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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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boilers and insurance can we believe it?t
Talking to a man the other day who had spent years and years working for
british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about £900 and a new main circuit board costs about £600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). He also said if the main circuit board goes its almost work paying out the extra £300 and get a completely new boiler. (of which he thought Valiant and another make {which i cannot remember what he said} are the best. I find it staggering that there are not people out there who can repair these circuit boards without paying £600 for one. What he says seems like 'off another planet' to me, but he seemed a reasonable bloke with a very technical and responsible surveying job. |
#2
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boilers and insurance can we believe it?t
On Dec 15, 9:31*pm, "john lewis" wrote:
Talking to a man the other day who had spent years and years working for british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about 900 and a new main circuit board costs about 600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. *Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). I wouldnt remotely agree. If you buy insurance, even if you're lucky enough to get an insurer that does what they should, you're then paying average maintenance costs plus advertising costs plus employee costs plus profit margin and all sorts of other issues that simply don't apply when you pay for your own maintenance. Mug's game. NT |
#3
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boilers and insurance can we believe it?t
On Wed, 15 Dec 2010 21:31:51 +0000, john lewis wrote:
I find it staggering that there are not people out there who can repair these circuit boards without paying £600 for one. You haven't been reading this newsgroup long, have you? http://www.cetltd.com/ -- Use the BIG mirror service in the UK: http://www.mirrorservice.org *lightning protection* - a w_tom conductor |
#4
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boilers and insurance can we believe it?t
In article ,
john lewis wrote: I find it staggering that there are not people out there who can repair these circuit boards without paying £600 for one. Oh dear. But don't you find it even more staggering that a maker can charge 600 quid for something a fraction as complicated as the most basic laptop? -- *A closed mouth gathers no feet.* Dave Plowman London SW To e-mail, change noise into sound. |
#5
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boilers and insurance can we believe it?t
In article ,
"Booty" writes: On a similar sort of topic but with less expensive parts I recently repaired a washing machine that had a blown PCB control module. The new PCB cost just short of £80 but it was an expensive washer so worth it. Especially being that, it's likely, I will have a spare PCB once the Triac is replaced - I got its ID off the new PCB before I fitted it. Was unable to ID the Triac after a web search and before buying the new PCB because the side was blown off. A new triac of the right type is about £1.00. I knew the PCB was blown as the side had blown off one of the Triacs and, thus, I couldn't see the part No. I took note of all the semiconductor numbers from the new PCB before fitting it so if any blow in future I know their ID's. I replaced the motor drive triacs in my Hotpoint. Only one had blown, but they were 50p each so I couldn't even be bothered to work out which one, and changed them both. (One does everything except top spin speed, and the other just does top spin speed which has separate field winding connection.) Any 8A 800V Triac can be used - pick one with matching case style. I knew the fault was a door interlock fault so, to be safe, I replaced the door interlock as well ( only £9 ish ) - didn't want to blow the new PCB if For that, you can probably use any 1A 400V triac. -- Andrew Gabriel [email address is not usable -- followup in the newsgroup] |
#6
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boilers and insurance can we believe it?t
john lewis wrote:
Talking to a man the other day who had spent years and years working for british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about £900 and a new main circuit board costs about £600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). He also said if the main circuit board goes its almost work paying out the extra £300 and get a completely new boiler. (of which he thought Valiant and another make {which i cannot remember what he said} are the best. I find it staggering that there are not people out there who can repair these circuit boards without paying £600 for one. Paging Geoff. Would Geoff please pick up the white telephone. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#7
