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#1
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
Holly ****.
I went to HF today to get a fountain pump for my sink that I had set up. They had a sale on them and a new one opened this week less than 40 minutes away. That's a 20 minute savings for me. Well after she rung up the fountain pump she tells me there is a restocking fee if I wish to return it. I'm like get out of here, (remember she already rung it up). Well if it's defective and you exchange it, or you upgrade there won't be a charge the manager says, but if you don't like it HF is now charging a restocking fee on many items. Guess what the pump didn't live up to it's specification. it was rated at 158gph with a 3.6 foot rise. It only trickled at 30 inches... So it is going back for a bigger one... But things are so hit and miss with HF, that I'll be more reluctant to spend money there if they are going to charge me if it isn't good enough. You? |
#2
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
tiredofspam wrote:
Holly ****. I went to HF today to get a fountain pump for my sink that I had set up. They had a sale on them and a new one opened this week less than 40 minutes away. That's a 20 minute savings for me. Well after she rung up the fountain pump she tells me there is a restocking fee if I wish to return it. I'm like get out of here, (remember she already rung it up). Well if it's defective and you exchange it, or you upgrade there won't be a charge the manager says, but if you don't like it HF is now charging a restocking fee on many items. Guess what the pump didn't live up to it's specification. it was rated at 158gph with a 3.6 foot rise. It only trickled at 30 inches... So it is going back for a bigger one... But things are so hit and miss with HF, that I'll be more reluctant to spend money there if they are going to charge me if it isn't good enough. You? How many of their customers might buy a tool there for 1 job and then return it? I'd be quite surprised if the manager charged you a restocking fee on your pump. It's hard to blame HF for trying to come up with a strategy to dry to deal with the expenses incurred by the former types of customers. The policy gives them something to point to--no one says they have to apply it in every situation (I think). I'm not a lawyer. I would guess that in general, the percentage of unreasonable customers in retail is greater than the percentage of unreasonable managers. I really like their Pittsburg bar F-clamps (the ones with metal frames), and work gloves, and have even had good luck with their batteries as well as a bird bath. I don't think HF would be my first stop for a motorized pump. YMMV. Good luck! Bill |
#3
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On Jun 5, 6:33*pm, tiredofspam nospam.nospam.com wrote:
Holly ****. I went to HF today to get a fountain pump for my sink that I had set up. They had a sale on them and a new one opened this week less than 40 minutes away. That's a 20 minute savings for me. Well after she rung up the fountain pump she tells me there is a restocking fee if I wish to return it. *I'm like get out of here, (remember she already rung it up). *Well if it's defective and you exchange it, or you upgrade there won't be a charge the manager says, but if you don't like it HF is now charging a restocking fee on many items. Guess what the pump didn't live up to it's specification. it was rated at 158gph with a 3.6 foot rise. It only trickled at 30 inches... So it is going back for a bigger one... But things are so hit and miss with HF, that I'll be more reluctant to spend money there if they are going to charge me if it isn't good enough. You? I am not the biggest fan of HF but I do buy some expendables and tools from them from time to time. I am a little surprised by this because I have had pretty good luck with their customer service. RonB |
#4
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/5/12 6:33 PM, tiredofspam wrote:
Holly ****. I went to HF today to get a fountain pump for my sink that I had set up. They had a sale on them and a new one opened this week less than 40 minutes away. That's a 20 minute savings for me. Well after she rung up the fountain pump she tells me there is a restocking fee if I wish to return it. I'm like get out of here, (remember she already rung it up). Well if it's defective and you exchange it, or you upgrade there won't be a charge the manager says, but if you don't like it HF is now charging a restocking fee on many items. Guess what the pump didn't live up to it's specification. it was rated at 158gph with a 3.6 foot rise. It only trickled at 30 inches... So it is going back for a bigger one... But things are so hit and miss with HF, that I'll be more reluctant to spend money there if they are going to charge me if it isn't good enough. You? If that is their new policy, it will certainly affect my buying, as well. Like you said, they are too hit & miss to not be concerned with it. However, most of their stuff is *still* so cheap that it won't be a concern to me for a lot of their stuff. -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply |
#5
Posted to rec.woodworking
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NOPE: Harbor Frieght now charging a restocking fee.
