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#1
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Intermatic vs. Aube light timers - experiences?
I currently have six Intermatic SS7(c) electronic light switch timers
installed in a house. In the years since they were installed, I have had four failures requiring replacement. In the troubleshooting information (as well in some topics in here), this problem is usually connected with cold temperatures. I live in an area which basically never goes below freezing, and the majority of the timers are inside the heated home, anyway. The one unheated switch, in a garage, has yet to fail. I contacted Intermatic, and they told me this is a known issue, they are redesigning the SS7's and SS8's, and they're due out in March or April. I decided to try someone new, and found Aube Technologies. The prices are comparable to Intermatics, and while I haven't found a local dealer yet, I have found an internet supplier (http://www.atlantasupply.com) which will ship these for free. Has anyone had experience with Aube switches? Are they reliable? I am looking at the T1034, which has a solar timetable, but I imagine feedback on the regular, T1032 timer would be helpful as well. While I probably won't go back to Intermatic again, I am looking at the EJ500, which the Intermatic rep told me does not have the flaw of the SS7/8's. Any experience with these would be nice, too. Thanks for your input. Any other recommendations are welcome, too. |
#2
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Intermatic vs. Aube light timers - experiences?
wrote in message
ups.com... I currently have six Intermatic SS7(c) electronic light switch timers installed in a house. In the years since they were installed, I have had four failures requiring replacement. In the troubleshooting information (as well in some topics in here), this problem is usually connected with cold temperatures. I live in an area which basically never goes below freezing, and the majority of the timers are inside the heated home, anyway. The one unheated switch, in a garage, has yet to fail. I contacted Intermatic, and they told me this is a known issue, they are redesigning the SS7's and SS8's, and they're due out in March or April. Were any of these timers used with compact fluorescents? |
#3
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Intermatic vs. Aube light timers - experiences?
No, incandescents only. Why?
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#4
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... No, incandescents only. Why? Some Intermatic timers specifically say they can't be used with CF bulbs. Even so, I bought one which was supposed to be compatible, but 3 of them fried over a period of 6 months. Intermatic said "not ready until...", and the "until" kept moving from September to December to ......oblivion. Some of their units also say they must run with a minimum of a 40 watt standard bulb, or the world will end. |
#5
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Intermatic vs. Aube light timers - experiences?
Doug Kanter wrote: ... or the world will end. Haha |
#6
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... Doug Kanter wrote: ... or the world will end. Haha Well anyway...I need to control a compact fluorescent, and now that fishing season's over and I'm bored, I'm prepared to go through a horror of running a wire from the first floor porch light switch down into the basement, and installing one of those mechanical timers in a grey metal box. Those things don't fail. |
#7
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Intermatic vs. Aube light timers - experiences?
"Christian Fox" wrote in message ... In article , says... Some Intermatic timers specifically say they can't be used with CF bulbs. Even so, I bought one which was supposed to be compatible, but 3 of them fried over a period of 6 months. Intermatic said "not ready until...", and the "until" kept moving from September to December to ......oblivion. Hmm... I'm planning on getting one of their SS8 timers to control three compact fluorescents. Is this the model you had? If so, did Intermatic at least offer a replacement? Just found the instruction sheet - it *is* the SS8. Keep something in mind, though: Intermatic did NOT say these failed because of being used with CF bulbs - they said it was a design problem involving the tiny mechanical switch inside. (When it switches off & on, you hear a "zzzzt" sort of noise - not sure of what's really going on inside). Lowe's replaced the first one at no charge. The second & third time, I called Intermatic and they explained the situation, finally sending me another model which is NOT designed for CF bulbs. If I were you, I'd call them before wasting a trip to the store and the time it takes to install them. By the way, they were VERY cooperative. Phone: 815-675-7000 |
#8
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Intermatic vs. Aube light timers - experiences?
