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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Looking at getting Spectrum cable but having spec difficulty.
They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- |
#2
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
OGI wrote:
Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? The channel number that is least-used, is preferred :-) You would do a survey, if attempting to play that game, and see what channels are occupied. The Arris works on 2.4GHz and 5GHz. Each has channels in it. http://www.arris.com/globalassets/re...pf_30sep13.pdf 3x3 Integrated Dual Band Concurrent 2.4GHz and 5GHz 802.11n radios with Beam Forming The Arris doesn't have band steering. There is a red X next to the feature in the table here. http://www.dslreports.com/hardware/ARRIS-TG1682-h4006 A demo without a lot of benchmarks... A Wifi with band steering, puts the 5GHz capable clients on the 5GHz band. These are silly little firmware features, not necessarily requiring any custom hardware to make them work. http://www.smallnetbuilder.com/wirel...-band-steering ******* The rates are listed here. The Arris is likely to be rows 21,22,23. Min of 156, max of 450 (ideal signal conditions, with some mixture of clients). Would the security cameras have three antennas ? What happens when a non-MIMO device talks to a MIMO router ? 150 maybe ? https://en.wikipedia.org/wiki/IEEE_802.11n-2009 21 3 64-QAM 2/3 156 173.3 324 360 22 3 64-QAM 3/4 175.5 195 364.5 405 23 3 64-QAM 5/6 195 216.7 405 450 And to my way of thinking, you cannot reasonably expect to escape the clutches of the "150", unless the client devices switch to something better. If you had band steering, *maybe* some of the more capable clients would end up on the 5GHz band. And *maybe* it would use 40MHz then. It's a Wifi Lotto after all. Even if you had a modem/router with 802.11AC in it, it might still switch down to 150 for some of the client devices. And remember that penetration power, varies with frequency. 900MHz bores through a lot of stuff. 2.4GHz is getting a bit flaky. 5GHz is going to be worse. And 60GHz (WiGig) is guaranteed to work in the same room as you - with whizzy transfer rates, but no ability to reach the basement room. https://en.wikipedia.org/wiki/Wireless_Gigabit_Alliance ******* I'm not a big fan of "integrated" boxes like the Arris. Can you figure out why ? I need control of each aspect of my network. So I can "design it". And for me, that means separate boxes and a lot of wasted electricity. But, I'm getting the features I want. My VOIP ATA is a separate box. My router setup has varied from time to time, and for a lot of years, I used a separate router box. The modem portion tends to stay in "bridged" mode. Which is not available on "rental" modem/router/rocketship boxes from the ISP. The ISP really doesn't want you modifying the settings, because then you'll call up and "complain" when it no longer works. And they can't have that. ******* Wifi: 1) Feature-rich. 2) Not tunable by humans. Tends to deliver lowest-common-denominator. 3) Is an "Up-To" technology. Never ever delivers the "max rate". Unbounded lower rate (until the connection is so slow, it times out). ******* They make separate VOIP ATA boxes. There are two ways to connect them. The easy way. The hard way. The hard way, is for ATAs connected to subtending wired connections, where you have to port forward a bunch of stuff. If you install them in-line (the easy way), they may limit download speeds. So you have to be careful when selecting one. The boxes also auto-update the firmware, and auto-pull-down the config from the ISP. Using the box the ISP uses, makes it a lot easier (the ISP puts the correct URLs in the setup, so the box does the right thing when plugged in). Example: "GRANDSTREAM VoIP ATA" - has two RJ11 jacks (Would need two phone accounts to use both jacks) (VOIP accounts are available for $10/mo with portable DN. I use my old POTS phone number on my VOIP setup. I *hate* VOIP and think it sucks donkey balls... The ****er has dropped calls on me, while the modem was operating perfectly fine. The server at the ISP is suspected.) http://www.newegg.com/Product/Produc...9SIA3HG37Y8553 VOIP offers the worst of all possible worlds: 1) Nobody is interested in your call quality. Try and get Tech Support to care :-( AT&T won't "wring the line out" when you call. POTS has a certain regulatory framework. What does VOIP have ? 2) Services are unverified. Does the VOIP service have "e911" ? Mine doesn't. In an emergency, I could be talking to a dial tone, screaming for help. There's no guarantee of anything when an emergency arises. No guarantee they know where you are. If I dial 911, someone will pick up, but they might not be in my city, and they have no idea of my physical location. If I've just had a heart attack, and cannot speak, I'm going to just croak waiting for help. 3) For $10 a month, you get a DN... (preserve your Directory Number), and the rest is purely left to your imagination. You are responsible every once in a while, for using your cell phone or a pay phone, to make sure the VOIP still works. Call home, see if your voice mail box picks up or not. What fun. I'm enjoying myself already. 4) If you drop the conventional FAX machine to 9600 baud, it may work over your second RJ11 VOIP jack. The 14400 baud setting is unlikely to work. But I am saving money. I keep telling myself I'm saving money dammit. HTH, Paul |
#3
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Mon, 3 Oct 2016 09:52:06 -0700, OGI wrote:
Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- We had AT&T DSL and phone service. The DSL was terrible and the phone was expensive. We got Comcast cable and DSL, and phone service is "free" but we had to rent the cable modem/phone box for something like $5 a month, a fraction of the cost of AT&T landline service. We use our own WiFi router. We kept our phone number and it works great. The Comcast data speed keeps going up. It's about 130 mbits now. -- John Larkin Highland Technology, Inc picosecond timing precision measurement jlarkin att highlandtechnology dott com http://www.highlandtechnology.com |
#4
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Mon, 03 Oct 2016 12:43:36 -0700, John Larkin
wrote: On Mon, 3 Oct 2016 09:52:06 -0700, OGI wrote: Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- We had AT&T DSL and phone service. The DSL was terrible and the phone was expensive. We got Comcast cable and DSL, and phone service is "free" but we had to rent the cable modem/phone box for something like $5 a month, a fraction of the cost of AT&T landline service. We use our own WiFi router. We kept our phone number and it works great. We had naked DSL for a few years. It was horrible. Earlier this year AT&T allowed us access to the fiber running through our yard so went with Uverse. It hasn't been without it's issues, either. First, they own the router/AP, so con troll the password. The hardware has been really flaky and they've had to replace everything at least once and some of it several times. The Internet still drops out occasionally for a few seconds to minutes. The Comcast data speed keeps going up. It's about 130 mbits now. When it doesn't screw up, our Uverse is just OK (~60Mb). AT&T sucks. |
#5
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Why would you want to pay spectrum up wards of $ 10.00 a month to rent a
