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Default Self service checkouts in B&Q

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?


I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.

I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.


That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.

Secndly, bullying shop staff is not very attractive behaviour.




--

Roger Hayter
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Default Self service checkouts in B&Q

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

In article ,
Scott wrote:
On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:


On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.


I find Sainsbury's works better than Morrisons - fewer error messages.


Think that annoys me about Tesco is it no longer weighs your own bag first
- as the last software did. So more often than not needs an assistant to
reset it. Unless you run everything through first, then load into your own
bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.
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Default Self service checkouts in B&Q

Roger Hayter wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.

I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.


That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.

Secndly, bullying shop staff is not very attractive behaviour.


You might have had better grounds for complaint in our local Co-op,
which still makes one declare the number, or absence, of disposable bags
used even though for over a year they have neither provided nor stocked
such bags. As a co-owner, however, I endure this on the grounds you
can't get the IT staff nowadays, for some reason.



--

Roger Hayter
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Default Self service checkouts in B&Q

There isn't a B&Q in Calne.

But there is a C, an A, an L, an N and an E.


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Default Self service checkouts in B&Q



"Roger Hayter" wrote in message
...
tim... wrote:

"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Brian Gaff" wrote in message
...
I don't think either the tech or the humans are quite ready for
this
yet. The way to go is the Amazon way in the states where the
cameras
and other sensors can keep track of what you get and charge you
with
no interaction whatsoever.

I'd really like to test that and see if it works accurately.

I suspect not

Yeah, can't see how it can even if the trolley weighs itself
continuously, particularly with loose veg and fruit etc.

presumably there is no loose veg

Cant see that being viable with lettuce and cabbage etc.


why ever not?

Obviously the pack size will be one (and the price will be per unit not
per
kilo)

but some shops rund ere pack and price them that way

The cabbages in particular can range from football sized to ones barely
bigger than a tennis ball, all for the same price. I refuse to buy
unless I
get the football, but others are obviously not so choosey

tim


Some of us are desparately keen to save the planet by not wasting
cabbage.


I never waste food that I buy

tim



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Roger Hayter


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Default Self service checkouts in B&Q



"whisky-dave" wrote in message
...
On Friday, 16 August 2019 14:04:31 UTC+1, tim... wrote:
"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Brian Gaff" wrote in message
...
I don't think either the tech or the humans are quite ready for
this
yet. The way to go is the Amazon way in the states where the
cameras
and other sensors can keep track of what you get and charge you
with
no interaction whatsoever.

I'd really like to test that and see if it works accurately.

I suspect not

Yeah, can't see how it can even if the trolley weighs itself
continuously, particularly with loose veg and fruit etc.

presumably there is no loose veg

Cant see that being viable with lettuce and cabbage etc.


why ever not?

Obviously the pack size will be one (and the price will be per unit not
per
kilo)

but some shops rund ere pack and price them that way

The cabbages in particular can range from football sized to ones barely
bigger than a tennis ball, all for the same price. I refuse to buy
unless I
get the football, but others are obviously not so choosey.


More doesn't always mean better. This is one reason why some go to fruit
and veg stalls


fine if you've got the choice

becaus ethe produce is better than the supermarkets wrapped and waxed
fruit and it's cheaper too.


Round where I am the option is a poncy Farmer's market where they think it's
OK not to display prises (I presume that it is otherwise someone would stop
them)

ask the price and the answer is "if you need to ask, you can't afford it"
:-)

Cheaper they most definitely are not

tim






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Default Self service checkouts in B&Q



"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Brian Gaff" wrote in message
...
I don't think either the tech or the humans are quite ready for this
yet. The way to go is the Amazon way in the states where the cameras
and other sensors can keep track of what you get and charge you with
no interaction whatsoever.

I'd really like to test that and see if it works accurately.

I suspect not

Yeah, can't see how it can even if the trolley weighs itself
continuously, particularly with loose veg and fruit etc.

presumably there is no loose veg

Cant see that being viable with lettuce and cabbage etc.


why ever not?


Those have to be loose.


no they don't

they can be wrapped individually

yes, it's a waste of the wrapping material, but if you want an automated
till what choice is there?

tim



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Default Self service checkouts in B&Q

On Sat, 17 Aug 2019 14:18:09 +0100, (Roger Hayter)
wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Sat, 17 Aug 2019 12:47:53 +0100,
(Roger Hayter)
wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.
I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.

That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.


If Tescos are legally obliged to ask me to deny the possession of one
specific product, then why not more obvious products such as water.


There is no tap at the till. So far as bottled water, or almost any
other movable item in the shop, is concerned all the usual protections
agains theft still apply.


The bags were stacked at the 'scanned' side of the till.
The bags were held in such a way as to invite you to put shopping in.
Even if they had a barcode it would be an inconvenient reversal of
workflow to scan them.
The previous policy of providing them free might lead people,
incorrectly in my opinion, to believe that taking one without paying was
not theft.
You need a system for people to record if they have taken bags - the
honest ones anyway.
Plus the more conclusive reasons I have stated above.


I didn't see the bags. I didn't want one, so I have no recollection of
whether the bags were there or not.

