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#1
Posted to rec.woodworking
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At the BORG - What Would You Do?
I bought a couple sheets of plywood and a nice new 10" saw blade at the
BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? |
#2
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At the BORG - What Would You Do?
On Feb 26, 5:18*pm, "Perry Aynum" wrote:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. *When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Absolutely. |
#3
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At the BORG - What Would You Do?
Perry Aynum wrote:
.... she only scanned the plywood, even though the other stuff was in plain view. .... Would you have gone back and informed them of the mistake? You even have to ask? -- |
#4
Posted to rec.woodworking
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At the BORG - What Would You Do?
"Robatoy" wrote in message ... On Feb 26, 5:18 pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Absolutely. Same here. |
#5
Posted to rec.woodworking
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At the BORG - What Would You Do?
"Perry Aynum" wrote in message ... I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Did your parents leave this part out when they were teaching you how to be a good person? I was at Woodcraft several weeks ago and bought a load of pen kits. The bill came out less than I expected so I went back in and confronted the salesman that checked my purchase. I pulled him over to the side where no one would hear the conversation and pointed out that he had under charged me. He examined the receipt and looked at the pieces that I brought back in and agreed that he missed charging me for those items. He then thanked be for being honest and proceeded to only charge me for 2 of the 3 items missed, purposely this time. To this day I get a little better handling than normal when I go into the store. In this day and age where so many have lost their way you see a lot less of the courtesy of treating others like you would like to be treated. |
#6
Posted to rec.woodworking
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At the BORG - What Would You Do?
On Feb 26, 3:18 pm, "Perry Aynum" wrote:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? A person shouldn't need a cop to tell them what would be the right thing to do. Yes, I would have gone back in. Tom |
#7
Posted to rec.woodworking
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At the BORG - What Would You Do?
In article , "Perry Aynum" wrote:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Yes, of course. |
#8
Posted to rec.woodworking
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At the BORG - What Would You Do?
I am poor enough as it is. I don't need the bad karma. I feel like
it's not my stuff because it isn't. I am proud to turn my hard labor into things I can own even if I can't get all the things I really want. That being said, it is also nice to be careful not to get someone in trouble for an honest mistake if you do correct them. However, I won't put up with stupidity very well. I was helping my sister buy a laser printer way back when they were really something special. It was supposed to be maybe $1,000. It wouldn't scan and the clerk tried 3 times to enter the sku number by hand to no avail. Her supervisor came over to see what was the hold up being very rude to the poor gal. The sup enters a number and it comes up as the same brand but it is like a toner cartridge or something for about $50 and starts to walk away. We called her back and pointed out the error, she was insistent it was correct and straight out asked us if we wanted to pay the $50 for the item or not. We did. Then as we are exiting the store we figure the gig is up, the big security guard stops us, looks at the recipet and the item, marks it with his pen and says "have a good day". Sheesh. I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? On Feb 26, 2:18*pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. *When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? |
#9
Posted to rec.woodworking
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At the BORG - What Would You Do?
"Perry Aynum" wrote in message ... I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Ayup. jc |
#10
Posted to rec.woodworking
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At the BORG - What Would You Do?
On Feb 26, 6:56*pm, "SonomaProducts.com" wrote:
I am poor enough as it is. I don't need the bad karma. I feel like it's not my stuff because it isn't. I am proud to turn my hard labor into things I can own even if I can't get all the things I really want. That being said, it is also *nice to be careful not to get someone in trouble for an honest mistake if you do correct them. However, I won't put up with stupidity very well. I was helping my sister buy a laser printer way back when they were really something special. It was supposed to be maybe $1,000. It wouldn't scan and the clerk tried 3 times to enter the sku number by hand to no avail. Her supervisor came over to see what was the hold up being very rude to the poor gal. The sup enters a number and it comes up as the same brand but it is like a toner cartridge or something for about $50 and starts to walk away. We called her back and pointed out the error, she was insistent it was correct and straight out asked us if we wanted to pay the $50 for the item or not. We did. Then as we are exiting the store we figure the gig is up, the big security guard stops us, looks at the recipet and the item, marks it with his pen and says "have a good day". Sheesh. I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? On Feb 26, 2:18*pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. *When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? In a similar vein, I was on my way back from Rochester NY to Toronto, when just outside of Rochester I saw a burger joint and I decided I'd best feed myself before the 5 hour drive home. Little did I know that I was far enough away from the border that the girl at the counter gave me a look when I presented her with a 20-dollar Canadian bill. She hollered for the manager, who was a whole lot friendlier that the girl who, by now, was rocking on her heels, hand on her hip, chewing gum and radiating bad attitude. The manager told her the exchange was 35% and walked away. The girl stood there confused and annoyed and when I tried to do the exchange for her, she rejected my help with a snap of her gum and a loud sigh. She got a piece of paper and a calculator and decided that I was 'really' giving her $ 27.00. I tried to protest that the exchange went the other way, but she would have none of it... just more attitude. Finally I gave up. So.. She gave me 27 dollars, deducted the 3.50 ± for the food and paid me $ 23.50 in US cash change. I let it go. Didn't even feel bad. I was happy with the knowledge that I really tried hard to help her. Sooo, for 20 Canadian, I got 30 Canadian equiv. AND a free burger. Now THAT is change I can believe in..WEG |
#11
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At the BORG - What Would You Do?
