Home |
Search |
Today's Posts |
|
Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte. |
Reply |
|
LinkBack | Thread Tools | Display Modes |
#42
|
|||
|
|||
My apology to Robin Lee of Lee Valley
On Mon, 15 Sep 2003 09:03:42 -0500, Hoyt Weathers
wrote: To Robin Lee: I just looked on my front porch for the order package. It was just outside the door. FedEx has a bad habit of leaving packages there with no notification to anyone in my home. It is for certain that no person in my house signed for it. Who signed for the package? I think FedEx falsified that matter. Since I now have the unopened package, I will take it to FedEx and refuse delivery. It should then be returned to Lee Valley for refund credit to my account. Most shippers have a "Driver Release" policy. The shipper must specify that a signature is required so this doesn't happen. It's quite common in my 'hood. Maybe you're going a bit overboard with this? Barry |
#43
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Mon, Sep 15, 2003, 2:52pm (EDT+4) (Leon)
says: snip When I have this type of problem I Always consider what I could have done wrong first and then find out what really happened. snip I don't know that I have ever had this type of problem. I do order stuff, usually something for one of my kids for one of their 4X4 projects (they have me call in the order, using my debit card, and pay me - first - that's from experience LOL). At the time of the order, I ask how long to get here. With the 4X4 stuff, 5-10 working days seems about the norm. I tell the kid, and if it isn't here in however long they said, I call back and check the status. Saves a lot of heartburn. JOAT Atheism is a non-prophet organization. Life just ain't life without good music. - JOAT Web Page Update 15 Sep 2003. Some tunes I like. http://community-2.webtv.net/Jakofal...OMETUNESILIKE/ |
#44
|
|||
|
|||
Dissatisfied with Lee Valley order
CW wrote:
Things happen. This may very well have been one problem out of thousands of orders. Leon's approach would have been the thing to do. The only thing I have found is that they want to charge obscene amounts, unrelated to the size or value, to ship internationally. When I want stuff, I ship it to my sister in FL, and she ships it to me. Still cheaper than LV prices ! Steve |
#45
|
|||
|
|||
Dissatisfied with Lee Valley order
FWIW, I've never had a problem with Lee Valley and will continue to do
business with them. Based on what I've read here on the wreck, they are extremely responsive to their customers, so I have no doubt that should I ever have a problem, it will be resolved promptly. I find it curious though... You post on the 14th that you have not received the package and will refuse, yet Mr Lee notes the package was signed for the morning of the 11th. djb -- "Quando Omni Flunkus Moritati" |
#46
|
|||
|
|||
Dissatisfied with Lee Valley order
Hoyt Weathers wrote:
Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. I mistakenly believed that order method would be the fastest available to me. The order has never arrived. According to FedEx (see post from Rob Lee) the order was received exactly one week after you made the telephone call. In a reply to Leon, you go on about how you're telling the truth. Could you please confirm that the FedEx report is mistaken? Otherwise, you should apologize for lying and complaining about what was actually good service (1 week delivery for a phone order). Ken Muldrew |
#47
|
|||
|
|||
Dissatisfied with Lee Valley order
Yo, Hoyt.
