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#41
Posted to rec.woodworking
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At the BORG - What Would You Do?
I ask for the manager and I tell him the story. He checks the system
and says the transaction messed up and it didn't go through. He then proceeds to get a cashier to run the transaction and walks away. No "thank you for being honest", "how about a free orange apron", etc. He just walked away. I sign the slip and I say to myself "the next time I buy a nail gun compressor setup and the transaction messes up I will donate the 300 bucks to charity before I come back here." BTW the guys picture is no longer in the person in charge spot on the wall of the that BORG. Larry C Please don't take this as a insult to you, Larry. It's more a commentary on the direction our society in general seems to be heading. This is a symptom of a growing problem that seems to get worse with every generation. Most guys in here seem to be the 40 and over crowd. The latter half of the generation X seems to be the last generation that doesn't feel slighted if we're not praised for simply doing the right thing. Anyone younger was brought up having their egos coddled like a bottle of nitroglycerin. No one could be told they were "wrong." Everyone got a trophy just for participating. Now adults in the workplace, they have to be praised and rewarded just for showing up to work. An average job is now considered excellent. The internal satisfaction of finishing an assignment isn't enough to satisfied the ego of one who's self-esteem is a house of straw, built by years of superficial, unearned praise. They must now receive awards for simply finishing an assignment, regardless of the quality of work. The bare minimum is seen as the goal, instead of the starting point. So now, we feel insulted if no one makes a big deal out of the fact that we were simply honest. What used to be the baseline from which we'd assess one another's character, has now become something we expect to be exalted as extraordinary. -MIKE- You have the generational thing wrong with me, I am 45. I totally agree with you about people can't handle being told they are wrong. I deal with it in my professional life all the time. I didn't go back with the idea that I would get something in return. I went back because it was the right thing to do. It was just a little disheartening that the manager didn't even acknowledge the fact that I did come back. My comment was more of a point how someone could become fed up or jaded, not that I was hoping for something in return for doing something honest and correct. Larry C I figured you were over 40, and I wasn't trying to single you out. Your comment just sent me on that tangent. You're just out of GenX and I'm just in it, if you use '65 as the cutoff. I see these attribute a lot in my peers, and you and your peers get to enjoy dealing with it in your subordinates. :-) -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply |
#42
Posted to rec.woodworking
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At the BORG - What Would You Do?
"Doug Miller" wrote in message ... In article , "Ed Edelenbos" wrote: I never go back to get someone in trouble or get a thank you. I go back because I have something that isn't mine until I have paid for it. And that, my friends, is the essence of the matter in two simple sentences. Well said, Ed. Huh? I must have gotten that from my wife, then. (grin) Ed |
#43
Posted to rec.woodworking
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At the BORG - What Would You Do?
"Robatoy" wrote in message ... On Feb 26, 5:18 pm, "Perry Aynum" wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? Absolutely. Ditto. If you didn't pay for something that left the store with you it's stealing. It doesn't matter if they didn't catch it at checkout. What if someone was helping you do some work at home and was using your tools. They discover when they get home that they still have your tape. Heck, you didn't keep track of it so it's now theirs, right?! Wrong!! You'd expect them to give it back. The fact that the loser here is a corporation makes no difference. Your the one who's either honest or a crook. Even if you feel cheated by a product or service. That only means that you should do business elsewhere. It's not yours to even the score. |
#44
Posted to rec.woodworking
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At the BORG - What Would You Do?
On Thu, 26 Feb 2009 17:18:38 -0500, "Perry Aynum"
wrote: I bought a couple sheets of plywood and a nice new 10" saw blade at the BORG, and maybe another $5 item. When the clerk scanned the cart, I guess she only scanned the plywood, even though the other stuff was in plain view. I didn't pay attention until I was pushing the cart out the door, and glanced at my receipt. Would you have gone back and informed them of the mistake? No question about it, yes! And I'm not a big BORG fan. |
#45
Posted to rec.woodworking
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At the BORG - What Would You Do?
On Fri, 27 Feb 2009 19:19:19 +0000, Larry C wrote
(in article ): You have the generational thing wrong with me, I am 45. I totally agree with you about people can't handle being told they are wrong. I deal with it in my professional life all the time. I didn't go back with the idea that I would get something in return. I went back because it was the right thing to do. It was just a little disheartening that the manager didn't even acknowledge the fact that I did come back. My comment was more of a point how someone could become fed up or jaded, not that I was hoping for something in return for doing something honest and correct. Larry C Gotcha completely. I grew up where politeness was the norm. and the courtesy of a "please" and "thank you" was an indication that people acknowledged each other's dignity and appreciated effort made towards them. It costs nothing yet it purchases a great deal. Some may say my ego is out of kilter but I get irked if I hold a door open for someone and it is simply taken for granted. I don't want payment, or even a formal thank you. Eye contact and the hint of a smile is all it takes to make me think the gesture was worthwhile. It may not be Zen but it IS the cement of the common bond of humanity. Returning what is in effect a great wadj of cash merits slightly more, I would have thought - at least a few minutes personal attention and the effort being made to show that your gesture - and the time, trouble and personal expense incurred in making it - is appreciated by a fellow participant in the Game. Isn't that a reasonable expectation in what passes for civilized society? |
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