tiredofspam wrote:
Holly ****. I went to HF today to get a fountain pump for my sink that I had set up. They had a sale on them and a new one opened this week less than 40 minutes away. That's a 20 minute savings for me. Well after she rung up the fountain pump she tells me there is a restocking fee if I wish to return it. I'm like get out of here, (remember she already rung it up). Well if it's defective and you exchange it, or you upgrade there won't be a charge the manager says, but if you don't like it HF is now charging a restocking fee on many items. Guess what the pump didn't live up to it's specification. it was rated at 158gph with a 3.6 foot rise. It only trickled at 30 inches... So it is going back for a bigger one... But things are so hit and miss with HF, that I'll be more reluctant to spend money there if they are going to charge me if it isn't good enough. You? From their web site: "90 Day Satisfaction Guarantee: Items are guaranteed to be as described and illustrated. If for any reason you are not satisfied with any item purchased, you may return the insured product within 90 days for a full refund or replacement, whichever you prefer." And: "Limited Lifetime Warranty on Hand Tools: Harbor Freight Tools makes every effort to ensure that our products meet high quality and durability standards and warrants to the original purchaser that eligible products are free from defects in material and workmanship for the life of the product." But: "Generators and other specific items are subject to a 20% restocking fee" |
#6
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
"HeyBub" wrote in message "Generators and other specific items are subject to a 20% restocking fee" Makes a lot of sense as items like that are the most likely to be returned. Why rent a tool when you can buy it, use it, then return it and spread that cost over the rest of the customers? Many retailers are making changes in the return polices. Clothing stores get hit with prom dresses and the like. |
#7
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
Well, don't you think you should find out what requires a restocking fee
before you buy. They only know when they ring it up. And finally... if the pump doesn't live up to expectation and there is no upgrade, why should I pay??? This is a fountain pump, not a pump to get rid of water in your basement. So I think they ought to start marking which items are restocking on the shelves. I would still buy that item (bigger), but I don't think it's fair to let you know after you have bought it. On 6/6/2012 10:31 AM, Ed Pawlowski wrote: wrote in message "Generators and other specific items are subject to a 20% restocking fee" Makes a lot of sense as items like that are the most likely to be returned. Why rent a tool when you can buy it, use it, then return it and spread that cost over the rest of the customers? Many retailers are making changes in the return polices. Clothing stores get hit with prom dresses and the like. |
#8
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/6/2012 12:26 PM, tiredofspam wrote:
.... So I think they ought to start marking which items are restocking on the shelves. I would still buy that item (bigger), but I don't think it's fair to let you know after you have bought it. .... Seems only fair, agreed. But, just because they've "rung it up" doesn't mean I've yet paid 'em (or will if they spring something on me that hasn't been up front in the deal to that point). I've walked away from things at the checkout on more than one occasion over something even if not very frequently. Particularly at HF or others of their ilk where the quality is often dubious at best, if the potential is more than what would care to lose I'd surely not hesitate to "leave 'em in the lurch", so to speak. -- |
#9
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On Wed, 06 Jun 2012 13:26:18 -0400, tiredofspam nospam.nospam.com
wrote: Well, don't you think you should find out what requires a restocking fee before you buy. They only know when they ring it up. And finally... if the pump doesn't live up to expectation and there is no upgrade, why should I pay??? "Ring it up" does not mean you bought it. You have the option of removing that item or voiding the sale and starting over with the other items. Minor inconvenience. If the pump does not meet specifications, they should take it back. Note: I said specifications, not expectations. Specifications are easily measured, but you may have expectations that a 12 ounce hammer on sale is going to work in knocking down that concrete block wall. |
#10
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
Specs... 3.6 feet of lift and 158gph
Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. On 6/6/2012 5:55 PM, Ed Pawlowski wrote: On Wed, 06 Jun 2012 13:26:18 -0400, tiredofspamnospam.nospam.com wrote: Well, don't you think you should find out what requires a restocking fee before you buy. They only know when they ring it up. And finally... if the pump doesn't live up to expectation and there is no upgrade, why should I pay??? "Ring it up" does not mean you bought it. You have the option of removing that item or voiding the sale and starting over with the other items. Minor inconvenience. If the pump does not meet specifications, they should take it back. Note: I said specifications, not expectations. Specifications are easily measured, but you may have expectations that a 12 ounce hammer on sale is going to work in knocking down that concrete block wall. |