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boilers and insurance can we believe it?t
On Dec 15, 9:50*pm, Tabby wrote:
On Dec 15, 9:31*pm, "john *lewis" wrote: Talking to a man the other day who had spent years and years working for british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about 900 and a new main circuit board costs about 600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. *Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). I wouldnt remotely agree. If you buy insurance, even if you're lucky enough to get an insurer that does what they should, you're then paying average maintenance costs plus advertising costs plus employee costs plus profit margin and all sorts of other issues that simply don't apply when you pay for your own maintenance. Mug's game. NT Exactly so. I never buy insurance except for house and car. It's like a roulette wheel. Taken over a period, the insurance will always win financially. That's why they're there. Not for your benefit. Most things that arise, I can fix myself anyway. But even if you can't fix anything it's not worth insurance. Statistics gets you in the end. |
#8
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boilers and insurance can we believe it?t
On Thu, 16 Dec 2010 00:59:55 -0800 (PST), harry wrote:
Exactly so. I never buy insurance except for house and car. Being self employed I also have Permenant Health Insurance, that pays out should I be unable to work and is also an investment (I will get back some of the premiums paid). It doesn't pay a lot but combined with HMG's basic Sickness Benefit means that we can keep the heating and lights on and still eat... Her indoors life is also insured so that if I have to stop work to look after the kids we can still keep the heating and lights on and still eat. I certainly don't buy any "extended warranty" insurances though. -- Cheers Dave. |
#9
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boilers and insurance can we believe it?t
On Dec 16, 9:41*am, "Dave Liquorice"
wrote: On Thu, 16 Dec 2010 00:59:55 -0800 (PST), harry wrote: Exactly so. * I never buy insurance except for house and car. Being self employed I also have Permenant Health Insurance, that pays out should I be unable to work and is also an investment (I will get back some of the premiums paid). It doesn't pay a lot but combined with HMG's basic Sickness Benefit means that we can keep the heating and lights on and still eat... Her indoors life is also insured so that if I have to stop work to look after the kids we can still keep the heating and lights on and still eat. I certainly don't buy any "extended warranty" insurances though. Yes, it can be worth it for events you couldnt survive financially, but an appliance breakdown isnt one of those. And even if it were, there would be more useful things to do with it, like put in in the bank and build up a fund to cover a wider range of life's unpredictables. NT |
#10
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boilers and insurance can we believe it?t
On Wed, 15 Dec 2010 13:50:20 -0800 (PST), Tabby
wrote: On Dec 15, 9:31*pm, "john lewis" wrote: Talking to a man the other day who had spent years and years working for british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about 900 and a new main circuit board costs about 600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. *Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). I wouldnt remotely agree. If you buy insurance, even if you're lucky enough to get an insurer that does what they should, you're then paying average maintenance costs plus advertising costs plus employee costs plus profit margin and all sorts of other issues that simply don't apply when you pay for your own maintenance. Mug's game. I find Worcestor-Bosch offer a decent service + insurance scheme, although this is only for their own boilers. One thing to bear in mind is how long can you manage without a working boiler? WB will come out next day, and sometimes the same day if you have a problem. Not bad for around £12 per month IIRC. If the boiler does go wrong it is not always obvious where the fault lies and I wouldn't want to pay out a lot of money on parts that I don't need. -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
#11
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boilers and insurance can we believe it?t
In article ,
Mark wrote: One thing to bear in mind is how long can you manage without a working boiler? WB will come out next day, and sometimes the same day if you have a problem. Not bad for around £12 per month IIRC. I could 'manage' without the boiler working as I have an immersion and some fan heaters. -- *I couldn't repair your brakes, so I made your horn louder * Dave Plowman London SW To e-mail, change noise into sound. |
#12
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boilers and insurance can we believe it?t
On Dec 16, 10:17*am, "Dave Plowman (News)"
