Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

On 26 Sep 2006 15:45:00 -0700, "Anthona" wrote:

Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I

You agreed and they showed up. How do you know they cursed you? I
never knew HD had an "expeditor", that sounds important.
--
Oren

"Well, it doesn't happen all the time, but when it happens, it happens constantly."

Anthona wrote:
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. ...

[snip story of measurement and disillusionment]...

What, specifically, was in an ad that was false? I see nothing in your
story that implies any breach of promise could have been made. You
asked for a measurement, they sent somebody out to measure. The rest
was, undoubtedly, not necessarily the best in terms of customer
relations, but where is it written (or even implied) that you are
"owed" the measurements? All HD has agreed is to supply an installed
door into the opening which, I'm sure, they would/will do assuming you
don't stop them. The $30 front-end fee and the reluctance to provide
data to a customer is to prevent the otherwise inevitable "drive-offs"
that would otherwise be the result--they measure, the customer takes
the measurements and goes somewhere else. Sad to say, I can't blame HD
given the state of most customers these days.

As for going to HD in the first place for anything but a standard
off-the-shelf run-of-the-mill item, enough said...you don't go to
McDonald's for prime rib.

Anthona wrote:
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

HD don't give a rats ass about it. The product gets bought from them
and they send out these half assed **** ups to do the job. HD tacks on
20% for themselves.

Home Depot dose that for a lot of things I brought a set of room
measurements to the inch extremely detailed , door layouts beyond any
blueprint. They said they have to come out and measure it for $50 dollars.
They told me all carpet places charge that, Well home Depot and Lowes are
the only two I've run into. My answer to them was if your to stupid to give
me a price from my drawings. then your not capable of installing my carpet.
Also the one time I ordered a door from HD it was all screwed up the jambs
were all broken. I just made new jambs myself. I also at the same time
ordered windows standard size, That was just a total nightmare, the manager
would hide when he saw me. HD is the kind of store that if it's on the shelf
and you know what you want you might be OK. I'll never order anything from
them again. Also their wood is really high priced and crap. Here's my
advice, why should you pay for someone trying to sell you something. A
lesson learned



"Anthona" wrote in message
oups.com...
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

Oren wrote in message ...
On 26 Sep 2006 15:45:00 -0700, "Anthona" wrote:

Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I

I have yet to find anybody, in any store, anywhere, that is as capable
as made out to be in TV commercials. Just once I'd like to though.

Cheri

On Tue, 26 Sep 2006 16:15:09 -0700, "Cheri" gserviceatinreachdotcom
wrote:



Oren wrote in message ...
On 26 Sep 2006 15:45:00 -0700, "Anthona" wrote:

I did not post the following.
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I



I have yet to find anybody, in any store, anywhere, that is as capable
as made out to be in TV commercials. Just once I'd like to though.

Cheri


Something hosed-up in this reply...go to the hose department.
--
Oren

"Well, it doesn't happen all the time, but when it happens, it happens constantly."

"Sacramento Dave" wrote in message
t...
Home Depot dose that for a lot of things I brought a set of room
measurements to the inch extremely detailed , door layouts beyond any
blueprint. They said they have to come out and measure it for $50 dollars.
They told me all carpet places charge that, Well home Depot and Lowes are
the only two I've run into. My answer to them was if your to stupid to
give me a price from my drawings. then your not capable of installing my
carpet. Also the one time I ordered a door from HD it was all screwed up
the jambs were all broken. I just made new jambs myself. I also at the
same time ordered windows standard size, That was just a total nightmare,
the manager would hide when he saw me. HD is the kind of store that if
it's on the shelf and you know what you want you might be OK. I'll never
order anything from them again. Also their wood is really high priced and
crap. Here's my advice, why should you pay for someone trying to sell you
something. A lesson learned

Why anyone goes there for installed items is beyond me. Is it so difficult
to open the yellow pages (a phone book with yellow paper in it) and find a
locally owned contractor?