I believe I am perfectly within my rights to demand that If I am
interrogated as to whether I have not bought something, then more
appropriate choises should be made.

The proximity to the point of purchase is nothing to do with it. My
need for water might be considerable as I traipse around the isle and
as even Tesco's might supply water free, isn't it logical that water
should be chosen as a commodity the customer needs a "warning" about.

The likelyhood of a customer inadvertantly " lifting" water is
probably greater than that of taking a carrier as the water drinker
may not have any other goods to carry out and even if they had
consumed 50ml of Volvic, then the use of a carrier would be
challenging to say the least.

If you are applying legal requirements to a shop to get the client to
state what they had not bought, then the puplic would have a field
day. Not a single POS would be free for months.




As
it rains rather a lot in Broughton and one tends to get covered in the
stuff, then sureley it would be more appropriate to ask if a customer
had helped themselves to the Volvic?

As I pointed out to Tescos's idiot, I was less in need of a 50" TV at
the time, so why not bring that up as a specific.



Secndly, bullying shop staff is not very attractive behaviour.


I did not bully the idiot. I do often have differences of opinion with
all manner of people both as a member of the public and
professionally. I bully no one. I am more than happy to let the stupid
morons carry on blindly in whatever fashion they wish.

I also tend to use the linguisic niceties, that are so lacking now.

Disagreeing with an idiot is not bullying.


Forcing a person to indulge in a prolonged, absurd conversation at work
without being rude to a customer is bullying in my opinion





There's a fine line between fishing
and just standing on the shore like an idiot.

~Steven Wright

Have you considered a sig separator?



There's a fine line between fishing
and just standing on the shore like an idiot.

~Steven Wright
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Default Self service checkouts in B&Q

On 17/08/2019 13:49, tim... wrote:

I never waste food that I buy

tim

Boasting that your wife shops for all the food is not really impressive


--
€œPeople believe certain stories because everyone important tells them,
and people tell those stories because everyone important believes them.
Indeed, when a conventional wisdom is at its fullest strength, ones
agreement with that conventional wisdom becomes almost a litmus test of
ones suitability to be taken seriously.€

Paul Krugman


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Default Self service checkouts in B&Q

Archibald Tarquin Blenkinsopp Esq wrote:

On Sat, 17 Aug 2019 12:47:53 +0100, (Roger Hayter)
wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.
I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.


That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.


If Tescos are legally obliged to ask me to deny the possession of one
specific product, then why not more obvious products such as water.


There is no tap at the till. So far as bottled water, or almost any
other movable item in the shop, is concerned all the usual protections
agains theft still apply.


The bags were stacked at the 'scanned' side of the till.
The bags were held in such a way as to invite you to put shopping in.
Even if they had a barcode it would be an inconvenient reversal of
workflow to scan them.
The previous policy of providing them free might lead people,
incorrectly in my opinion, to believe that taking one without paying was
not theft.
You need a system for people to record if they have taken bags - the
honest ones anyway.
Plus the more conclusive reasons I have stated above.



As
it rains rather a lot in Broughton and one tends to get covered in the
stuff, then sureley it would be more appropriate to ask if a customer
had helped themselves to the Volvic?

As I pointed out to Tescos's idiot, I was less in need of a 50" TV at
the time, so why not bring that up as a specific.



Secndly, bullying shop staff is not very attractive behaviour.


I did not bully the idiot. I do often have differences of opinion with
all manner of people both as a member of the public and
professionally. I bully no one. I am more than happy to let the stupid
morons carry on blindly in whatever fashion they wish.

I also tend to use the linguisic niceties, that are so lacking now.

Disagreeing with an idiot is not bullying.


Forcing a person to indulge in a prolonged, absurd conversation at work
without being rude to a customer is bullying in my opinion





There's a fine line between fishing
and just standing on the shore like an idiot.

~Steven Wright

Have you considered a sig separator?

--

Roger Hayter
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Default Self service checkouts in B&Q

tim... wrote:

"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Brian Gaff" wrote in message
...
I don't think either the tech or the humans are quite ready for this
yet. The way to go is the Amazon way in the states where the cameras
and other sensors can keep track of what you get and charge you with
no interaction whatsoever.

I'd really like to test that and see if it works accurately.

I suspect not

Yeah, can't see how it can even if the trolley weighs itself
continuously, particularly with loose veg and fruit etc.

presumably there is no loose veg

Cant see that being viable with lettuce and cabbage etc.

why ever not?


Those have to be loose.


no they don't

they can be wrapped individually

yes, it's a waste of the wrapping material, but if you want an automated
till what choice is there?

tim

A menu for loose foods, plus pictures for the dyslexic or bemused.
Also, you may have noticed, a weighing surface built into the scanning
area.


--

Roger Hayter
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Default Self service checkouts in B&Q

On Sat, 17 Aug 2019 12:58:18 +0100, Scott
wrote:

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

snip

Think that annoys me about Tesco is it no longer weighs your own bag first
- as the last software did. So more often than not needs an assistant to
reset it. Unless you run everything through first, then load into your own
bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


We rarely do our grocery shopping outside of Sainsbury's and if we do
probably wouldn't use the self checkout for more than just a couple of
'std' bits. [1]

In Sainsbury's we just put the BFL on the checkout, beep stuff across
and pay, using coupons and scanning the Nectar card as requested.