Is there NO dollar value, no need of cash, great enough to adequately settle
your disquiet? I know my wife's threshold is less than $250; I have an ill gotten set of teak lounges out back to prove it. Myself, I must still be working off transgressions committed in my youth. I haven't been confronted with the question on values of more than trifling insignificance. I think somewhere between $10 million and $10, plus or minus an Asshole Tax where appropriate, lies a value that without question I would chuck my misgivings and run with the booty. Surely, I can't be alone here. ========================= "SonomaProducts.com" wrote in message ... I am poor enough as it is. I don't need the bad karma. I feel like it's not my stuff because it isn't. I am proud to turn my hard labor into things I can own even if I can't get all the things I really want. That being said, it is also nice to be careful not to get someone in trouble for an honest mistake if you do correct them. However, I won't put up with stupidity very well. I was helping my sister buy a laser printer way back when they were really something special. It was supposed to be maybe $1,000. It wouldn't scan and the clerk tried 3 times to enter the sku number by hand to no avail. Her supervisor came over to see what was the hold up being very rude to the poor gal. The sup enters a number and it comes up as the same brand but it is like a toner cartridge or something for about $50 and starts to walk away. We called her back and pointed out the error, she was insistent it was correct and straight out asked us if we wanted to pay the $50 for the item or not. We did. Then as we are exiting the store we figure the gig is up, the big security guard stops us, looks at the recipet and the item, marks it with his pen and says "have a good day". Sheesh. I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? On Feb 26, 2:18 pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? |
#12
Posted to rec.woodworking
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At the BORG - What Would You Do?
Perry Aynum wrote:
Would you have gone back and informed them of the mistake? I've done exactly that although the situation hasn't come up at Hell Depot. I don't know, when I think of the indifference and incompetence their staff typically display and how I've left their store grinding my teeth on more than one occasion, I guess I'd have to think it over. I'd probably go back. But I'd be remembering the time I was kept waiting in the checkout line while the inept clerk kept paging the garden center trying to get a stock number on the sled of paving blocks I'd loaded myself (she being unable to find such an exotic item in the computer). Finally some twerp strolled over from the service desk and said to the clerk, "Why do you keep paging the garden center, you know they never answer," and walked away. Hmmmm, I'm back to having to think it over. |
#13
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At the BORG - What Would You Do?
"SonomaProducts.com" wrote in message ... I am poor enough as it is. I don't need the bad karma. I feel like it's not my stuff because it isn't. I am proud to turn my hard labor into things I can own even if I can't get all the things I really want. That being said, it is also nice to be careful not to get someone in trouble for an honest mistake if you do correct them. However, I won't put up with stupidity very well. I was helping my sister buy a laser printer way back when they were really something special. It was supposed to be maybe $1,000. It wouldn't scan and the clerk tried 3 times to enter the sku number by hand to no avail. Her supervisor came over to see what was the hold up being very rude to the poor gal. The sup enters a number and it comes up as the same brand but it is like a toner cartridge or something for about $50 and starts to walk away. We called her back and pointed out the error, she was insistent it was correct and straight out asked us if we wanted to pay the $50 for the item or not. We did. Then as we are exiting the store we figure the gig is up, the big security guard stops us, looks at the recipet and the item, marks it with his pen and says "have a good day". Sheesh. I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? On Feb 26, 2:18 pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Yep, Did that at REI recently - took 3 shirts to the checkout, didn't notice until I got home that they'd charged me for only 2. Went back with the shirts and the receipt a couple of days later - the shirts were now on sale, ended up paying about $2 for the third shirt. Kerry |
#14
Posted to rec.woodworking
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At the BORG - What Would You Do?