"Anthona" wrote in message
oups.com...
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.


did the expeditor call you back in 3 days with the measurements?

On Wed, 27 Sep 2006 00:11:31 GMT, "nowforsale"
wrote:

did the expeditor call you back in 3 days with the measurements?

I like that word, "expeditor".
--
Oren

"Well, it doesn't happen all the time, but when it happens, it happens constantly."

Oren wrote:
On Wed, 27 Sep 2006 00:11:31 GMT, "nowforsale"
wrote:

did the expeditor call you back in 3 days with the measurements?

I like that word, "expeditor".

"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor".

"Anthona" wrote in message
oups.com...
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement.

It sort of is HD's fault and sort of isn't. When they say they are sending
one of "their" people to do something, they are simply sending some
contractor who they really don't know that they were able to get in touch
with. There's really little more relationship than that. Then they go by
feedback. If someone gets a lot of complaints, then they cease to be a
"Home Depot" contractor.

"Cheri" gserviceatinreachdotcom wrote in message
. ..


Oren wrote in message ...
On 26 Sep 2006 15:45:00 -0700, "Anthona" wrote:

Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I

I have yet to find anybody, in any store, anywhere, that is as capable
as made out to be in TV commercials. Just once I'd like to though.

We as a society never will. The reason is we SAY we want quality, but what
we REALLY want is low prices. You can't have both. As a businessman, I'll
never forget a quote by an electronics (stereos) executive regarding the
sound quality of his products. "I'd be very happy for consumers to desire
products from Company A, but buy products from our company."

In other words, when a company has to choose between having a couple
customers who are happy, and having a lot of customers who keep bitching but
also keep giving them plenty of repeat business, it's a complete no brainer.
The service from companies like Home Depot and Best Buy will always be crap.
And that's the way we keep it.

jeffc wrote:
"Anthona" wrote in message
oups.com...
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement.

It sort of is HD's fault and sort of isn't. When they say they are sending
one of "their" people to do something, they are simply sending some
contractor who they really don't know that they were able to get in touch
with. There's really little more relationship than that. Then they go by
feedback. If someone gets a lot of complaints, then they cease to be a
"Home Depot" contractor.

My brother had 15 years of experience in building and remodeling before
he started working on his own. He went to home cheapo to find out
about being a 'contractor' for them. They pay *way* below market rate
so the installers they employ are probably below market ability.

Why anyone goes there for installed items is beyond me. Is it so difficult
to open the yellow pages (a phone book with yellow paper in it) and find a
locally owned contractor?
When I was Contracting I never charged to look at a job and give them a
quote. The big box stores prices really aren't that good to justify charging
to measure. There a ton of Mom And Pop carpet and flooring stores, the one
thing they do have is real service.

"Sacramento Dave" wrote in message
t...


Why anyone goes there for installed items is beyond me. Is it so
difficult to open the yellow pages (a phone book with yellow paper in it)
and find a locally owned contractor?
When I was Contracting I never charged to look at a job and give them a
quote. The big box stores prices really aren't that good to justify
charging to measure. There a ton of Mom And Pop carpet and flooring
stores, the one thing they do have is real service.

Appliance stores, too. There's a huge buying consortium whose name I forget,
but it allows locally owned appliance stores to easily compete with HD,
Lowe's etc. And, you get actual service.

"Anthona" wrote in message
oups.com...

Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode.

I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

Why are you complaining about their skills? They know how to use a tape
measure. Evidently, you don't or you would have measured the door yourself.
Yes, even people that speak a foreign language can learn to use a tape
measure.

Those damned furriners probably use millimeters anyway.

"RayV" wrote in news:1159319290.170825.209150
@k70g2000cwa.googlegroups.com:


Oren wrote:
On Wed, 27 Sep 2006 00:11:31 GMT, "nowforsale"
wrote:

did the expeditor call you back in 3 days with the measurements?

