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The Natural Philosopher[_2_] The Natural Philosopher[_2_] is offline
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Default No ADSL but LL phone OK after surge

On 16/05/2020 10:43, Bazza wrote:
We had a spike yesterday when a submersible pump tripped the main circuit (RCD) in the consumer unit.

Every thing came back up OK when reset ( including the LL phone) except the internet connection.
I have tried the following:-

1. Swapped out the ADSL router with a spare.


Can you actually 'web into' the router management interface and see what
it is saying?

The first thing is to get a PC talking to the router with as little in
between as possible - a straight ethernet cable is best.

Then see what the router is saying.

I've had spikes blow routers partially and router PSUs, both.


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