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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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No ADSL but LL phone OK after surge
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit.
Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? |
#2
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No ADSL but LL phone OK after surge
On 16/05/2020 10:43, Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? May well have effectively done this but disconnect router/modem from BT socket for 30 mins or more and then retry. This apparently forces some sort of reset at the exchange end . |
#3
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No ADSL but LL phone OK after surge
"Bazza" wrote in message ... We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? So what happens lights wise on the router ? Do you get both the adsl and internet lights up ? If you dont get the internet light up, likely the isp has locked your service out. If the adsl light doesnt come up likely something broke behind the BT socket but thats very unlikely given that the LL still works. Usually if anything the LL doesnt work because there is no dc path anymore but adsl still works because it doesnt need a dc path. Its theoretically possible you could have killed the dslam port back in the exchange, but very unlikely. |
#4
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UNBELIEVABLE: It's 20:01 am in Australia and the Senile Ozzietard has been out of Bed and TROLLING for almost EIGHTEEN HOURS already!!!! LOL
On Sat, 16 May 2020 20:01:32 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: FLUSH the trolling senile asshole's latest troll**** unread 20:01??? So how many hours per day do you actually sleep? Between some 1 and 4 hours, you pathetic excuse for a troll? -- Richard addressing senile Rodent Speed: "**** you're thick/pathetic excuse for a troll." MID: |
#5
Posted to uk.d-i-y
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No ADSL but LL phone OK after surge
On 16/05/2020 10:43, Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. -- How fortunate for governments that the people they administer don't think. Adolf Hitler |
#6
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No ADSL but LL phone OK after surge
On Saturday, 16 May 2020 10:58:07 UTC+1, Robert wrote:
On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? May well have effectively done this but disconnect router/modem from BT socket for 30 mins or more and then retry. This apparently forces some sort of reset at the exchange end . Have just unplugged it an will wait and see. |
#7
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No ADSL but LL phone OK after surge
On Saturday, 16 May 2020 11:57:19 UTC+1, The Natural Philosopher wrote:
On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. -- How fortunate for governments that the people they administer don't think. Adolf Hitler Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. |
#8
Posted to uk.d-i-y
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No ADSL but LL phone OK after surge
On Saturday, 16 May 2020 11:01:46 UTC+1, Rod Speed wrote:
"Bazza" wrote in message We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? So what happens lights wise on the router ? Do you get both the adsl and internet lights up ? If you dont get the internet light up, likely the isp has locked your service out. If the adsl light doesnt come up likely something broke behind the BT socket but thats very unlikely given that the LL still works. Usually if anything the LL doesnt work because there is no dc path anymore but adsl still works because it doesnt need a dc path. Its theoretically possible you could have killed the dslam port back in the exchange, but very unlikely. A) The DSL light is showing steady green. b) The 2 WLAn lights are doing a steady regular flashing as per normal. |
#9
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No ADSL but LL phone OK after surge
Call your ISP they should be able to ping your router/modem. If they can that will eliminate that side of things. Is this affecting the direct connection or just WiFi?