Your original post says "two weeks ago". Actual order was made the 4th. Not two weeks. The package was delivered to your location in one week. In another post, you stated that Fed Ex had a habit of leaving packages in that location, unsigned for. Why were you not on the lookout? It sounds to me like the project was going kaplooey and the "urgency" of receiving this order just fueled whatever frustration was going on. Sounds to me like you got your panties in a knot and HAVE to be upset with someone.....IMO you don't need to be upset with Lee Valley OR Fed Ex. They did their jobs. When I am waiting on an important delivery, I leave a note taped to the door with instructions for the driver WAY in advance of expected delivery. "leave on back porch, etc." And the I CHECK EVERY DAY....doh. It's really not fair to downfault anyone when so many resources are at your fingertips...tracking numbers, etc. Perry "Hoyt Weathers" wrote in message ... You seem to have gotten in on this thread rather late Mr. Muldrew. It was only this morning that I *received* the package. This morning, I took the unopened package to FedEx Freight which is less than one mile from my home. That office arranged to have FedEx Ground pick up the package and deliver it to Lee Valley. Mr. Robin Lee has been fully informed of this transaction as it stands to this minute. There are other pertinent postings on this topic if you care to read them. The FedEx report is indeed incorrect in that no person signed for the delivery. Also, I did not tell a falsehood. Ken Muldrew wrote: Hoyt Weathers wrote: Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. I mistakenly believed that order method would be the fastest available to me. The order has never arrived. According to FedEx (see post from Rob Lee) the order was received exactly one week after you made the telephone call. In a reply to Leon, you go on about how you're telling the truth. Could you please confirm that the FedEx report is mistaken? Otherwise, you should apologize for lying and complaining about what was actually good service (1 week delivery for a phone order). Ken Muldrew |
#48
|
|||
|
|||
Dissatisfied with Lee Valley order
Hoyt Weathers wrote:
The FedEx report is indeed incorrect in that no person signed for the delivery. That seems to be the case. Also, they claimed to have delivered it on the 11th; I believe you dispute this as well. Also, I did not tell a falsehood. I reproduce below a sentence that is deliberately misleading: Hoyt Weathers wrote: Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. Here you imply that you placed the order two weeks ago. Instead, you waited 4 days from the time that you needed the two items before finally placing the order on the 4th (which was 10 days prior to your complaint, not two weeks). Unless you specify, and agree to pay for, rapid delivery, a 10 day waiting period is well within the acceptable range for mail order service. I think your public complaint was unjustified. Ken Muldrew |
#49
|
|||
|
|||
Dissatisfied with Lee Valley order
The real bummer part about all this is not only will Rob lose a sale through
no fault of his own, but now he'll grant a full refund on the original purchase, including the freight and he'll eat it with a smile on his face. I s'pose sooner or later it'll transpire to higher costs for Rob resulting in a higher retail price. At the end of the day Hoyt doesn't get a new "toy" for the shop and feels compelled to take time and gas out of his budget to "deliver" the package back to Fed Ex, Rob gets to demonstrate their attitude for customer service and all of us will shake our heads at the whole thing at the same time we're aware that it could have happened to any of us yet knowing the "good guys" took another one..... sigh..... Rob http://www.robswoodworking.com "Hoyt Weathers" wrote in message ... You seem to have gotten in on this thread rather late Mr. Muldrew. It was only this morning that I *received* the package. This morning, I took the unopened package to FedEx Freight which is less than one mile from my home. That office arranged to have FedEx Ground pick up the package and deliver it to Lee Valley. Mr. Robin Lee has been fully informed of this transaction as it stands to this minute. There are other pertinent postings on this topic if you care to read them. The FedEx report is indeed incorrect in that no person signed for the delivery. Also, I did not tell a falsehood. snipped |
#50
|
|||
|
|||
My apology to Robin Lee of Lee Valley
On Mon, 15 Sep 2003 14:19:29 GMT, "Upscale"
wrote: "Charlie Self" wrote in message ... No. You get your share of the blame for not checking thoroughly before popping off. Yeah, we know Charlie, you're perfect and you're willing to admit it. What's with the attitude? FWIW I think Charlie is right and Hoyt acted inappropriately. Businesses depend on their good reputation and the goodwill of their customers. To trash a company without foundation is as wrong as it is to damage the reputation of any person. When done on a public forum and, more specifically, a public forum devoted to the discussion of the area of business that the company is in, the offence is even greater. As to the alleged perfection of Mr. Self: If I were to look back over the many years that Charlie has participated in this group, I would find him to be perfectly within his rights to tell you to go to hell. Charlie has always taken the time to help out Wreckers of all levels of competence and to do so with wit and style. He is knowledgeable and shares his knowledge willingly. Looking back over your contributions for the nine months that you've been hanging around here, I wonder if you could say the same about yourself. Regards, Tom Tom Watson - Woodworker Gulph Mills, Pennsylvania http://users.snip.net/~tjwatson |
#51
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Doug Miller" wrote in message .com... In article , "mttt" wrote: The thing that really irritated me, though, was that I was home at the time. The guy didn't even bother to ring the doorbell. Ok - you got me there... That's pretty damned lazy. Or maybe the delivery person is one helluva' Introvert and just can't bring him/herself to ring the bell. |
#52
|
|||
|
|||
Dissatisfied with Lee Valley order
"Ken Muldrew" wrote in message ... Hoyt Weathers wrote: The FedEx report is indeed incorrect in that no person signed for the delivery. That seems to be the case. Also, they claimed to have delivered it on the 11th; I believe you dispute this as well. Ken, want me to find you a dead horse and you can beat on it for a while? |
#53
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Big deep lung full of cold crisp Pennsylvania air this morning Tom g!