cable modem from them? In less then a years rental time and cost you could by a good modem and or modem wireless router combination for the same or less money. I have stopped paying them a model rental fee the day it came out. I my self use a Motorola cable modem and love it and spectrum fully supports it . Because it is one of the models on its approved modems list so they cant refuse to support it -- AL'S COMPUTERS "OGI" wrote in message ... Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- |
#6
Posted to sci.electronics.basics, sci.electronics.design, sci.electronics.repair, alt.windows7.general
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Cable Modem Help
On Oct 4, 2016, Andy wrote
(in ): Why would you want to pay spectrum up wards of $ 10.00 a month to rent a cable modem from them? In less then a years rental time and cost you could buy a good modem and or modem wireless router combination for the same or less money. I have stopped paying them a model rental fee the day it came out. I my self use a Motorola cable modem and love it and spectrum fully supports it . Because it is one of the models on its approved modems list so they cant refuse to support it I do the same, for the same reason. Im on COMCAST, but its the same story. When the transition from DOCSIS 2 to DOCSIS 3 became mandatory, I decided to buy my cable modem, for money reasons, but at least as importantly, because what COMCAST wanted to provide got terrible reviews on technical grounds. They also wanted to be your WiFi base station, but with a very weak WiFi radio, and no obvious way to turn the WiFi function off. (Perhaps there is a way, but it proved impossible to get a real user manual for that modem, and so one must presume guilt.) I already have a wired network with a WiFi arm that all work just fine. So I worked through COMCASTs list of approved DOCSIS 3.0 cable modems, and chose one that did only that, no VOIP phone or WiFi pretensions, specifically ARRIS SurfBoard SB6183 for about $90, if I recall. The payback period is about 9 months. After getting everything working (and batting away various attempts to get me to ditch the SB6183 and use the COMCAST offering), things went well for at least a year. Then, the performance began to degrade. I didnt notice at first, but the issue came to a head when I was unable to download a 3 GByte file - it would struggle for six hours, and always fail. Now, I have 25 Mbit/sec service, so this should take about 15 minutes. When I measured the speed using COMCASTs own Xfinity Speed Test, I got 411 Kbits/sec. Huh? So I contacted COMCAST Support, first by internet Chat to someone who seemed to be in India. He walked me through the usual diag steps, none of which worked, all the while insisting that the problem was the ARRIS modem. Nope - Its an approved modem. One observation was key: If I used the nearby Boston, MA server, I got far higher speed than to the remote Detroit and Chicago servers (which are near to the source of the 3 GB file). Well, that cannot be a modem issue, and can only be a COMCAST network problem. Anyway, the guy in India gave up, and escalated to Advanced Tech Support, a woman on the telephone calling from the US somewhere. She reiterated the bit about the ARRIS modem, and I made the points about the meaning of €śapproved€ť. Again, no test changed the speed. Modem make came back up. Well, €śapproved€ť means that I can expect to get the 25 Mbit/s data rate Im paying for. Or, is COMCAST putting proprietary stuff in their interpretation of DOCSIS 3, so that no other modem will work? At this point, the conversation dwindled, and I said that Id go and do all the tests that had been suggested but couldnt be performed without dropping the chat to India, and the conversation ended. First test was to hook computer directly to cable modem, which could not be done without rebooting (because the DHCP server was not the cable modem). All of a sudden, speeds had jumped from less than 1 Mbit/second to around 88 Mbits/sec. Wow. Put the internal network back into the path. Still 88 Mbits. Ran a test from my wifes laptop, via WiFi - still 88 Mbits. This whole drama basically cost me the weekend. All that testing confused a number of unrelated devices and their drivers, requiring debugging and network scanning. The 88 Mbits was during the weekend. As the week progressed, the speed did drop. As I write, its 15 Mbits/sec for downloads, and 6.5 Mbits for uploads. Joe Gwinn |
#7
Posted to sci.electronics.repair
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Cable Modem Help
The WIFI part should really be in the center of the house. Now, you have to look at line of sight obstructions like thick walls etc. You can use a repeater to handle the dark spots. Generally the repeater needs the MAC address of the signal it's repeating. The repeater only needs a wireless connection.
In my case, I had trouble getting a decent WIFI signal sitting in a chair until I added a repeater about 3 feet from the chair. The repeater allowed coverage in the yard. |
#8
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
"Joseph Gwinn" wrote:
[lousy performance problems on Comcast using an "approved" cable modem] This whole drama basically cost me the weekend. All that testing confused a number of unrelated devices and their drivers, requiring debugging and network scanning. The 88 Mbits was during the weekend. As the week progressed, the speed did drop. As I write, it's 15 Mbits/sec for downloads, and 6.5 Mbits for uploads. As a data point (and this is from a friend, not personal experience): My friend was a Comcast customer a few years ago and was getting decent speeds out of the Comcast interface, but noticed that they had started dropping to the extent that snailmail would have almost been faster than email. Unfortunately for Comcast, this friend is the head of the networking department for our common employer, so one weekend he took home some of the test equipment to see what's going on. To make a long story short, what he found was that on the Comcast link: *every* router he looked at: * had the default SNMP community strings [passwords] for both read and write. * was significntly downlevel, well below the version for critical fixes * was running at 100% CPU * was infested with malware. ....which explained his problem. Comcast's response when he notified it of the situation? "You're not supposed to do that!!!" My friend is now a very satisfied FiOS customer. Joe |
#9
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
OGI wrote:
Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- I have an "Xfinity" Technicolor TC8305C. That seems to be the brand name for those made by Motorola (if i remember correctly) and sold to Comcast. Arris is another brand name. As far as i can tell,about 90 percent of production goes directly to Comcast. One model/style has no Wifi, and the other has it; otherwise they all seem to be the same beast. Rental rate is the same; sales price cannot say; i got the WiFi version for about $100, saving me $20 year one. There is no "preferred" channel; let the modem do the assignment automatically (for best signal). There are re-sellers where you can buy exactly what your cable provider offers. I suggest you do not rock that boat for a few months and look at the bill CAREFULLY to find the exact monthly rental charge. If in the region of $10/month or more,then buy the exact same model for around $100. Pays for itself in 10 months.. Those resellers may have specs or know where you can get them. The installation instructions CANNOT work (read them and you will see what i mean). You will have to call your cable provider and get them to add its MAC address into their database and activate it; else it CANNOT WORK. Once you are satisfied, if at all possible, PHYSICALLY return their modem to one of their sales centers AND GET A RECEIPT (!!!_VERY_!!! important). If not, see if you can wangle a shipping label from them (as a courtesy because you are UPGRADING the service). Without that receipt, they can continue to charge monthly rental fees. Get your phone service from the same cable internet provider; the phone service alone will be less than landline. In fact, that is why i switched from copper (POTS) to cable,as the loco phone *******s were raising the rate every other month; i wound up saving money. Allowed me to switch from modem (144K in reality, NOT the advertised or bally-hooed fake rate) to cable at a respectable speed. Plus...i now have unlimited long distance at NO extra cost. Mind you,i did not have TV and still do not have it. Adding TV service on the cable is expensive as far as i am concerned. So,,if you HAD TV from your cable provider, adding internet and phone will not be that much more(*). If you are close enough to the transmitting stations (ASSuming no reflections to bugger signal), you can put up our own antenna and get them free (like the GOOD OLD DAYS of analog). (*): IGNORE ALL ADS that quote some bull**** price; actual cost is always about TWICE whatever the ad says. |
#10
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
John Larkin wrote:
On Mon, 3 Oct 2016 09:52:06 -0700, wrote: Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- We had AT&T DSL and phone service. The DSL was terrible and the phone was expensive. We got Comcast cable and DSL, and phone service is "free" but we had to rent the cable modem/phone box for something like $5 a month, a fraction of the cost of AT&T landline service. We use our own WiFi router. We kept our phone number and it works great. The Comcast data speed keeps going up. It's about 130 mbits now. Over a 12+ year period, Comcast slowly raised the modem rental rate from the $5/mo to $10/mo. Ever hear the story about the frog in the pot over the fire? Got my own modem,EXACT same brand and model (heck it even says Xfinity on it) for about $100. So i can say i am saving $10/mo now that it has paid for itself. |
#11
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Andy wrote:
Why would you want to pay spectrum up wards of $ 10.00 a month to rent a cable modem from them? In less then a years rental time and cost you could by a good modem and or modem wireless router combination for the same or less money. I have stopped paying them a model rental fee the day it came out. I my self use a Motorola cable modem and love it and spectrum fully supports it . Because it is one of the models on its approved modems list so they cant refuse to support it YESMotorola makes almost all of the modems sold to Comcast (and prolly Spectrum as well). Model brand names vary,but they is the same beast, so if what you buy on the net is the same exact brand and model that they use,then they HAVE TO have it on their approved list; they cannot dis their own stuff. $100 for your own modem and no $10/mo gives a 10 month ROI; no brainer. |
#12
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Seeing the problems you have faced i can understand why you get fed up with
the cable company. Some states have no problems with speeds ect others seem to have no end to them. -- AL'S COMPUTERS "Joseph Gwinn" wrote in message s.com... On Oct 4, 2016, Andy wrote (in ): Why would you want to pay spectrum up wards of $ 10.00 a month to rent a cable modem from them? In less then a years rental time and cost you could buy a good modem and or modem wireless router combination for the same or less money. I have stopped paying them a model rental fee the day it came out. I my self use a Motorola cable modem and love it and spectrum fully supports it . Because it is one of the models on its approved modems list so they cant refuse to support it I do the same, for the same reason. I'm on COMCAST, but it's the same story. When the transition from DOCSIS 2 to DOCSIS 3 became mandatory, I decided to buy my cable modem, for money reasons, but at least as importantly, because what COMCAST wanted to provide got terrible reviews on technical grounds. They also wanted to be your WiFi base station, but with a very weak WiFi radio, and no obvious way to turn the WiFi function off. (Perhaps there is a way, but it proved impossible to get a real user manual for that modem, and so one must presume guilt.) I already have a wired network with a WiFi arm that all work just fine. So I worked through COMCAST's list of approved DOCSIS 3.0 cable modems, and chose one that did only that, no VOIP phone or WiFi pretensions, specifically ARRIS SurfBoard SB6183 for about $90, if I recall. The payback period is about 9 months. After getting everything working (and batting away various attempts to get me to ditch the SB6183 and use the COMCAST offering), things went well for at least a year. Then, the performance began to degrade. I didn't notice at first, but the issue came to a head when I was unable to download a 3 GByte file - it would struggle for six hours, and always fail. Now, I have 25 Mbit/sec service, so this should take about 15 minutes. When I measured the speed using COMCAST's own Xfinity Speed Test, I got 411 Kbits/sec. Huh? So I contacted COMCAST Support, first by internet Chat to someone who seemed to be in India. He walked me through the usual diag steps, none of which worked, all the while insisting that the problem was the ARRIS modem. Nope - It's an approved modem. One observation was key: If I used the nearby Boston, MA server, I got far higher speed than to the remote Detroit and Chicago servers (which are near to the source of the 3 GB file). Well, that cannot be a modem issue, and can only be a COMCAST network problem. Anyway, the guy in India gave up, and escalated to Advanced Tech Support, a woman on the telephone calling from the US somewhere. She reiterated the bit about the ARRIS modem, and I made the points about the meaning of "approved". Again, no test changed the speed. Modem make came back up. Well, "approved" means that I can expect to get the 25 Mbit/s data rate I'm paying for. Or, is COMCAST putting proprietary stuff in their interpretation of DOCSIS 3, so that no other modem will work? At this point, the conversation dwindled, and I said that I'd go and do all the tests that had been suggested but couldn't be performed without dropping the chat to India, and the conversation ended. First test was to hook computer directly to cable modem, which could not be done without rebooting (because the DHCP server was not the cable modem). All of a sudden, speeds had jumped from less than 1 Mbit/second to around 88 Mbits/sec. Wow. Put the internal network back into the path. Still 88 Mbits. Ran a test from my wife's laptop, via WiFi - still 88 Mbits. This whole drama basically cost me the weekend. All that testing confused a number of unrelated devices and their drivers, requiring debugging and network scanning. The 88 Mbits was during the weekend. As the week progressed, the speed did drop. As I write, it's 15 Mbits/sec for downloads, and 6.5 Mbits for uploads. Joe Gwinn |
#13
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Exactly why i OWN my own modem.