Richard |
#10
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No ADSL but LL phone OK after surge
On 16/05/2020 12:55, Bazza wrote:
Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. Can you get onto the Internet with the wired connection to the router? I recent had a problem where my router appeared to connect to my laptop via wi-fi but I couldn't get to the router web page nor the Net via wi-fi. No problems with a wired Ethernet connection between my laptop and the router. The problem was with the laptop and Win10. In Win10 I went to wi-fi connection, selected the Network and Internet settings option and then selected the troubleshoot network option, A reboot later and everything was working again -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#11
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No ADSL but LL phone OK after surge
Bazza laid this down on his screen :
Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. The router pages should be able to tell you whether it is connected, or not, to the broadband and the connection speed. |
#12
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No ADSL but LL phone OK after surge
On 16/05/2020 11:57, The Natural Philosopher wrote:
On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? Ethernet port failure in either the router or the PC is a possibility too. Wifi tends not to be so affected. I had one go bad once that would only work at it lowest 10M link speed after a storm direct hit. The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. I've only really had that happen with a very nearby lightning strike and only then once out of perhaps a dozen such local surge incidents. Used to kill filament bulbs with monotonous regularity. -- Regards, Martin Brown |
#13
Posted to uk.d-i-y
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No ADSL but LL phone OK after surge
The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. But is it connecting to the internet? -- €śThose who can make you believe absurdities, can make you commit atrocities.€ť €• Voltaire, Questions sur les Miracles Ă* M. Claparede, Professeur de ThĂ©ologie Ă* Genève, par un Proposant: Ou Extrait de Diverses Lettres de M. de Voltaire |
#14
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No ADSL but LL phone OK after surge
On Sat, 16 May 2020 04:55:22 -0700, Bazza wrote:
On Saturday, 16 May 2020 11:57:19 UTC+1, The Natural Philosopher wrote: On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. -- How fortunate for governments that the people they administer don't think. Adolf Hitler Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. When you say that all appears to be in order, have you tested from the router? Most management web pages have some simple diagnostics such as Ping tests. Cheers Dave R -- AMD FX-6300 in GA-990X-Gaming SLI-CF running Windows 7 Pro x64 -- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#15
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No ADSL but LL phone OK after surge
On 16/05/2020 18:29, David wrote:
On Sat, 16 May 2020 04:55:22 -0700, Bazza wrote: On Saturday, 16 May 2020 11:57:19 UTC+1, The Natural Philosopher wrote: On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. -- How fortunate for governments that the people they administer don't think. Adolf Hitler Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. When you say that all appears to be in order, have you tested from the router? Most management web pages have some simple diagnostics such as Ping tests. At the very least, is it showing 'SHOWTIME' on DSL stats page But of course he hasn't bothered to tell us what router it actually is Cheers Dave R -- "Nature does not give up the winter because people dislike the cold." ۥ Confucius |
#16
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No ADSL but LL phone OK after surge
Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? Youve not tried router into direct connection behind faceplate. All ISPs will insist on this test. Tim -- Please don't feed the trolls |
#17
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No ADSL but LL phone OK after surge
On 16/05/2020 14:45, alan_m wrote:
On 16/05/2020 12:55, Bazza wrote: Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. Can you get onto the Internet with the wired connection to the router? I recent had a problem where my router appeared to connect to my laptop via wi-fi but I couldn't get to the router web page nor the Net via wi-fi. No problems with a wired Ethernet connection between my laptop and the router. The problem was with the laptop and Win10. In Win10 I went to wi-fi connection, selected the Network and Internet settings option and then selected the troubleshoot network option, A reboot later and everything was working again I had something very similar with a Macbook Pro the other day. It cleared after rebooting both the router and the Macbook a couple of times. (Everything else was connecting fine to the WiFi). |
#18
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No ADSL but LL phone OK after surge
"The Natural Philosopher" wrote in message ... On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. But the spare router should fix that. -- How fortunate for governments that the people they administer don't think. Adolf Hitler |
#19
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No ADSL but LL phone OK after surge
"Bazza" wrote in message ... On Saturday, 16 May 2020 11:01:46 UTC+1, Rod Speed wrote: "Bazza" wrote in message We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? So what happens lights wise on the router ? Do you get both the adsl and internet lights up ? If you dont get the internet light up, likely the isp has locked your service out. If the adsl light doesnt come up likely something broke behind the BT socket but thats very unlikely given that the LL still works. Usually if anything the LL doesnt work because there is no dc path anymore but adsl still works because it doesnt need a dc path. Its theoretically possible you could have killed the dslam port back in the exchange, but very unlikely. A) The DSL light is showing steady green. b) The 2 WLAn lights are doing a steady regular flashing as per normal. That's just devices trying to use the net, not necessarily succeeding. What about the internet light ? It shows that the router has logged on with the isp. You should also be able to see that when you use the router web interface as you have said you can do that fine. |
#20
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No ADSL but LL phone OK after surge
"Martin Brown" wrote in message ... On 16/05/2020 11:57, The Natural Philosopher wrote: On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? Ethernet port failure in either the router or the PC is a possibility too. But eliminated by the router swap and using ore than one PC. Tho it looks like he may not actually be using a wired ethernet given that it is the one thing he didnt try swapping and you would have expected that he would have done that too. Wifi tends not to be so affected. I had one go bad once that would only work at it lowest 10M link speed after a storm direct hit. The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. I've only really had that happen with a very nearby lightning strike and only then once out of perhaps a dozen such local surge incidents. Used to kill filament bulbs with monotonous regularity. |
#21
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Lonely Auto-contradicting Psychotic Senile Ozzie Troll Alert! LOL
On Sun, 17 May 2020 04:46:11 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: FLUSH the trolling senile asshole's latest troll**** unread -- John addressing the senile Australian pest: "You are a complete idiot. But you make me larf. LOL" MID: |
#22
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More Heavy Trolling by Senile Nym-Shifting Rodent Speed!