I like that word, "expeditor".

"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor".



We are Expeditor. You will be expedited. Resistance is futile.

I hate Home Depot. They have a better selection and more professional
people at Lowe's or my lcoal mom and pop Do-It Hardware store. And they
don't run out of important items at Lowe's. They know how to reorder.

----== Posted via Newsfeeds.Com - Unlimited-Unrestricted-Secure Usenet News==----
http://www.newsfeeds.com The #1 Newsgroup Service in the World! 120,000+ Newsgroups
----= East and West-Coast Server Farms - Total Privacy via Encryption =----

"dpb" wrote in message
ups.com...
(snip)
The $30 front-end fee and the reluctance to provide
data to a customer is to prevent the otherwise inevitable "drive-offs"
that would otherwise be the result--they measure, the customer takes
the measurements and goes somewhere else. Sad to say, I can't blame HD
given the state of most customers these days.

All true but then the customer should be given what he paid for ..the
measurements. I doubt any other dealer would order a door based on those
measurements but would want to send out their own contractor. Used to do
kitchen remodeling sales for a large retailer that advertised "free
estimates". I could walk in and within $500 or so tell the customer what it
was going to cost to remodel. What the customer wanted was a complete set
of plans they could take to HD to order cabinets for self install. I told a
customer once that it was going to be around $7000. She went into a tirade
about how that was what they had paid for the house 40 years before and no
way would they put that into a kichen remodel. I started to pick up my
books and she stopped me and said "well, go ahead and draw up the plans
anyway". Yeah right.

Tom G.

Anthona writes:

someone should sue HD, for false advertisement.

"False advertisement" is an illegal trade practice, such as "bait and
switch", not what you experienced. You don't sue people for it.

False advertisement is practiced by every car dealer in town. They
advertise cars at a certain price that are not really for sale at that
price. If you ask, they point to the "stock number" in the advertisement
and say it is no longer available.

if you payed with a credit card, just call the credit card company and
deny the charges. that will get a home depot rep to take action. I've
never had trouble with them myself though.

Empressess #124457


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Anthona wrote:
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

The $30 measuring fee is deducted from the bill if you have the work
performed.

nowforsale wrote:
"Anthona" wrote in message
oups.com...
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.


did the expeditor call you back in 3 days with the measurements?

2 more days to go!

Stubby wrote:
The $30 measuring fee is deducted from the bill if you have the work
performed.

If you read my original post below:

.. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation.

Anthona wrote:
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people?


Pretty simple, you get what you pay for. There is nothing magical about
big box stores. They pay low wages but spend lots on spin telling you
how qualified everyone is. HD charged you $30 so they probably paid $15
to the estimator. How professional and wonderful do you expect them to
be for that price?


I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

Cheri wrote:
Oren wrote in message ...
On 26 Sep 2006 15:45:00 -0700, "Anthona" wrote:

Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I

I have yet to find anybody, in any store, anywhere, that is as capable
as made out to be in TV commercials. Just once I'd like to though.

Cheri



You will be waiting a long time and I don't understand why anyone would
even expect that to happen.