Rob snipped , I would find him to be perfectly within his rights to tell you to go to hell. Charlie has always taken the time to help out Wreckers of all levels of competence and to do so with wit and style. He is knowledgeable and shares his knowledge willingly. Looking back over your contributions for the nine months that you've been hanging around here, I wonder if you could say the same about yourself. Regards, Tom Tom Watson - Woodworker Gulph Mills, Pennsylvania http://users.snip.net/~tjwatson |
#54
|
|||
|
|||
My apology to Robin Lee of Lee Valley
On Mon, 15 Sep 2003 20:38:03 GMT, "Rob Stokes"
wrote: Big deep lung full of cold crisp Pennsylvania air this morning Tom g! OKH#4-swoosh. Regards, Tom Tom Watson - Woodworker Gulph Mills, Pennsylvania http://users.snip.net/~tjwatson |
#55
|
|||
|
|||
Dissatisfied with Lee Valley order
A lot of people have taken shots at you for this post.
I'm not sure exactly what the problem is so I'm asking for more info. Tell me if this is correct: You placed a phone order and assumed (i.e., didn't ask) the order would arrive at a certain date. Order didn't arrive and you no longer want it. You blame Lee Valley for the late delivery. This is where I'm unclear. What did Lee Valley do wrong? Dennis Vogel "Hoyt Weathers" wrote in message ... Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. I mistakenly believed that order method would be the fastest available to me. The order has never arrived. I no longer needed the items since I used other tools I already had on hand to complete the project in order to meet schedule. I will refuse the shipment if it ever does arrive and have informed Lee Valley of my decision to do so. I never received notification that the order was shipped or any other communication of any nature from Lee Valley. I am extremely disappointed with Lee Valley in this situation and have told them so. In future, I will never again order anything via telephone from Lee Valley. That method is totally untrustworthy as the company has now proved to me. Someone flubbed up royally in this situation. If there is a record of that order, then the telephone order taker's name should be available to Lee Valley. At the very least, that person needs some serious attitude adjustments before more harm is done. |
#56
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Charlie Self" wrote in message Yeah, but like most of us, you'll settle. If you don't believe that, look straight down after you pass 60. Charlie Self Ah Charlie, you got your order of lookin at things mixed up... That is CRS syndrome. If you recall, you are supposed to look at a pretty girl first and then look straight down...;~) |
#57
|
|||
|
|||
Dissatisfied with Lee Valley order
Correct me if I'm wrong, Hoyt but YOU did write the following, did you not?
