Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking about
instead of giving you the old bullsit.

Thanks in advance
--
troubleinstore
Email address in posting is ficticious and is intended as spam trap
Personal mail can be sent via website.
http://www.tuppencechange.co.uk/contact.php

View my auction items on eBay & eBid:-
http://www.tuppencechange.co.uk/auction-idx.html



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On Wed, 20 Oct 2004 08:08:10 +0100, "troubleinstore"
wrote:

Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking about
instead of giving you the old bullsit.

Thanks in advance
have a look at www.dabs.com you might be able to nrgotiate a discount
for three

also www.empiredirect.co.uk

joe

On 20 Oct 2004, troubleinstore wrote

Sorry to post something off topic but I hope sincerley that
someone can help.

In the past I have always built my own PC's, but now, I am after a
laptop, well actually 3, my brother and his sonwants one as well,
so we thought if we all had the same we could help each other if
things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they
always shriek with laughter, so where do I get them from that
should anything go wrong when you take it back the salespeople
will know what they are talking about instead of giving you the
old bullsit.

Thanks in advance

My tuppence; the mileage of others may vary.

Given that you've built and maintained your machines, you're probably
going to know more about what might go wrong -- at least in software
terms -- than any sales person you'll deal with. Personally, I'd treat
laptops like buying any branded goods which will have been sealed at
the factory: assume they're pretty reliable, but that if it goes wrong
no shop is going to do much more than take it in and send it back to
the manufacturer for repair/assessment.

I'm usually an advocate of buying from local geek shops, but it seems
to me that the smaller places have less advantage over the large
outlets when it comes to laptops: unlike desktops, they won't have
assembled the machine themselves, and they won't know a great deal more
about them than you do.

Personally, I'd not have any problem buying from one of the standard
places -- other than Tiny, the service of which I've never heard
anything (nothing at all) good. (From the rabid look of their sales
people whenever I've walked in the shop to anything I've read about
them, you'd never get me buying stuff there.)

I've got no problem with PCWorld when the price is right -- which it
sometimes is -- and I've even had reasonable discussions with some of
their sales people. (I bought my last CD writer from their "brown box"
components range, and a wireless router and laptop card -- the choice
of which was supported by one sales guy in spite of being 2/3 the price
of a different one -- and both products were competitively priced.)

If I was buying three at once, once I'd decided the specification I'd
work on price, by going to one of the big shops and driving as hard a
deal as I could.

--
Cheers,
Harvey

"troubleinstore" wrote in message
...
Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always
shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking
about
instead of giving you the old bullsit.

I have found Dell computers to be reliable and, on the odd occasion that
something has gone wrong, the support has been good. Most of my office
network is home built, but I used a Dell machine for the server.

Colin Bignell

On Wed, 20 Oct 2004 07:30:47 UTC, tarquinlinbin
wrote:

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking about
instead of giving you the old bullsit.

have a look at www.dabs.com you might be able to nrgotiate a discount
for three

Your reply doesn't match the requirements! Talk to Dabs - he'll be
lucky...
--
The information contained in this post
is copyright (C) RD Eager, 2004, and
may not be published in, or used by
http://www.diyprojects.info, who are
FORBIDDEN from copying it.

I have found Dell computers to be reliable and, on the odd occasion that
something has gone wrong, the support has been good. Most of my office
network is home built, but I used a Dell machine for the server.

Beware, the screen hinge on my wifes Dell laptop has broken after 13 months
and their attitude is that it's not covered under the warranty because it's
"normal wear and tear". Note it's broken not just worn and loose.

We paid the extra for Dell because the machine was covered by 3 years next
day on site warranty. Yet when the power supply failed it took over a week
to get a replacement.

So basically we are totally underwhelmed by Dell's customer service and I
doubt we will ever buy anything else from them.

Just tuppence worth.

Sam

Question is, what is the best place to get one from?

I've always bought Acer for myself and on behalf of my parents. I can't
remember exactly where from, but probably Misco. I just search through the
lists and buy the cheapest one with a DVD writer and WiFi. The last one (a
few months back) was under the 800 quid mark, inclusive. Paying more just
gets you smaller (or a pointless few hundred MHz on the CPU). The spec is
pretty excellent to begin with.