wrote in message ups.com... I currently have six Intermatic SS7(c) electronic light switch timers installed in a house. In the years since they were installed, I have had four failures requiring replacement. In the troubleshooting information (as well in some topics in here), this problem is usually connected with cold temperatures. I live in an area which basically never goes below freezing, and the majority of the timers are inside the heated home, anyway. The one unheated switch, in a garage, has yet to fail. I contacted Intermatic, and they told me this is a known issue, they are redesigning the SS7's and SS8's, and they're due out in March or April. I decided to try someone new, and found Aube Technologies. The prices are comparable to Intermatics, and while I haven't found a local dealer yet, I have found an internet supplier (http://www.atlantasupply.com) which will ship these for free. Has anyone had experience with Aube switches? Are they reliable? I am looking at the T1034, which has a solar timetable, but I imagine feedback on the regular, T1032 timer would be helpful as well. While I probably won't go back to Intermatic again, I am looking at the EJ500, which the Intermatic rep told me does not have the flaw of the SS7/8's. Any experience with these would be nice, too. Thanks for your input. Any other recommendations are welcome, too. Just wondering, do you have any voltage flickering issues in your area? I have never used these timers so I am in the outfeild with a WAG. As electronics have progressed, gotten cheaper. The parts are made to tighter tolerances. Voltage fluctuations and poor grounding have been the bane of the industry for a long time. I lost a garage door opener cause of a voltage flicker issue. I since installed a surge arrestor at my electrical panel. Nope I am not saying that this is your problem. Stray voltages do have an effect on electronics. I have ordered from Atlanta Supply and was please with the response I got. Sorry no experience with problems and Atlanta Supply. |
#9
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Intermatic vs. Aube light timers - experiences?
wrote in message ups.com... I currently have six Intermatic SS7(c) electronic light switch timers installed in a house. In the years since they were installed, I have had four failures requiring replacement. In the troubleshooting information (as well in some topics in here), this problem is usually connected with cold temperatures. I live in an area which basically never goes below freezing, and the majority of the timers are inside the heated home, anyway. The one unheated switch, in a garage, has yet to fail. I contacted Intermatic, and they told me this is a known issue, they are redesigning the SS7's and SS8's, and they're due out in March or April. I decided to try someone new, and found Aube Technologies. The prices are comparable to Intermatics, and while I haven't found a local dealer yet, I have found an internet supplier (http://www.atlantasupply.com) which will ship these for free. Has anyone had experience with Aube switches? Are they reliable? I am looking at the T1034, which has a solar timetable, but I imagine feedback on the regular, T1032 timer would be helpful as well. While I probably won't go back to Intermatic again, I am looking at the EJ500, which the Intermatic rep told me does not have the flaw of the SS7/8's. Any experience with these would be nice, too. Thanks for your input. Any other recommendations are welcome, too. I have to intermatic ones and I will not replace them with intermatic. They failed shortly after they were installed for no apparant reason other than poor design/assembly. Let the group know if the other brand works. Rich |
#10
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Intermatic vs. Aube light timers - experiences?
"Christian Fox" wrote in message ... In article , says... Just found the instruction sheet - it *is* the SS8. Keep something in mind, though: Intermatic did NOT say these failed because of being used with CF bulbs - they said it was a design problem involving the tiny mechanical switch inside. (When it switches off & on, you hear a "zzzzt" sort of noise - not sure of what's really going on inside). Interesting - I managed to dig up a web page talking about this problem: http://www.fifengr.com/intermatic/ Lowe's replaced the first one at no charge. The second & third time, I called Intermatic and they explained the situation, finally sending me another model which is NOT designed for CF bulbs. Why didn't they send you the same model (one that works, of course)? What did they tell you when they explained the problem? ETA for a fix? If I were you, I'd call them before wasting a trip to the store and the time it takes to install them. By the way, they were VERY cooperative. I'm not sure if calling in advance is going to help - the timers are designed to work with CF bulbs, but my concern is whether the timer will be reliable. I guess it's good that there's a warranty. How willing was Intermatic to send you a replacement (did you have to argue with them, provide a receipt along with a blood sample, etc.)? Sorry - I wasn't clear about this. They sent me a total of two identical units at no charge, and, by the way, they didn't ask me to return the bad ones. They sent the same ones because I preferred NOT to go back to using an incandescent bulb, and the person I spoke with figured that popping in new ones might buy me some time until they figured out their problem. She said the ones they were sending would very likely die like the earlier ones. Thinking all this through, it means I went through 4 units. 1 purchased, 1 replaced by Lowe's, 2 replaced by Intermatic. The fiasco began in early 2005. Suggested ETA for a fix was September. But by then, they had sent me a different model, and I'd gone back to incandescent. I finally asked for a different unit because my wires were getting shorter and shorter. The timers come with stranded wire. I will not use wire nuts to attach stranded to solid - just crimps. |
#11
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Intermatic vs. Aube light timers - experiences?