I also believe it lets you carry on if you have alcohol, just flashes
the light for the supervisor to validate you are over 24 or whatever.

Even loose veg are pretty quick to look up / weigh / processes.

Cheers, T i m

[1] Because if we don't know their system and it all goes wrong we can
go to a manned till.
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On Sat, 17 Aug 2019 14:38:58 +0100, T i m wrote:

On Sat, 17 Aug 2019 12:58:18 +0100, Scott
wrote:

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

snip

Think that annoys me about Tesco is it no longer weighs your own bag first
- as the last software did. So more often than not needs an assistant to
reset it. Unless you run everything through first, then load into your own
bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


We rarely do our grocery shopping outside of Sainsbury's and if we do
probably wouldn't use the self checkout for more than just a couple of
'std' bits. [1]

In Sainsbury's we just put the BFL on the checkout, beep stuff across
and pay, using coupons and scanning the Nectar card as requested.

I also believe it lets you carry on if you have alcohol, just flashes
the light for the supervisor to validate you are over 24 or whatever.


I think in Scotland a staff member has to authorise the transaction
(or maybe it depends on the licensing board)..
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On Sat, 17 Aug 2019 13:17:48 +0100, Gareth's was W7 now W10 Downstairs
Computer wrote:

There isn't a B&Q in Calne.

But there is a C, an A, an L, an N and an E.


Boom. Boom.


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Default Self service checkouts in B&Q

In article ,
Scott wrote:
Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


It does throw up a window asking if you're using your own bag. But that
often doesn't sort the problem. Perhaps it doesn't like my Sainsbury bag.

--
*The most common name in the world is Mohammed *

Dave Plowman London SW
To e-mail, change noise into sound.
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Default Self service checkouts in B&Q

In article , Scott
wrote:
On Sat, 17 Aug 2019 14:38:58 +0100, T i m wrote:


On Sat, 17 Aug 2019 12:58:18 +0100, Scott
wrote:

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

snip

Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.

That's a similar issue to Morrisons. Even if you say 'I have brought my
own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


We rarely do our grocery shopping outside of Sainsbury's and if we do
probably wouldn't use the self checkout for more than just a couple of
'std' bits. [1]

In Sainsbury's we just put the BFL on the checkout, beep stuff across
and pay, using coupons and scanning the Nectar card as requested.

I also believe it lets you carry on if you have alcohol, just flashes
the light for the supervisor to validate you are over 24 or whatever.


I think in Scotland a staff member has to authorise the transaction (or
maybe it depends on the licensing board)..


No - it's the law; under 18's may not buy or sell alcohol. The staff member
has to check that the purchaser is over that age.

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle
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On Sat, 17 Aug 2019 16:57:42 +0100, (Roger Hayter)
wrote:

Steve Walker wrote:

On 17/08/2019 14:00, Archibald Tarquin Blenkinsopp Esq wrote:

Snipped

I didn't see the bags. I didn't want one, so I have no recollection of
whether the bags were there or not.

I believe I am perfectly within my rights to demand that If I am
interrogated as to whether I have not bought something, then more
appropriate choises should be made.

The proximity to the point of purchase is nothing to do with it. My
need for water might be considerable as I traipse around the isle and
as even Tesco's might supply water free, isn't it logical that water
should be chosen as a commodity the customer needs a "warning" about.

The likelyhood of a customer inadvertantly " lifting" water is
probably greater than that of taking a carrier as the water drinker
may not have any other goods to carry out and even if they had
consumed 50ml of Volvic, then the use of a carrier would be
challenging to say the least.

If you are applying legal requirements to a shop to get the client to
state what they had not bought, then the puplic would have a field
day. Not a single POS would be free for months.


If you take a bottle of water without paying, you have deprived the
company and it is up to the company how much they want to bother
checking up on that and in what way. Most people are reasonably honest
and will scan each item that they have, but as a "new" thing and
especially as some parts of the country had a bag tax while others didn't
and the company is legally obliged to pay the government the bag tax on
each one (but probably not on replacment bag for lifeones), they
presumably think it worth asking a specific question.
SteveW


If it were merely a tax on Tesco they might be willing to absorb the
cost of the occasional theft or misunderstanding. But they are legally
obliged to ensure that the *customer* pays.


They do not sureley have to get the customer to state what they didn't
buy?

This isn't good practice and is a means to exploitation when
advertisers cotton on.




There's a fine line between fishing
and just standing on the shore like an idiot.

~Steven Wright
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Default Self service checkouts in B&Q

On 17/08/2019 14:00, Archibald Tarquin Blenkinsopp Esq wrote:

Snipped

I didn't see the bags. I didn't want one, so I have no recollection of
whether the bags were there or not.

I believe I am perfectly within my rights to demand that If I am
interrogated as to whether I have not bought something, then more
appropriate choises should be made.

The proximity to the point of purchase is nothing to do with it. My
need for water might be considerable as I traipse around the isle and
as even Tesco's might supply water free, isn't it logical that water
should be chosen as a commodity the customer needs a "warning" about.