The day i got the notice in the mail about 2 or 3 years ago in Maine. I went out and bought my own Motorola modem off the approved list got the best one that DID NOT have wireless i don't use it . and love the savings and the speeds as they allow channel bonding in my area any ways so i get double the normal download speeds most of the time. -- AL'S COMPUTERS "Robert Baer" wrote in message ... Andy wrote: Why would you want to pay spectrum up wards of $ 10.00 a month to rent a cable modem from them? In less then a years rental time and cost you could by a good modem and or modem wireless router combination for the same or less money. I have stopped paying them a model rental fee the day it came out. I my self use a Motorola cable modem and love it and spectrum fully supports it . Because it is one of the models on its approved modems list so they cant refuse to support it YESMotorola makes almost all of the modems sold to Comcast (and prolly Spectrum as well). Model brand names vary,but they is the same beast, so if what you buy on the net is the same exact brand and model that they use,then they HAVE TO have it on their approved list; they cannot dis their own stuff. $100 for your own modem and no $10/mo gives a 10 month ROI; no brainer. |
#14
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Same here, except I got a WiFi "SurfBoard" model.
While I was at it, I had mentioned that a cable modem wasn't really a modem after he asked me if I needed a modem. I had already given him that "approved" list provided by Time Warner Cable for compatibility with their system. They, of course, call them all cable modems. He argued with me! Right or wrong, salesmen shouldn't argue with customers. Cable modems have more in common with TV transceivers than they do with modems. I asked him if a smartphone was a modem, and he said no. After serious thinking Andy wrote : Exactly why i OWN my own modem. The day i got the notice in the mail about 2 or 3 years ago in Maine. I went out and bought my own Motorola modem off the approved list got the best one that DID NOT have wireless i don't use it . and love the savings and the speeds as they allow channel bonding in my area any ways so i get double the normal download speeds most of the time. -- AL'S COMPUTERS "Robert Baer" wrote in message ... Andy wrote: Why would you want to pay spectrum up wards of $ 10.00 a month to rent a cable modem from them? In less then a years rental time and cost you could by a good modem and or modem wireless router combination for the same or less money. I have stopped paying them a model rental fee the day it came out. I my self use a Motorola cable modem and love it and spectrum fully supports it . Because it is one of the models on its approved modems list so they cant refuse to support it YESMotorola makes almost all of the modems sold to Comcast (and prolly Spectrum as well). Model brand names vary,but they is the same beast, so if what you buy on the net is the same exact brand and model that they use,then they HAVE TO have it on their approved list; they cannot dis their own stuff. $100 for your own modem and no $10/mo gives a 10 month ROI; no brainer. |
#15
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Tue, 04 Oct 2016 21:46:51 -0800, Robert Baer
wrote: John Larkin wrote: On Mon, 3 Oct 2016 09:52:06 -0700, wrote: Looking at getting Spectrum cable but having spec difficulty. They will provide a router only, router with wifi or router with wifi and phone but cannot give me specs. What's my problem ? I currently have AT&T WiFi Router that does not have much power out and seems to drop WiFI or internet or ??? often. My security cams turn off and the app shuts down. Bad app too ! If I use WiFi Analytics WiFi app on my laptop it shows the AT&T WiFI at "Max Rate" 150 where another LAN WIFi router at the other end of the house shows as "Max Rate" 300. I cannot watch movies from the back room PC where the AT&T WiFi is to the living room PC using their wifi since it stops and stutters. Using a cable down the hall works perfectly. Several questions. What feature should I be looking for in a WiFi router: Speed 300 vs 150 "Max Rate" Power output Dual freq 2.9 vs 5 GHz AC protocol or whatever it is called Spectrum says it installs an Arris TG1672G but it does not specify output power in the specs I found. Anyone have a better spec source ? I am not even sure that is the WiFi modem router that I will get as it seems they grab whatever is handy to bring out to install. So I hate to think I would have to set up my own WiFi Router. Last question - If I get internet only and want phone service, what are my choices ? And would that service be able to take my current land line phone number and use it ? I would totally drop AT&T if so. Does that service have caller ID - mandatory feature for me to have. Also is there a preferred Channel ? 1 or 6 or 11 or ??? --- news://freenews.netfront.net/ - complaints: --- We had AT&T DSL and phone service. The DSL was terrible and the phone was expensive. We got Comcast cable and DSL, and phone service is "free" but we had to rent the cable modem/phone box for something like $5 a month, a fraction of the cost of AT&T landline service. We use our own WiFi router. We kept our phone number and it works great. The Comcast data speed keeps going up. It's about 130 mbits now. Over a 12+ year period, Comcast slowly raised the modem rental rate from the $5/mo to $10/mo. Ever hear the story about the frog in the pot over the fire? Got my own modem,EXACT same brand and model (heck it even says Xfinity on it) for about $100. So i can say i am saving $10/mo now that it has paid for itself. I had a modem, but it didn't do the telephone thing. The installer did everything with their modem, including patching into our phone lines, and setting up all the cable boxes, and I thought that was a good deal. I have plenty of electronic projects already. -- John Larkin Highland Technology, Inc lunatic fringe electronics |
#16
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On 10/05/2016 02:55 AM, Andy wrote:
Seeing the problems you have faced i can understand why you get fed up with the cable company. Some states have no problems with speeds ect others seem to have no end to them. In my neck of the woods Verizon can't find their keisters with two hands, a map, radar etc., whereas Optimum is right on the ball. We soldiered on with V. for a long time despite hours spent in call forwarding purgatory that never resolved anything, billing snafus, clueless office droids, and an apparent total lack of communication between their residental and commercial operations. The only reason that I did that was because I really wanted to keep the copper POTS for use during blackouts. I finally decided that I didn't trust an operation that clueless to know how to run a legacy central office battery system, so that the whole thing was sort of moot. In 5 years with Optimum I've had exactly one trouble. Within half an hour, they had somebody on my premises who actually knew what he was doing, with an apprentice in tow learning the ropes. Fifteen minutes later they had it patched (reprovisioned somehow so that I had 25/5 Mbps again) and the trouble outside was fixed the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. Cheers Phil Hobbs -- Dr Philip C D Hobbs Principal Consultant ElectroOptical Innovations LLC Optics, Electro-optics, Photonics, Analog Electronics 160 North State Road #203 Briarcliff Manor NY 10510 hobbs at electrooptical dot net http://electrooptical.net |