snip " The order has never arrived. I no longer needed the items since I used other tools I already had on hand to complete the project in order to meet schedule. I will refuse the shipment if it ever does arrive and have informed Lee Valley of my decision to do so. I never received notification that the order was shipped or any other communication of any nature from Lee Valley. I am extremely disappointed with Lee Valley in this situation and have told them so. In future, I will never again order anything via telephone from Lee Valley. That method is totally untrustworthy as the company has now proved to me. Someone flubbed up royally in this situation. If there is a record of that order, then the telephone order taker's name should be available to Lee Valley. At the very least, that person needs some serious attitude adjustments before more harm is done. Woody" so, to paraphrase you, they are "untrustworthy", "someone flubbed up royally...", "that person needs some serious attitude adjustments..." NOW you say that you never claimed Lee Valley did anything wrong!! and that you never blamed Lee Valley for the late delivery. Have I suddenly been struck by the inability to understand plain English? Seems to me you laid the blame solely at the feet of Lee Valley for the "late" delivery. Just accept your mistakes rather than try to weasel out of what you originally said. Leave that to the politicians. dave Hoyt Weathers wrote: Mr. Vogel, you are partly correct. I did place the order by telephone. I did assume it would arrive in due course which I have learned to expect from previous shipments to me from Lee Valley. Since the order did not arrive by the time I needed the two items, I used other tools in my shop to complete the project. Ergo, the ordered items were no longer needed. I never claimed Lee Valley did anything wrong. I did state that I was extremely disappointed with Lee Valley. That is water over the dam, so to speak. I never blamed Lee Valley for the late delivery. My original posting was what I thought, at that time, to be wrong and stated the facts as I then thought them to be. Just this morning did I find the shipment from Lee Valley on my front porch. At most, I will go out of my front doors onto that front porch perhaps every other month. Rob Lee and I have had several exchanges of e-mails. I feel in my heart that Rob Lee and I are on the same wavelength in this matter. Mr. Vogel, if I have not answered your questions, please reply in kind. Hoyt Weathers "Dennis " wrote: A lot of people have taken shots at you for this post. I'm not sure exactly what the problem is so I'm asking for more info. Tell me if this is correct: You placed a phone order and assumed (i.e., didn't ask) the order would arrive at a certain date. Order didn't arrive and you no longer want it. You blame Lee Valley for the late delivery. This is where I'm unclear. What did Lee Valley do wrong? Dennis Vogel "Hoyt Weathers" wrote in message ... Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. I mistakenly believed that order method would be the fastest available to me. The order has never arrived. I no longer needed the items since I used other tools I already had on hand to complete the project in order to meet schedule. I will refuse the shipment if it ever does arrive and have informed Lee Valley of my decision to do so. I never received notification that the order was shipped or any other communication of any nature from Lee Valley. I am extremely disappointed with Lee Valley in this situation and have told them so. In future, I will never again order anything via telephone from Lee Valley. That method is totally untrustworthy as the company has now proved to me. Someone flubbed up royally in this situation. If there is a record of that order, then the telephone order taker's name should be available to Lee Valley. At the very least, that person needs some serious attitude adjustments before more harm is done. |
#58
|
|||
|
|||
Dissatisfied with Lee Valley order
"Bay Area Dave" wrote in message m... snip. Have I suddenly been struck by the inability to understand plain English? No, nothing sudden about it. You don't seem to have had that ability since you started posting here. |
#59
|
|||
|
|||
Dissatisfied with Lee Valley order
In reply to the posting by Sam Krenov, I will reply to Mr. Muldrew. Mr. Muldrew, I do
not dispute the date FedEx records show to be the delivery date. It was found by me only this morning, the 15th of September. I think the actual delivery was when I picked up the package from the floor of my front porch. From a technical and legal point of view, I never officially accepted delivery. I took it, unopened, to my local FedEx Freight office this morning and they now have custody of it. I have told Rob Lee this in much more detail than is stated here. Hoyt Weathers Sam Krenov wrote: "Ken Muldrew" wrote in message ... Hoyt Weathers wrote: The FedEx report is indeed incorrect in that no person signed for the delivery. That seems to be the case. Also, they claimed to have delivered it on the 11th; I believe you dispute this as well. Ken, want me to find you a dead horse and you can beat on it for a while? |
#60
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Charlie Self" wrote in message ... Yeah, but like most of us, you'll settle. If you don't believe that, look straight down after you pass 60. You mean it gets worse when I hit 60? |
#61
|
|||
|
|||
Dissatisfied with Lee Valley order
I have NO trouble understanding you.
Plonk dave Sam Krenov wrote: "Bay Area Dave" wrote in message m... snip. Have I suddenly been struck by the inability to understand plain English? No, nothing sudden about it. You don't seem to have had that ability since you started posting here. |
#62
|
|||
|
|||
Dissatisfied with Lee Valley order
I'm thinking somebody is needing an upping of their meds.