wrote: In article , * *Mark wrote: One thing to bear in mind is how long can you manage without a working boiler? *WB will come out next day, and sometimes the same day if you have a problem. *Not bad for around 12 per month IIRC. I could 'manage' without the boiler working as I have an immersion and some fan heaters. Even ovens make passable heaters. 12 a month sounds like a poor deal to me. NT |
#13
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boilers and insurance can we believe it?t
Tabby wrote:
I wouldnt remotely agree. If you buy insurance, even if you're lucky enough to get an insurer that does what they should, you're then paying average maintenance costs plus advertising costs plus employee costs plus profit margin and all sorts of other issues that simply don't apply when you pay for your own maintenance. Mug's game. Had a call from the AA recently, initially to get my rating for services provided. It then became marketing for their new breakdown insurance. Seems that if you call them out, and work is required that needs a garage, you are covered for £500, with £25 excess (on up to 5 occasions), at a cost of about £70 per year. I gave them the usual response - if you can make a profit at it, then I am better off putting the money in a savings account. The guy wanted me to believe that the average user got back about £300. Perhaps what he might have said more accurately was that it was the average of those who claimed. When I expressed the opinion that his figures did not support a business (managed to stop myself saying "I'm out") he seemed incapable of understanding this. Chris -- Chris J Dixon Nottingham UK Have dancing shoes, will ceilidh. |
#14
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boilers and insurance can we believe it?t
harry wrote:
On Dec 15, 9:50 pm, Tabby wrote: On Dec 15, 9:31 pm, "john lewis" wrote: Talking to a man the other day who had spent years and years working for british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about 900 and a new main circuit board costs about 600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). I wouldnt remotely agree. If you buy insurance, even if you're lucky enough to get an insurer that does what they should, you're then paying average maintenance costs plus advertising costs plus employee costs plus profit margin and all sorts of other issues that simply don't apply when you pay for your own maintenance. Mug's game. NT Exactly so. I never buy insurance except for house and car. It's like a roulette wheel. Taken over a period, the insurance will always win financially. That's why they're there. Not for your benefit. Most things that arise, I can fix myself anyway. But even if you can't fix anything it's not worth insurance. Statistics gets you in the end. The trouble with Tabby's premise and your's is that it's not always obvious what's gone wrong, even to trained engineers. Mate of mine has a Worcester-Bosch boiler and pays (IIRC) about 12-quid per month for a maintenance contract on it (they also throw in an annual service with the price). Under your system, boiler goes faulty, you have to take the time and effort to do the fault-finding, find a spare part, either wait for it to be delivered or go for it and then install it, all while SWMBO is giving you greif because it's cold - and then you may find out that it wasn't that particular part after all 'cos the replacement didn't fix the problem. My mate's £12/month get him an annual service, all call-out charges, all parts and all labour, within 24 hours of reporting the fault. Last year he was very unlucky and had a spate of problems; first the spark generator went then a couple of months later the gas valve was replaced. About 3 or 4 months later the PCB had to be replaced. All covered for just £12/month - well worth it IMHO. |
#15
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boilers and insurance can we believe it?t
On 16/12/2010 10:44, Tabby wrote:
One thing to bear in mind is how long can you manage without a working boiler? WB will come out next day, and sometimes the same day if you have a problem. Not bad for around 12 per month IIRC. Even ovens make passable heaters. 12 a month sounds like a poor deal to me. Not if you've inherited a Highflow 400 with the house. About the only things not yet replaced are the basic chassis and the cover panels... -- Cheers, Pete |
#16
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boilers and insurance can we believe it?t
In article ,
Pete Zahut wrote: My mate's £12/month get him an annual service, all call-out charges, all parts and all labour, within 24 hours of reporting the fault. Last year he was very unlucky and had a spate of problems; first the spark generator went then a couple of months later the gas valve was replaced. About 3 or 4 months later the PCB had to be replaced. All covered for just £12/month - well worth it IMHO. Until they decide they will no longer support this model. As happened to my brother with a BG service contract. On a boiler they'd installed only 6 years earlier. Needless to say he no longer has a BG service contract and had a decent boiler installed - rather than the BG recommended c**p as before. -- *If at first you don't succeed, destroy all evidence that you tried * Dave Plowman London SW To e-mail, change noise into sound. |