On Sun, 17 May 2020 05:17:30 +1000, Jake56, better known as cantankerous
trolling senile geezer Rodent Speed, wrote: FLUSH the trolling senile asshole's latest troll**** unread -- "Anonymous" to trolling senile Rot Speed: "You can **** off as you know less than pig **** you sad little ignorant ****." MID: |
#23
Posted to uk.d-i-y
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More Heavy Trolling by Senile Nym-Shifting Rodent Speed!
On Sun, 17 May 2020 04:38:17 +1000, Jake56, better known as cantankerous
trolling senile geezer Rodent Speed, wrote: FLUSH the trolling senile asshole's latest troll**** unread -- Marland answering senile Rodent's statement, "I don't leak": "That˘s because so much **** and ****e emanates from your gob that there is nothing left to exit normally, your arsehole has clammed shut through disuse and the end of prick is only clear because you are such a ******." Message-ID: |
#24
Posted to uk.d-i-y
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No ADSL but LL phone OK after surge
On 16/05/2020 10:43, Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? Get your ISP to run an automated test (you may even be able to do it yourself from their web site). It might be you have a BB fault, and the timing was just co-incidental with your mains trip. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#25
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No ADSL but LL phone OK after surge
After serious thinking Jake56 wrote :
But the spare router should fix that. Only if it has been configured properly, easy to get wrong under pressure. My spare and spare PSU sits alongside my in use router, already configured identically to the first and tested, with the same wifi settings. |
#26
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No ADSL but LL phone OK after surge
On 16/05/2020 13:07, Bazza wrote:
On Saturday, 16 May 2020 11:01:46 UTC+1, Rod Speed wrote: "Bazza" wrote in message We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? So what happens lights wise on the router ? Do you get both the adsl and internet lights up ? If you dont get the internet light up, likely the isp has locked your service out. If the adsl light doesnt come up likely something broke behind the BT socket but thats very unlikely given that the LL still works. Usually if anything the LL doesnt work because there is no dc path anymore but adsl still works because it doesnt need a dc path. Its theoretically possible you could have killed the dslam port back in the exchange, but very unlikely. A) The DSL light is showing steady green. b) The 2 WLAn lights are doing a steady regular flashing as per normal. You need several layers of connection from the router to get functional broadband service. First you need DSL sync, which it sounds like you have. The router will report uplink and downlink speeds, line attenuation, and error rates etc. Next you need a working PPPoA connection to the ISP - so basically logged into your account with the correct username and password. Once that is right you should have an IP address and access to a default gateway. The router should be able to confirm all that. Next you need working routing. So from a command line on your computer you should be able to ping the ISPs default gateway, or something on the wider internet. For example "ping 8.8.8.8" will check you can get a response from Google's DNS servers. Lastly you need working name resolution. So for example if the above ping works, but ping www.google.com does not, then that suggests is actually the name lookups that are not working. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#27
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No ADSL but LL phone OK after surge
On Saturday, 16 May 2020 20:53:27 UTC+1, wrote:
But the spare router should fix that. Only if it has been configured properly, easy to get wrong under pressure. Especially when you can't look up the settings required on the ISP's website without the internet ;-( Owain |
#28
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No ADSL but LL phone OK after surge
wrote in message ... On Saturday, 16 May 2020 20:53:27 UTC+1, wrote: But the spare router should fix that. Only if it has been configured properly, easy to get wrong under pressure. Especially when you can't look up the settings required on the ISP's website without the internet ;-( I have never had to look them up with any router and can look them up using my mobile if I ever need to. |
#29
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No ADSL but LL phone OK after surge
Well can the devices see each other via the router or not?