UA100, off to continue debunking the lumber car... |
#63
|
|||
|
|||
My apology to Robin Lee of Lee Valley
On Mon, 15 Sep 2003 09:03:42 -0500, Hoyt Weathers
wrote: To Robin Lee: I just looked on my front porch for the order package. It was just outside the door. I apologize to Lee Valley and to all on this board for the whoop la I caused over this matter. The blame goes to FedEx alone. I love apologies that don't apologise for anything. "I'm sorry you got upset when I screwed your wife. But, dude, like, you should work on your anger management skills." M-- |
#64
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Scratch Ankle Wood wrote:
You mean it gets worse when I hit 60? It's called a dickdoo. Your stomach sticks out further then your dick do. (apologies to the sensitive groupies) |
#65
|
|||
|
|||
My apology to Robin Lee of Lee Valley
In article , Doug
Miller wrote: And you're right, FedEx *does* falsify delivery signatures, at least some of the time. I had an example recently; a package worth several hundred dollars was left in the driveway. The tracking information shows that it was signed for by "F. Rontdoor" !! http://tinyurl.com/nepl Gun collectors (I am one) deal with this all the time. Firearms and ammunition are normally shipped "adult signature required", but the only times I've ever actually encountered a delivery critter were when I was at my computer desk 12 feet from the front door. I'd hear the doorbell ring, get up, and barely see them before they reached the end of the sidewalk. They're *fast*!. You should hear the horror stories on the collector mailing lists: valuable firearms delivered without signature, left outside in the weather on the back deck, reported "stolen in transit" to the BATF, only to be discovered as a rusty mess some weeks later. Or (worse), propped up against the front door in full view of the street. I've opened the front door for my kids' friends dropping over after school, only to discover 1,400 rounds of 8mm rifle ammunition "hidden" under the welcome mat (it's rather like hiding a bus under your living room rug). Like lots of people, we only use the front door for guests and pizza delivery. But when I order something, I check it every single day, while also tracking it online. Kevin |
#66
|
|||
|
|||
Dissatisfied with Lee Valley order
Oh what the heck, I might as well get my shot in here too.
So either you have a veeeeery large front porch and the package was lost for days and days, or... oh wait a minute, I see now that you don't go out that door. So, you expect FedEx to "go over the hill and thru the woods" and deliver to some special place from where you make your egress at your house, sans instructions from you - either to Lee Valley upon placement of order or by a note taped to door, or ??? You think FedEx reads your mind, or that they deliver to special places at everyone's house? Then.... As you wait with baited breath for your urgent delivery, you don't once think that it may be sitting on your FRONT porch. And, then you let out a rant, bitching about LeeValley, which goes overboard on customer service (try this same episode with another vendor). Here's an idea - back up and say, "geeze, I'm sorry, I f&^^k'd up and didn't THINK! (Now,(for example) if you have some interesting set up where you have an alley behind your house and everyone routinely makes deliveries back there, I take back a _part_ of my rant at you) Renata On Mon, 15 Sep 2003 16:42:56 -0500, Hoyt Weathers wrote: Mr. Vogel, you are partly correct. I did place the order by telephone. I did assume it would arrive in due course which I have learned to expect from previous shipments to me from Lee Valley. Since the order did not arrive by the time I needed the two items, I used other tools in my shop to complete the project. Ergo, the ordered items were no longer needed. I never claimed Lee Valley did anything wrong. I did state that I was extremely disappointed with Lee Valley. That is water over the dam, so to speak. I never blamed Lee Valley for the late delivery. My original posting was what I thought, at that time, to be wrong and stated the facts as I then thought them to be. Just this morning did I find the shipment from Lee Valley on my front porch. At most, I will go out of my front doors onto that front porch perhaps every other month. Rob Lee and I have had several exchanges of e-mails. I feel in my heart that Rob Lee and I are on the same wavelength in this matter. Mr. Vogel, if I have not answered your questions, please reply in kind. Hoyt Weathers "Dennis " wrote: A lot of people have taken shots at you for this post. I'm not sure exactly what the problem is so I'm asking for more info. Tell me if this is correct: You placed a phone order and assumed (i.e., didn't ask) the order would arrive at a certain date. Order didn't arrive and you no longer want it. You blame Lee Valley for the late delivery. This is where I'm unclear. What did Lee Valley do wrong? Dennis Vogel "Hoyt Weathers" wrote in message ... Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. I mistakenly believed that order method would be the fastest available to me. The order has never arrived. I no longer needed the items since I used other tools I already had on hand to complete the project in order to meet schedule. I will refuse the shipment if it ever does arrive and have informed Lee Valley of my decision to do so. I never received notification that the order was shipped or any other communication of any nature from Lee Valley. I am extremely disappointed with Lee Valley in this situation and have told them so. In future, I will never again order anything via telephone from Lee Valley. That method is totally untrustworthy as the company has now proved to me. Someone flubbed up royally in this situation. If there is a record of that order, then the telephone order taker's name should be available to Lee Valley. At the very least, that person needs some serious attitude adjustments before more harm is done. |
#67
|
|||
|
|||
Dissatisfied with Lee Valley order
"Hoyt Weathers" wrote in message ... In reply to the posting by Sam Krenov, I will reply to Mr. Muldrew. Mr. Muldrew, I do not dispute the date FedEx records show to be the delivery date. It was found by me only this morning, the 15th of September. I think the actual delivery was when I picked up the package from the floor of my front porch. I was thinking that maybe you just needed a cool down period to regain composure and reasonable thinking.. but Geeeesss I would expect that explanation of delivery time from my 10 year old son but now that he is 16 even he knows that that crap for an excuse does not fly. I suspect Hoyt, that you find it hard to accept responsibility. From a technical and legal point of view, I never officially accepted delivery. I took it, unopened, to my local FedEx Freight office this morning and they now have custody of it. Yeah, use that analogy to explain to the judge why you did not show up for a jury summons. It is your responsibility to look out for yourself and be mature enough to take the initiative to do so. |
#68
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Leon writes:
Yeah, but like most of us, you'll settle. If you don't believe that, look straight down after you pass 60. Charlie Self Ah Charlie, you got your order of lookin at things mixed up... That is CRS syndrome. If you recall, you are supposed to look at a pretty girl first and then look straight down...;~) Wimmen got zip to do with it. Unless I lean forward, I can't even see my damned toes! Charlie Self "Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful." Samuel Johnson |
#69
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Charlie Self" wrote in message Ah Charlie, you got your order of lookin at things mixed up... That is CRS syndrome. If you recall, you are supposed to look at a pretty girl first and then look straight down...;~) Wimmen got zip to do with it. Unless I lean forward, I can't even see my damned toes! OOOoooohhhhh... ;~) Not quite, but pushing 50, I now understand... I suspect that I will better understand as the years go by. I can still see my toes but it is getting harder to touch them... |
#70
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Charlie Self" wrote in message This has been the kind of weather day Ma Nature intended when she cranked things up millenia ago. Plenty of good, clear air, even in WV! Unfortunately WV may be getting the good, clean air rammed down its throat later this week if that storm comes near...Good Luck with that.. |
#71
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Kevin Craig wrote:
snipped You should hear the horror stories on the collector mailing lists: valuable firearms delivered without signature, left outside in the weather on the back deck, reported "stolen in transit" to the BATF, only to be discovered as a rusty mess some weeks later. Or (worse), propped up against the front door in full view of the street. I've opened the front door for my kids' friends dropping over after school, only to discover 1,400 rounds of 8mm rifle ammunition "hidden" under the welcome mat (it's rather like hiding a bus under your living room rug). I guess my delivery guy is more conscientious than yours. I had an order for approx. $2,000 worth of computer parts delivered while it was raining. He didn't want to leave it on the front porch or exposed to the rain. Several days later, after "not receiving" the order, I called and was informed it had been delivered to the back deck. After not being able to find the package, I opened the lid on my gas grill. There was the package. I'm glad I wasn't in the mood for a steak between the time the package was delivered and me finding it. -- Jack Novak Buffalo, NY - USA |
#72
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Hell, I'LL take the blame if this thread will die!