#11
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On Wed, 06 Jun 2012 22:11:39 -0400, tiredofspam nospam.nospam.com
wrote: Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. In that case, it should be returnable. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. Perhaps some things should be marked at the POS, but it was brought to your attention. If that is the hardest decision you have to make in life, then life is good. Similar pumps at Lowes are much more costly. A Tetra is about $25, a Smartpond with auto shutoff if water is low runs about $40 and is suppose to stream 4.1 ft. The HF pump is listed at $9 on sale. It would cost me $12 in gas to return it. I hope you live closer. |
#12
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
tiredofspam wrote:
Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. As several of us have mentioned, since the unit is apparently not up to specs, we don't expect them to charge you a restocking fee. Best of luck finding a suitable pump! Bill On 6/6/2012 5:55 PM, Ed Pawlowski wrote: On Wed, 06 Jun 2012 13:26:18 -0400, tiredofspamnospam.nospam.com wrote: Well, don't you think you should find out what requires a restocking fee before you buy. They only know when they ring it up. And finally... if the pump doesn't live up to expectation and there is no upgrade, why should I pay??? "Ring it up" does not mean you bought it. You have the option of removing that item or voiding the sale and starting over with the other items. Minor inconvenience. If the pump does not meet specifications, they should take it back. Note: I said specifications, not expectations. Specifications are easily measured, but you may have expectations that a 12 ounce hammer on sale is going to work in knocking down that concrete block wall. |
#13
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/6/2012 9:11 PM, tiredofspam wrote:
Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. On 6/6/2012 5:55 PM, Ed Pawlowski wrote: On Wed, 06 Jun 2012 13:26:18 -0400, tiredofspamnospam.nospam.com wrote: Its Harbor Freight! :~) Do not expect anything more than half of what is stated on any out put or capacity. If it performs better than that consider yourself lucky. It's Harbor Freight! :~) If their stuff was on par with like items from more mainstream retail stores they would not need an restocking charge. It's Harbor Freight! ;~) Assume everything that you buy there will have a restocking charge as if it does not now it probably will in the future. ;~) It's Harbor Freight! ;~) You pay less, you get less. It's harbor Freight! :~) |
#14
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 7:30 AM, Leon wrote:
Its Harbor Freight! :~) Do not expect anything more than half of what is stated on any out put or capacity. If it performs better than that consider yourself lucky. It's Harbor Freight! :~) If their stuff was on par with like items from more mainstream retail stores they would not need an restocking charge. It's Harbor Freight! ;~) Assume everything that you buy there will have a restocking charge as if it does not now it probably will in the future. ;~) It's Harbor Freight! ;~) You pay less, you get less. It's harbor Freight! :~) Harbor Freight... the world leader in disposable tools. Unfortunately, many need to be disposed of before use. |
#15
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On Thu, 07 Jun 2012 07:30:16 -0500, Leon lcb11211@swbelldotnet
wrote: On 6/6/2012 9:11 PM, tiredofspam wrote: Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. Probably, but it may be based on people using the tool once (successfully completing their project) and then returning it, as happens in HD and Blowes, too. I bought and used their 1hp pump for flood irrigation for a year. It worked to a height of 6' no problem. Another client had a pond with fountain and the same model pump was nearly 12' down the slope from the fountain, and it still worked for her. I have no idea how close it came to volume specs, but I saw it work. I primed it and unstuck the rotor and it fired right off. It was over 5 years old, too, protected by a wooden box in the winter. I don't see it in their current lineup, but I'll get the number off the pump if you like. On 6/6/2012 5:55 PM, Ed Pawlowski wrote: On Wed, 06 Jun 2012 13:26:18 -0400, tiredofspamnospam.nospam.com wrote: Its Harbor Freight! :~) Do not expect anything more than half of what is stated on any out put or capacity. If it performs better than that consider yourself lucky. It's Harbor Freight! :~) If their stuff was on par with like items from more mainstream retail stores they would not need an restocking charge. It's Harbor Freight! ;~) Assume everything that you buy there will have a restocking charge as if it does not now it probably will in the future. ;~) It's Harbor