I can seriously recommend the Acers. They are cheaper than alternative
makes, but are high quality, all mod cons and have proper touchpads (with
software for instant scrolling, etc) rather than those horrible unusable
twiddlesticks.

Christian.

troubleinstore wrote:

Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

My stream of consciousness to add to the other fine contributions.

The first thing to establish when buying laptops is your budget, because
you can pay 500 to 2000+ and get a huge variation of specs in that
range. Then consider what specifications you need - size/weight, screen
size, processor, memory, disk space, optical drives, ports, and so on. I
presume you want a laptop over a desktop for some kind of
space/portability reason, so bear in mind that if you're lugging it
around a lot, 3.5kg (inc psu) is actually rather heavy. All these
factors will go into a big trade-off calculation where you try to find
what you need for your budget.

Then have a look at the main brands' websites and find reviews. The ones
I've used and had no probs with are (in order of preference) Samsung,
IBM, Sony, Dell, Compaq and Toshiba. Personally I would always pay for a
3 year warranty on a laptop. You almost always can't fix it yourself
and you;re paying a premium over an equivalent desktop so treat it as an
investment.

Almost all laptops are boxed off the shelf products. You might want to
add extra memory, if so check there's going to be a SODIMM slot free and
order your own from crucial, it will be cheaper.

Actually sourcing it will be the least of your worries - use comparison
sites like www.priceguideuk.com and once you've found the cheapest
place, do a quick search on google groups to check they are reputable.

HTH

John


--
--
Got a spare GMail invite? I don't have one and I'd like to try it.
c h ee s bike @ y ah o o (dot) c o (dot) u k
--

Actually sourcing it will be the least of your worries - use comparison
sites like www.priceguideuk.com and once you've found the cheapest
place, do a quick search on google groups to check they are reputable.

And ALWAYS pay by credit (NOT debit) card.

Christian.

In an earlier contribution to this discussion,
Tone wrote:


Question is, what is the best place to get one from?

The Far East.
In Bangkok (Panthip Plaza), Laptops selling for the £800 mark in the
UK, sell in Bangkok for about £400-£450, In Singapore the deals are a
little more expensive
So you could have a Holiday in Bangkok, see the culture (or anything
else) buy your laptops and still get them cheaper than buying them in
****y World


It's a long to take them back if they break!
--
Cheers,
Set Square
______
Please reply to newsgroup. Reply address is invalid.

In an earlier contribution to this discussion,
troubleinstore wrote:

Sorry to post something off topic but I hope sincerley that someone
can help.

In the past I have always built my own PC's, but now, I am after a
laptop, well actually 3, my brother and his sonwants one as well, so
we thought if we all had the same we could help each other if things
went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always
shriek with laughter, so where do I get them from that should
anything go wrong when you take it back the salespeople will know
what they are talking about instead of giving you the old bullsit.

Thanks in advance

Try to find an "independent" which specialises in laptops. I don't know
where you live, but Jade Computers in Warwick is quite good. I'm sure that
there are similar places in other parts of the country.
--
Cheers,
Set Square
______
Please reply to newsgroup. Reply address is invalid.

Harvey Van Sickle wrote:

On 20 Oct 2004, troubleinstore wrote


Sorry to post something off topic but I hope sincerley that
someone can help.

In the past I have always built my own PC's, but now, I am after a
laptop, well actually 3, my brother and his sonwants one as well,
so we thought if we all had the same we could help each other if
things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they
always shriek with laughter, so where do I get them from that
should anything go wrong when you take it back the salespeople
will know what they are talking about instead of giving you the
old bullsit.

Thanks in advance


My tuppence; the mileage of others may vary.

Given that you've built and maintained your machines, you're probably
going to know more about what might go wrong -- at least in software
terms -- than any sales person you'll deal with. Personally, I'd treat
laptops like buying any branded goods which will have been sealed at
the factory: assume they're pretty reliable, but that if it goes wrong
no shop is going to do much more than take it in and send it back to
the manufacturer for repair/assessment.

I'm usually an advocate of buying from local geek shops, but it seems
to me that the smaller places have less advantage over the large
outlets when it comes to laptops: unlike desktops, they won't have
assembled the machine themselves, and they won't know a great deal more
about them than you do.


I buy any equipment from the one place I know that gives me an honest
answer to any question, always replaces stuff that has failed under
warranty without question, and only stocks stuff that they know won't
give them grief.