#17
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boilers and insurance can we believe it?t
Dave Plowman (News) wrote:
In article , Pete Zahut wrote: My mate's £12/month get him an annual service, all call-out charges, all parts and all labour, within 24 hours of reporting the fault. Last year he was very unlucky and had a spate of problems; first the spark generator went then a couple of months later the gas valve was replaced. About 3 or 4 months later the PCB had to be replaced. All covered for just £12/month - well worth it IMHO. Until they decide they will no longer support this model. As happened to my brother with a BG service contract. On a boiler they'd installed only 6 years earlier. Needless to say he no longer has a BG service contract and had a decent boiler installed - rather than the BG recommended c**p as before. True, but then again, there isn't just BG offering these service contracts. We have one with a local company and they're excellent but if they decide to pull that trick, there's other places to go to. |
#18
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boilers and insurance can we believe it?t
On Thu, 16 Dec 2010 11:09:15 +0000 (GMT), "Dave Plowman (News)"
wrote: Until they decide they will no longer support this model. As happened to my brother with a BG service contract. On a boiler they'd installed only 6 years earlier. Needless to say he no longer has a BG service contract and had a decent boiler installed - rather than the BG recommended c**p as before. What happens to all insurance schemes IMO, is that the work expands because they have intentionally broken the link between the amount paid and the service provided. Same with vets, dentists, car body repairers. Frequently a licence to print money. with the added incentive of generating unnecessary work. |
#19
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boilers and insurance can we believe it?t
On 16/12/2010 11:46, Pete Zahut wrote:
Dave Plowman (News) wrote: In , Pete wrote: My mate's £12/month get him an annual service, all call-out charges, all parts and all labour, within 24 hours of reporting the fault. Last year he was very unlucky and had a spate of problems; first the spark generator went then a couple of months later the gas valve was replaced. About 3 or 4 months later the PCB had to be replaced. All covered for just £12/month - well worth it IMHO. Until they decide they will no longer support this model. As happened to my brother with a BG service contract. On a boiler they'd installed only 6 years earlier. Needless to say he no longer has a BG service contract and had a decent boiler installed - rather than the BG recommended c**p as before. True, but then again, there isn't just BG offering these service contracts. We have one with a local company and they're excellent but if they decide to pull that trick, there's other places to go to. For me it's the peace of mind thing. I am not prepared to a) look at it myself or b) ring a load of cowboys from yellow pages who might be able to diagnose the fault, might be able to get the parts, and might come when they say they will. With a manufacturer's callout you know it will be fixed there and then, and they take the hit for any parts fitted on a trial and error basis. The other important thing to consider is the price of spares. My boiler has a "special" pump, identical to a generic pump apart from one little detail, so it's £120 instead of £40. Labour charges are probably the least of your worries when assessing the risk. |
#20
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boilers and insurance can we believe it?t
On Thu, 16 Dec 2010 03:23:12 -0800 (PST), Owain
wrote: On Dec 16, 9:58*am, Mark wrote: I find Worcestor-Bosch offer a decent service + insurance scheme, although this is only for their own boilers. One thing to bear in mind is how long can you manage without a working boiler? *WB will come out next day, and sometimes the same day if you have a problem. *Not bad for around 12 per month IIRC. Yes, but I bet they don't promise to fix it next day. I can't recall the exact guarantee but they have always fixed it next day, even when they had to make two journeys to pick up extra parts. I can't imagine anyone else giving such a promise. Although I suppose they should have better parts availability if they only cover their own stuff. -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
#21
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boilers and insurance can we believe it?t
On 15/12/10 21:31, john lewis wrote:
