First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

--
*Bills travel through the mail at twice the speed of cheques *

Dave Plowman London SW
To e-mail, change noise into sound.

On 16/02/2021 15:48, Dave Plowman (News) wrote:
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.


I've had similar nonsense from UK marketplace sellers, and I've largely
given up dealing with them. Dealing with Amazon themselves is still fine.

You could reasonably give them a miss because you don't like the tax
mitigation that they do, but their customer service is still very good.

To be fair, some ebay sellers are simply awful, too.

On Tue, 16 Feb 2021 15:48:02 +0000, Dave Plowman (News) wrote:

First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link
for it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more
expensive, but 48 hour delivery included. Not wanting to wait, bought
that.

So less than an hour after ordering from Amazon UK (for something
stocked in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

I get caught out sometimes and buy from China.

On 16/02/2021 16:55, jon wrote:
On Tue, 16 Feb 2021 15:48:02 +0000, Dave Plowman (News) wrote:

First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link
for it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more
expensive, but 48 hour delivery included. Not wanting to wait, bought
that.

So less than an hour after ordering from Amazon UK (for something
stocked in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

I get caught out sometimes and buy from China.

yeah. me too.

Got my cheap needle threaders 2 moths after I had finished the sewing


--
There is something fascinating about science. One gets such wholesale
returns of conjecture out of such a trifling investment of fact.

Mark Twain

"Dave Plowman (News)" wrote:
It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

Are you buying from Amazon, a UK marketplace seller or a US seller?
I don't know how it works cross border, but either Amazon or UK sellers must
abide by the CCRs and offer returns within 14 days of delivery.
You pay return postage but get the purchase price back.

One bit of Amazon sharp practice is they deduct £3.99 flat fee for returns
shipping - I have in the past complained to them when returning small items
that go in a letter envelope; they will refund the full amount for your own
means of shipping but you have to ask (and finding that button is hard).

It seems up to 20% restocking fees are allowed on US marketplace sellers,
but only outside the returns window:
https://sellercentral.amazon.com/gp/...rnal/201725780

so I would make a complaint about having just received it.

Theo

Dave Plowman (News) wrote

First, I'm not a fan.

I am for some stuff like Philips Hue specials
before the european amazons refused to
ship to me because they cant be arsed to
charge our equivalent of your VAT and
remit it to my country. amazon.com does.

Generally check Ebay long before them.

I check them all when its not trivial money.

And I've just been proved right.

Got some software which recommended hardware
to go with it. And a link for it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the
US - my mistake for not realising this.

Checked Ebay and found the identical item as UK stock.
5% more expensive, but 48 hour delivery included. Not
wanting to wait, bought that.

I found the last 3 things I bought were much cheaper
than on ebay.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

I found my last two took a week
to ship, both fulfilled by amazon.

It has just arrived. 8 weeks after paying for it.

Mine only took a few days once shipped, which surprised me.

To return, I have to pay the carriage costs and 20% will be deducted
off any refund for 're-stocking'. That is assuming it arrives back there
in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

Stupid to not check it every time.

On 16/02/2021 15:48, Dave Plowman (News) wrote:
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

I would be ****ed too.

I'm wondering, given you bought from Amazon UK, how this squares with UK
DSR rules.

I'd almost be tempted to say it's faulty and get Amazon (UK) to pick it up.

"Dave Plowman (News)" wrote in message
...
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

So that basically you're going to delibeately make like difficult
for yourself in the future, as a punishment fot not reading Amazon's
T&C's. Such that you've ended up paying 25% more for something than
you needed to have done, plus carriage. Twenty five percent extra !
Although knowing your luck you'll probably bung it on eBay and end
up showing a profit.


michael adams

....



















--
*Bills travel through the mail at twice the speed of cheques *

Dave Plowman London SW
To e-mail, change noise into sound.

On 17/02/2021 03:13, michael adams wrote:
"Dave Plowman (News)" wrote in message
...
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

So that basically you're going to delibeately make like difficult
for yourself in the future, as a punishment fot not reading Amazon's
T&C's. Such that you've ended up paying 25% more for something than
you needed to have done, plus carriage. Twenty five percent extra !
Although knowing your luck you'll probably bung it on eBay and end
up showing a profit.