They are never the cheapest, but not the most expensive either,.

www.woc.co.uk


Having been burned on cheap laptops once, I won't buy from anywhere I
don't feel confident in after sales service.

Three laptops, each faulty, each returned three times, and returned with
faults unfixed, that were finally scrapped un used is an expensive mistake.

"troubleinstore" wrote in message
...
Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always
shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking
about
instead of giving you the old bullsit.

Thanks in advance
--
troubleinstore
Email address in posting is ficticious and is intended as spam trap
Personal mail can be sent via website.
http://www.tuppencechange.co.uk/contact.php

View my auction items on eBay & eBid:-
http://www.tuppencechange.co.uk/auction-idx.html



---
Outgoing mail is certified Virus Free.
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www.itdealers.co.uk
Is a very good place to look at if you are considering 2nd user laptops.
Nothing but good reports.
Baz

"nightjar .uk.com" nightjar@insert_my_surname_here wrote in message
. ..


I have found Dell computers to be reliable and, on the odd occasion that
something has gone wrong, the support has been good. Most of my office
network is home built, but I used a Dell machine for the server.

Colin Bignell


Yup - since Gateway went away somewhere obscure, Dell has been my favourite
too.
Regards
Pete
www.thecanalshop.com

"troubleinstore" wrote in message
...
Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always
shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking
about
instead of giving you the old bullsit.

Thanks in advance
--
troubleinstore
Email address in posting is ficticious and is intended as spam trap
Personal mail can be sent via website.
http://www.tuppencechange.co.uk/contact.php

View my auction items on eBay & eBid:-
http://www.tuppencechange.co.uk/auction-idx.html



---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
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The main reccomendation with a laptop in my experience is to stay with a
"big brand" such as IBM, Compaq, Dell, Toshiba etc.
I know of too many people caught out in the long run with the cheaper makes
due to poor after sales service and terrible parts availability.
Tiny wouldn't replace a battery on a 6 month old laptop for example as it's
a "wear and tear" item in their eyes - and to buy a new battery was £160.
Trying to get software drivers for a new OS for a small brand laptop is
often virtually impossible - so getting XP to run on a 2 or 3 year old
machine can be hard. The bigger brands support the older machines for far
longer typically.

You get the idea...!

Alan.

troubleinstore wrote:
Sorry to post something off topic but I hope sincerley that someone can
help.

I know your question was about where to get one, rather than which one
to get, but it would be sensible to do some research into what you need
in a laptop and avoid buying on price - unless you do not plan to keep
it long before upgrading to the next one.
Most of the "cheap" laptops are poorly built, and designed down to the
price with resultant reliability and performance issues.

Ok, so you are covered by various legislation, but that doesn't help if
the machine spends more time being fixed than used, or you have to keep
reloading a new or different machine

It's also worth remembering that, with the exception of memory and HDD,
laptops are pretty much non-upgradeable. So it pays to make sure it has
everything you want when you buy it...

Lee

--
Email address is valid, but is unlikely to be read.

On Wed, 20 Oct 2004 10:01:16 +0100, JK wrote:

Then have a look at the main brands' websites and find reviews. The ones
I've used and had no probs with are (in order of preference) Samsung,
IBM, Sony, Dell, Compaq and Toshiba.

Hi,

Are Toshibas that bad? I always thought they were pretty good.

Got a spare GMail invite? I don't have one and I'd like to try it.
c h ee s bike @ y ah o o (dot) c o (dot) u k

YGM...

cheers,
Pete.

Pete C wrote:
On Wed, 20 Oct 2004 10:01:16 +0100, JK wrote:


Then have a look at the main brands' websites and find reviews. The ones
I've used and had no probs with are (in order of preference) Samsung,
IBM, Sony, Dell, Compaq and Toshiba.


Hi,

Are Toshibas that bad? I always thought they were pretty good.

Toshiba-made models are good, I have one, but the *cheap* Compal-made
models are not as well built. They tend to be more likely to be the ones
that have issues.

The more expensive Compal made models seem to be ok though.

Lee
--
Email address is valid, but is unlikely to be read.

"Pete C" wrote in message
...
On Wed, 20 Oct 2004 10:01:16 +0100, JK wrote:

Then have a look at the main brands' websites and find reviews. The ones
I've used and had no probs with are (in order of preference) Samsung,
IBM, Sony, Dell, Compaq and Toshiba.