Talking to a man the other day who had spent years and years working for british gas, Do people here generally agree with what he told me? That new main circuit board costs about £600 Trained by BG with their 400% mark-up ? The average price for a boiler pcb is £80-150 with a few around the £250 mark, much less if you get a reconditioned board. I find it staggering that there are not people out there who can repair these circuit boards I find it staggering you have not discovered Google. - |
#22
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boilers and insurance can we believe it?t
On 16/12/2010 12:57, stuart noble wrote:
For me it's the peace of mind thing. I am not prepared to a) look at it myself or b) ring a load of cowboys from yellow pages who might be able to diagnose the fault, might be able to get the parts, and might come when they say they will. With a manufacturer's callout you know it will be fixed there and then, and they take the hit for any parts fitted on a trial and error basis. The other important thing to consider is the price of spares. My boiler has a "special" pump, identical to a generic pump apart from one little detail, so it's £120 instead of £40. Labour charges are probably the least of your worries when assessing the risk. Well my boiler's running on a fan that was a replacement from (let me plug him too!) cetltd.co.uk. It's actually the second replacement, the first one only lasted a couple of years must have been a dud this one has lasted ages. We've been in this house for over 15 years. Same boiler. 12 quid a month for 15 years - that's over 2 grand. Enough in the bank so if it does go wrong tomorrow and I _can't_ fix it I can afford to replace it. Also, check the terms. I heard someone's small print on the radio the other day saying they'll come out and inside 24 hours except at times of unusual demand. Translated they might come and look at it if they aren't too busy, but they won't fix it unless it's easy. I _like_ having a backup immersion heater, gas fire, electric heaters... Andy |
#23
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boilers and insurance can we believe it?t
In message , Mark
writes On Thu, 16 Dec 2010 03:23:12 -0800 (PST), Owain wrote: On Dec 16, 9:58*am, Mark wrote: I find Worcestor-Bosch offer a decent service + insurance scheme, although this is only for their own boilers. One thing to bear in mind is how long can you manage without a working boiler? *WB will come out next day, and sometimes the same day if you have a problem. *Not bad for around 12 per month IIRC. Yes, but I bet they don't promise to fix it next day. I can't recall the exact guarantee but they have always fixed it next day, even when they had to make two journeys to pick up extra parts. They say "begin fixing" on the TV ad IIRC -- geoff |
#24
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boilers and insurance can we believe it?t
In message , The Medway Handyman
writes john lewis wrote: Talking to a man the other day who had spent years and years working for british gas, but is now working elsewhere. Do people here generally agree with what he told me? That new boilers cost about £900 and a new main circuit board costs about £600 so its worth getting the 'call out' type insurance, to cover it, if it goes wrong. Of which he thinks Eion and Southern Electric are the best to get. (he doesn't work for either of them). He also said if the main circuit board goes its almost work paying out the extra £300 and get a completely new boiler. (of which he thought Valiant and another make {which i cannot remember what he said} are the best. I find it staggering that there are not people out there who can repair these circuit boards without paying £600 for one. Paging Geoff. Would Geoff please pick up the white telephone. Everyone seemed to be doing quite well without me Yeah, I'm the man who repairs boiler pcbs well, not me personally any more, but www.cetltd.com Has the OP been going around with earplugs and a blindfold? Never watched watchdog or any of the other programs that has shown BG up for the rip off artists they are? I expect some of the employees actually get drawn into the bull**** -- geoff |
#25
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boilers and insurance can we believe it?t
On Thu, 16 Dec 2010 22:29:22 +0000, geoff wrote:
In message , Mark writes On Thu, 16 Dec 2010 03:23:12 -0800 (PST), Owain wrote: On Dec 16, 9:58*am, Mark wrote: I find Worcestor-Bosch offer a decent service + insurance scheme, although this is only for their own boilers. One thing to bear in mind is how long can you manage without a working boiler? *WB will come out next day, and sometimes the same day if you have a problem. *Not bad for around 12 per month IIRC. Yes, but I bet they don't promise to fix it next day. I can't recall the exact guarantee but they have always fixed it next day, even when they had to make two journeys to pick up extra parts. They say "begin fixing" on the TV ad IIRC Better than BG, who sent someone out within a few hours but did not have any parts and didn't appear to know much about anything. Took them 13 visits to replace a valve! Needless to say I stopped my maintenance contract then. -- (\__/) M. (='.'=) Due to the amount of spam posted via googlegroups and (")_(") their inaction to the problem. I am blocking some articles posted from there. If you wish your postings to be seen by everyone you will need use a different method of posting. |
