"Bazza" wrote in message
...
On Saturday, 16 May 2020 11:01:46 UTC+1, Rod Speed wrote:
"Bazza" wrote in message

We had a spike yesterday when a submersible pump tripped the main
circuit
(RCD) in the consumer unit.

Every thing came back up OK when reset ( including the LL phone) except
the internet connection.
I have tried the following:-

1. Swapped out the ADSL router with a spare.
2. Swapped out the cable from BT wall socket to router with a spare
3. Swapped out the face plate (with integral filter) to the BT socket
with
a spare.
4. Tested set up with two different PC's and 2 laptops.

Any suggestions?

So what happens lights wise on the router ? Do you get both the adsl and
internet lights up ?

If you dont get the internet light up, likely the isp has locked your
service out.

If the adsl light doesnt come up likely something broke behind the BT
socket
but thats very unlikely given that the LL still works. Usually if
anything
the LL
doesnt work because there is no dc path anymore but adsl still works
because
it doesnt need a dc path. Its theoretically possible you could have
killed
the
dslam port back in the exchange, but very unlikely.

A) The DSL light is showing steady green.
b) The 2 WLAn lights are doing a steady regular flashing as per normal.

That's just devices trying to use the net, not necessarily succeeding.

What about the internet light ? It shows that the router
has logged on with the isp. You should also be able to
see that when you use the router web interface as you
have said you can do that fine.