(I know...I'm contributing to it's longevity. Don't get nitpicky...) dave Unisaw A100 wrote: The blame goes to FedEx alone. Thank God we have someone to blame. |
#73
|
|||
|
|||
My apology to Robin Lee of Lee Valley
In article , Bay Area Dave wrote:
Hell, I'LL take the blame if this thread will die! Good enough -- we all agree it's all your fault. My last post on the subject. ;-) -- Regards, Doug Miller (alphageek-at-milmac-dot-com) |
#74
|
|||
|
|||
Dissatisfied with Lee Valley order
Renata notes:
(Now,(for example) if you have some interesting set up where you have an alley behind your house and everyone routinely makes deliveries back there, I take back a _part_ of my rant at you) Ah, hell. I've got an alley alongside my house, but it's narrow (funny thing about alleys), and none of the delivery people are interested in going there and into my tiny, fenced back yard. So it's front porch for deliveries 99% of the time, regardless of requests. So, I look. Probably as well they don't go into the alley: the kids down the other end blow through here on and in a wide variety of clapped out vehicles, blast across the street and into the extension of the alley on that side. If they ever got whacked by a delivery truck, it would bring on a real spate of "child on bicycle is hit by vehicle" as we had a week or so ago. Turned out a 17 year old ignored a stop sign and ran into the side of a passing car, so the TV and newspaper dolts tried to make it the driver's fault. I don't think many of the kids on our alley are 17 yet, though. Some may make it. Charlie Self "Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful." Samuel Johnson |
#75
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Leon notes:
Wimmen got zip to do with it. Unless I lean forward, I can't even see my damned toes! OOOoooohhhhh... ;~) Not quite, but pushing 50, I now understand... I suspect that I will better understand as the years go by. I can still see my toes but it is getting harder to touch them... Oh, I can touch mine. I just squat down and reach around. Then my wife helps me up. I never really gained much weight until I quit smoking something like 15 years ago. Whoo, did I make up for last years then. Charlie Self "Integrity without knowledge is weak and useless, and knowledge without integrity is dangerous and dreadful." Samuel Johnson |
#76
|
|||
|
|||
My apology to Robin Lee of Lee Valley
The advantages of living in a small village. The UPS and FedEx drivers
flag me down if I'm passing them on the road and they have a package. If not they just put it in the house (never need to lock the doors) and when a package shows up at the Post Office they call to let me know it's there. And...I'm only a day away from Lee Valley!!!!! Phil Trent© wrote: On Mon, 15 Sep 2003 15:54:18 GMT, (Doug Miller) wrote: In article , "mttt" wrote: "Doug Miller" wrote in message igy.com... In article , wrote: To Robin Lee: And you're right, FedEx *does* falsify delivery signatures, at least some of the time. I had an example recently; a package worth several hundred dollars was left in the driveway. The tracking information shows that it was signed for by "F. Rontdoor" !! Yeah - but I'm admittedly very hypocritical on this. When I'm not home and want the package, I want them to just leave it. My neighborhood is good, nothing every gets ripped off. So I'm 80% OK with "F.Rontdoor" signing for me... I hope they don't do this with "signature required" shipments. The thing that really irritated me, though, was that I was home at the time. The guy didn't even bother to ring the doorbell. The world is changing...get used to it! You got the PACKAGE, didn't ya? Maybe he didn't have time to talk about the wife and kids. My mail gets delivered every day...and sometimes includes important stuff. The mailperson never rings the doorbell. USPS delivers by putting the package on the porch near the mail box. They also never ring the bell. FedEx just drops the package off...unless the sender requires a signature. Same with UPS. But the UPS driver always toots his horn as he drives up to my place. He knows that if I'm in, I'll come out and sign for him. The purpose of package delivery is package delivery. If its workin'...its workin'. Hope ya'll have a nice week... Trent Proud member of the Roy Rogers fan club! |
#77