All the fault of "someone else"...

On 16 Feb 2021 at 21:36:31 GMT, "Theo"
wrote:

"Dave Plowman (News)" wrote:
It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

Are you buying from Amazon, a UK marketplace seller or a US seller?
I don't know how it works cross border, but either Amazon or UK sellers must
abide by the CCRs and offer returns within 14 days of delivery.
You pay return postage but get the purchase price back.

If I do buy from them I'll tend to go Amazon. Bought something recently and
decided I didn't like it. Returned using an Amazon supplied (but I had to
print it out, or visited a shop with a printer) prepaid label at a Royal Mail
parcel drop-box. Full refund. Couldn't have been easier.

--
Cheers, Rob

On 16/02/2021 15:48, Dave Plowman (News) wrote:
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Then you ordered from a third party not from Amazon themselves. Always
risky as third parties often sell crap Chinese copies on the same
listing as genuine items from Amazon.

I don't know why Amazon allow this to happen.

Mike

On 16/02/2021 21:36, Theo wrote:
"Dave Plowman (News)" wrote:
It has just arrived. 8 weeks after paying for it.

But didn't the shipping info tell you that delivery would be 8 weeks?

I sometimes buy books and optics from far flung places through Amazon,
overseas dealers and Abe Books and it invariably tells you where the
stuff is and how long they estimate it will take them to ship to you.
Especially now in these Covid times where there are additional warnings
that shipping may take longer.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

Are you buying from Amazon, a UK marketplace seller or a US seller?
I don't know how it works cross border, but either Amazon or UK sellers must
abide by the CCRs and offer returns within 14 days of delivery.
You pay return postage but get the purchase price back.

That is all very well but the postal charges from and to China are very
asymmetrical so unless the thing has significant value you may spend
more shipping it back to get your refund than you actually paid for it.

One bit of Amazon sharp practice is they deduct £3.99 flat fee for returns
shipping - I have in the past complained to them when returning small items
that go in a letter envelope; they will refund the full amount for your own
means of shipping but you have to ask (and finding that button is hard).

It seems up to 20% restocking fees are allowed on US marketplace sellers,
but only outside the returns window:
https://sellercentral.amazon.com/gp/...rnal/201725780

so I would make a complaint about having just received it.

That depends a bit on what it was and how much it was worth. I have
generally been pleasantly surprised when buying cheap things on eBay
from the likes of China and India that they have arrived at all!

--
Regards,
Martin Brown

On 16/02/2021 15:48, Dave Plowman (News) wrote:
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.
Online shopping is not for everyone. Dark patterns are everywhere.

So many people have been hoodwinked into signing for Amazon Prime. In my
experience, they tend to be those that are not fully able to understand
the website placed before them, and deselect options when presented.

And then apart from scams, problems with payment, misleading offers,
subscriptions, bidding wars and return policies, ye have a problem.

That little effort to finalise an order or bid is often a few mouse
clicks, and there is no pop-up dialog saying "are you absolutely sure
you want to buy this toaster?"

I bet there is a pile of things in the corner of things purchased, but
never used, in many households due to "accidents".

The environmental impact of a delivery then a return is stupid. When the
item is received back, some perfectly good items go in the trash, as the
cost of testing, refurbishing and restocking them is too high.

That is the last time I'll use Amazon for anything.

I do like this quote from 'war games'

"The only way to win is not to play"

--
Adrian C

On Wed, 17 Feb 2021 10:37:37 +1100, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again:



I am for some stuff like Philips Hue

We all KNOW that already, senile idiot! Is your obsession with that product
some sort of "sexual" thing with you, senile degenerate? It's even worse
than your obsession with Alexa! LMAO

--
Marland revealing the senile sociopath's pathology:
"You have mentioned Alexa in a couple of threads recently, it is not a real
woman you know even if it is the only thing with a female name that stays
around around while you talk it to it.
Poor sad git who has to resort to Usenet and electronic devices for any
interaction as all real people run a mile to get away from you boring them
to death."
MID:

On 16/02/2021 23:37, Rod Speed wrote:


I found the last 3 things I bought were much cheaper
than on ebay.