#26
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boilers and insurance can we believe it?t
On Thu, 16 Dec 2010 21:08:28 +0000, Andy Champ wrote:
Also, check the terms. I heard someone's small print on the radio the other day saying they'll come out and inside 24 hours except at times of unusual demand. Any sensible company offering such services has such a force majeure (aka "get out") clause in the T&Cs. Why should they be liable for not being able to fix your boiler within 48hrs when there is 3' of level snow on the ground? BT instigated their force majeure clause for fault repairs over quite a bit of Scotland and the NE the other week. I _like_ having a backup immersion heater, gas fire, electric heaters... Any sensible household has at least one reasonable backup for each major element of a house; light, heat, cooking and entertainment. -- Cheers Dave. |
#27
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boilers and insurance can we believe it?t
"Dave Liquorice" wrote in message
ll.co.uk... On Thu, 16 Dec 2010 21:08:28 +0000, Andy Champ wrote: Also, check the terms. I heard someone's small print on the radio the other day saying they'll come out and inside 24 hours except at times of unusual demand. Any sensible company offering such services has such a force majeure (aka "get out") clause in the T&Cs. Why should they be liable for not being able to fix your boiler within 48hrs when there is 3' of level snow on the ground? BT instigated their force majeure clause for fault repairs over quite a bit of Scotland and the NE the other week. I _like_ having a backup immersion heater, gas fire, electric heaters... Any sensible household has at least one reasonable backup for each major element of a house; light, heat, cooking and entertainment. -- Cheers Dave. Just a thought - based on the cost of a boiler PCB - how much would a computer cost - or a TV? |
#28
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boilers and insurance can we believe it?t
In article ,
John wrote: Just a thought - based on the cost of a boiler PCB - how much would a computer cost - or a TV? Quite. -- *See no evil, Hear no evil, Date no evil. Dave Plowman London SW To e-mail, change noise into sound. |
#29
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boilers and insurance can we believe it?t
In message , John
writes "Dave Liquorice" wrote in message ill.co.uk... On Thu, 16 Dec 2010 21:08:28 +0000, Andy Champ wrote: Also, check the terms. I heard someone's small print on the radio the other day saying they'll come out and inside 24 hours except at times of unusual demand. Any sensible company offering such services has such a force majeure (aka "get out") clause in the T&Cs. Why should they be liable for not being able to fix your boiler within 48hrs when there is 3' of level snow on the ground? BT instigated their force majeure clause for fault repairs over quite a bit of Scotland and the NE the other week. I _like_ having a backup immersion heater, gas fire, electric heaters... Any sensible household has at least one reasonable backup for each major element of a house; light, heat, cooking and entertainment. -- Cheers Dave. Just a thought - based on the cost of a boiler PCB - how much would a computer cost - or a TV? If you have to ask, you can't afford it ... It's not a question that would give a sensible repluy There are a huge number of boiler pcbs with very different levels of complexity. Complexity has little to do with the price compare the Worcester 24i junior which is a fairly complicated pcb at £94.95 http://www.akgas.co.uk/Worcester-PCB...JUNIOR-8748300 4840.html?gclid=CIPI4MzC9KUCFYUe4QodYUQHoA with the potterton profile at £120.46 http://www.akgas.co.uk/Potterton-PCB...aProfile-PCB-4 07677.html The profile contains three transistors -- geoff |
#30
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boilers and insurance can we believe it?t
john lewis wrote:
"Huge" wrote in message http://www.catb.org/~esr/faqs/smart-questions.html its like you go into a pub and there is about thirty sweaty old salts, plumbers, electricians and various top experts with umpteen years of experience; and you say sorry lads to break up the conversation about naked women. But i know s*d all about plumbing (but have a degree in fission and a docturate in psychology) and could you give your opinion about someone elses opionion about boilers. But no degree or docturate? in common sense or social skills i see. - |
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