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Jake56 Jake56 is offline
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Default No ADSL but LL phone OK after surge



"The Natural Philosopher" wrote in message
...
On 16/05/2020 10:43, Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit
(RCD) in the consumer unit.

Every thing came back up OK when reset ( including the LL phone) except
the internet connection.
I have tried the following:-

1. Swapped out the ADSL router with a spare.


Can you actually 'web into' the router management interface and see what
it is saying?

The first thing is to get a PC talking to the router with as little in
between as possible - a straight ethernet cable is best.

Then see what the router is saying.

I've had spikes blow routers partially and router PSUs, both.


But the spare router should fix that.


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