Home |
Search |
Today's Posts |
|
UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
Reply |
|
|
LinkBack | Thread Tools | Display Modes |
#41
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
En el artículo , bert
escribió: Glad you're happy with it. I've got an aversion to paying anything I can avoid to the dirty digger. Bit racist for an international socialist. Don't read Private Eye, do you? -- (\_/) (='.'=) systemd: the Linux version of Windows 10 (")_(") |
#42
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 24/08/16 09:34, Mike Tomlinson wrote:
En el artÃ*culo , bert escribió: Glad you're happy with it. I've got an aversion to paying anything I can avoid to the dirty digger. Bit racist for an international socialist. Don't read Private Eye, do you? Just because the Eye is racist doesn't excuse you... -- €œBut what a weak barrier is truth when it stands in the way of an hypothesis!€ Mary Wollstonecraft |
#43
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article ,
Mike Tomlinson wrote: En el artículo , bert escribió: Glad you're happy with it. I've got an aversion to paying anything I can avoid to the dirty digger. Bit racist for an international socialist. Don't read Private Eye, do you? I doubt harry can read. His posts appear to be computer generated. -- *60-year-old, one owner - needs parts, make offer Dave Plowman London SW To e-mail, change noise into sound. |
#44
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
Mike Tomlinson wrote:
En el , escribió: Glad you're happy with it. I've got an aversion to paying anything I can avoid to the dirty digger. Bit racist for an international socialist. Don't read Private Eye, do you? No, but he's a BMW lover socialist! |
#45
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
En el artículo ,
Capitol escribió: No, but he's a BMW lover socialist! The Eye refers to Rupert Murdoch as the Dirty Digger, hence Mr Plowman's aversion to anything to do with $ky (with which I happen to agree). You might have fun googling PE's Dave Spart and see if you can spot the difference between him and Plowman. https://johnlonden.files.wordpress.c..._private_eye.j pg -- (\_/) (='.'=) systemd: the Linux version of Windows 10 (")_(") |
#46
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article ,
Mike Tomlinson wrote: En el artículo , Capitol escribió: No, but he's a BMW lover socialist! The Eye refers to Rupert Murdoch as the Dirty Digger, hence Mr Plowman's aversion to anything to do with $ky (with which I happen to agree). You might have fun googling PE's Dave Spart and see if you can spot the difference between him and Plowman. https://johnlonden.files.wordpress.c..._private_eye.j pg I can see only one. He has a beard. -- *I used to be a banker, but then I lost interest.* Dave Plowman London SW To e-mail, change noise into sound. |
#47
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Fri, 19 Aug 2016 07:44:26 -0700 (PDT), Yvonne wrote:
They are keen to build up a customer case quickly. That's why they are actually cheaper. For existing mobile customers their all-up price is only £22 per month for fibre. "£22/month for fibre" do you mean FTTP or the less than useless FTTC crap. If they can give me FTTP for £22/month where do I sign? -- Cheers Dave. |
#48
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Sat, 20 Aug 2016 12:29:38 +0100, Adrian Caspersz wrote:
Seems Virgin don't look after customers here, cabinets lie open to the wind / rain, discarded takeaways and vandals, torn strands of coax lie on pavements. I'm feel like taking a walk and snapping pictures of their crippled cabinets. If it's that easy to get at take a pair fo snips with you and force them to repair it properly.... -- Cheers Dave. |
#49
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Fri, 19 Aug 2016 09:24:39 +0100, The Natural Philosopher wrote:
Paragraphs. Ever heard of them? Didn't the telex, fax machine and then the internet make them obsolete? Telex is up to 80 character lines only. Anthing longer ends up as blob at the 80th position. -- Cheers Dave. |
#50
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , Tim Streater
scribeth thus In article l.net, Dave Liquorice wrote: On Fri, 19 Aug 2016 07:44:26 -0700 (PDT), Yvonne wrote: They are keen to build up a customer case quickly. That's why they are actually cheaper. For existing mobile customers their all-up price is only £22 per month for fibre. "£22/month for fibre" do you mean FTTP or the less than useless FTTC crap. FTTC isn't crap. It's giving me more than 30Mbps. 212 on good day here... -- Tony Sayer |
#51
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
En el artículo , tony sayer