#17
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On 10/05/2016 08:56 AM, FromTheRafters wrote:
After serious thinking Andy wrote : Exactly why i OWN my own modem. The day i got the notice in the mail about 2 or 3 years ago in Maine. I went out and bought my own Motorola modem off the approved list got the best one that DID NOT have wireless i don't use it . and love the savings and the speeds as they allow channel bonding in my area any ways so i get double the normal download speeds most of the time. Same here, except I got a WiFi "SurfBoard" model. While I was at it, I had mentioned that a cable modem wasn't really a modem after he asked me if I needed a modem. I had already given him that "approved" list provided by Time Warner Cable for compatibility with their system. They, of course, call them all cable modems. He argued with me! Right or wrong, salesmen shouldn't argue with customers. Cable modems have more in common with TV transceivers than they do with modems. I asked him if a smartphone was a modem, and he said no. You run WiFi right off your cable modem? With no separate firewall? I expect your other hobbies are bungee jumping, motorcycle racing, and free-climbing, right? Cheers Phil Hobbs -- Dr Philip C D Hobbs Principal Consultant ElectroOptical Innovations LLC Optics, Electro-optics, Photonics, Analog Electronics 160 North State Road #203 Briarcliff Manor NY 10510 hobbs at electrooptical dot net http://electrooptical.net |
#18
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Phil Hobbs laid this down on his screen :
On 10/05/2016 08:56 AM, FromTheRafters wrote: After serious thinking Andy wrote : Exactly why i OWN my own modem. The day i got the notice in the mail about 2 or 3 years ago in Maine. I went out and bought my own Motorola modem off the approved list got the best one that DID NOT have wireless i don't use it . and love the savings and the speeds as they allow channel bonding in my area any ways so i get double the normal download speeds most of the time. Same here, except I got a WiFi "SurfBoard" model. While I was at it, I had mentioned that a cable modem wasn't really a modem after he asked me if I needed a modem. I had already given him that "approved" list provided by Time Warner Cable for compatibility with their system. They, of course, call them all cable modems. He argued with me! Right or wrong, salesmen shouldn't argue with customers. Cable modems have more in common with TV transceivers than they do with modems. I asked him if a smartphone was a modem, and he said no. You run WiFi right off your cable modem? With no separate firewall? I expect your other hobbies are bungee jumping, motorcycle racing, and free-climbing, right? Cheers Phil Hobbs It's okay, I have a fire extinguisher. |
#19
Posted to sci.electronics.repair
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Cable Modem Help
On Wed, 5 Oct 2016 11:39:31 -0400, Phil Hobbs
wrote: On 10/05/2016 08:56 AM, FromTheRafters wrote: After serious thinking Andy wrote : Exactly why i OWN my own modem. The day i got the notice in the mail about 2 or 3 years ago in Maine. I went out and bought my own Motorola modem off the approved list got the best one that DID NOT have wireless i don't use it . and love the savings and the speeds as they allow channel bonding in my area any ways so i get double the normal download speeds most of the time. Same here, except I got a WiFi "SurfBoard" model. While I was at it, I had mentioned that a cable modem wasn't really a modem after he asked me if I needed a modem. I had already given him that "approved" list provided by Time Warner Cable for compatibility with their system. They, of course, call them all cable modems. He argued with me! Right or wrong, salesmen shouldn't argue with customers. Cable modems have more in common with TV transceivers than they do with modems. I asked him if a smartphone was a modem, and he said no. You run WiFi right off your cable modem? With no separate firewall? I expect your other hobbies are bungee jumping, motorcycle racing, and free-climbing, right? Cheers Phil Hobbs I believe the "cable modem" he was referring to is a combined device that includes a cable modem with a wifi enabled router. The router includes the firewall and other modern router features. Based on my personal experience, the cable company supplied modem/routers have everything needed except reliability. It didn't take long for me to disable the router functionality and use my own separate router. The modem part of the cable supplied box works just fine. |
#20
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Wed, 5 Oct 2016 11:34:22 -0400, Phil Hobbs
wrote: On 10/05/2016 02:55 AM, Andy wrote: Seeing the problems you have faced i can understand why you get fed up with the cable company. Some states have no problems with speeds ect others seem to have no end to them. In my neck of the woods Verizon can't find their keisters with two hands, a map, radar etc., whereas Optimum is right on the ball. We soldiered on with V. for a long time despite hours spent in call forwarding purgatory that never resolved anything, billing snafus, clueless office droids, and an apparent total lack of communication between their residental and commercial operations. The only reason that I did that was because I really wanted to keep the copper POTS for use during blackouts. I finally decided that I didn't trust an operation that clueless to know how to run a legacy central office battery system, so that the whole thing was sort of moot. In 5 years with Optimum I've had exactly one trouble. Within half an hour, they had somebody on my premises who actually knew what he was doing, with an apprentice in tow learning the ropes. Fifteen minutes later they had it patched (reprovisioned somehow so that I had 25/5 Mbps again) and the trouble outside was fixed the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. |
#21
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On 10/5/2016 11:34 AM, Phil Hobbs wrote:
On 10/05/2016 02:55 AM, Andy wrote: Seeing the problems you have faced i can understand why you get fed up with the cable company. Some states have no problems with speeds ect others seem to have no end to them. In my neck of the woods Verizon can't find their keisters with two hands, a map, radar etc., whereas Optimum is right on the ball. We soldiered on with V. for a long time despite hours spent in call forwarding purgatory that never resolved anything, billing snafus, clueless office droids, and an apparent total lack of communication between their residental and commercial operations. The only reason that I did that was because I really wanted to keep the copper POTS for use during blackouts. I finally decided that I didn't trust an operation that clueless to know how to run a legacy central office battery system, so that the whole thing was sort of moot. In 5 years with Optimum I've had exactly one trouble. Within half an hour, they had somebody on my premises who actually knew what he was doing, with an apprentice in tow learning the ropes. Fifteen minutes later they had it patched (reprovisioned somehow so that I had 25/5 Mbps again) and the trouble outside was fixed the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. I checked out Optimum, but they don't seem to offer service anywhere I live. Are they just in the greater NY area? Seems they are just New Jersey, Bronx, Connecticut, Long Island. Their web site is hard to get info from. No prices for internet service and no mention of limits, etc. -- Rick C |