Freight! ;~) You pay less, you get less. It's harbor Freight! :~) The vast majority of HF tools work just fine, Leon. If you weren't such a Festool bigot you'd see that. HF is not made for production work, but for occasional work, they do perform. They're not as slick as Festool, Fein, and other top brands, but they're TEN TIMES less expensive, too. That counts to us po folks. I've found them to be a very good value for the most part. Yes, they also have a line of cheaparse ****, but I've learned to check out a tool before I buy it. Because of that, I've only had to return maybe a dozen of their tools over the past 40 years I've been shopping their store. I'm still beating the **** out of the 5" mechanic's vise I bought there in the early 1970s. Delta, Milwaukee, and even Makita all have tools made in China these days. Perhaps even Festool will go there soon. gd&r -- Silence is more musical than any song. -- Christina Rossetti |
#16
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 8:36 AM, Larry Jaques wrote:
On Thu, 07 Jun 2012 07:30:16 -0500, Leonlcb11211@swbelldotnet wrote: On 6/6/2012 9:11 PM, tiredofspam wrote: Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. Probably, but it may be based on people using the tool once (successfully completing their project) and then returning it, as happens in HD and Blowes, too. I bought and used their 1hp pump for flood irrigation for a year. It worked to a height of 6' no problem. Another client had a pond with fountain and the same model pump was nearly 12' down the slope from the fountain, and it still worked for her. I have no idea how close it came to volume specs, but I saw it work. I primed it and unstuck the rotor and it fired right off. It was over 5 years old, too, protected by a wooden box in the winter. I don't see it in their current lineup, but I'll get the number off the pump if you like. On 6/6/2012 5:55 PM, Ed Pawlowski wrote: On Wed, 06 Jun 2012 13:26:18 -0400, tiredofspamnospam.nospam.com wrote: Its Harbor Freight! :~) Do not expect anything more than half of what is stated on any out put or capacity. If it performs better than that consider yourself lucky. It's Harbor Freight! :~) If their stuff was on par with like items from more mainstream retail stores they would not need an restocking charge. It's Harbor Freight! ;~) Assume everything that you buy there will have a restocking charge as if it does not now it probably will in the future. ;~) It's Harbor Freight! ;~) You pay less, you get less. It's harbor Freight! :~) The vast majority of HF tools work just fine, Leon. If you weren't such a Festool bigot you'd see that. HF is not made for production work, but for occasional work, they do perform. They're not as slick as Festool, Fein, and other top brands, but they're TEN TIMES less expensive, too. That counts to us po folks. I've found them to be a very good value for the most part. Don't get your panties in a wad Larry. It's Harbor Freight! Yes there are items that they sell that are worth every penny that you spend on them. That $9, "insert power tool item of your choice", is worth $9. I did not say otherwise nor did I say that none of their stuff is of any value. I simply indicated what to expect. And as you pointed out, they are certainly not Festool or Fein in quality. But as many have posted here many of the items and policies are less than expected, plain and simple. My post was to simply point out that the store is Harbor Freight. If you are expecting quality and or service that can't be beat you are going to be disappointed. Concerning you comment about their stuff is not made for production work, I would think that a "fountain pump" would be run on a somewhat similar basis as a production work tool, more than a few minutes at a time. Yes, they also have a line of cheaparse ****, but I've learned to check out a tool before I buy it. Because of that, I've only had to return maybe a dozen of their tools over the past 40 years I've been shopping their store. I'm still beating the **** out of the 5" mechanic's vise I bought there in the early 1970s. I don't have the time or patience to deal with inferior tools, been there done that. Delta, Milwaukee, and even Makita all have tools made in China these days. Perhaps even Festool will go there soon.gd&r But you don't find them in HF. What is your point? I am absolutely not saying anything derogatory about country of origin, only the type and quality of tools that Harbor Freight specializes in selling. Its pretty much bottom end of everything that you could buy. Bottom end may work if you don't expect or need much. Keep your expectations in the Harbor Freight mode and you will probably be happy. If you are continually becoming more dissatisfied with the service or merchandise, which is what most of this thread is about, you need to set your sights a bit higher. After all, It's Harbor Freight! And yes I do own some HF tools. |
#17
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
Leon wrote:
You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! |
#18
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
Bessey is now making some of their clamps in China.