Often a Amazon Marketplace seller also has an Ebay shop and the prices
can be very different.


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 17/02/2021 10:08, alan_m wrote:
On 16/02/2021 23:37, Rod Speed wrote:


I found the last 3 things I bought were much cheaper
than on ebay.


Often a Amazon Marketplace seller also has an Ebay shop and the prices
can be very different.


I've found something else.
Amazopn is one price and a high price., but its convenient.
If I go direct to an online trader I can usually get 10-20% off.


compare amazon

https://www.amazon.co.uk/Tapworks-NS.../dp/B0824BHW3G

and

https://www.snhtradecentre.co.uk/pro...ater-softener/

Both free shipping.

I bought from SNH in the end

And I find the same for a whole lot of items. Amazon for ease and
simplicity when I don't care about price, but find the right online
trader if its a big ticket item. I had the same when following someone
here's recommendation I bought a belt sander

Ebay is good for some stuff that you simply cant find elsewhere though.
Obsolete or refurbed items.

--
€œIt is not the truth of Marxism that explains the willingness of
intellectuals to believe it, but the power that it confers on
intellectuals, in their attempts to control the world. And since...it is
futile to reason someone out of a thing that he was not reasoned into,
we can conclude that Marxism owes its remarkable power to survive every
criticism to the fact that it is not a truth-directed but a
power-directed system of thought.€�
Sir Roger Scruton

On 16/02/2021 15:48, Dave Plowman (News) wrote:
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

Not wanting to spoil a good rant, but looking objectively, how is any of
that the fault of Amazon?

Your only real gripe seems to be that due to the speed of their order
processing, the box was packed and in the stack waiting for the courier
faster than you could cancel it.

Out of interest, did you check if Amazon UK also had the item?

That is the last time I'll use Amazon for anything.

It might be the last time you order from their web site (although even
that I suspect is unlikely!), however it certainly won't be the last
time you use them considering the reach of AWS into anything and
everything online.


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

On 17/02/2021 09:05, Martin Brown wrote:
On 16/02/2021 21:36, Theo wrote:
"Dave Plowman (News)" wrote:
It has just arrived. 8 weeks after paying for it.

But didn't the shipping info tell you that delivery would be 8 weeks?

I sometimes buy books and optics from far flung places through Amazon,
overseas dealers and Abe Books and it invariably tells you where the
stuff is and how long they estimate it will take them to ship to you.
Especially now in these Covid times where there are additional warnings
that shipping may take longer.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

Are you buying from Amazon, a UK marketplace seller or a US seller?
I don't know how it works cross border, but either Amazon or UK
sellers must
abide by the CCRs and offer returns within 14 days of delivery.
You pay return postage but get the purchase price back.

That is all very well but the postal charges from and to China are very
asymmetrical so unless the thing has significant value you may spend
more shipping it back to get your refund than you actually paid for it.

One bit of Amazon sharp practice is they deduct £3.99 flat fee for
returns
shipping - I have in the past complained to them when returning small
items
that go in a letter envelope; they will refund the full amount for
your own
means of shipping but you have to ask (and finding that button is hard).

It seems up to 20% restocking fees are allowed on US marketplace sellers,
but only outside the returns window:
https://sellercentral.amazon.com/gp/...rnal/201725780

so I would make a complaint about having just received it.

That depends a bit on what it was and how much it was worth. I have
generally been pleasantly surprised when buying cheap things on eBay
from the likes of China and India that they have arrived at all!

I've had a few things from China and, so far, they've given very good
service.

One lot of LED GU10s that I bought was delayed when they got stuck at a
depot in London due to a strike. The first I knew of it was the supplier
apologising that the delivery was held up and offering to complete the
order from local stock (a few days delay) as it'd be quicker or cancel
the order for a full refund. I wasn't in a rush and said I was fine to
wait for the original delivery. It arrived about a week late and the
seller refunded part of my payment (without me requesting) for my trouble.