The likelyhood of a customer inadvertantly " lifting" water is
probably greater than that of taking a carrier as the water drinker
may not have any other goods to carry out and even if they had
consumed 50ml of Volvic, then the use of a carrier would be
challenging to say the least.

If you are applying legal requirements to a shop to get the client to
state what they had not bought, then the puplic would have a field
day. Not a single POS would be free for months.


If you take a bottle of water without paying, you have deprived the
company and it is up to the company how much they want to bother
checking up on that and in what way. Most people are reasonably honest
and will scan each item that they have, but as a "new" thing and
especially as some parts of the country had a bag tax while others didn't
and the company is legally obliged to pay the government the bag tax on
each one (but probably not on replacment bag for lifeones), they
presumably think it worth asking a specific question.
SteveW
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Default Self service checkouts in B&Q

charles wrote:

In article , Scott
wrote:
On Sat, 17 Aug 2019 14:38:58 +0100, T i m wrote:


On Sat, 17 Aug 2019 12:58:18 +0100, Scott
wrote:

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

snip

Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.

That's a similar issue to Morrisons. Even if you say 'I have brought my
own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.

We rarely do our grocery shopping outside of Sainsbury's and if we do
probably wouldn't use the self checkout for more than just a couple of
'std' bits. [1]

In Sainsbury's we just put the BFL on the checkout, beep stuff across
and pay, using coupons and scanning the Nectar card as requested.

I also believe it lets you carry on if you have alcohol, just flashes
the light for the supervisor to validate you are over 24 or whatever.


I think in Scotland a staff member has to authorise the transaction (or
maybe it depends on the licensing board)..


No - it's the law; under 18's may not buy or sell alcohol. The staff member
has to check that the purchaser is over that age.


I guess that a visual check, perhaps from a significant distance, that
they appear to be over 25 may permit them to authorise the purchase
remotely. At least that is what seems to happen for me.

--

Roger Hayter


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Default Self service checkouts in B&Q

On 17/08/2019 15:50, charles wrote:
In article , Scott
wrote:
On Sat, 17 Aug 2019 14:38:58 +0100, T i m wrote:


On Sat, 17 Aug 2019 12:58:18 +0100, Scott
wrote:

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

snip

Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.

That's a similar issue to Morrisons. Even if you say 'I have brought my
own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.

We rarely do our grocery shopping outside of Sainsbury's and if we do
probably wouldn't use the self checkout for more than just a couple of
'std' bits. [1]

In Sainsbury's we just put the BFL on the checkout, beep stuff across
and pay, using coupons and scanning the Nectar card as requested.

I also believe it lets you carry on if you have alcohol, just flashes
the light for the supervisor to validate you are over 24 or whatever.


I think in Scotland a staff member has to authorise the transaction (or
maybe it depends on the licensing board)..


No - it's the law; under 18's may not buy or sell alcohol. The staff member
has to check that the purchaser is over that age.


An under 18 CAN sell alcohol, but only with the direct approval of
someone over 18 for each sale. That is how under 18s can work on the
tills, but they need to call someone over to approve alcohol sales. That
approval may just mean catching the attention of a supervisor or the
person on the next till and getting a nod from them, without them ever
coming right to the till.

SteveW
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Default Self service checkouts in B&Q

Steve Walker wrote:

On 17/08/2019 14:00, Archibald Tarquin Blenkinsopp Esq wrote:

Snipped

I didn't see the bags. I didn't want one, so I have no recollection of
whether the bags were there or not.

I believe I am perfectly within my rights to demand that If I am
interrogated as to whether I have not bought something, then more
appropriate choises should be made.

The proximity to the point of purchase is nothing to do with it. My
need for water might be considerable as I traipse around the isle and
as even Tesco's might supply water free, isn't it logical that water
should be chosen as a commodity the customer needs a "warning" about.

The likelyhood of a customer inadvertantly " lifting" water is
probably greater than that of taking a carrier as the water drinker
may not have any other goods to carry out and even if they had
consumed 50ml of Volvic, then the use of a carrier would be
challenging to say the least.

If you are applying legal requirements to a shop to get the client to
state what they had not bought, then the puplic would have a field
day. Not a single POS would be free for months.


If you take a bottle of water without paying, you have deprived the
company and it is up to the company how much they want to bother
checking up on that and in what way. Most people are reasonably honest
and will scan each item that they have, but as a "new" thing and
especially as some parts of the country had a bag tax while others didn't
and the company is legally obliged to pay the government the bag tax on
each one (but probably not on replacment bag for lifeones), they
presumably think it worth asking a specific question.
SteveW


If it were merely a tax on Tesco they might be willing to absorb the
cost of the occasional theft or misunderstanding. But they are legally
obliged to ensure that the *customer* pays.

--

Roger Hayter
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Default Self service checkouts in B&Q

In article , Steve Walker
wrote:
On 17/08/2019 15:50, charles wrote:
In article , Scott
wrote:
On Sat, 17 Aug 2019 14:38:58 +0100, T i m wrote:


On Sat, 17 Aug 2019 12:58:18 +0100, Scott
wrote:

On Fri, 16 Aug 2019 15:28:53 +0100, "Dave Plowman (News)"
wrote:

snip

Think that annoys me about Tesco is it no longer weighs your own
bag first - as the last software did. So more often than not needs
an assistant to reset it. Unless you run everything through first,
then load into your own bags afterwards. Which slows things down.