Thanks for the input everyone. That's an interesting URL from
Christian. Maybe if this was my first failure, I'd try that repair (usually I love that sort of thing), but at this point, I'm so sick of the whole thing, I don't want to deal with them anymore. I have always had a replacement provided to me when I took the failed ones back to the electrical shop where I bought them, and they were pretty nice about it, once I went through the "Are you sure you're not doing this wrong, Miss?" battery of questions. On this last one, I am past the one year warranty, so I'm not sure how they'd handle it. My experience with Intermatic customer service has been very good, and they'd probably be happy to give me a new one. But, like I said, I'm ready to move on. This is in my employer's house, and every time one of these fails, I have to make a special trip out there to fix it, and I'm sure he's thinking to himself that there must be a better solution that I just haven't found.... No experiences with Aube or the IM EJ500? Bummer. Guess I'll have to be the guinea pig. |
#12
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Intermatic vs. Aube light timers - experiences?
wrote in message
oups.com... Thanks for the input everyone. That's an interesting URL from Christian. Maybe if this was my first failure, I'd try that repair (usually I love that sort of thing), but at this point, I'm so sick of the whole thing, I don't want to deal with them anymore. Seriously, if any of the applications are in a place where you can install an old style mechanical Intermatic timer (grey metal box), perhaps in the cellar. Do it. Absolutely trouble free, no batteries, no nonsense. |
#13
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Intermatic vs. Aube light timers - experiences?
Oh, I guess I should mention there are a couple of other comanies
making similar switches. I found them in this thread, which brought me to this forum in the first place. http://groups.google.com/group/alt.h...da96b689931c2d The links for the switches are http://www.grasslin.com/pdf/et724.pdf http://www.smarthomepro.com/1122.html The Grasslin one appears to be the same as the Aube. The Leviton I've seen, but I really don't like the interface. Thought someone looking here might find these useful, though. |
#14
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... Oh, I guess I should mention there are a couple of other comanies making similar switches. I found them in this thread, which brought me to this forum in the first place. http://groups.google.com/group/alt.h...da96b689931c2d The links for the switches are http://www.grasslin.com/pdf/et724.pdf http://www.smarthomepro.com/1122.html The Grasslin one appears to be the same as the Aube. The Leviton I've seen, but I really don't like the interface. Thought someone looking here might find these useful, though. Gotta be careful, though. Some of these little toys lose their program if there's a power failure. Some even become stupid if the light bulb burns out. Unbelievable. You might want to check the web sites for downloadable instruction manuals before buying. |
#16
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Intermatic vs. Aube light timers - experiences?
Doug Kanter wrote: Seriously, if any of the applications are in a place where you can install an old style mechanical Intermatic timer (grey metal box), perhaps in the cellar. Do it. Absolutely trouble free, no batteries, no nonsense. Well, I'm fed up, yes, but I haven't yet reached the point where I'm willing to tackle the "horror" (as you put it) of wiring a new box. And in this house, I won't even begin to tell you the horrors that that would entail. |
#17
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Intermatic vs. Aube light timers - experiences?
Doug Kanter wrote: Gotta be careful, though. Some of these little toys lose their program if there's a power failure. Some even become stupid if the light bulb burns out. Unbelievable. You might want to check the web sites for downloadable instruction manuals before buying. Yeah, I always check manuals online before buying, now. Best way to find out what you're gonna get. In fact, I just looked again at the manual for the Aube unit, and was shocked to find this: http://houseonhawthorne.com/TI034.jpg Now, if the world ends, I'll know what probably caused it.... But seriously folks, thanks for the feedback on the switches. I may try posting this in the alt.home.automation forum, as well. As for my own experience, I've now decided to do my own testing. I just got the Aube switch I ordered in the mail, Intermatic is sending me an EJ500 to replace the failed SS7, and I'm going to try the repair recommended in Christian's link. I'll install all three, and see how they do. |
#18
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... Doug Kanter wrote: Seriously, if any of the applications are in a place where you can install an old style mechanical Intermatic timer (grey metal box), perhaps in the cellar. Do it. Absolutely trouble free, no batteries, no nonsense. Well, I'm fed up, yes, but I haven't yet reached the point where I'm willing to tackle the "horror" (as you put it) of wiring a new box. And in this house, I won't even begin to tell you the horrors that that would entail. Aw come on....just rip out a wall and get those wires in. You can do it. :-) We'll all stop by and watch & drink beer, and offer suggestions. |
#19
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... Doug Kanter wrote: Gotta be careful, though. Some of these little toys lose their program if there's a power failure. Some even become stupid if the light bulb burns out. Unbelievable. You might want to check the web sites for downloadable instruction manuals before buying. Yeah, I always check manuals online before buying, now. Best way to find out what you're gonna get. In fact, I just looked again at the manual for the Aube unit, and was shocked to find this: http://houseonhawthorne.com/TI034.jpg Now, if the world ends, I'll know what probably caused it.... I love it! :-) |
#20
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Intermatic vs. Aube light timers - experiences?