On 17/02/2021 11:44, John Rumm wrote:

It might be the last time you order from their web site (although even
that I suspect is unlikely!), however it certainly won't be the last
time you use them considering the reach of AWS into anything and
everything online.

I've ordered direct from a company without even considering going to
Amazon first to have the item delivered the next day in a box with
Amazon Prime advertising packing tape. Obviously a marketplace trader
using a common delivery method for all purchases no matter how they wee
ordered.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 17/02/2021 13:12, alan_m wrote:
On 17/02/2021 11:44, John Rumm wrote:

It might be the last time you order from their web site (although even
that I suspect is unlikely!), however it certainly won't be the last
time you use them considering the reach of AWS into anything and
everything online.

I've ordered direct from a company without even considering going to
Amazon first to have the item delivered the next day in a box with
Amazon Prime advertising packing tape. Obviously a marketplace trader
using a common delivery method for all purchases no matter how they wee
ordered.

Yup, quite common IME... Lots of ebay traders do it as well - order form
ebay, drop shipped from Amazon.


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

In article ,
michael adams wrote:

"Dave Plowman (News)" wrote in message
...
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

So that basically you're going to delibeately make like difficult
for yourself in the future, as a punishment fot not reading Amazon's
T&C's. Such that you've ended up paying 25% more for something than
you needed to have done, plus carriage. Twenty five percent extra !
Although knowing your luck you'll probably bung it on eBay and end
up showing a profit.


I'm sure you are that very rare person that reads T&C before using
anything. And understand them fully. Life is too short here.

I'm likely odd, but when buying from a UK retailer, I expect to be told if
something isn't available for normal delivery.

I'm also not one who returns much (unless faulty etc) but don't expect to
be charged a 're-stocking fee'

I'd also not expect to make a profit selling such a slow moving item on
Ebay. No-one in their right mind would pay as much as the selling price
from a retailer for second hand goods. But it might just be a better
option than sending it back.



















--
*Bills travel through the mail at twice the speed of cheques *

Dave Plowman London SW
To e-mail, change noise into sound.

--
*IF A TURTLE DOESN'T HAVE A SHELL, IS HE HOMELESS OR NAKED?

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
John Rumm wrote:
Your only real gripe seems to be that due to the speed of their order
processing, the box was packed and in the stack waiting for the courier
faster than you could cancel it.

True. And I simply don't believe it. Perhaps from a fully automated Amazon
warehouse. But from some little known seller? They have enough staff etc
to process an order immediately? On something with included postage that
isn't using express postage? It beggars belief.

--
*Windows will never cease *

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...
In article ,
michael adams wrote:

"Dave Plowman (News)" wrote in message
...
First, I'm not a fan. Generally check Ebay long before them.
And I've just been proved right.

Got some software which recommended hardware to go with it. And a link for
it to Amazon UK.

Ordered it up.

Then it hit me it was coming from the US - my mistake for not realising
this.

Checked Ebay and found the identical item as UK stock. 5% more expensive,
but 48 hour delivery included. Not wanting to wait, bought that.

So less than an hour after ordering from Amazon UK (for something stocked
in the US) I tried to cancel. Not possible - already on its way.

It has just arrived. 8 weeks after paying for it.

To return, I have to pay the carriage costs and 20% will be deducted off
any refund for 're-stocking'. That is assuming it arrives back there in
perfect condition. Which would mean paying additional for insurance.

That is the last time I'll use Amazon for anything.

So that basically you're going to delibeately make like difficult
for yourself in the future, as a punishment fot not reading Amazon's
T&C's. Such that you've ended up paying 25% more for something than
you needed to have done, plus carriage. Twenty five percent extra !
Although knowing your luck you'll probably bung it on eBay and end
up showing a profit.


I'm sure you are that very rare person that reads T&C before using
anything. And understand them fully.

No I'm not. But I won't subsequently turn around and blame the seller
or Amazon for my oversight.