I'd suspect that for some reason the bt line has an issue with the broadband. Brian -- ----- -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "Bazza" wrote in message ... We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? |
#31
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No ADSL but LL phone OK after surge
Yes and one has to wonder if he had powerline adaptors to feed things rather
than straight wifi, Luckily these horrible devices are kiiled relatively easily, as they are the scourge of the ham radio world. Brian -- ----- -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "The Natural Philosopher" wrote in message ... On 16/05/2020 18:29, David wrote: On Sat, 16 May 2020 04:55:22 -0700, Bazza wrote: On Saturday, 16 May 2020 11:57:19 UTC+1, The Natural Philosopher wrote: On 16/05/2020 10:43, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. Can you actually 'web into' the router management interface and see what it is saying? The first thing is to get a PC talking to the router with as little in between as possible - a straight ethernet cable is best. Then see what the router is saying. I've had spikes blow routers partially and router PSUs, both. -- How fortunate for governments that the people they administer don't think. Adolf Hitler Yes, I can get into the router interface using a standard patch cord and putting 192.168.0.1 into the browser . All appears to be in order. When you say that all appears to be in order, have you tested from the router? Most management web pages have some simple diagnostics such as Ping tests. At the very least, is it showing 'SHOWTIME' on DSL stats page But of course he hasn't bothered to tell us what router it actually is Cheers Dave R -- "Nature does not give up the winter because people dislike the cold." ? Confucius |
#32
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No ADSL but LL phone OK after surge
That has to be working for the replies seen already. However he has gone
quiet, and we really would like to know an out come when its available to add to the knowledge base for others benefit. Brian -- ----- -- This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please Note this Signature is meaningless.! "Tim+" wrote in message ... Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? You've not tried router into direct connection behind faceplate. All ISPs will insist on this test. Tim -- Please don't feed the trolls |
#33
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Lonely Auto-contradicting Psychotic Senile Ozzie Troll Alert! LOL
On Sun, 17 May 2020 08:28:29 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again: FLUSH the trolling senile asshole's latest troll**** unread -- John addressing the senile Australian pest: "You are a complete idiot. But you make me larf. LOL" MID: |
#34
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No ADSL but LL phone OK after surge
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#35
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No ADSL but LL phone OK after surge
Andy Burns wrote:
wrote: Especially when you can't look up the settings required on the ISP's website without the internet I believe some people have "smart" phones that can access the internet, but I doubt they'll catch on ... Well where we are you need your ADSL/VDSL internet for your 'smart' phone to work! :-) -- Chris Green · |
#36
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No ADSL but LL phone OK after surge
On Saturday, 16 May 2020 10:43:39 UTC+1, Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? Spent a lot of time on it and it looks like the spike affected the 24 port switch so that anything going in and coming out of the switch was garbled. I have a new one coming tomorrow so keeping fingers crossed. Thanks for all your help. |
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No ADSL but LL phone OK after surge
On 17/05/2020 11:05, Bazza wrote:
On Saturday, 16 May 2020 10:43:39 UTC+1, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? Spent a lot of time on it and it looks like the spike affected the 24 port switch so that anything going in and coming out of the switch was garbled. I have a new one coming tomorrow so keeping fingers crossed. Thanks for all your help. Ach! that is bad news. But switches are relatively cheap. I take it that Stuff Worked going direct to the router then? -- Gun Control: The law that ensures that only criminals have guns. |
#38
Posted to uk.d-i-y
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No ADSL but LL phone OK after surge
Bazza wrote:
On Saturday, 16 May 2020 10:43:39 UTC+1, Bazza wrote: We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit. Every thing came back up OK when reset ( including the LL phone) except the internet connection. I have tried the following:- 1. Swapped out the ADSL router with a spare. 2. Swapped out the cable from BT wall socket to router with a spare 3. Swapped out the face plate (with integral filter) to the BT socket with a spare. 4. Tested set up with two different PC's and 2 laptops. Any suggestions? Spent a lot of time on it and it looks like the spike affected the 24 port switch so that anything going in and coming out of the switch was garbled. I have a new one coming tomorrow so keeping fingers crossed. Thanks for all your help. So the one component you didnt even mention.... Tim -- Please don't feed the trolls |
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