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Charlie Self" wrote in message Oh, I can touch mine. I just squat down and reach around. Then my wife helps me up. ROTFLMAO... I never really gained much weight until I quit smoking something like 15 years ago. Whoo, did I make up for last years then. Untill I was age 23 + 8 months...give or take a week I absolutely never weighed more than 132 lbs. I'm 6' tall and I was shall we say SKINNY, but quite strong in my upper body. I worked in a tire store in the early 70's doing a lot of manual labor. Then I took a nice job and the manual labor cut back dramatically. Before I was 24 I weighed 165 lbs.. and since then,... well you know.. ;~) |
#78
|
|||
|
|||
My apology to Robin Lee of Lee Valley
"Larry Jaques" wrote in message
... You should know that you have to check outside your door for packages in strange places whenever you are expecting a package to be left, Hoyt. Gotta agree with this one. I know when I order stuff from LV I look every day. Hell, two or three times a day. I get antsy and can't wait for my goodies to arrive. To me it seems strange to not look and pace and pace and look waiting for my toys to arrive. Oh well. I guess it's just me. ;-) Dennis Vogel |
#79
|
|||
|
|||
Dissatisfied with Lee Valley order
Wow. Coulda fooled me. I read nothing but contempt
for Lee Valley's phone order system, order handling and shipment notification. Glad you cleared it up, though. Dennis Vogel "Hoyt Weathers" wrote in message ... Mr. Vogel, you are partly correct. I did place the order by telephone. I did assume it would arrive in due course which I have learned to expect from previous shipments to me from Lee Valley. Since the order did not arrive by the time I needed the two items, I used other tools in my shop to complete the project. Ergo, the ordered items were no longer needed. I never claimed Lee Valley did anything wrong. I did state that I was extremely disappointed with Lee Valley. That is water over the dam, so to speak. I never blamed Lee Valley for the late delivery. My original posting was what I thought, at that time, to be wrong and stated the facts as I then thought them to be. Just this morning did I find the shipment from Lee Valley on my front porch. At most, I will go out of my front doors onto that front porch perhaps every other month. Rob Lee and I have had several exchanges of e-mails. I feel in my heart that Rob Lee and I are on the same wavelength in this matter. Mr. Vogel, if I have not answered your questions, please reply in kind. Hoyt Weathers "Dennis " wrote: A lot of people have taken shots at you for this post. I'm not sure exactly what the problem is so I'm asking for more info. Tell me if this is correct: You placed a phone order and assumed (i.e., didn't ask) the order would arrive at a certain date. Order didn't arrive and you no longer want it. You blame Lee Valley for the late delivery. This is where I'm unclear. What did Lee Valley do wrong? Dennis Vogel "Hoyt Weathers" wrote in message ... Two weeks ago I needed two items in a hurry for a project I was trying to complete on schedule, so I ordered by telephone. I mistakenly believed that order method would be the fastest available to me. The order has never arrived. I no longer needed the items since I used other tools I already had on hand to complete the project in order to meet schedule. I will refuse the shipment if it ever does arrive and have informed Lee Valley of my decision to do so. I never received notification that the order was shipped or any other communication of any nature from Lee Valley. I am extremely disappointed with Lee Valley in this situation and have told them so. In future, I will never again order anything via telephone from Lee Valley. That method is totally untrustworthy as the company has now proved to me. Someone flubbed up royally in this situation. If there is a record of that order, then the telephone order taker's name should be available to Lee Valley. At the very least, that person needs some serious attitude adjustments before more harm is done. |
#80
|
|||
|
|||
My apology to Robin Lee of Lee Valley
Michael Baglio wrote in message . ..
On Mon, 15 Sep 2003 09:03:42 -0500, Hoyt Weathers wrote: Get a post office box. You will not have any doubts about where your package is! After UPS and FEDEX both hung medicine packages on my rural mail box that is a quarter mile from house, I gave up. I guess the red flag signed for them. I wonder how much the theives got for a three months supply of codeine pain pills. Bill |
Reply |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
HOMIER Lathe Order Problems, customer service dept. MIA... | Metalworking | |||
Roof Valley Repair - position of felt? | UK diy | |||
**** Thames Valley or London Group meet on March 17th ***** | UK diy | |||
Warning Enco's online order system. | Metalworking |