Life is too short here.

Where electronic componenets are concerned it seems Amazon.com leave it to
marketplace sellers discretion to set their own T&C for returns. So these
should have been clear on the listing.


I'm likely odd, but when buying from a UK retailer, I expect to be told if
something isn't available for normal delivery.

If it was delivered outside of the delivery window quoted in the listing
then that might give you some leverage although you'd probably need to
consult the T&C's to be sure. Amazon seem to give far more leeway to
marketplace sellers when specifying delivery windows than do eBay i.e months
rather than weeks in some cases, which can catch people out.


I'm also not one who returns much (unless faulty etc) but don't expect to
be charged a 're-stocking fee'

But that's always the way isn't it ? Its always the innocent who suffer.
While its the well seasoned buyers who know their t&C's inside out,
who are bleeding sellers dry.


I'd also not expect to make a profit selling such a slow moving item on
Ebay. No-one in their right mind would pay as much as the selling price
from a retailer for second hand goods. But it might just be a better
option than sending it back.

If its unopened then its not second-hand. There's am acronym for such things
starting with an N; not NOS - that new old stock but N something.
"Bought in error" is another common one.
You'd probably best check if there's a time limit for returns
and do the calculation. While I doubt the "retailer" label means very
much nowadays one way or another.



michael adams

....

"Dave Plowman (News)" wrote in message
...
In article ,
John Rumm wrote:
Your only real gripe seems to be that due to the speed of their order
processing, the box was packed and in the stack waiting for the courier
faster than you could cancel it.

True. And I simply don't believe it. Perhaps from a fully automated Amazon
warehouse. But from some little known seller? They have enough staff etc
to process an order immediately? On something with included postage that
isn't using express postage? It beggars belief.

In a competitive environment nobody can afford to have human beings
sitting around waiting to make decisions on such things. Quite possibly
they only attend to their web based orders once a day if that.

The more little known the seller is, the more likely it is that they
don't carry the stock themselves but order it from a wholesaler/importer.
It might be that they don't carry *any* stock themselves, but that
all orders are relayed more or less automatically to the wholesaler.

And then maybe a similar semi-automatic process is enacted between the
wholesaler/importer and the manufacturer.

And then the likes of you come along, and decide to change your mind.



michael adams

....

"Dave Plowman (News)" wrote:
I'm also not one who returns much (unless faulty etc) but don't expect to
be charged a 're-stocking fee'

As I posted upthread, you shouldn't be charged a restocking fee unless
you're outside the returns window, which you clearly aren't if you've just
received the thing. So you should complain.

Restocking fees have also been banned on Amazon US apart from out-of-policy
returns or used items.
https://sellercentral.amazon.com/for...orkflow/698297

I'd also not expect to make a profit selling such a slow moving item on
Ebay. No-one in their right mind would pay as much as the selling price
from a retailer for second hand goods. But it might just be a better
option than sending it back.

That's your dilemma - depends on the cost of the item versus the return
postage. How much was the item?

And it isn't second hand, unless you opened/used it.

Theo

On 16 Feb 2021 21:36:31 +0000 (GMT), Theo
wrote:



One bit of Amazon sharp practice is they deduct £3.99 flat fee for returns
shipping - I have in the past complained to them when returning small items
that go in a letter envelope; they will refund the full amount for your own
means of shipping but you have to ask (and finding that button is hard).


The last time I returned something to Amazon, a while ago, I said that
it was faulty, it wasn't, and Amazon stood the return postage.
Another time, recently, I wanted to return something because I'd
duplicated the order and was told to keep it and was refunded
immediately. (Cost was less than £10 though.)

On 2021-02-17, Adrian Caspersz wrote:
Online shopping is not for everyone. Dark patterns are everywhere.

So many people have been hoodwinked into signing for Amazon Prime. In my
experience, they tend to be those that are not fully able to understand
the website placed before them, and deselect options when presented.

I thought you had to opt-in to things nowadays, not opt-out?