Hi,

Are Toshibas that bad? I always thought they were pretty good.



Well, I like them & have owned (& still own) three over the last 7 years.

Not entirely without problems, but then my co-directors, who habitually buy
Dells, have also had problems. I've not had problems getting support or
warranty fixes out of Toshiba.

They don't tend to be cutting edge as far as things like screen resolution &
latest fastest flashiest processor go, but they're well built & I like the
keyboards on them. I used to prefer the twizzle stick pointers, but latest
machine, a Tecra M2, has both this and touch pad, and I've found that I use
the touchpad all the time now & have reconfigured the other pointer to
scroll up/down.

'suppose it's just what you get used to.





--
Richard Sampson

mail me at
richard at olifant d-ot co do-t uk

In article ,
Lee writes:
troubleinstore wrote:
Sorry to post something off topic but I hope sincerley that someone can
help.

I know your question was about where to get one, rather than which one
to get, but it would be sensible to do some research into what you need
in a laptop and avoid buying on price - unless you do not plan to keep
it long before upgrading to the next one.
Most of the "cheap" laptops are poorly built, and designed down to the
price with resultant reliability and performance issues.

Ok, so you are covered by various legislation, but that doesn't help if
the machine spends more time being fixed than used, or you have to keep
reloading a new or different machine

It's also worth remembering that, with the exception of memory and HDD,
laptops are pretty much non-upgradeable. So it pays to make sure it has
everything you want when you buy it...

IME, company-owned laptops have rather short lives too.
I think this is a combination of them being rather fragile
and carried around (verses desktops which are not fragile
and not moved much), and also due to the lack of upgradability,
people find the only way to keep a current laptop (year or two
old at most) is to ensure it doesn't last much longer than that;-)

My suggestion at a previous company where this was an issue was
to decide what the write-off period for a laptop should be
(probably 3 years), and failures prior to that would be fixed
by supplying a replacement of roughly the same age/specification,
and not rewarded with a brand new one.

--
Andrew Gabriel

Christian McArdle wrote:

Question is, what is the best place to get one from?


I've always bought Acer for myself and on behalf of my parents. I can't

I would give another vote for Acer. We have supplied a some of these to
customers recently, and they have been very pleased. The current range
seems to be very well specified and equiped, and look like good value.
They (unlike some of the "noname" brands also have backup and support).


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

John Rumm wrote:

I would give another vote for Acer. We have supplied a some of these to
customers recently, and they have been very pleased. The current range
seems to be very well specified and equiped, and look like good value.
They (unlike some of the "noname" brands also have backup and support).

A read through various Notebook forums might suggest that said backup is
likely to be needed...
But obviously people are more likely to complain than praise.

Lee
--
Email address is valid, but is unlikely to be read.

In article , Christian
McArdle writes
Question is, what is the best place to get one from?

I've always bought Acer for myself and on behalf of my parents. I can't
remember exactly where from, but probably Misco. I just search through the
lists and buy the cheapest one with a DVD writer and WiFi. The last one (a
few months back) was under the 800 quid mark, inclusive. Paying more just
gets you smaller (or a pointless few hundred MHz on the CPU). The spec is
pretty excellent to begin with.

I can seriously recommend the Acers. They are cheaper than alternative
makes, but are high quality, all mod cons and have proper touchpads (with
software for instant scrolling, etc) rather than those horrible unusable
twiddlesticks.

Christian.



FWIW I've heard two large network admin types recommend them now so if
that's any help?....
--
Tony Sayer

In message , Tone
writes
On Wed, 20 Oct 2004 08:08:10 +0100, "troubleinstore"
wrote:

Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

The Far East.
In Bangkok (Panthip Plaza), Laptops selling for the £800 mark in the
UK, sell in Bangkok for about £400-£450, In Singapore the deals are a
little more expensive
So you could have a Holiday in Bangkok, see the culture (or anything
else) buy your laptops and still get them cheaper than buying them in
****y World

Which is great if they go wrong and no one in the UK recognises or will
touch your laptop with a barge pole, even if they should - you just have
to take another holiday



The information contained in this post
may not be published in, or used by
http://www.diyprojects.info

--
geoff

In message , Tone
writes
On Wed, 20 Oct 2004 10:28:13 +0100, "Set Square"
wrote:

In an earlier contribution to this discussion,
Tone wrote:


Question is, what is the best place to get one from?