Perry Aynum wrote:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Have done - and even made trips back to stores when I didn't catch a discrepancy until days later (my ex absolutely despised my doing that, which may speak volumes...) I still argue with other small business owners when I feel like a price is /too/ low, because I really want 'em to still be there to do business with the next time. (This also allows me to ask for, and frequently get, a better deal when I think their asking price is too high.) -- Morris Dovey DeSoto Solar DeSoto, Iowa USA http://www.iedu.com/DeSoto/ |
#15
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At the BORG - What Would You Do?
On Thu, 26 Feb 2009 17:18:38 -0500, "Perry Aynum"
wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Some great answers here. I have to also point out some conspicuous (to me, anyway) non-answerers, which may lead me to a wrong conclusion, but I don't think so. Anyway, my immediate first answer is yes, of course, and I have a long history of doing that very thing. My wife was pleasantly surprised to learn that about me, as she, a strong Catholic, had some reservations about her choice of a mate who was decidedly agnostic (and who has since given up even that dodge). Someone mentioned what amounts to a sliding scale, and I'll confess to an occasional conscience of convenience, where it would cost me more in gas to go back and make it right, for example. And, I confess to having invoked the "Asshole Rule" once or twice (have to be careful with that one as it cuts both ways...). Of course, as discussed, if they absolutely INSIST they're smarter than me, for once I will quit arguing and take their offer. But by and large, especially if I'm still on the premises, I go back. -- LRod Master Woodbutcher and seasoned termite Shamelessly whoring my website since 1999 http://www.woodbutcher.net http://www.normstools.com Proud participant of rec.woodworking since February, 1997 email addy de-spam-ified due to 1,000 spams per month. If you can't figure out how to use it, I probably wouldn't care to correspond with you anyway. |
#16
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At the BORG - What Would You Do?
Perry Aynum wrote:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Absolutely, but it rarely happens to me because I'm usually watching the checkout process like a hawk to make sure they don't miss anything, and more importantly to make sure something doesn't ring up incorrectly (either too high or too low). Better to catch it when it happens than to have to make a trip back in. -- See Nad. See Nad go. Go Nad! To reply, eat the taco. http://www.flickr.com/photos/bbqboyee/ |
#17
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At the BORG - What Would You Do?
Morris Dovey wrote:
Perry Aynum wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Have done - and even made trips back to stores when I didn't catch a discrepancy until days later (my ex absolutely despised my doing that, which may speak volumes...) I still argue with other small business owners when I feel like a price is /too/ low, because I really want 'em to still be there to do business with the next time. (This also allows me to ask for, and frequently get, a better deal when I think their asking price is too high.) A number of years ago I bought some metal shelving brackets for something like $3.00 or so each. I decided that I didn't need brackets as long as I had bought so I took them back to exchange for shorter ones. I didn't have the original receipt so they offered me the best price they had in the computer going back 6 months or so. They offered $1.50 each. The manager told me to take it or leave it, he really didn't have to refund me anything. No customer care there. It was 6 months before I went back BIG M. I did my shopping at Big Blue and Big Orange. Spent quite a lot. I only shopped BIG M for certain boards I could not get elsewhere. Then I discovered BIG Wood... I hate that store....HI HI... Dave |
#18
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At the BORG - What Would You Do?