I bought a C clamp made in china (Bessey quick release) The same is 1/4 the price at HF... Same ...same .. same. I bought the HF too, just as good. Took them both apart.. same...same.. same.. Just because it's a name doesn't make it better. But many names are much better. You just have to analyze it. I needed a hand grinder for welding. I don't weld that often. I picked up a HF grinder for $9.99... opened it up, repacked the gear box and it is awesome for $9.99... I have used it way more than I ever thought I would. I don't deny that there is a lot of stuff at HF that I would never buy. But there is a world of stuff there that is equal to name brand stuff. Sometimes there are inferior parts, sometimes not. And like you said for us PO folk, or just spend thrifts there are good bargains. Like their nitrile gloves. I boxes at half or less than other stores. Delta, Milwaukee, and even Makita all have tools made in China these days. Perhaps even Festool will go there soon.gd&r -- Silence is more musical than any song. -- Christina Rossetti |
#19
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 11:01 AM, HeyBub wrote:
Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. |
#20
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On Thu, 07 Jun 2012 09:53:13 -0500, Leon lcb11211@swbelldotnet
Keep your expectations in the Harbor Freight mode and you will probably be happy. If you are continually becoming more dissatisfied with the service or merchandise, which is what most of this thread is about, you need to set your sights a bit higher. After all, It's Harbor Freight! No Harbor Freights up here in Canada, but our Princess Auto will substitute nicely for them. And, there are those occasions when a disposable tool does serve a purpose. |
#21
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 12:50 PM, Dave wrote:
On Thu, 07 Jun 2012 09:53:13 -0500, Leonlcb11211@swbelldotnet Keep your expectations in the Harbor Freight mode and you will probably be happy. If you are continually becoming more dissatisfied with the service or merchandise, which is what most of this thread is about, you need to set your sights a bit higher. After all, It's Harbor Freight! No Harbor Freights up here in Canada, but our Princess Auto will substitute nicely for them. And, there are those occasions when a disposable tool does serve a purpose. I don't dispute that HF has it's purpose but OP is complaining. I was simply pointing out that it is Harbor Freight. You don't get a bunch of frills in that store. |
#22
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Harbor Frieght now charging a restocking fee.
On 6/6/12 9:11 PM, tiredofspam wrote:
Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. You need to get over it or at least get a grip on reality. No manager in his right mind is going to charge you a restocking fee for something they just rang up, 15 seconds ago... especially after you tell him you were not informed about the restocking fee. And even if he still tried to charge you, all it would take is a call to corporate to clear it up. Speaking of calls..... I called my local store and customer service. Apparently, HF has started charging restocking fees on *SOME* items, starting this month. They are not charging on *ALL* items and in fact, there are about 140 items that will have restocking fees. This seems quite reasonable to me, given how many people treat them as a free rental service on the expensive things like generators and welders. I'm sure they have other reason, as well. -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply |
#23
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Harbor Frieght now charging a restocking fee.
So, why don't they mention the 140 items on the web site.
Or mark them online as restocking fee. Again, why at the cash register. Seems unfair to tag you there. I understand why generators and welders might have a restocking fee. I see people use them and return them... But there should be some advance notice. On 6/7/2012 2:43 PM, -MIKE- wrote: On 6/6/12 9:11 PM, tiredofspam wrote: Specs... 3.6 feet of lift and 158gph Lift 30 inches to a trickle. It didn't make 36 inches, just 30.. so expecting 43 inches based on spec.. and getting 30... it didn't make it. As far as the checkout. deciding while things are being rung up whether you want to pay a restocking fee if you return it is unfair. You need to get over it or at least get a grip on reality. No manager in his right mind is going to charge you a restocking fee for something they just rang up, 15 seconds ago... especially after you tell him you were not informed about the restocking fee. And even if he still tried to charge you, all it would take is a call to corporate to clear it up. Speaking of calls..... I called my local store and customer service. Apparently, HF has started charging restocking fees on *SOME* items, starting this month. They are not charging on *ALL* items and in fact, there are about 140 items that will have restocking fees. This seems quite reasonable to me, given how many people treat them as a free rental service on the expensive things like generators and welders. I'm sure they have other reason, as well. |
#24
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Harbor Frieght now charging a restocking fee.