That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'.
It seems to work okay in Sainsbury's.

We rarely do our grocery shopping outside of Sainsbury's and if we do
probably wouldn't use the self checkout for more than just a couple
of 'std' bits. [1]

In Sainsbury's we just put the BFL on the checkout, beep stuff across
and pay, using coupons and scanning the Nectar card as requested.

I also believe it lets you carry on if you have alcohol, just flashes
the light for the supervisor to validate you are over 24 or whatever.


I think in Scotland a staff member has to authorise the transaction
(or maybe it depends on the licensing board)..


No - it's the law; under 18's may not buy or sell alcohol. The staff
member has to check that the purchaser is over that age.


An under 18 CAN sell alcohol, but only with the direct approval of
someone over 18 for each sale. That is how under 18s can work on the
tills, but they need to call someone over to approve alcohol sales. That
approval may just mean catching the attention of a supervisor or the
person on the next till and getting a nod from them, without them ever
coming right to the till.


That is certainly done in E&W. In Scotland, to sell alcohol the
individual needs to hold a Certificate for Licenced Premises Staff. You
don't get one if you are under age.

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle
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"Archibald Tarquin Blenkinsopp Esq" wrote in message
...

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.


The "no bags" option allows you to place your own bag on the
platform to be weighed prior to scanning items, which can then
be placed in the bag straightaway; rather than bagged up
afterwards.

The number of bags used refers to the number of new plastic
bags needing to be purchased at 5p/10p a pop, for subsequent
bagging up.


Sadly the diversion got a little tedious after around ten minutes,


Even more sadly perhaps, at a conservative estimate around 99% of your
posts are sufficiently tedious to dissuade all but your most devoted
fans from ever reading them at all. Never mind right to the end.

What may be of interest however, is that in Sainsbury's unlike in
all the other major chains, the "0 bags" option is crossed through.
Which is totally contrary to standard practice whereby this
usually denotes that such an option is unavailable. Whether
this is a scam by Sainsbury in order to persuade the unwary to
buy at least one carrier bag is something I'm not minded
to find out.

michael adams

....





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Archibald Tarquin Blenkinsopp Esq wrote:

On Sat, 17 Aug 2019 16:57:42 +0100, (Roger Hayter)
wrote:

Steve Walker wrote:

On 17/08/2019 14:00, Archibald Tarquin Blenkinsopp Esq wrote:

Snipped

I didn't see the bags. I didn't want one, so I have no recollection of
whether the bags were there or not.

I believe I am perfectly within my rights to demand that If I am
interrogated as to whether I have not bought something, then more
appropriate choises should be made.

The proximity to the point of purchase is nothing to do with it. My
need for water might be considerable as I traipse around the isle and
as even Tesco's might supply water free, isn't it logical that water
should be chosen as a commodity the customer needs a "warning" about.

The likelyhood of a customer inadvertantly " lifting" water is
probably greater than that of taking a carrier as the water drinker
may not have any other goods to carry out and even if they had
consumed 50ml of Volvic, then the use of a carrier would be
challenging to say the least.

If you are applying legal requirements to a shop to get the client to
state what they had not bought, then the puplic would have a field
day. Not a single POS would be free for months.

If you take a bottle of water without paying, you have deprived the
company and it is up to the company how much they want to bother
checking up on that and in what way. Most people are reasonably honest
and will scan each item that they have, but as a "new" thing and
especially as some parts of the country had a bag tax while others didn't
and the company is legally obliged to pay the government the bag tax on
each one (but probably not on replacment bag fthor lifeones), they
presumably think it worth asking a specific question.
SteveW


If it were merely a tax on Tesco they might be willing to absorb the
cost of the occasional theft or misunderstanding. But they are legally
obliged to ensure that the *customer* pays.


They do not sureley have to get the customer to state what they didn't
buy?

This isn't good practice and is a means to exploitation when
advertisers cotton on.


However you phrase the question, if you want confirmation of the number
purchased then you have to allow for the common case of none bought.
It seems to me inescapable.

--

Roger Hayter


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On Sat, 17 Aug 2019 18:10:08 +0100, (Roger Hayter)
wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Sat, 17 Aug 2019 16:57:42 +0100,
(Roger Hayter)
wrote:

Steve Walker wrote:

On 17/08/2019 14:00, Archibald Tarquin Blenkinsopp Esq wrote:

Snipped

I didn't see the bags. I didn't want one, so I have no recollection of
whether the bags were there or not.

I believe I am perfectly within my rights to demand that If I am
interrogated as to whether I have not bought something, then more
appropriate choises should be made.

The proximity to the point of purchase is nothing to do with it. My
need for water might be considerable as I traipse around the isle and
as even Tesco's might supply water free, isn't it logical that water
should be chosen as a commodity the customer needs a "warning" about.

The likelyhood of a customer inadvertantly " lifting" water is
probably greater than that of taking a carrier as the water drinker
may not have any other goods to carry out and even if they had
consumed 50ml of Volvic, then the use of a carrier would be
challenging to say the least.