On Thu, 26 Feb 2009 23:56:09 +0000, SonomaProducts.com wrote
(in article ): However, I won't put up with stupidity very well. I was helping my sister buy a laser printer way back when they were really something special. It was supposed to be maybe $1,000. It wouldn't scan and the clerk tried 3 times to enter the sku number by hand to no avail. Her supervisor came over to see what was the hold up being very rude to the poor gal. The sup enters a number and it comes up as the same brand but it is like a toner cartridge or something for about $50 and starts to walk away. We called her back and pointed out the error, she was insistent it was correct and straight out asked us if we wanted to pay the $50 for the item or not. We did. Then as we are exiting the store we figure the gig is up, the big security guard stops us, looks at the recipet and the item, marks it with his pen and says "have a good day". Sheesh. I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? Yes, but not in the way you're reading it. The printer _was_ a lemon, independently of the personalities involved in your purchase and the price you paid for it. There's no cause and effect relationship here If you'd paid full price for it, it would _still_ have broken down but you'd then have the hassle of trying to sort out a replacement/refund from a store supervised by pedantic stupids and you'd probably have been without a printer for two years while it was being sorted out and while you were writing frustrated letters every few days and while you were a thousand bucks down for the duration. You did all you reasonably could to do right by everyone and you avoided the worst-case scenario while learning something valuable about the store and the printer brand.. Don't beat yourself up because you didn't suffer enough. Guilt is never a virtue. I think the universe unfolded as it should (Hey - celebrate!!) |
#19
Posted to rec.woodworking
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At the BORG - What Would You Do?
"LRod" wrote in message ... On Thu, 26 Feb 2009 17:18:38 -0500, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Some great answers here. I have to also point out some conspicuous (to me, anyway) non-answerers, which may lead me to a wrong conclusion, but I don't think so. Anyway, my immediate first answer is yes, of course, and I have a long history of doing that very thing. My wife was pleasantly surprised to learn that about me, as she, a strong Catholic, had some reservations about her choice of a mate who was decidedly agnostic (and who has since given up even that dodge). Someone mentioned what amounts to a sliding scale, and I'll confess to an occasional conscience of convenience, where it would cost me more in gas to go back and make it right, for example. And, I confess to having invoked the "Asshole Rule" once or twice (have to be careful with that one as it cuts both ways...). Of course, as discussed, if they absolutely INSIST they're smarter than me, for once I will quit arguing and take their offer. But by and large, especially if I'm still on the premises, I go back. -- LRod Do unto others as you would.......etc. What goes around comes around. Max |
#20
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At the BORG - What Would You Do?
Kerry Montgomery wrote:
"SonomaProducts.com" wrote in message ... I am poor enough as it is. I don't need the bad karma. I feel like it's not my stuff because it isn't. I am proud to turn my hard labor into things I can own even if I can't get all the things I really want. That being said, it is also nice to be careful not to get someone in trouble for an honest mistake if you do correct them. However, I won't put up with stupidity very well. I was helping my sister buy a laser printer way back when they were really something special. It was supposed to be maybe $1,000. It wouldn't scan and the clerk tried 3 times to enter the sku number by hand to no avail. Her supervisor came over to see what was the hold up being very rude to the poor gal. The sup enters a number and it comes up as the same brand but it is like a toner cartridge or something for about $50 and starts to walk away. We called her back and pointed out the error, she was insistent it was correct and straight out asked us if we wanted to pay the $50 for the item or not. We did. Then as we are exiting the store we figure the gig is up, the big security guard stops us, looks at the recipet and the item, marks it with his pen and says "have a good day". Sheesh. I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? No. The bad karma's on the manager--he screwed up and then got snarky with you about it. On Feb 26, 2:18 pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Yep, Did that at REI recently - took 3 shirts to the checkout, didn't notice until I got home that they'd charged me for only 2. Went back with the shirts and the receipt a couple of days later - the shirts were now on sale, ended up paying about $2 for the third shirt. Kerry |
#21
Posted to rec.woodworking
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At the BORG - What Would You Do? Perry
Didn't the alarm at the exit go off cause the items weren't scanned,or
did you just steal those items? YOUR GOING TO HELL for stealing.... Judge Jerry |
#22
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At the BORG - What Would You Do?
"Robatoy" wrote in message ... In a similar vein, I was on my way back from Rochester NY to Toronto, when just outside of Rochester I saw a burger joint and I decided I'd best feed myself before the 5 hour drive home. Little did I know that I was far enough away from the border that the girl at the counter gave me a look when I presented her with a 20-dollar Canadian bill. She hollered for the manager, who was a whole lot friendlier that the girl who, by now, was rocking on her heels, hand on her hip, chewing gum and radiating bad attitude. The manager told her the exchange was 35% and walked away. The girl stood there confused and annoyed and when I tried to do the exchange for her, she rejected my help with a snap of her gum and a loud sigh. She got a piece of paper and a calculator and decided that I was 'really' giving her $ 27.00. I tried to protest that the exchange went the other way, but she would have none of it... just more attitude. Finally I gave up. So.. She gave me 27 dollars, deducted the 3.50 ± for the food and paid me $ 23.50 in US cash change. I let it go. Didn't even feel bad. I was happy with the knowledge that I really tried hard to help her. Sooo, for 20 Canadian, I got 30 Canadian equiv. AND a free burger. Now THAT is change I can believe in..WEG They walk among us! Dave in Houston |
#23
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At the BORG - What Would You Do?