On 6/7/12 2:02 PM, tiredofspam wrote:
So, why don't they mention the 140 items on the web site. Or mark them online as restocking fee. No idea. Maybe they will. Especially if enough people whine and b!t@h about it. Have you emailed their customer service? Again, why at the cash register. Seems unfair to tag you there. I understand why generators and welders might have a restocking fee. I see people use them and return them... But there should be some advance notice. There should. Maybe there was... like a tiny little notice on an ad or something. I'm guessing they will institute a policy in which they make sure to tell people at checkout of the fee on an item that qualifies. I wonder if they might start printing it on the packages, too. -- -MIKE- "Playing is not something I do at night, it's my function in life" --Elvin Jones (1927-2004) -- http://mikedrums.com ---remove "DOT" ^^^^ to reply |
#25
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Harbor Frieght now charging a restocking fee.
I'm not coming to the defense of HF, however, most any pump that is rated
at X gph AND Y inches of lift won't put out X gph AT Y inches of lift. The gph, unless otherwise stated, is usually a maximum output at minimum lift. Often the output at 1 foot is used. At higher lifts, or with restrictions in the inout or output ilines, output drops off. And really, 153 gph, about 2.5 gallons per minute, is not that much volume to start with. -- The best argument against democracy is a five-minute conversation with the average voter. (Winston Churchill) Larry Wasserman - Baltimore Maryland - lwasserm(a)sdf. lonestar. org |
#26
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 2:02 PM, tiredofspam wrote:
So, why don't they mention the 140 items on the web site. Or mark them online as restocking fee. Again, why at the cash register. Seems unfair to tag you there. I understand why generators and welders might have a restocking fee. I see people use them and return them... You can simply walk away from the register and leave the store without paying. Just because your intended purchase is wrung up does not mean you have to pay if you are not at ease with the conditions. But there should be some advance notice. You have now had your advance notice. Be glad they take it back at all, there is no low that requires any store to refund anything at all. |
#27
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 4:17 PM, Leon wrote:
On 6/7/2012 2:02 PM, tiredofspam wrote: So, why don't they mention the 140 items on the web site. Or mark them online as restocking fee. Again, why at the cash register. Seems unfair to tag you there. I understand why generators and welders might have a restocking fee. I see people use them and return them... You can simply walk away from the register and leave the store without paying. Just because your intended purchase is wrung up does not mean you have to pay if you are not at ease with the conditions. But there should be some advance notice. You have now had your advance notice. Be glad they take it back at all, there is no low that requires any store to refund anything at all. Unless you agree to a contract that specifically excludes the warranties, the Uniform Commercial Code imposes warranties of merchantability, and possibly other warranties as well, on sales of goods. If the warranty is not met, the seller is liable to the buyer for the purchase price, and possibly other damages as well. |
#28
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Harbor Frieght now charging a restocking fee.
"tiredofspam" wrote:
Holly ****. I went to HF today to get a fountain pump for my sink that I had set up. snip Guess what the pump didn't live up to it's specification. it was rated at 158gph with a 3.6 foot rise. It only trickled at 30 inches... ----------------------------------- You are at the mercy of the General Energy Equation. Without a performance curve, (Head Vs Flow), pumps will publish max head at no flow as well as max flow at zero head. There ain't no free lunch. BTW, "Head" = output pressure. Lew |
#29
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Harbor Frieght now charging a restocking fee.
On 6/7/2012 6:24 PM, Just Wondering wrote:
On 6/7/2012 4:17 PM, Leon wrote: On 6/7/2012 2:02 PM, tiredofspam wrote: So, why don't they mention the 140 items on the web site. Or mark them online as restocking fee. Again, why at the cash register. Seems unfair to tag you there. I understand why generators and welders might have a restocking fee. I see people use them and return them... You can simply walk away from the register and leave the store without paying. Just because your intended purchase is wrung up does not mean you have to pay if you are not at ease with the conditions. But there should be some advance notice. You have now had your advance notice. Be glad they take it back at all, there is no low that requires any store to refund anything at all. Unless you agree to a contract that specifically excludes the warranties, the Uniform Commercial Code imposes warranties of merchantability, and possibly other warranties as well, on sales of goods. If the warranty is not met, the seller is liable to the buyer for the purchase price, and possibly other damages as well. ?? What does a warranty have to do with getting a refund. The seller can choose to replace or repair the item if the item actually has a warranty. |
#30
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Harbor Frieght now charging a restocking fee.