If you are applying legal requirements to a shop to get the client to
state what they had not bought, then the puplic would have a field
day. Not a single POS would be free for months.

If you take a bottle of water without paying, you have deprived the
company and it is up to the company how much they want to bother
checking up on that and in what way. Most people are reasonably honest
and will scan each item that they have, but as a "new" thing and
especially as some parts of the country had a bag tax while others didn't
and the company is legally obliged to pay the government the bag tax on
each one (but probably not on replacment bag fthor lifeones), they
presumably think it worth asking a specific question.
SteveW

If it were merely a tax on Tesco they might be willing to absorb the
cost of the occasional theft or misunderstanding. But they are legally
obliged to ensure that the *customer* pays.


They do not sureley have to get the customer to state what they didn't
buy?

This isn't good practice and is a means to exploitation when
advertisers cotton on.


However you phrase the question, if you want confirmation of the number
purchased then you have to allow for the common case of none bought.
It seems to me inescapable.


Trying to get someone to admit to a negative is fraught with danger.
No sane person would admit to a negative after it provided the excuse
for the US and Britains war crimes in Iraq.

My main objection was of being the target of subliminal advertising.





There's a fine line between fishing
and just standing on the shore like an idiot.

~Steven Wright
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On Sat, 17 Aug 2019 19:07:37 +0100, Max Demian
wrote:

On 17/08/2019 12:29, Archibald Tarquin Blenkinsopp Esq wrote:
On Sat, 17 Aug 2019 13:01:40 +0100, (Roger Hayter)
wrote:

Roger Hayter wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.
I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.

That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.

Secndly, bullying shop staff is not very attractive behaviour.

You might have had better grounds for complaint in our local Co-op,
which still makes one declare the number, or absence, of disposable bags
used even though for over a year they have neither provided nor stocked
such bags. As a co-owner, however, I endure this on the grounds you
can't get the IT staff nowadays, for some reason.


That is the problem :-)

The people that write the software foruse by real people don't get out
at all!

I had a new Mazda some years back, first day out.

Remote unmanned secure site and I left the car for five mins to give
an instrument a tweak.

There were a few flies about, so I closed the car door with the keys
still in the ignition.

Returned to the Mazda to find it locked!

What dumb idiot would find it useful to add that ridiculous feature?

I had to wait hours on site for someone to come with a key!


I wouldn't do that with old fashioned all mechanical locks: there's
always the chance that slamming the doors lock them, the same as with
house door locks. Always take your keys with you.


Never had the problem before the Mazda.

The feature wasn't a mechanical or electrical fault, it was programmed
in by a totally clueless idiot who had given no thought whatsoever as
to the implcations.



There's a fine line between fishing
and just standing on the shore like an idiot.

~Steven Wright
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On 17/08/2019 16:35, Steve Walker wrote:
On 17/08/2019 15:50, charles wrote:


No - it's the law; under 18's may not buy or sell alcohol. The staff
member
has to check that the purchaser is over that age.


An under 18 CAN sell alcohol, but only with the direct approval of
someone over 18 for each sale. That is how under 18s can work on the
tills, but they need to call someone over to approve alcohol sales. That
approval may just mean catching the attention of a supervisor or the
person on the next till and getting a nod from them, without them ever
coming right to the till.


Do they think teen checkout ops will sell booze to their mates?

--
Max Demian
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"Roger Hayter" wrote in message
...
tim... wrote:

"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Rod Speed" wrote in message
...


"tim..." wrote in message
...


"Brian Gaff" wrote in message
...
I don't think either the tech or the humans are quite ready for
this
yet. The way to go is the Amazon way in the states where the
cameras
and other sensors can keep track of what you get and charge you
with
no interaction whatsoever.

I'd really like to test that and see if it works accurately.

I suspect not

Yeah, can't see how it can even if the trolley weighs itself
continuously, particularly with loose veg and fruit etc.

presumably there is no loose veg

Cant see that being viable with lettuce and cabbage etc.

why ever not?

Those have to be loose.


no they don't

they can be wrapped individually

yes, it's a waste of the wrapping material, but if you want an automated
till what choice is there?

tim

A menu for loose foods, plus pictures for the dyslexic or bemused.
Also, you may have noticed, a weighing surface built into the scanning
area.


We're talking about the Amazon (food) store where the checkout is calculated
by the computer watching you walk around the store and putting stuff in your
trolley, sorry, cart

tim



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"The Natural Philosopher" wrote in message
...
On 17/08/2019 13:49, tim... wrote:

I never waste food that I buy

tim

Boasting that your wife shops for all the food is not really impressive


Ha Ha

(FTAOD, I'm not)

tim





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On 17/08/2019 15:41, Dave Plowman (News) wrote:
In article ,
Scott wrote:
Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


It does throw up a window asking if you're using your own bag. But that
often doesn't sort the problem. Perhaps it doesn't like my Sainsbury bag.


ASDA ask whether I'm using bags for life without asking me whether I
brought them with me and so shouldn't be charged.

None of the supermarket self checkouts understand about contactless
cards; even if you say that's what you have the lady in the machine asks
you to insert your card. I always reply, "Shan't!"