#22
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote:
About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. |
#23
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Wed, 5 Oct 2016 11:34:22 -0400, Phil Hobbs
wrote: On 10/05/2016 02:55 AM, Andy wrote: Seeing the problems you have faced i can understand why you get fed up with the cable company. Some states have no problems with speeds ect others seem to have no end to them. In my neck of the woods Verizon can't find their keisters with two hands, a map, radar etc., whereas Optimum is right on the ball. We soldiered on with V. for a long time despite hours spent in call forwarding purgatory that never resolved anything, billing snafus, clueless office droids, and an apparent total lack of communication between their residental and commercial operations. The only reason that I did that was because I really wanted to keep the copper POTS for use during blackouts. I finally decided that I didn't trust an operation that clueless to know how to run a legacy central office battery system, so that the whole thing was sort of moot. In 5 years with Optimum I've had exactly one trouble. Within half an hour, they had somebody on my premises who actually knew what he was doing, with an apprentice in tow learning the ropes. Fifteen minutes later they had it patched (reprovisioned somehow so that I had 25/5 Mbps again) and the trouble outside was fixed the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. Cheers Phil Hobbs We have Suddenlink in Truckee, cable TV and internet, but there's an ongoing problem: https://dl.dropboxusercontent.com/u/...ble_Chewed.jpg Squirrels eat the cables. That doesn't sound very appetizing to me. -- John Larkin Highland Technology, Inc picosecond timing precision measurement jlarkin att highlandtechnology dott com http://www.highlandtechnology.com |
#24
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Wed, 05 Oct 2016 16:29:23 -0700, Ken Blake
wrote: On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. Surly representatives. Charging for the repair of *their* equipment. Cost. There wasn't much to recommend them, other than they were the only game in town (had similar issues with DISH at the previous house). |
#25
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
John Larkin wrote:
We had AT&T DSL and phone service. The DSL was terrible and the phone was expensive. We got Comcast cable and DSL, and phone service is "free" but we had to rent the cable modem/phone box for something like $5 a month, a fraction of the cost of AT&T landline service. We use our own WiFi router. We kept our phone number and it works great. The Comcast data speed keeps going up. It's about 130 mbits now. In the NYC area I can't seem to get any option for data without a phone line and its taxes. |
#26
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
You are right the sales man should be on youre side after all he or she is
trying to make a sale. I find the worst sales staff is at best buy in my area any ways and Wal-Mart. its funny when you show them a print out off the company's own web site saying the features ect and they say oh well that must be the online model now i just go find what i want and buy it. but to be fair there are a lot of knowledgeable sales staff in both stores to AT TIMES -- AL'S COMPUTERS "FromTheRafters" wrote in message ... Same here, except I got a WiFi "SurfBoard" model. While I was at it, I had mentioned that a cable modem wasn't really a modem after he asked me if I needed a modem. I had already given him that "apprmodems list so they cant refuse to support it YESMotorola makes almost all of the modems sold to Comcast (and prolly Spectrum as well). Model brand names vary,but they is the same beast, so if what you buy on the net is the same exact brand and model that they use,then they HAVE TO have it on their approved list; they cannot dis their own stuff. $100 for your own modem and no $10/mo gives a 10 month ROI; no brainer. |
#27
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Verizon is my area is wireless only now for about 10 years.
sold it's land line business to Fair Point Commutations. I still use a POTS land line as time warner cable aka spectrum's digital phone service works 90% of the time the rest is system maintenance with no warnings. or just goes down when it feels like it. I told them when digital phone is 100% reliable like fair point's service is then we can talk. I am looking at a deal from Verizon wireless for its version of digital phone for $19.95 a month unlimited use and FREE long distance. its a phone modem like time warner cables BUT unlike timewarner cables it has a 5 Day BATTERY BACK UP built in. twc does not seem to care its losing its subscribers to Verizon big time in Maine any way the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. Cheers Phil Hobbs -- Dr Philip C D Hobbs Principal Consultant ElectroOptical Innovations LLC Optics, Electro-optics, Photonics, Analog Electronics 160 North State Road #203 Briarcliff Manor NY 10510 hobbs at electrooptical dot net http://electrooptical.net |
#28
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
I tell them NO THANKS my land lord DOES NOT ALLOW SATELLITE TV in his
buildings shuts them up fast. I talked to one i feel bad for them they are paied well but are told to try to sell sell to every one that walks past them. I could not do it 8 hours a day 5 days a week not for a service i don't believe in. -- AL'S COMPUTERS "krw" wrote in message ... On Wed, 5 Oct 2016 11:34:22 -0400, Phil Hobbs wrote: On 10/05/2016 02:55 AM, Andy wrote: Seeing the problems you have faced i can understand why you get fed up with the cable company. Some states have no problems with speeds ect others seem to have no end to them. In my neck of the woods Verizon can't find their keisters with two hands, a map, radar etc., whereas Optimum is right on the ball. We soldiered on with V. for a long time despite hours spent in call forwarding purgatory that never resolved anything, billing snafus, clueless office droids, and an apparent total lack of communication between their residental and commercial operations. The only reason that I did that was because I really wanted to keep the copper POTS for use during blackouts. I finally decided that I didn't trust an operation that clueless to know how to run a legacy central office battery system, so that the whole thing was sort of moot. In 5 years with Optimum I've had exactly one trouble. Within half an hour, they had somebody on my premises who actually knew what he was doing, with an apprentice in tow learning the ropes. Fifteen minutes later they had it patched (reprovisioned somehow so that I had 25/5 Mbps again) and the trouble outside was fixed the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. |
#29
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Works fine in some areas ken.