The Far East.
In Bangkok (Panthip Plaza), Laptops selling for the £800 mark in the
UK, sell in Bangkok for about £400-£450, In Singapore the deals are a
little more expensive
So you could have a Holiday in Bangkok, see the culture (or anything
else) buy your laptops and still get them cheaper than buying them in
****y World


It's a long to take them back if they break!


Yeah I know but think of the fun you can have !


And no need to download masses of binaries either


The information contained in this post
may not be published in, or used by
http://www.diyprojects.info


--
geoff

On Wed, 20 Oct 2004 08:08:10 +0100, "troubleinstore"
wrote:

Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking about
instead of giving you the old bullsit.

Thanks in advance

Hi,

If you want better service try John Lewis, though they don't always
have the latest models they'll match other high st. retailer's prices
and AFIAK include a 2 year guarantee.

cheers,
Pete.

"troubleinstore" wrote in message
...
Sorry to post something off topic but I hope sincerley that someone can
help.

In the past I have always built my own PC's, but now, I am after a laptop,
well actually 3, my brother and his sonwants one as well, so we thought if
we all had the same we could help each other if things went wrong.

Question is, what is the best place to get one from?

Whenever you ask anyone Dixons, Currys, PC World or Tiny, they always
shriek
with laughter, so where do I get them from that should anything go wrong
when you take it back the salespeople will know what they are talking
about
instead of giving you the old bullsit.


I've just bought a Lappy direct from Acer (an Acer- obviously!) having done
quite abit of research,- wouldnt touch any of the others!

Tim..

"Christian McArdle" wrote in message
. net...
Question is, what is the best place to get one from?

I've always bought Acer for myself and on behalf of my parents. I can't
remember exactly where from, but probably Misco. I just search through the
lists and buy the cheapest one with a DVD writer and WiFi. The last one (a
few months back) was under the 800 quid mark, inclusive. Paying more just
gets you smaller (or a pointless few hundred MHz on the CPU). The spec is
pretty excellent to begin with.

I can seriously recommend the Acers. They are cheaper than alternative
makes, but are high quality, all mod cons and have proper touchpads (with
software for instant scrolling, etc) rather than those horrible unusable
twiddlesticks.

I would like to thank everyone for their comments, they were most useful.
It has been decided to get 4 of the Acer 1362WLC Laptop from
www.ebuyer.co.uk , that way, we can all help each other out.
Thanks again.
--
troubleinstore
Email address in posting is ficticious and is intended as spam trap
Personal mail can be sent via website.
http://www.tuppencechange.co.uk/contact.php

View my auction items on eBay & eBid:-
http://www.tuppencechange.co.uk/auction-idx.html

I've bought stuff from Dabs, novatech and simply all before and they are
good firms.

If I were buying a laptop I would pay the extra for a HP or an IBM thinkpad
and definetely stear clear of compaq (they are very good machines but all
the proprietry stuff is v annoying). Many companies buy these in bulk.
Thosiba make robust stuff.

I recently bought a second hand thinkpad, becuase its a massive seller so I
find spares - batteries etc very easy to find. Also IBM's website is
v.comprehensive e.g I've downloaded the complete user manual and specs for
my machine. I can recommend www.lowcostcomputer.co.uk for second hand ones -
I got a thinkpad 600, 266hz, 128MB, 4G for £145 this is perfect for surfing
on the sofa wouldn't use it for work - far too slow. The hard disk failed
they sent a courier out to pick it up and they replaced it with a 10G one.
Why buy on ebay from an individual for a similar price?

Also remember when specing out a machine - that unless you do loads of
graphic stuff, number crunching high end gaming you rarely max out the
processor. So compromise get a lower speed proc and more - fast memory and a
bigger and faster HD. Having more memory and if possible 2 HDs (one for
windows swap file the other for data/programs) which are fast speeds up
normal applications more than a faster processor would.

Also make sure it has the latest bus technology you are interested in e.g.
the latest hardware version of USB or firewire.




---
Outgoing mail is certified Virus Free.
Checked by AVG anti-virus system (http://www.grisoft.com).
Version: 6.0.744 / Virus Database: 496 - Release Date: 24/08/2004