In article , Theo
wrote:
"Dave Plowman (News)" wrote:
I'm also not one who returns much (unless faulty etc) but don't expect
to be charged a 're-stocking fee'

As I posted upthread, you shouldn't be charged a restocking fee unless
you're outside the returns window, which you clearly aren't if you've
just received the thing. So you should complain.

OK.

Restocking fees have also been banned on Amazon US apart from out-of-policy
returns or used items.
https://sellercentral.amazon.com/for...orkflow/698297

I'd also not expect to make a profit selling such a slow moving item on
Ebay. No-one in their right mind would pay as much as the selling price
from a retailer for second hand goods. But it might just be a better
option than sending it back.

That's your dilemma - depends on the cost of the item versus the return
postage. How much was the item?

And it isn't second hand, unless you opened/used it.

Are you saying any warranty is transferrable? Most new things have one.

Theo

--
*Sorry, I don't date outside my species.

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...

Are you saying any warranty is transferrable? Most new things have one.

Manufacturers warrenty and registration cards are usually contained
in the sealed box.

Just so long as you don't open the box and register the product online
before changing your mind again, you should be o.k.

As a private seller your only obigation is to describe the goods
accurately. Which doesn't mean that an unscrupulous buyer might
not claim that the contents of the sealed box were slightly damaged
but still serviceable, and ask for a discount. But that can happen
in any situation.


michael adams

....

On 17/02/2021 17:35, Jim Jackson wrote:
On 2021-02-17, Adrian Caspersz wrote:
Online shopping is not for everyone. Dark patterns are everywhere.

So many people have been hoodwinked into signing for Amazon Prime. In my
experience, they tend to be those that are not fully able to understand
the website placed before them, and deselect options when presented.

I thought you had to opt-in to things nowadays, not opt-out?

But Amazon are cunning. When you go to the checkout the link for "Yes I
want Amazon Prime and free delivery" is a big conspicuous yellow button
and the "No thanks" link is just plain inconspicuous text. So many
people end up opting in to Prime without realizing it.

On Thursday, 18 February 2021 at 10:25:55 UTC, Mike Clarke wrote:
On 17/02/2021 17:35, Jim Jackson wrote:
On 2021-02-17, Adrian Caspersz wrote:
So many people have been hoodwinked into signing for Amazon Prime. In my
experience, they tend to be those that are not fully able to understand
the website placed before them, and deselect options when presented.

But Amazon are cunning. When you go to the checkout the link for "Yes I
want Amazon Prime and free delivery" is a big conspicuous yellow button
and the "No thanks" link is just plain inconspicuous text. So many
people end up opting in to Prime without realizing it.

I think I'm pretty savvy, but (even!) I was hoodwinked into a Prime trial a couple of years ago. I think I clicked on a tiny bit of text that said "Yes, I don't not want free shipping" or some such

Amazon customer service being second-to-none, though, they cancelled it immediately when I rang them up. I still use them a lot, to the extent that I now have chosen to pay for Prime! The free next day delivery on even trivial items is something I actually enjoy. I'm pretty sure I'm actually costing them money...

"Dave Plowman (News)" wrote:
Are you saying any warranty is transferrable? Most new things have one.

Yes, you're just a reseller of the product like say your family-owned corner
shop would be. They buy things from their supplier and resell them. They
don't become secondhand by doing so. The manufacturer's warranty applies
however you bought the product, as long as it was new when doing so (you can
check the T&C with them).

Now, a buyer who buys from you has fewer statutory rights than they do if
they buy online from a business (right to return within 14 days, fitness for
purpose, etc). But you can optionally offer those rights to make yourself
level with businesses.

The difference that remains, however, is that the buyer may have difficulty
enforcing those rights against the seller compared with a larger outfit with
more money, a customer service department and a reputation to defend. But
in principle the way to do it (small claims court) would be the same.

Theo

On 18/02/2021 10:25, Mike Clarke wrote:

But Amazon are cunning. When you go to the checkout the link for "Yes I
want Amazon Prime and free delivery" is a big conspicuous yellow button
and the "No thanks" link is just plain inconspicuous text. So many
people end up opting in to Prime without realizing it.