in my area i hear complaints about them all the time. one of my friends just dumped them for time warner cable and he gets the same channels and his digital phone and internet with more speed then direct TV for over 100 bucks less. -- AL'S COMPUTERS "Ken Blake" wrote in message ... On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. |
#30
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
The second part of youre post Phil was not mine i was replying to the
original poster my post ends after the talk about channel bonding. when you see the same hear that is the other posters reply to mine I have a nice netgear wireless router but at present i don't use it. when i get around to it ill hook it up and use for my lap top -- AL'S COMPUTERS "Phil Hobbs" wrote in message ... On 10/05/2016 08:56 AM, FromTheRafters wrote: After serious thinking Andy wrote : Exactly why i OWN my own modem. The day i got the notice in the mail about 2 or 3 years ago in Maine. I went out and bought my own Motorola modem off the approved list got the best one that DID NOT have wireless i don't use it . and love the savings and the speeds as they allow channel bonding in my area any ways so i get double the normal download speeds most of the time. Same here, except I got a WiFi "SurfBoard" model. While I was at it, I had mentioned that a cable modem wasn't really a modem after he asked me if I needed a modem. I had already given him that "approved" list provided by Time Warner Cable for compatibility with their system. They, of course, call them all cable modems. He argued with me! Right or wrong, salesmen shouldn't argue with customers. Cable modems have more in common with TV transceivers than they do with modems. I asked him if a smartphone was a modem, and he said no. You run WiFi right off your cable modem? With no separate firewall? I expect your other hobbies are bungee jumping, motorcycle racing, and free-climbing, right? Cheers Phil Hobbs -- Dr Philip C D Hobbs Principal Consultant ElectroOptical Innovations LLC Optics, Electro-optics, Photonics, Analog Electronics 160 North State Road #203 Briarcliff Manor NY 10510 hobbs at electrooptical dot net http://electrooptical.net |
#31
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
Andy pretended :
You are right the sales man should be on youre side after all he or she is trying to make a sale. I find the worst sales staff is at best buy in my area any ways and Wal-Mart. its funny when you show them a print out off the company's own web site saying the features ect and they say oh well that must be the online model now i just go find what i want and buy it. but to be fair there are a lot of knowledgeable sales staff in both stores to AT TIMES That experience was at "Staples" which I already knew were less than completely savvy. They were pretty helpful on the sales end though. I was a bit surprised when the saleman told us on the 'down low' that we could get the warranty and if the computer broke, even trivially, we could run it over with our car and they would completely replace it with no questions asked. Could I get that in writing? LOL |
#32
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Cable Modem Help
On 10/05/2016 02:45 PM, krw wrote:
[snip] About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. I used to have DTV. One of the main reasons I quit was the very poor customer service. One of the last times I contacted them was to say the problem was fixed (finally, and probably not because I contacted them). They responded to that by messing up my online account AGAIN. Once when I called about the new HD DVR, the "customer service representative" asked my how many mushrooms are on my dish. As to cable modems, I agree that the modem should be separate from a router/Wifi device. One reason is that the modem really belongs to the ISP (even if you bought it) and the router is a part of YOUR network and you should have control over it. I wouldn't expect to be able to put DD-WRT on one of those combinations. -- 80 days until the winter celebration (Sunday December 25, 2016 12:00:00 AM for 1 day). Mark Lloyd http://notstupid.us/ "The cosmos is interesting rather than perfect, and everything is not part of some greater plan, nor is all necessarily under control." [Starhawk] |
#33
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Cable Modem Help
On Thu, 6 Oct 2016 02:28:15 -0400, "Andy" wrote:
Verizon is my area is wireless only now for about 10 years. sold it's land line business to Fair Point Commutations. I still use a POTS land line as time warner cable aka spectrum's digital phone service works 90% of the time the rest is system maintenance with no warnings. or just goes down when it feels like it. I told them when digital phone is 100% reliable like fair point's service is then we can talk. twc does not seem to care its losing its subscribers to Verizon big time in Maine any way Ironic, given all of the times that you bragged about TWC service in Maine being the best in the country, rock solid, zero outages, etc. I am looking at a deal from Verizon wireless for its version of digital phone for $19.95 a month unlimited use and FREE long distance. its a phone modem like time warner cables BUT unlike timewarner cables it has a 5 Day BATTERY BACK UP built in. You could probably do a whole lot better by picking up a cheap ATA, such as an Obi-100 or Ooma, then using Google Voice which is free and includes unlimited free domestic long distance. -- Char Jackson |
#34
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On 10/05/2016 07:39 PM, John Larkin wrote:
On Wed, 5 Oct 2016 11:34:22 -0400, Phil Hobbs wrote: On 10/05/2016 02:55 AM, Andy wrote: Seeing the problems you have faced i can understand why you get fed up with the cable company. Some states have no problems with speeds ect others seem to have no end to them. In my neck of the woods Verizon can't find their keisters with two hands, a map, radar etc., whereas Optimum is right on the ball. We soldiered on with V. for a long time despite hours spent in call forwarding purgatory that never resolved anything, billing snafus, clueless office droids, and an apparent total lack of communication between their residental and commercial operations. The only reason that I did that was because I really wanted to keep the copper POTS for use during blackouts. I finally decided that I didn't trust an operation that clueless to know how to run a legacy central office battery system, so that the whole thing was sort of moot. In 5 years with Optimum I've had exactly one trouble. Within half an hour, they had somebody on my premises who actually knew what he was doing, with an apprentice in tow learning the ropes. Fifteen minutes later they had it patched (reprovisioned somehow so that I had 25/5 Mbps again) and the trouble outside was fixed the same day. A couple of times a year, V. sends salesmen to visit, and I try very hard to restrain my impulse to greet them with howls of derisive laughter, not totally successfully. Cheers Phil Hobbs We have Suddenlink in Truckee, cable TV and internet, but there's an ongoing problem: https://dl.dropboxusercontent.com/u/...ble_Chewed.jpg Squirrels eat the cables. That doesn't sound very appetizing to me. Hanbury Brown had a similar problem with birds in the Outback. His solution was to wrap the cables in roofing felt. YMMV. Cheers Phil Hobbs -- Dr Philip C D Hobbs Principal Consultant ElectroOptical Innovations LLC Optics, Electro-optics, Photonics, Analog Electronics 160 North State Road #203 Briarcliff Manor NY 10510 hobbs at electrooptical dot net http://electrooptical.net |
#35
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On Wed, 05 Oct 2016 20:28:59 -0400, krw wrote:
On Wed, 05 Oct 2016 16:29:23 -0700, Ken Blake wrote: On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. As I said, I've had only a little experience with them, but I've never had a problem anything like that. The only dropout we've had was for about ten minutes during a severe thunderstorm. Surly representatives. Charging for the repair of *their* equipment. I've had no experience with either (except for the man who installed it, and he was very pleasant and helpful). Cost. Our only alternative is Comcast, and they are substantially less expensive than Comcast. |