"Perry Aynum" wrote in
: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? If you're wondering what to do, trade roles. If the store charged you twice for the other stuff, would you pay the extra without complaint, even if you didn't notice until you got out the door? Or... if you're selling something and you don't notice the items they have, would you want them to come back and correct the mistake? Puckdropper -- On Usenet, no one can hear you laugh. That's a good thing, though, as some writers are incorrigible. To email me directly, send a message to puckdropper (at) fastmail.fm |
#24
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At the BORG - What Would You Do?
Do unto others as you would.......etc. What goes around comes around. Max The older I get, the more I believe this |
#25
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At the BORG - What Would You Do?
I'm a weekend warrior, so when it comes to rec.woodworking, I'm just a
lurker. I can't add much to woodworking... unless you need more sawdust. But I've learned a lot from you folks - Thanks Ahh your dilemna sounds all too familiar... Years ago, I'd have high-tailed back to the store, to be honest and pay the correct amount. A few years ago I was given too much change at a burger place. The gal refused to listen "Sir I know how to count". I told her "Yes, but I gave you a ten dollar bill, you gave me change for a 20". She started with the bad attitude routine. I noticed she kept looking over her shoulder. I tried again, her reply was "Look, you trying to get me fired? I have other customers waiting behind you OK"? She was more worried about looking bad, then her till being off, I dropped it. At the local borg a few years ago, I had special ordered new construction windows for my house, I was remodeling. When they came in, one had damage on the integral "moulding". I knew I could "fix" the damage, I'd waited long enough for them to come in and I wanted to get the window installed, cold weather was getting close. I suggested to the manager "Give me 25% off, I'll sign a waiver on the damage and we'll be done". I have no idea why, but that seemed to be a real hurdle for them. They wanted to negotiate the percentage off. I just bought $2,500 worth of windows, damn-it, $100.00 didn't seem worth the effort. I settled for $85 just to get the heck out of there. I hadn't been back there since. Last week I needed to get replacement extension springs for a garage door repair job I was in the middle of. The borg I normally go to was out of stock, so I had to try the other one. I swore I'd never do business with them again, but they had them, I was stuck. I went through the check-out, paid with my credit card and went on my way. Admittedly, I didnt even pay attention to the "cost". When I got home and filed the receipt, I noticed they charged me for one spring, not both... I got my $15 plus a couple extra back (interest). I don't feel bad, even if I should. Be Safe |
#26
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At the BORG - What Would You Do? Perry
Jerry - OHIO wrote:
Didn't the alarm at the exit go off cause the items weren't scanned,or did you just steal those items? YOUR GOING TO HELL for stealing.... Judge Jerry I always lift my bag above my head as I pass through the detectors... not that anyone has ever shown any interest in my antics. |
#27
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At the BORG - What Would You Do? Perry
On Fri, 27 Feb 2009 06:25:12 -0600, HeyBub cast forth these pearls of
wisdom...: Jerry - OHIO wrote: Didn't the alarm at the exit go off cause the items weren't scanned,or did you just steal those items? YOUR GOING TO HELL for stealing.... Judge Jerry I always lift my bag above my head as I pass through the detectors... not that anyone has ever shown any interest in my antics. Seems like an odd behavior. -- -Mike- |
#28
Posted to rec.woodworking
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At the BORG - What Would You Do?
In article 54f03d4e-8e54-4d09-b95b-d872d826a9b0
@e36g2000prg.googlegroups.com, says... I never felt good about it and honestly that printer started breaking down soon after and we didn't have a reciept to use for return or anything. Karma? I'd have taken it as a suggestion that something was wrong with the printer and suggested getting another one off the shelf. Unless there was some serious, known issue within the product line, I'd wonder if you were buying a return. The times I've ignored serious point of purchase problems have been the times when I've taken home a lemon. |
#29
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At the BORG - What Would You Do?