Anthona wrote:
Those ads that are on TV are a real joke...not that I expected
otherwise..but someone should sue HD, for false advertisement. I
recently went to my local HD to look for a storm door replacement. I
was told by the salesman that they would have to send a measurer to my
home and there would be a $30 charge, which would be deducted to the
price of the new door, if they do the installation. I hesitated, but
its either I agree and get it done or not. So I reluctantly agreed.
Well, I was really taken aback when a couple arrived to do the
measuring. They were a ma and pa pair. Judging by their accent, I think
they were from Russia or one of those slavic country's...nothing wrong
with that, per se. The problem? First, it was their accent...they spoke
broken english...they were in an arrogant mode. After taking the
measurments, I asked to see it or at least make a copy of it, and she
said HD don't allow to show it. I demanded that I paid for it and i
want to see it. She was just about to hand it over to me to look at it,
and as I was to accept it, she withdrew quickly and cursed me in her
native tongue and took off in her car. I yelled that I was going to
tell HD..but that didn't phased them. I called HD and spoke to the
expeditor and she said she would make a note of it and would call me in
3 days to let me know what the measurements are. Where the heck does HD
get these people? I was looking for a professional man or woman, who
could explain to me what and why they were making such measurements in
an area, where I was told by one of their salesman on the phone, to
just measure the door only I knew that was wrong, I have had
previously installed jambs to accommodate the door i have now. I know
its not the standard size..but I thought at least they were installed
already and make a custom door to fit in. I wonder how cheaply HD is
paying these people that are sent to measure only. ..maybe that was the
reason of their arrogance.

I imagine all these outfits just have the local stores contract with
local yokels, without having to pass a competency test or such. And
they're probably going to get the folks who really need the business,
rather than those who have a local reputation.

I had a similar experience with Sears years ago. Bought a cheapo
storm/screen door on sale. Won't fit in a Civic. Do they deliver? Not
without installation. OK, send over an installer. The guy's coming in
in the AM when I'm leaving. We nod and grunt. In the aft I come back
and he's put the hole in the door for the latch way inboard (I mean,
the hardware comes with a paper template, how can you be off by more
than an inch?) so now he had to make the latch piece on the door frame
meet, so he built it up with some scrap wood he obtained by breaking
off a piece of the door molding and busting it down and stacking up the
pieces. Not cutting, breaking, leaving a big jagged edge. And it's not
flat molding either, so you've got this stack of chunks of wood where
no layer is flat.

I complain to the store, they call back with 'well he told you when he
saw it it couldn't be a perfect job". 1) he didn't see it until i had
driven off 2) WTF? OK, the store calls back and says he's going to
"come out and look at it again." He doesn't come, but a week later, the
store calls back 'he quit" so they're going to not charge me for the
install. Great, now I only have a screen door with the latch hole in
the wrong place, and a ruined molding.

JoeSpareBedroom wrote:
"Sacramento Dave" wrote in message
t...
Why anyone goes there for installed items is beyond me. Is it so
difficult to open the yellow pages (a phone book with yellow paper in it)
and find a locally owned contractor?
When I was Contracting I never charged to look at a job and give them a
quote. The big box stores prices really aren't that good to justify
charging to measure. There a ton of Mom And Pop carpet and flooring
stores, the one thing they do have is real service.

Appliance stores, too. There's a huge buying consortium whose name I forget,
but it allows locally owned appliance stores to easily compete with HD,
Lowe's etc. And, you get actual service.



The regional warehouse is right down the road from my office but I can't
remember the name. It is a pleasure to do business with the locally
owned appliance stores who provide real service.

For example,I needed a refrigerator for an apartment I own. I called a
local shop and did everything over the phone including arranging for a
call 20 minutes before the truck was going to be at the apartment so I
could go over and open the apartment.

"z" wrote in message
oups.com...

I imagine all these outfits just have the local stores contract with
local yokels, without having to pass a competency test or such. And
they're probably going to get the folks who really need the business,
rather than those who have a local reputation.

I had a similar experience with Sears years ago. Bought a cheapo
storm/screen door on sale. Won't fit in a Civic. Do they deliver? Not
without installation. OK, send over an installer. The guy's coming in
in the AM when I'm leaving. We nod and grunt. In the aft I come back
and he's put the hole in the door for the latch way inboard (I mean,
the hardware comes with a paper template, how can you be off by more
than an inch?) so now he had to make the latch piece on the door frame
meet, so he built it up with some scrap wood he obtained by breaking
off a piece of the door molding and busting it down and stacking up the
pieces. Not cutting, breaking, leaving a big jagged edge. And it's not
flat molding either, so you've got this stack of chunks of wood where
no layer is flat.