#36
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Cable Modem Help
On Thu, 06 Oct 2016 08:34:51 -0700, Ken Blake
wrote: On Wed, 05 Oct 2016 20:28:59 -0400, krw wrote: On Wed, 05 Oct 2016 16:29:23 -0700, Ken Blake wrote: On Wed, 05 Oct 2016 15:45:10 -0400, krw wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. As I said, I've had only a little experience with them, but I've never had a problem anything like that. The only dropout we've had was for about ten minutes during a severe thunderstorm. Surly representatives. Charging for the repair of *their* equipment. I've had no experience with either (except for the man who installed it, and he was very pleasant and helpful). Cost. Our only alternative is Comcast, and they are substantially less expensive than Comcast. Are you comparing teaser rates to normal rates? AT&T was about the same price as DTV but includes Internet. DSL was more than $50/mo and while neither is perfectly reliable, the fiber is better and 50x faster than DSL. |
#37
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
krw wrote:
On Thu, 06 Oct 2016 08:34:51 -0700, Ken wrote: On Wed, 05 Oct 2016 20:28:59 -0400, wrote: On Wed, 05 Oct 2016 16:29:23 -0700, Ken wrote: On Wed, 05 Oct 2016 15:45:10 -0400, wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. As I said, I've had only a little experience with them, but I've never had a problem anything like that. The only dropout we've had was for about ten minutes during a severe thunderstorm. Surly representatives. Charging for the repair of *their* equipment. I've had no experience with either (except for the man who installed it, and he was very pleasant and helpful). Cost. Our only alternative is Comcast, and they are substantially less expensive than Comcast. Are you comparing teaser rates to normal rates? AT&T was about the same price as DTV but includes Internet. DSL was more than $50/mo and while neither is perfectly reliable, the fiber is better and 50x faster than DSL. I do not think that there are any "teaser" rates; now advertized rates is anther story. Those are always bull****, since all of the taxes and fees are studiously not included. Actual cost is always about double the ad rates. |
#38
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Cable Modem Help
On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer
wrote: krw wrote: On Thu, 06 Oct 2016 08:34:51 -0700, Ken wrote: On Wed, 05 Oct 2016 20:28:59 -0400, wrote: On Wed, 05 Oct 2016 16:29:23 -0700, Ken wrote: On Wed, 05 Oct 2016 15:45:10 -0400, wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. As I said, I've had only a little experience with them, but I've never had a problem anything like that. The only dropout we've had was for about ten minutes during a severe thunderstorm. Surly representatives. Charging for the repair of *their* equipment. I've had no experience with either (except for the man who installed it, and he was very pleasant and helpful). Cost. Our only alternative is Comcast, and they are substantially less expensive than Comcast. Are you comparing teaser rates to normal rates? AT&T was about the same price as DTV but includes Internet. DSL was more than $50/mo and while neither is perfectly reliable, the fiber is better and 50x faster than DSL. I do not think that there are any "teaser" rates; now advertized rates is anther story. You're wrong, of course. Those are always bull****, since all of the taxes and fees are studiously not included. Irrelevant. Actual cost is always about double the ad rates. No. |
#39
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
krw wrote:
On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer wrote: krw wrote: On Thu, 06 Oct 2016 08:34:51 -0700, Ken wrote: On Wed, 05 Oct 2016 20:28:59 -0400, wrote: On Wed, 05 Oct 2016 16:29:23 -0700, Ken wrote: On Wed, 05 Oct 2016 15:45:10 -0400, wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. As I said, I've had only a little experience with them, but I've never had a problem anything like that. The only dropout we've had was for about ten minutes during a severe thunderstorm. Surly representatives. Charging for the repair of *their* equipment. I've had no experience with either (except for the man who installed it, and he was very pleasant and helpful). Cost. Our only alternative is Comcast, and they are substantially less expensive than Comcast. Are you comparing teaser rates to normal rates? AT&T was about the same price as DTV but includes Internet. DSL was more than $50/mo and while neither is perfectly reliable, the fiber is better and 50x faster than DSL. I do not think that there are any "teaser" rates; now advertized rates is anther story. You're wrong, of course. Those are always bull****, since all of the taxes and fees are studiously not included. Irrelevant. Actual cost is always about double the ad rates. No. Dew tell; give *one* verifiable example. EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox, ads from provider (Comcast in my case), newspaper blow-in ads, etc wave banners about "ONLY" blah blah and 6 point multi-liner that talks about (BUT NO QUOTES) taxes, fees, installation, etc. Give us an example where the rate quoted is correct (or even in the ballpark). |
#40
Posted to sci.electronics.basics,sci.electronics.design,sci.electronics.repair,alt.windows7.general
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Cable Modem Help
On 10/8/2016 3:26 AM, Robert Baer wrote:
krw wrote: On Fri, 07 Oct 2016 03:19:07 -0800, Robert Baer wrote: krw wrote: On Thu, 06 Oct 2016 08:34:51 -0700, Ken wrote: On Wed, 05 Oct 2016 20:28:59 -0400, wrote: On Wed, 05 Oct 2016 16:29:23 -0700, Ken wrote: On Wed, 05 Oct 2016 15:45:10 -0400, wrote: About like the Direct TV droids who accost me in stores. I tell them, loudly, that their service sucks so bad that even as bad as AT&T has been, it's worlds better than DTV. ...and I get Netflix now. What don't you like about Direct TV? I've been using them for the last few months, and so far they've been fine. Dropout every time a cloud rolls by (not quite that bad, but...). They promised that they could fix that but never did. As I said, I've had only a little experience with them, but I've never had a problem anything like that. The only dropout we've had was for about ten minutes during a severe thunderstorm. Surly representatives. Charging for the repair of *their* equipment. I've had no experience with either (except for the man who installed it, and he was very pleasant and helpful). Cost. Our only alternative is Comcast, and they are substantially less expensive than Comcast. Are you comparing teaser rates to normal rates? AT&T was about the same price as DTV but includes Internet. DSL was more than $50/mo and while neither is perfectly reliable, the fiber is better and 50x faster than DSL. I do not think that there are any "teaser" rates; now advertized rates is anther story. You're wrong, of course. Those are always bull****, since all of the taxes and fees are studiously not included. Irrelevant. Actual cost is always about double the ad rates. No. Dew tell; give *one* verifiable example. EVERY ad i have seen: throw-away fliers (Comcast,Dish) in mailbox, ads from provider (Comcast in my case), newspaper blow-in ads, etc wave banners about "ONLY" blah blah and 6 point multi-liner that talks about (BUT NO QUOTES) taxes, fees, installation, etc. Give us an example where the rate quoted is correct (or even in the ballpark). I have tried to ask about the fees and "taxes" and been told they don't know, seems the billing computer is the only entity that actually knows the amount of taxes. Once when I called to ask about the quarterly billed "franchise fee" and who it was going to, I was told they didn't know and I would have to ask my franchise contact. -- Rick C |
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