"Dave in Houston" wrote in message ... "Robatoy" wrote in message ... In a similar vein, I was on my way back from Rochester NY to Toronto, when just outside of Rochester I saw a burger joint and I decided I'd best feed myself before the 5 hour drive home. Little did I know that I was far enough away from the border that the girl at the counter gave me a look when I presented her with a 20-dollar Canadian bill. She hollered for the manager, who was a whole lot friendlier that the girl who, by now, was rocking on her heels, hand on her hip, chewing gum and radiating bad attitude. The manager told her the exchange was 35% and walked away. The girl stood there confused and annoyed and when I tried to do the exchange for her, she rejected my help with a snap of her gum and a loud sigh. She got a piece of paper and a calculator and decided that I was 'really' giving her $ 27.00. I tried to protest that the exchange went the other way, but she would have none of it... just more attitude. Finally I gave up. So.. She gave me 27 dollars, deducted the 3.50 ± for the food and paid me $ 23.50 in US cash change. I let it go. Didn't even feel bad. I was happy with the knowledge that I really tried hard to help her. Sooo, for 20 Canadian, I got 30 Canadian equiv. AND a free burger. Now THAT is change I can believe in..WEG They walk among us! Dave in Houston You can only lead a horse to water. |
#30
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At the BORG - What Would You Do?
Or... if you're selling something and you don't notice the items they have, would you want them to come back and correct the mistake? Puckdropper -- This brings up some interesting situtions. I try to check totals at the register but don't always do so and find mistakes at a later time. When I go back to correct the mistake I am often told that if I didn't catch it at the register at the time of purchase it was to late to do anything about it. Since the majority of these problems are in my favor not the stores I have always found it an odd policy. I find most of the cashiers who follow this policy are young highschool aged types and don't seem interested in my business anyway. I have never had a problem at a store that deals with the building trades correcting a problem even after a few days delay no matter whose favor it is in. Chain resturants seem to have the biggest problem with correcting this type of problem in my area. |
#31
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At the BORG - What Would You Do?
"sweet sawdust" wrote in message news Or... if you're selling something and you don't notice the items they have, would you want them to come back and correct the mistake? Puckdropper -- This brings up some interesting situtions. I try to check totals at the register but don't always do so and find mistakes at a later time. When I go back to correct the mistake I am often told that if I didn't catch it at the register at the time of purchase it was to late to do anything about it. Since the majority of these problems are in my favor not the stores I have always found it an odd policy. I find most of the cashiers who follow this policy are young highschool aged types and don't seem interested in my business anyway. I have never had a problem at a store that deals with the building trades correcting a problem even after a few days delay no matter whose favor it is in. Chain resturants seem to have the biggest problem with correcting this type of problem in my area. Although maybe not the proper answer I could see why someone may say screw 'em and keep the stuff. Last fall on a Saturday night at about 7PM I went to the BORG to purchase a PC compressor nail gun package. I go through self check out because they have one cashier working and the line is about 15 people long. As I am doing my transaction my daughters are in the beginning of a fight over whatever electronic game they had with them that day. I swipe my credit card and hit a bunch of ok's and sign the pad. As I am waiting for the slip the battle of daughters begins to erupt to I say to myself I signed the screen it must have gone through I will not worry about the slip I have my card statement if something goes wrong. A few days later I am doing my PC banking stuff and the charge is not there. I begin to wonder did I get a free $300 set. I think about it for more time than a person raised by church going parents should and I went back to the store. I ask for the manager and I tell him the story. He checks the system and says the transaction messed up and it didn't go through. He then proceeds to get a cashier to run the transaction and walks away. No "thank you for being honest", "how about a free orange apron", etc. He just walked away. I sign the slip and I say to myself "the next time I buy a nail gun compressor setup and the transaction messes up I will donate the 300 bucks to charity before I come back here." BTW the guys picture is no longer in the person in charge spot on the wall of the that BORG. Larry C |
#32
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At the BORG - What Would You Do?
Yes, I go back.
The problem is that you are NOT going back to help the clerk at the checkout, because they simply feel that they have been "caught" doing something wrong. And, if you go back later, and "rat on them" at the customer service booth, somebody is probably going to get a "talking to" about the situation. You have to go back simply because the extra money doesn't belong to you. Don't do it expecting "thanks", It's just so you sleep better. Pete Stanaitis -------------------------- Perry Aynum wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? |
#33
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At the BORG - What Would You Do?