Doug Kanter wrote:
Aw come on....just rip out a wall and get those wires in. You can do it. :-) We'll all stop by and watch & drink beer, and offer suggestions. Aw, come on.... stop treating me like a baby girl. We're talking about six different walls, in six different locations, spread throughout a 6000sf house (which isn't mine). To top it off, these walls are covered in a textured Venetian sand/plaster mix that is basically impossible to patch without looking extremely obvious. This is a place where even pros fear to tread, and while that doesn't always stop me (I'm prone to biting off more than I can chew) I know better than to mess with this one. Besides all that, a mechanical timer won't solve the problem I have now of having to reprogram all of the timers every month or two as the sunset/sunrise changes. Solar timetable all the way for me! Oh, btw - I emailed Aube to ask if the T1034 is compatible with compact fluorescents. Got a response today in which the rep (emailing from Honywell... interesting) said to check with the bulb manufacturer and ask if their bulbs work with timers (uh...). He/she also recommended the T1035A (higher max wattage), claiming it was compatible, but warning that a neutral wire in the box is absolutely necessary. I'm not posistive this person knew what they were talking about, but I thought it might be lead for you. |
#21
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Intermatic vs. Aube light timers - experiences?
Hmm... didn't mean to sound so grouchy there.... :P
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#22
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... Doug Kanter wrote: Aw come on....just rip out a wall and get those wires in. You can do it. :-) We'll all stop by and watch & drink beer, and offer suggestions. Aw, come on.... stop treating me like a baby girl. We're talking about six different walls, in six different locations, spread throughout a 6000sf house (which isn't mine). To top it off, these walls are covered in a textured Venetian sand/plaster mix that is basically impossible to patch without looking extremely obvious. This is a place where even pros fear to tread, and while that doesn't always stop me (I'm prone to biting off more than I can chew) I know better than to mess with this one. Etch an outline in the plaster very carefully with a tiny Dremel bit, all the way down to the lath, then have your way with it inside the outline. No guts, no glory! Besides all that, a mechanical timer won't solve the problem I have now of having to reprogram all of the timers every month or two as the sunset/sunrise changes. Solar timetable all the way for me! Oh for heaven's sake....put down the remote control and the Bon Bons! Oh, btw - I emailed Aube to ask if the T1034 is compatible with compact fluorescents. Got a response today in which the rep (emailing from Honywell... interesting) said to check with the bulb manufacturer and ask if their bulbs work with timers (uh...). He/she also recommended the T1035A (higher max wattage), claiming it was compatible, but warning that a neutral wire in the box is absolutely necessary. I'm not posistive this person knew what they were talking about, but I thought it might be lead for you. Ask if their bulbs were compatible with timers. Right. There should be a hall of shame web site for answers like that. |
#23
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Intermatic vs. Aube light timers - experiences?
wrote in message oups.com... Hmm... didn't mean to sound so grouchy there.... :P Moon phases??? Quick! More ice cream! |
#24
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Intermatic vs. Aube light timers - experiences?
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#25
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Intermatic vs. Aube light timers - experiences?
I assumed the three-wire part was true. The part I'm iffy about is the
"check with the bulb manufacturer" bit, making me wonder what the real story is on handling *compact* fluorescents. (I already knew about regular fluorescents, which the T1034 is capable of handling as well.) However, when I went to install the switch today, I noticed a blurb on the back of the packaging which refers directly to compact fluorescents, and answers my question better than the Aube rep: "Total load must be at least 40W when using compact fluorescent lights. For loads less than 40W use Aube's T1033 or T1035." So there you go, Doug, or anyone else looking to use compact fluorescents with one of these. If you've got 40 watts of CF bulbs wired (quite a bit, I know), the T1034 (or T1032) will work. Otherwise, you'll have to go with the T1033/5. Since I'm using all incandescents, I easily surpass the min load, so the T1034 is fine. The install today was uneventful. Programming interface is okay, but I don't really like it as much as Intermatic's. There are also fewer programming choices than you find with the Intermatic, such as the "auto random" feature. On the plus side, the unit is flush with the wall plate, and generally less conspicuous. Still, I'd say that as a whole, I think I prefer the Intermatic so far, aside from the whole, break-after-two-months issue. As for whether the Aube will win out on that front, only time can tell.... |
#26
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Intermatic vs. Aube light timers - experiences?
