"sweet sawdust" wrote in message
news

Or... if you're selling something and you don't notice the items they
have, would you want them to come back and correct the mistake?

Puckdropper
--
This brings up some interesting situtions. I try to check totals at the
register but don't always do so and find mistakes at a later time. When I
go back to correct the mistake I am often told that if I didn't catch it
at the register at the time of purchase it was to late to do anything
about it. Since the majority of these problems are in my favor not the
stores I have always found it an odd policy. I find most of the cashiers
who follow this policy are young highschool aged types and don't seem
interested in my business anyway. I have never had a problem at a store
that deals with the building trades correcting a problem even after a few
days delay no matter whose favor it is in. Chain resturants seem to have
the biggest problem with correcting this type of problem in my area.



Although maybe not the proper answer I could see why someone may say screw
'em and keep the stuff.


Last fall on a Saturday night at about 7PM I went to the BORG to purchase a
PC compressor nail gun package. I go through self check out because they
have one cashier working and the line is about 15 people long. As I am
doing my transaction my daughters are in the beginning of a fight over
whatever electronic game they had with them that day. I swipe my credit
card and hit a bunch of ok's and sign the pad. As I am waiting for the slip
the battle of daughters begins to erupt to I say to myself I signed the
screen it must have gone through I will not worry about the slip I have my
card statement if something goes wrong.

A few days later I am doing my PC banking stuff and the charge is not there.
I begin to wonder did I get a free $300 set. I think about it for more time
than a person raised by church going parents should and I went back to the
store. I ask for the manager and I tell him the story. He checks the
system and says the transaction messed up and it didn't go through. He then
proceeds to get a cashier to run the transaction and walks away. No "thank
you for being honest", "how about a free orange apron", etc. He just walked
away.

I sign the slip and I say to myself "the next time I buy a nail gun
compressor setup and the transaction messes up I will donate the 300 bucks
to charity before I come back here." BTW the guys picture is no longer in
the person in charge spot on the wall of the that BORG.

Larry C