"spaco" wrote in message .. . Yes, I go back. The problem is that you are NOT going back to help the clerk at the checkout, because they simply feel that they have been "caught" doing something wrong. And, if you go back later, and "rat on them" at the customer service booth, somebody is probably going to get a "talking to" about the situation. You have to go back simply because the extra money doesn't belong to you. Don't do it expecting "thanks", It's just so you sleep better. Pete Stanaitis -------------------------- I never go back to get someone in trouble or get a thank you. I go back because I have something that isn't mine until I have paid for it. Ed |
#34
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At the BORG - What Would You Do?
Larry C wrote:
I ask for the manager and I tell him the story. He checks the system and says the transaction messed up and it didn't go through. He then proceeds to get a cashier to run the transaction and walks away. No "thank you for being honest", "how about a free orange apron", etc. He just walked away. I sign the slip and I say to myself "the next time I buy a nail gun compressor setup and the transaction messes up I will donate the 300 bucks to charity before I come back here." BTW the guys picture is no longer in the person in charge spot on the wall of the that BORG. Larry C Please don't take this as a insult to you, Larry. It's more a commentary on the direction our society in general seems to be heading. This is a symptom of a growing problem that seems to get worse with every generation. Most guys in here seem to be the 40 and over crowd. The latter half of the generation X seems to be the last generation that doesn't feel slighted if we're not praised for simply doing the right thing. Anyone younger was brought up having their egos coddled like a bottle of nitroglycerin. No one could be told they were "wrong." Everyone got a trophy just for participating. Now adults in the workplace, they have to be praised and rewarded just for showing up to work. An average job is now considered excellent. The internal satisfaction of finishing an assignment isn't enough to satisfied the ego of one who's self-esteem is a house of straw, built by years of superficial, unearned praise. They must now receive awards for simply finishing an assignment, regardless of the quality of work. The bare minimum is seen as the goal, instead of the starting point. So now, we feel insulted if no one makes a big deal out of the fact that we were simply honest. What used to be the baseline from which we'd assess one another's character, has now become something we expect to be exalted as extraordinary. -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply |
#35
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At the BORG - What Would You Do?
In article , "Ed Edelenbos" wrote:
I never go back to get someone in trouble or get a thank you. I go back because I have something that isn't mine until I have paid for it. And that, my friends, is the essence of the matter in two simple sentences. Well said, Ed. |
#36
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At the BORG - What Would You Do?
"-MIKE-" wrote in message ... Larry C wrote: I ask for the manager and I tell him the story. He checks the system and says the transaction messed up and it didn't go through. He then proceeds to get a cashier to run the transaction and walks away. No "thank you for being honest", "how about a free orange apron", etc. He just walked away. I sign the slip and I say to myself "the next time I buy a nail gun compressor setup and the transaction messes up I will donate the 300 bucks to charity before I come back here." BTW the guys picture is no longer in the person in charge spot on the wall of the that BORG. Larry C Please don't take this as a insult to you, Larry. It's more a commentary on the direction our society in general seems to be heading. This is a symptom of a growing problem that seems to get worse with every generation. Most guys in here seem to be the 40 and over crowd. The latter half of the generation X seems to be the last generation that doesn't feel slighted if we're not praised for simply doing the right thing. Anyone younger was brought up having their egos coddled like a bottle of nitroglycerin. No one could be told they were "wrong." Everyone got a trophy just for participating. Now adults in the workplace, they have to be praised and rewarded just for showing up to work. An average job is now considered excellent. The internal satisfaction of finishing an assignment isn't enough to satisfied the ego of one who's self-esteem is a house of straw, built by years of superficial, unearned praise. They must now receive awards for simply finishing an assignment, regardless of the quality of work. The bare minimum is seen as the goal, instead of the starting point. So now, we feel insulted if no one makes a big deal out of the fact that we were simply honest. What used to be the baseline from which we'd assess one another's character, has now become something we expect to be exalted as extraordinary. -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply You have the generational thing wrong with me, I am 45. I totally agree with you about people can't handle being told they are wrong. I deal with it in my professional life all the time. I didn't go back with the idea that I would get something in return. I went back because it was the right thing to do. It was just a little disheartening that the manager didn't even acknowledge the fact that I did come back. My comment was more of a point how someone could become fed up or jaded, not that I was hoping for something in return for doing something honest and correct. Larry C |
#37
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At the BORG - What Would You Do?
