Correct me if I'm wrong, Hoyt but YOU did write the following, did you not?



snip

" The order has never arrived. I no longer needed the
items since I used other tools I already had on hand to complete the
project in order
to meet schedule. I will refuse the shipment if it ever does arrive and
have informed
Lee Valley of my decision to do so.

I never received notification that the order was shipped or any other
communication
of any nature from Lee Valley. I am extremely disappointed with Lee
Valley in this
situation and have told them so.

In future, I will never again order anything via telephone from Lee
Valley.

That method is totally untrustworthy as the company has now proved to
me. Someone flubbed
up royally in this situation. If there is a record of that order, then
the telephone
order taker's name should be available to Lee Valley. At the very least,
that person
needs some serious attitude adjustments before more harm is done.

Woody"

so, to paraphrase you, they are "untrustworthy", "someone flubbed up
royally...", "that person needs some serious attitude adjustments..."

NOW you say that you never claimed Lee Valley did anything wrong!! and
that you never blamed Lee Valley for the late delivery. Have I suddenly
been struck by the inability to understand plain English? Seems to me
you laid the blame solely at the feet of Lee Valley for the "late" delivery.

Just accept your mistakes rather than try to weasel out of what you
originally said. Leave that to the politicians.

dave



Hoyt Weathers wrote:

Mr. Vogel, you are partly correct. I did place the order by telephone. I did assume
it would arrive in due course which I have learned to expect from previous shipments
to me from Lee Valley. Since the order did not arrive by the time I needed the two
items, I used other tools in my shop to complete the project. Ergo, the ordered items
were no longer needed. I never claimed Lee Valley did anything wrong. I did state
that I was extremely disappointed with Lee Valley. That is water over the dam, so to
speak. I never blamed Lee Valley for the late delivery. My original posting was what
I thought, at that time, to be wrong and stated the facts as I then thought them to
be. Just this morning did I find the shipment from Lee Valley on my front porch. At
most, I will go out of my front doors onto that front porch perhaps every other
month. Rob Lee and I have had several exchanges of e-mails. I feel in my heart that
Rob Lee and I are on the same wavelength in this matter.

Mr. Vogel, if I have not answered your questions, please reply in kind.

Hoyt Weathers

"Dennis " wrote:


A lot of people have taken shots at you for this post.
I'm not sure exactly what the problem is so I'm asking
for more info. Tell me if this is correct: You placed
a phone order and assumed (i.e., didn't ask) the order
would arrive at a certain date. Order didn't arrive and
you no longer want it. You blame Lee Valley for the
late delivery. This is where I'm unclear. What did Lee
Valley do wrong?

Dennis Vogel

"Hoyt Weathers" wrote in message
...

Two weeks ago I needed two items in a hurry for a project I was trying to

complete on

schedule, so I ordered by telephone. I mistakenly believed that order

method would be

the fastest available to me. The order has never arrived. I no longer

needed the

items since I used other tools I already had on hand to complete the

project in order

to meet schedule. I will refuse the shipment if it ever does arrive and

have informed

Lee Valley of my decision to do so.

I never received notification that the order was shipped or any other

communication

of any nature from Lee Valley. I am extremely disappointed with Lee Valley

in this

situation and have told them so.

In future, I will never again order anything via telephone from Lee

Valley. That

method is totally untrustworthy as the company has now proved to me.

Someone flubbed

up royally in this situation. If there is a record of that order, then the

telephone

order taker's name should be available to Lee Valley. At the very least,

that person

needs some serious attitude adjustments before more harm is done.