I complain to the store, they call back with 'well he told you when he
saw it it couldn't be a perfect job". 1) he didn't see it until i had
driven off 2) WTF? OK, the store calls back and says he's going to
"come out and look at it again." He doesn't come, but a week later, the
store calls back 'he quit" so they're going to not charge me for the
install. Great, now I only have a screen door with the latch hole in
the wrong place, and a ruined molding.


And this is why you go to a real lumber yard that sells screen doors, and
ask for a referral for a carpenter. Then, you divide the "expensive" price
by the number of years you'll be happy looking at the good workmanship, and
it seems cheap.

On Tue, 26 Sep 2006 21:41:24 -0500, Al Bundy
wrote:

"RayV" wrote in news:1159319290.170825.209150
:


Oren wrote:
On Wed, 27 Sep 2006 00:11:31 GMT, "nowforsale"
wrote:

did the expeditor call you back in 3 days with the measurements?

I like that word, "expeditor".

"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor".



We are Expeditor. You will be expedited. Resistance is futile.

But I don't want to be expedited.

door into the opening which, I'm sure, they would/will do assuming you
don't stop them. The $30 front-end fee and the reluctance to provide
data to a customer is to prevent the otherwise inevitable "drive-offs"
that would otherwise be the result--they measure, the customer takes
the measurements and goes somewhere else. Sad to say, I can't blame HD
given the state of most customers these days.

I can. Either one I'd be ok with, but both is stupid.
If HD is going to charge up front $30 bucks to go and measure
the door, why do they CARE if the customer then takes the measurement
elsewhere? I'd be perfectly happy measuring people's doors at
$30 a pop.

On Wed, 27 Sep 2006 01:54:05 GMT, "Sacramento Dave"
wrote:



Why anyone goes there for installed items is beyond me. Is it so difficult
to open the yellow pages (a phone book with yellow paper in it) and find a
locally owned contractor?

Finding a local contractor isn't usually too hard. Finding one who
will actually show the F up is occasionally a problem.

JoeSpareBedroom wrote:
"z" wrote in message
oups.com...

I imagine all these outfits just have the local stores contract with
local yokels, without having to pass a competency test or such. And
they're probably going to get the folks who really need the business,
rather than those who have a local reputation.

I had a similar experience with Sears years ago. Bought a cheapo
storm/screen door on sale. Won't fit in a Civic. Do they deliver? Not
without installation. OK, send over an installer. The guy's coming in
in the AM when I'm leaving. We nod and grunt. In the aft I come back
and he's put the hole in the door for the latch way inboard (I mean,
the hardware comes with a paper template, how can you be off by more
than an inch?) so now he had to make the latch piece on the door frame
meet, so he built it up with some scrap wood he obtained by breaking
off a piece of the door molding and busting it down and stacking up the
pieces. Not cutting, breaking, leaving a big jagged edge. And it's not
flat molding either, so you've got this stack of chunks of wood where
no layer is flat.

I complain to the store, they call back with 'well he told you when he
saw it it couldn't be a perfect job". 1) he didn't see it until i had
driven off 2) WTF? OK, the store calls back and says he's going to
"come out and look at it again." He doesn't come, but a week later, the
store calls back 'he quit" so they're going to not charge me for the
install. Great, now I only have a screen door with the latch hole in
the wrong place, and a ruined molding.


And this is why you go to a real lumber yard that sells screen doors, and
ask for a referral for a carpenter. Then, you divide the "expensive" price
by the number of years you'll be happy looking at the good workmanship, and
it seems cheap.

I'd be happy just to find somebody that would deliver the thing and let
me attach it. You can't even order them from websites.

Sue HD for false advertisemnet???
But...but...this is America...All and every advertisement are false...I
don't even believe it is illegal...
I see false advertisement everywhere on a daily basis...

"z" wrote in message
ps.com...