Perry Aynum wrote:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Well, that's the problem with Wall Street now, isn't it? "Gee, they gave me some bailout money, but they didn't tell me I HAD to spend it on fixing the company. I think I'll give myself a little bonus, and buy a couple of my competitors while I'm at it!" |
#38
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At the BORG - What Would You Do?
"Larry C" wrote in message ... "-MIKE-" wrote in message ... Larry C wrote: I ask for the manager and I tell him the story. He checks the system and says the transaction messed up and it didn't go through. He then proceeds to get a cashier to run the transaction and walks away. No "thank you for being honest", "how about a free orange apron", etc. He just walked away. I sign the slip and I say to myself "the next time I buy a nail gun compressor setup and the transaction messes up I will donate the 300 bucks to charity before I come back here." BTW the guys picture is no longer in the person in charge spot on the wall of the that BORG. Larry C Please don't take this as a insult to you, Larry. It's more a commentary on the direction our society in general seems to be heading. This is a symptom of a growing problem that seems to get worse with every generation. Most guys in here seem to be the 40 and over crowd. The latter half of the generation X seems to be the last generation that doesn't feel slighted if we're not praised for simply doing the right thing. Anyone younger was brought up having their egos coddled like a bottle of nitroglycerin. No one could be told they were "wrong." Everyone got a trophy just for participating. Now adults in the workplace, they have to be praised and rewarded just for showing up to work. An average job is now considered excellent. The internal satisfaction of finishing an assignment isn't enough to satisfied the ego of one who's self-esteem is a house of straw, built by years of superficial, unearned praise. They must now receive awards for simply finishing an assignment, regardless of the quality of work. The bare minimum is seen as the goal, instead of the starting point. So now, we feel insulted if no one makes a big deal out of the fact that we were simply honest. What used to be the baseline from which we'd assess one another's character, has now become something we expect to be exalted as extraordinary. -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply You have the generational thing wrong with me, I am 45. I totally agree with you about people can't handle being told they are wrong. I deal with it in my professional life all the time. I didn't go back with the idea that I would get something in return. I went back because it was the right thing to do. It was just a little disheartening that the manager didn't even acknowledge the fact that I did come back. My comment was more of a point how someone could become fed up or jaded, not that I was hoping for something in return for doing something honest and correct. Larry C The older generation and the one that I brought up was taught to say please and thank you along with being expected to do the right thing. That manager should have had the common decency to have said thank you, You don't necessarily expect some sort of reward for doing what is right, but you do expect someone to acknowledge that you did, I was also taught to say yes sir or ma'am and that is how I taught mine. I feel some things are the right thing to do, Now days, seems people have forgotten what to teach their kids CC |
#39
Posted to rec.woodworking
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At the BORG - What Would You Do?
"-MIKE-" wrote It's more a commentary on the direction our society in general seems to be heading. This is a symptom of a growing problem that seems to get worse with every generation. Most guys in here seem to be the 40 and over crowd. The latter half of the generation X seems to be the last generation that doesn't feel slighted if we're not praised for simply doing the right thing. Anyone younger was brought up having their egos coddled like a bottle of nitroglycerin. No one could be told they were "wrong." Everyone got a trophy just for participating. Now adults in the workplace, they have to be praised and rewarded just for showing up to work. An average job is now considered excellent. The internal satisfaction of finishing an assignment isn't enough to satisfied the ego of one who's self-esteem is a house of straw, built by years of superficial, unearned praise. They must now receive awards for simply finishing an assignment, regardless of the quality of work. The bare minimum is seen as the goal, instead of the starting point. So now, we feel insulted if no one makes a big deal out of the fact that we were simply honest. What used to be the baseline from which we'd assess one another's character, has now become something we expect to be exalted as extraordinary. Very well said ... and from a drummer at that! -- www.e-woodshop.net Last update: 10/22/08 KarlC@ (the obvious) |
#40
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At the BORG - What Would You Do?
On 2009-02-26 17:18:38 -0500, "Perry Aynum" said:
I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? It's technically theft if you don't MJ |
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