On Thu, 07 Jun 2012 15:02:24 -0400, tiredofspam nospam.nospam.com
wrote: So, why don't they mention the 140 items on the web site. Or mark them online as restocking fee. Again, why at the cash register. Seems unfair to tag you there. I understand why generators and welders might have a restocking fee. I see people use them and return them... But there should be some advance notice. He said they started this month. This month is only 7 day old. Maybe some of the shelf tags did not get to the stores in time for the first. Your point about notification is valid, but give them a few weeks to see what happens. Just as important, contact them and tell them of your concerns. |
#31
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Harbor Frieght now charging a restocking fee.
Leon wrote:
On 6/7/2012 12:50 PM, Dave wrote: On Thu, 07 Jun 2012 09:53:13 -0500, Leonlcb11211@swbelldotnet Keep your expectations in the Harbor Freight mode and you will probably be happy. If you are continually becoming more dissatisfied with the service or merchandise, which is what most of this thread is about, you need to set your sights a bit higher. After all, It's Harbor Freight! No Harbor Freights up here in Canada, but our Princess Auto will substitute nicely for them. And, there are those occasions when a disposable tool does serve a purpose. I don't dispute that HF has it's purpose but OP is complaining. I was simply pointing out that it is Harbor Freight. You don't get a bunch of frills in that store. I can confirm what someone else described, they have more customers per square foot than anywhere else I shop. If I pay $6 for 4 pair of work gloves at HF, I don't feel bad about tossing them out as if I paid $10 a pair at Home Depot. I get a lot of use out of my 6" Pittsburgh F-clamps I bought from them, for $1.99-2.99/each I think. I get a lot more use from them then I expected and would recommend them to anyone who has any clamping needs. |
#32
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Harbor Frieght now charging a restocking fee.
Leon wrote:
On 6/7/2012 11:01 AM, HeyBub wrote: Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. Are you saying the ones from Lowes are a lot better? I actually bought some from HF to use for glueing. I bought them thinking they were disposable, but I've washed my first one twice! : ) I noticed on the bag it says they are for *painting*. Can anyone comment on how well they work for painting? |
#33
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Harbor Frieght now charging a restocking fee.
On Fri, 08 Jun 2012 01:27:29 -0400, Bill wrote:
Leon wrote: On 6/7/2012 11:01 AM, HeyBub wrote: Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. Are you saying the ones from Lowes are a lot better? I actually bought some from HF to use for glueing. I bought them thinking they were disposable, but I've washed my first one twice! : ) I noticed on the bag it says they are for *painting*. Can anyone comment on how well they work for painting? Foam works great for latex paint. HF foam brushes are pretty flimsy foam, not one of their better values. But for a single touchup, they work fantastic. You just don't get good mileage (footage) from them. -- A sound mind in a sound body is a short but full description of a happy state in this world. -- John Locke |
#34
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/8/2012 12:27 AM, Bill wrote:
Leon wrote: On 6/7/2012 11:01 AM, HeyBub wrote: Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. Are you saying the ones from Lowes are a lot better? I actually bought some from HF to use for glueing. I bought them thinking they were disposable, but I've washed my first one twice! : ) I noticed on the bag it says they are for *painting*. Can anyone comment on how well they work for painting? There are different quality foam brushes, be advised. A great glue brush does not necessarily make a great paint brush. Read the label on the product you are about to use. Does it mention a foam brush, does it mention a good quality foam brush? Some do, many don't. I have had great results with a Wooster foam brush using General Finishes Arm-R-Seal varnish, the foam brush was suggested on the varnish label. Many foam brushes will melt in paint thinner so those will certainly degrade when using in an oil based product. |
#35
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
Leon wrote:
On 6/7/2012 11:01 AM, HeyBub wrote: Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. What's "multiple times"? You're gonna make me do more math! The ten foam brushes from HF cost ten cents each. If you tossed each one after you used it, you would discard forty of them before you reached the price of your Wooster. Now the question is: Can you get forty uses out of your, um, "quality" foam brush? (Ignoring the cost of the cleaning solvent and your time.) |
#36
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Harbor Frieght now charging a restocking fee.