JoeSpareBedroom wrote:
"z" wrote in message
oups.com...

I imagine all these outfits just have the local stores contract with
local yokels, without having to pass a competency test or such. And
they're probably going to get the folks who really need the business,
rather than those who have a local reputation.

I had a similar experience with Sears years ago. Bought a cheapo
storm/screen door on sale. Won't fit in a Civic. Do they deliver? Not
without installation. OK, send over an installer. The guy's coming in
in the AM when I'm leaving. We nod and grunt. In the aft I come back
and he's put the hole in the door for the latch way inboard (I mean,
the hardware comes with a paper template, how can you be off by more
than an inch?) so now he had to make the latch piece on the door frame
meet, so he built it up with some scrap wood he obtained by breaking
off a piece of the door molding and busting it down and stacking up the
pieces. Not cutting, breaking, leaving a big jagged edge. And it's not
flat molding either, so you've got this stack of chunks of wood where
no layer is flat.

I complain to the store, they call back with 'well he told you when he
saw it it couldn't be a perfect job". 1) he didn't see it until i had
driven off 2) WTF? OK, the store calls back and says he's going to
"come out and look at it again." He doesn't come, but a week later, the
store calls back 'he quit" so they're going to not charge me for the
install. Great, now I only have a screen door with the latch hole in
the wrong place, and a ruined molding.


And this is why you go to a real lumber yard that sells screen doors, and
ask for a referral for a carpenter. Then, you divide the "expensive"
price
by the number of years you'll be happy looking at the good workmanship,
and
it seems cheap.

I'd be happy just to find somebody that would deliver the thing and let
me attach it. You can't even order them from websites.


Home Depot rents pickup trucks. They don't care what you're doing with them
as long as they come back undamaged. And, what about the smallest U-Haul
truck? 20-30 bucks for the day, if I recall correctly.

wrote in message
ups.com...

Sue HD for false advertisemnet???
But...but...this is America...All and every advertisement are false...I
don't even believe it is illegal...
I see false advertisement everywhere on a daily basis...

"puffery" is legal in advertising and sales

On Wed, 27 Sep 2006 18:31:30 GMT, "nowforsale"
wrote:

wrote in message
oups.com...

Sue HD for false advertisemnet???
But...but...this is America...All and every advertisement are false...I
don't even believe it is illegal...
I see false advertisement everywhere on a daily basis...

"puffery" is legal in advertising and sales


What about the common "give and take" language (where one part gives
you something and the other part takes much of it back)? I seem to
remember Home Depot doing that with "EVERYTHING 25% OFF!!!" and in
small print "10% on power tools".
--
89 days until the winter solstice celebration

Mark Lloyd
http://notstupid.laughingsquid.com

"The government of the United States is not, in
any sense, founded on the Christian religion."
-- George Washington

Sam E wrote in
:

On Tue, 26 Sep 2006 21:41:24 -0500, Al Bundy
wrote:

"RayV" wrote in news:1159319290.170825.209150
:


Oren wrote:
On Wed, 27 Sep 2006 00:11:31 GMT, "nowforsale"
wrote:

did the expeditor call you back in 3 days with the measurements?

I like that word, "expeditor".

"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor",
"expeditor", "expeditor", "expeditor", "expeditor", "expeditor".



We are Expeditor. You will be expedited. Resistance is futile.

But I don't want to be expedited.



Resistance is futile.

We are Expeditor. You will be expedited. I must go regenerate.

That's why "Angie's List" is so successful.

"Goedjn" wrote in message
...
On Wed, 27 Sep 2006 01:54:05 GMT, "Sacramento Dave"
wrote:



Why anyone goes there for installed items is beyond me. Is it so
difficult
to open the yellow pages (a phone book with yellow paper in it) and find
a
locally owned contractor?

Finding a local contractor isn't usually too hard. Finding one who
will actually show the F up is occasionally a problem.