--
Max Demian
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On 17/08/2019 12:29, Archibald Tarquin Blenkinsopp Esq wrote:
On Sat, 17 Aug 2019 13:01:40 +0100, (Roger Hayter)
wrote:

Roger Hayter wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.
I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.

That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.

Secndly, bullying shop staff is not very attractive behaviour.


You might have had better grounds for complaint in our local Co-op,
which still makes one declare the number, or absence, of disposable bags
used even though for over a year they have neither provided nor stocked
such bags. As a co-owner, however, I endure this on the grounds you
can't get the IT staff nowadays, for some reason.


That is the problem :-)

The people that write the software foruse by real people don't get out
at all!

I had a new Mazda some years back, first day out.

Remote unmanned secure site and I left the car for five mins to give
an instrument a tweak.

There were a few flies about, so I closed the car door with the keys
still in the ignition.

Returned to the Mazda to find it locked!

What dumb idiot would find it useful to add that ridiculous feature?

I had to wait hours on site for someone to come with a key!


I wouldn't do that with old fashioned all mechanical locks: there's
always the chance that slamming the doors lock them, the same as with
house door locks. Always take your keys with you.

--
Max Demian
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Default Self service checkouts in B&Q

On 15/08/2019 13:18, Jim GM4DHJ ... wrote:
On 14/08/2019 19:38, Brian Reay wrote:
On 14/08/2019 19:28, R D S wrote:
B'bye!

Our local B&Q have binned them off, took a long time for them to
admit it, but they have, they aren't helping anybody!


Â*Â*The ones in our local B&Q work quite well.

we just knew you wouldn't have any problems...binned my B&Q card since
they stopped the 10% off thingy.....


10% off B&Q is still far more than you would pay at a proper
builders merchant.
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Default Self service checkouts in B&Q

In article , Max Demian
wrote:
On 17/08/2019 16:35, Steve Walker wrote:
On 17/08/2019 15:50, charles wrote:


No - it's the law; under 18's may not buy or sell alcohol. The staff
member has to check that the purchaser is over that age.


An under 18 CAN sell alcohol, but only with the direct approval of
someone over 18 for each sale. That is how under 18s can work on the
tills, but they need to call someone over to approve alcohol sales.
That approval may just mean catching the attention of a supervisor or
the person on the next till and getting a nod from them, without them
ever coming right to the till.


Do they think teen checkout ops will sell booze to their mates?


I've seen it happen.

--
from KT24 in Surrey, England
"I'd rather die of exhaustion than die of boredom" Thomas Carlyle
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Default Self service checkouts in B&Q


"Max Demian" wrote in message
o.uk...
On 17/08/2019 15:41, Dave Plowman (News) wrote:
In article ,
Scott wrote:
Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


It does throw up a window asking if you're using your own bag. But that
often doesn't sort the problem. Perhaps it doesn't like my Sainsbury bag.


ASDA ask whether I'm using bags for life without asking me whether I brought them with
me and so shouldn't be charged.

None of the supermarket self checkouts understand about contactless cards; even if you
say that's what you have the lady in the machine asks you to insert your card. I always
reply, "Shan't!"


Strange. On the card-only machines in my nearest ASDA in west London when
checking out, it offers two options - contactless ( specifying this is for less than
£10 or whatever it is) and conventional card payments.

As an example of Lidl stupidity.

In my local Lidl there are six self-checkouts. Three on the left, and three on the right

There are prominent notices over each of the three machines on the right - CARDS ONLY.

There are prominent notices over each the machines on the left - CASH.

This is despite the fact that these machines accept both cash and cards
as is explained in the small print at the bottom of the notices.

So that basically the macjines on the left don't require any notices at all.
Nevertheless some bozo half-wit at Head Office thought it would look nicer
if they did despite this being at first glance, totally misleading.


michael adams

....




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Default Self service checkouts in B&Q



"Archibald Tarquin Blenkinsopp Esq" wrote in message
...
On Sat, 17 Aug 2019 12:47:53 +0100, (Roger Hayter)
wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.
I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.


That only refers to bags which you might have brought yourself, perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have taken
any of the bags presented and available for your use. It would be so if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.


If Tescos are legally obliged to ask me to deny the possession of one
specific product, then why not more obvious products such as water. As
it rains rather a lot in Broughton and one tends to get covered in the
stuff, then sureley it would be more appropriate to ask if a customer
had helped themselves to the Volvic?

As I pointed out to Tescos's idiot, I was less in need of a 50" TV at
the time, so why not bring that up as a specific.



Secndly, bullying shop staff is not very attractive behaviour.


I did not bully the idiot. I do often have differences of opinion with
all manner of people both as a member of the public and
professionally. I bully no one. I am more than happy to let the stupid
morons carry on blindly in whatever fashion they wish.

I also tend to use the linguisic niceties, that are so lacking now.

Disagreeing with an idiot is not bullying.


Thanks for that completely superfluous proof of why you
keep getting the bums rush, right out on your lard arse.