Yup. ^^^^ That. Exactly.

I have a "eternal novice" PC friend that thinks Amazon is magic, things
arrive next day - that's the norm. Doesn't realise he is paying for it
and he could actually make more use of the other features of the
subscription. Got scammed into it from the above.

Then, he soesn't read the emails.

Doesn't know the difference between
- sold by Amazon
- Amazon marketplace seller
- Fulfilled by Amazon

He randomly bought a PC for a friend as a gift. Had no idea it was
second hand before it was delivered, thought it was new.

&

Someone gave him an Amazon gift card, so he chose an item, entered the
gift card code. Changed his mind on the purchase and closed the browser.

On the next attempt, his gift card code was seemingly rejected?
Actually, I'm a bit confused on that and he may have spent it somehow,
but he doesn't know, and there is no track on the account I could see
about this gift card use.


And yet, I'm on Prime - but awake ...


Dave, no need rush out of the door. Just take care shopping (like
everywhere else).

--
Adrian C

In article ,
michael adams wrote:

"Dave Plowman (News)" wrote in message
...

Are you saying any warranty is transferrable? Most new things have one.

Manufacturers warrenty and registration cards are usually contained
in the sealed box.

Neither of the two came in a sealed box. Or any paperwork. Just a URL and
serial number on the outside of the box.

Just so long as you don't open the box and register the product online
before changing your mind again, you should be o.k.



As a private seller your only obigation is to describe the goods
accurately. Which doesn't mean that an unscrupulous buyer might
not claim that the contents of the sealed box were slightly damaged
but still serviceable, and ask for a discount. But that can happen
in any situation.

You might be happy paying a new price from a private buyer on Ebay. Rather
than from an establisged retailer. As I said before, you're odd.

...


--
*Cover me. I'm changing lanes.

Dave Plowman London SW
To e-mail, change noise into sound.

On Thu, 18 Feb 2021 02:55:13 -0800, David wrote:

I think I'm pretty savvy, but (even!) I was hoodwinked into a Prime
trial a couple of years ago. I think I clicked on a tiny bit of text
that said "Yes, I don't not want free shipping" or some such.

I did that in December 2019. I let the 2 week trial run in the end, while
I ordered Christmas stuff!

Amazon customer service being second-to-none, though, they cancelled it
immediately when I rang them up.

I just cancelled it online.

I still use them a lot, to the extent
that I now have chosen to pay for Prime! The free next day delivery on
even trivial items is something I actually enjoy. I'm pretty sure I'm
actually costing them money...

It was costing them too much, hence the charge. But I wasn't interested
in the increased charge for streaming, so I cancelled it anyway.

Younger son has Prime so we piggyback off his.



--
My posts are my copyright and if @diy_forums or Home Owners' Hub
wish to copy them they can pay me £1 a message.
Use the BIG mirror service in the UK: http://www.mirrorservice.org
*lightning surge protection* - a w_tom conductor

In article ,
Theo wrote:
Yes, you're just a reseller of the product like say your family-owned
corner shop would be. They buy things from their supplier and resell
them. They don't become secondhand by doing so. The manufacturer's
warranty applies however you bought the product, as long as it was new
when doing so (you can check the T&C with them).

The fact remains that if I sell it on Ebay, and the buyer claims any
problems at all, I'll be liable in the first place. Not the maker.
I'd also ask you if you've ever used the manufacturer for any warranty
claims on anything, and not who you bought it from first.

BTW, US warrenties are often very different from the norm in the UK.

--
*If you're not part of the solution, you're part of the precipitate *

Dave Plowman London SW
To e-mail, change noise into sound.

David wrote:
On Thursday, 18 February 2021 at 10:25:55 UTC, Mike Clarke wrote:
On 17/02/2021 17:35, Jim Jackson wrote:
On 2021-02-17, Adrian Caspersz wrote:
So many people have been hoodwinked into signing for Amazon Prime. In my
experience, they tend to be those that are not fully able to understand
the website placed before them, and deselect options when presented.