I've also had a lot of problems with these Intermatics. I have gone
through 3 different EJ351C's, an SS7, an SS8, and now I am on my second SS8 unit. They last anywhere from 6 to 14 months, and then we get the dreaded "No Op" failure error msg. I am getting really tired of replacing these $&%#*@& switches. On the other hand, it's great to know that others have had similar problems. I was beginning to wonder if I did something wrong in the installation or if there was something wrong with the building's wiring. Please let us know if someone finds a better replacement out there! Thanks! |
#28
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Intermatic vs. Aube light timers - experiences?
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#29
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Intermatic vs. Aube light timers - experiences?
I am using the TI035.
Christian Fox writes: In article , says... I have been using the non-solar version with CF's and it works fine -- I had checked with Aube before to confirm. From Aube's FAQ (www.aubetech.com): "Can compact fluorescent bulbs (CFLs) be used with Aube switches? Aube's TI032-3W and TI034-3W have a 40 W minimum load-the total load when using low-watt bulbs must be at least 40 W. For loads under 40 W, use Aube's TI033 or TI035." |
#30
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Intermatic vs. Aube light timers - experiences?
I wasn't going to reply to this originally, because we're veering off
topic, but to explain a bit... About the plaster wall, you've misunderstood. It's not an old plaster-and-lathe wall, it's 10-year-old, regular sheet rock. The problem is, on top of the sheet rock is a Venetian plaster finish--a layer of colored plaster and sand--no paint. So whatever cuts are made into the wall, this isn't just a spackle-and-paint job. This wall texture, basically the real version or what many "faux" finishes are meant to imitate, is not the easiest thing to apply in the first place, but it is next to impossible to repair. Most professionals who specialize in this type of finish won't even consider repairs--they only redo entire rooms (and to the tune of thousand of dollars). As for the solar timetable issue, remember this is not my house, and I don't plan to work for these people forever. Asking them to change the timers themselves is beyond their preferred level of involvement. So, sorry for the thread-jack, there, but I couldn't help it. Now, to finish things off, I'll ask for some off-topic help: if anyone knows of a good Venetian plasterer in the San Francisco area who will do repairs, send me a PM! |
#31
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Intermatic vs. Aube light timers - experiences?
I wasn't going to reply to this originally, because we're veering off
topic, but to explain a bit... About the plaster wall, you've misunderstood. It's not an old plaster-and-lathe wall, it's 10-year-old, regular sheet rock. The problem is, on top of the sheet rock is a Venetian plaster finish--a layer of colored plaster and sand--no paint. So whatever cuts are made into the wall, this isn't just a spackle-and-paint job. This wall texture, basically the real version or what many "faux" finishes are meant to imitate, is not the easiest thing to apply in the first place, but it is next to impossible to repair. Most professionals who specialize in this type of finish won't even consider repairs--they only redo entire rooms (and to the tune of thousand of dollars). As for the solar timetable issue, remember this is not my house, and I don't plan to work for these people forever. Asking them to change the timers themselves is beyond their preferred level of involvement. So, sorry for the thread-jack, there, but I couldn't help myself. Now, to finish things off, I'll ask for some off-topic help: if anyone knows of a good Venetian plasterer in the San Francisco area who will do repairs, send me a PM! |
#32
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Intermatic vs. Aube light timers - experiences?
I like the Aubes for the same reasons. I still like the interface and
the "auto random" feature on the Intermatics, though. After a few weeks, my Aube is still going strong, but of course, that doesn't mean much. The real test is for the long haul, and this thread will be closed by then. I also installed the Intermatic EJ500 (had them send me that instead of a new SS7). It's a bigger unit, that doesn't fit so well in the junction box, but it works. Flush to the wall, internal battery like the Aube. Interface is not as nice as the SS7, comparable with the Aube IMO. So I now have 4 legacy SS7s, 1 Aube 1034, and 1 EJ500. The race is on! Whichever timer dies last, wins! |
#33
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Intermatic vs. Aube light timers - experiences?
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#34
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Intermatic vs. Aube light timers - experiences?
"Michael Daly" wrote in message ... On 9-Dec-2005, wrote: As for the solar timetable issue, remember this is not my house, and I don't plan to work for these people forever. Asking them to change the timers themselves is beyond their preferred level of involvement. Are people getting that stupid or lazy? If they pay me $5,000 per visit plus transportation, I'll come change the timers for them every time they want. That will relieve them of this horrible burden. Sheeesh! Mike It's a lotta work, Mike. Hard work. Lotta work. And, if you had to use a toothpick to push the tiny buttons on those timers, you could poke your eye out. |
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