On 6/8/2012 3:03 PM, HeyBub wrote:
Leon wrote: On 6/7/2012 11:01 AM, HeyBub wrote: Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. What's "multiple times"? You're gonna make me do more math! The ten foam brushes from HF cost ten cents each. If you tossed each one after you used it, you would discard forty of them before you reached the price of your Wooster. Now the question is: Can you get forty uses out of your, um, "quality" foam brush? (Ignoring the cost of the cleaning solvent and your time.) Apparently you've never tried a Wooster foam brush. They are FAR superior to any other brand of foam brush, and are worth the money even if you only get 1/4 of the forty uses you mention. Most cheap-ass foam brushes are made of much coarser foam that limps and sags right off the handle before you can get any useful work out of them, and they swell up and break down under the effects of any significant amount of solvent like mineral spirits or alcohol. I even use (and re-use, many times) Wooster foam brushes to quickly spread glue out over large surfaces, and they give perfect, uniform results. Try that with your Harbor Freight cheapie. -- Free bad advice available here. To reply, eat the taco. http://www.flickr.com/photos/bbqboyee/ |
#37
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Harbor Frieght now charging a restocking fee.
Steve Turner wrote:
Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. What's "multiple times"? You're gonna make me do more math! The ten foam brushes from HF cost ten cents each. If you tossed each one after you used it, you would discard forty of them before you reached the price of your Wooster. Now the question is: Can you get forty uses out of your, um, "quality" foam brush? (Ignoring the cost of the cleaning solvent and your time.) Apparently you've never tried a Wooster foam brush. They are FAR superior to any other brand of foam brush, and are worth the money even if you only get 1/4 of the forty uses you mention. Most cheap-ass foam brushes are made of much coarser foam that limps and sags right off the handle before you can get any useful work out of them, and they swell up and break down under the effects of any significant amount of solvent like mineral spirits or alcohol. I even use (and re-use, many times) Wooster foam brushes to quickly spread glue out over large surfaces, and they give perfect, uniform results. Try that with your Harbor Freight cheapie. Right. I've never used a Wooster brush. But "results" is a different issue than cost. I concede that your Wooster brush produces results that are the envy of all who encounter them. As for gluing, I don't use a brush. I get the drop or two I need by squeezing the Elmer's bottle. |
#38
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Harbor Frieght now charging a restocking fee.
On 6/8/2012 10:50 PM, Steve Turner wrote:
Apparently you've never tried a Wooster foam brush. They are FAR superior to any other brand of foam brush, and are worth the money even if you only get 1/4 of the forty uses you mention. Yeah buddy! ... and a +1. -- www.eWoodShop.com Last update: 4/15/2010 KarlCaillouet@ (the obvious) http://gplus.to/eWoodShop |
#39
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Harbor Frieght now charging a restocking fee.
Steve Turner wrote:
Apparently you've never tried a Wooster foam brush. They are FAR superior to any other brand of foam brush, and are worth the money even if you only get 1/4 of the forty uses you mention. --------------------------------------- The folks at "The Brush" are like most of the rest of the businesses in Wooster. They go first class of stay at home. Lew |
#40
Posted to rec.woodworking
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Harbor Frieght now charging a restocking fee.
On 6/8/2012 3:03 PM, HeyBub wrote:
Leon wrote: On 6/7/2012 11:01 AM, HeyBub wrote: Leon wrote: You pay less, you get less. It's harbor Freight! :~) No, you pay less and get more! For example, a pack of ten foam brushes is $0.98 vs. ninety-eight cents for ONE brush at Home Depot! That's, uh, (mumble, mumble, carry-the-three), ah, TEN TIMES as much for the same price! Whata deal! Place the foam brush in in thinner to clean it. I can clean my $4 Lowes Wooster foam brush in thinner and use multiple times and with a ferrel nothing run down my arm out of the brush. What's "multiple times"? You're gonna make me do more math! The ten foam brushes from HF cost ten cents each. If you tossed each one after you used it, you would discard forty of them before you reached the price of your Wooster. Now the question is: Can you get forty uses out of your, um, "quality" foam brush? (Ignoring the cost of the cleaning solvent and your time.) And you probably would not be as satisfied with any of them as you would be when doing a "fine" finish with a Wooster. |
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