But Amazon are cunning. When you go to the checkout the link for "Yes I
want Amazon Prime and free delivery" is a big conspicuous yellow button
and the "No thanks" link is just plain inconspicuous text. So many
people end up opting in to Prime without realizing it.

I think I'm pretty savvy, but (even!) I was hoodwinked into a Prime trial
a couple of years ago. I think I clicked on a tiny bit of text that said
"Yes, I don't not want free shipping" or some such

Amazon customer service being second-to-none, though, they cancelled it
immediately when I rang them up. I still use them a lot, to the extent
that I now have chosen to pay for Prime! The free next day delivery on
even trivial items is something I actually enjoy. I'm pretty sure I'm actually
costing them money...

When I get a free Prime offer I use it for the free period and then
cancel it. There's even an Amazon link to send you a reminder E-mail
three days before the free trial expires so one doesn't forget to
cancel.

--
Chris Green
·

On Thu, 18 Feb 2021 11:20:55 +0000, Bob Eager wrote:

On Thu, 18 Feb 2021 02:55:13 -0800, David wrote:

I think I'm pretty savvy, but (even!) I was hoodwinked into a Prime
trial a couple of years ago. I think I clicked on a tiny bit of text
that said "Yes, I don't not want free shipping" or some such.

I did that in December 2019. I let the 2 week trial run in the end,
while I ordered Christmas stuff!

Amazon customer service being second-to-none, though, they cancelled it
immediately when I rang them up.

I just cancelled it online.

I still use them a lot, to the extent that I now have chosen to pay for
Prime! The free next day delivery on even trivial items is something I
actually enjoy. I'm pretty sure I'm actually costing them money...

It was costing them too much, hence the charge. But I wasn't interested
in the increased charge for streaming, so I cancelled it anyway.

Younger son has Prime so we piggyback off his.

I use Prime and get very good service.

On 18/02/2021 11:07, Theo wrote:
"Dave Plowman (News)" wrote:
Are you saying any warranty is transferrable? Most new things have one.

Yes, you're just a reseller of the product like say your family-owned corner
shop would be. They buy things from their supplier and resell them. They
don't become secondhand by doing so. The manufacturer's warranty applies
however you bought the product, as long as it was new when doing so (you can
check the T&C with them).


Warranties are separate from statutory rights and manufacturers can
decide whether or not to make them transferable. Many large
manufacturers don't. Which is not to say they won't honour a claim in
practice, especially if you have the original receipt.

The analogy with a corner shop re-selling is false as they are a buying
as a business, not a consumer.


--
Robin
reply-to address is (intended to be) valid

In message , Chris Green
writes
David wrote:
On Thursday, 18 February 2021 at 10:25:55 UTC, Mike Clarke wrote:
On 17/02/2021 17:35, Jim Jackson wrote:
On 2021-02-17, Adrian Caspersz wrote:
So many people have been hoodwinked into signing for Amazon
Prime. In my
experience, they tend to be those that are not fully able to understand
the website placed before them, and deselect options when presented.

But Amazon are cunning. When you go to the checkout the link for "Yes I
want Amazon Prime and free delivery" is a big conspicuous yellow button
and the "No thanks" link is just plain inconspicuous text. So many
people end up opting in to Prime without realizing it.

I think I'm pretty savvy, but (even!) I was hoodwinked into a Prime trial
a couple of years ago. I think I clicked on a tiny bit of text that said
"Yes, I don't not want free shipping" or some such

Amazon customer service being second-to-none, though, they cancelled it
immediately when I rang them up. I still use them a lot, to the extent
that I now have chosen to pay for Prime! The free next day delivery on
even trivial items is something I actually enjoy. I'm pretty sure I'm
actually
costing them money...

When I get a free Prime offer I use it for the free period and then
cancel it. There's even an Amazon link to send you a reminder E-mail
three days before the free trial expires so one doesn't forget to
cancel.

AOL:-)

Mind, I can't use them at the moment because their two factor identity
check doesn't work with my phone.

I doubt they have missed me.


--
Tim Lamb