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"Max Demian" wrote in message
o.uk...
On 17/08/2019 15:41, Dave Plowman (News) wrote:
In article ,
Scott wrote:
Think that annoys me about Tesco is it no longer weighs your own bag
first - as the last software did. So more often than not needs an
assistant to reset it. Unless you run everything through first, then
load into your own bags afterwards. Which slows things down.


That's a similar issue to Morrisons. Even if you say 'I have brought
my own bag' often you still get 'Unexpected item in bagging area'. It
seems to work okay in Sainsbury's.


It does throw up a window asking if you're using your own bag. But that
often doesn't sort the problem. Perhaps it doesn't like my Sainsbury bag.


ASDA ask whether I'm using bags for life without asking me whether I
brought them with me and so shouldn't be charged.

None of the supermarket self checkouts understand about contactless cards;
even if you say that's what you have the lady in the machine asks you to
insert your card. I always reply, "Shan't!"


And thats when she zaps you with her laser.

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Default Self service checkouts in B&Q



"Max Demian" wrote in message
o.uk...
On 17/08/2019 12:29, Archibald Tarquin Blenkinsopp Esq wrote:
On Sat, 17 Aug 2019 13:01:40 +0100, (Roger Hayter)
wrote:

Roger Hayter wrote:

Archibald Tarquin Blenkinsopp Esq wrote:

On Wed, 14 Aug 2019 20:02:11 +0100, Chris Hogg wrote:

On Wed, 14 Aug 2019 19:28:13 +0100, R D S wrote:

B'bye!

Our local B&Q have binned them off, took a long time for them to
admit
it, but they have, they aren't helping anybody!

Sainsbury's, are you watching?

I shop at both Tesco's and Sainsbury's. I almost always use the self
service checkout in Tesco's, but had so much hassle with the ones in
Sainsbury's that I no longer use them.
I had a considerable degree of trouble with a Tesco's staff member at
Broughton regarding their automated checkouts.

One arrived to find that Airbus had failed to be advised of my coming,
so I did the usual and called locally for coffee and papers while the
issue was sorted.

Went to check out my stuff at Tescos.

I was prompted for the number of bags used.

I had already hit the "no bags" button at the start.

That only refers to bags which you might have brought yourself,
perhaps?
I can't remember the dark days when disposable carrier bags were still
available in Tesco's.




I called the lady over and pointed out I didn't need a bag anyway, so
why make my desired purchase conditional on applying a negative to the
purchase of a product I had no intention of buying anyway.

She stated it was only for carriers, when I went on to point out that
Tesco's had goods that I wanted even less than carrier bags and I
should have the preference of declining those also, she failed to see
the logic totally.

Sadly the diversion got a little tedious after around ten minutes, the
poor lady wasn't into philosophy, so I felt a little "short changed"
on the transaction due to Tesco's choice of bargain basement staff.


And of course you were entirely in the wrong. It is very sound
commercial and legal practice to formally ask you whether you have
taken
any of the bags presented and available for your use. It would be so
if
Tesco were merely ensuring that you had no excuse for failing to pay
them a sum owed by claiming ignorance of the arrangement. It is doubly
justified by the fact that Tesco have a legal obligation *not* to give
you free carrier bags. There method of fulfilling that obligation by
asking for a formal declaration is perhaps a little weak, but to do or
say nothing would be to drive a coach and horses through our whales'
only possible salvation. Had I been around you might have had this
explained to you.

Secndly, bullying shop staff is not very attractive behaviour.

You might have had better grounds for complaint in our local Co-op,
which still makes one declare the number, or absence, of disposable bags
used even though for over a year they have neither provided nor stocked
such bags. As a co-owner, however, I endure this on the grounds you
can't get the IT staff nowadays, for some reason.


That is the problem :-)

The people that write the software foruse by real people don't get out
at all!

I had a new Mazda some years back, first day out.

Remote unmanned secure site and I left the car for five mins to give
an instrument a tweak.

There were a few flies about, so I closed the car door with the keys
still in the ignition.

Returned to the Mazda to find it locked!

What dumb idiot would find it useful to add that ridiculous feature?

I had to wait hours on site for someone to come with a key!


I wouldn't do that with old fashioned all mechanical locks: there's always
the chance that slamming the doors lock them,


Never ever had that happen with a mechanical only car door lock.

the same as with house door locks. Always take your keys with you.


No thanks.

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Default Lonely Psychopathic Senile Ozzie Troll Alert!

On Sun, 18 Aug 2019 05:46:33 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again:


And that¢s when she zaps you with her laser.


Oh, shut it, you senile idiot!

--
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"You are now exposed as a liar, as well as an ignorant troll."
"MID: .com"
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Default Lonely Psychopathic Senile Ozzie Troll Alert!

On Sun, 18 Aug 2019 05:06:32 +1000, cantankerous trolling geezer Rodent
Speed, the auto-contradicting senile sociopath, blabbered, again:



Thanks for that completely superfluous proof of why you
keep getting the bums rush, right out on your lard arse.


No, we thank YOU for yet another completely superfluous proof that you ARE
nothing but a trolling piece of senile ****, Ozzie cretin!

--
Website (from 2007) dedicated to the 85-year-old trolling senile
cretin from Oz:
https://www.pcreview.co.uk/threads/r...d-faq.2973853/
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