escribió: 212 on good day here... ooh. You're on the G.fast trial? Lucky git. -- (\_/) (='.'=) systemd: the Linux version of Windows 10 (")_(") |
#52
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Tue, 30 Aug 2016 08:31:56 +0100, Tim Streater wrote:
"£22/month for fibre" do you mean FTTP or the less than useless FTTC crap. FTTC isn't crap. It's giving me more than 30Mbps. Precisely crap. You are paying the same as someone closer to the cabinet but getting less than 1/2 the service. A GPON connection could give you 1 Gbps, both ways, 10+ km from the optical split not a piddly 78 Mbps for a couple of hundred metres.. -- Cheers Dave. |
#53
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Tue, 30 Aug 2016 16:46:55 +0100, Mike Tomlinson wrote:
212 on good day here... ooh. You're on the G.fast trial? AFAIK G.Fast still petters out to ADSL2 (up to 8 Mbps) at a km or two from the cabinet. The higher speeds are still only achieveable withing a few hundred metres. -- Cheers Dave. |
#54
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
bert wrote:
In article , Capitol writes Subsequent to Open Reach last Saturday concluding that I have a semi shorted intermittent cable fault, I am receiving text messages from BT India asking if my fault has gone away. There is of course, no way to contact them easily. So I went through the 151 routine again and explained to them what the problem was. It was a total waste of time, as the droid had no idea what it was doing, or what had been done and insisted on sending along yet another OR guy this afternoon who confirmed the findings of the last one. When I was foolish enough to ask when the road would be dug up, I was told by OR that that was down to BT who are the service provider. The engineers concerned confirmed my suspicions in that India is totally out of touch with on the ground problems and OR are sent on wild goose chases because of the incompetent BT fault management system. It would seem that there is no way to get an answer as to when the service will be provided from BT. Just to add to the fun, BT India send me text messages and voice mail over the faulty line! Customer service is not their forte! They are definitely afraid of email and this also seems to apply to Plusnet. I get e-mails from plusnet and in response to a comment in a feedback survey that I wasn't impressed by the wifi range of their hub not being any better than BT HH3. Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! |
#55
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 30/08/16 17:44, Capitol wrote:
Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! Which is why I rent my phone and broadband from IDnet. They are in Hemel Hempstead and speak English And don't let Openreach get away with it. -- Karl Marx said religion is the opium of the people. But Marxism is the crack cocaine. |
#56
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , Mike Tomlinson
scribeth thus En el artículo , tony sayer escribió: 212 on good day here... ooh. You're on the G.fast trial? Lucky git. No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. I think they are going faster out at Papworth Everard (where the famous heart hospital is) thats around the 300 to 500 mark IIRC... -- Tony Sayer |
#57
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. -- Tony Sayer |
#58
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 30/08/16 23:05, tony sayer wrote:
Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. -- "When a true genius appears in the world, you may know him by this sign, that the dunces are all in confederacy against him." Jonathan Swift. |
#59
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
En el artículo , tony sayer
escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... -- (\_/) (='.'=) systemd: the Linux version of Windows 10 (")_(") |
#60
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 29/08/2016 22:43, Dave Liquorice wrote:
On Sat, 20 Aug 2016 12:29:38 +0100, Adrian Caspersz wrote: Seems Virgin don't look after customers here, cabinets lie open to the wind / rain, discarded takeaways and vandals, torn strands of coax lie on pavements. I'm feel like taking a walk and snapping pictures of their crippled cabinets. If it's that easy to get at take a pair fo snips with you and force them to repair it properly.... I have done so - and posted links onto the VM support forum. Might take a few days, but they do lock them up again, at least... -- Rod |
#61
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , Mike Tomlinson
scribeth thus En el artículo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? Pass on that one Mike. Don't know. I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... It may well be the they'll upgrade you for free after a while. -- Tony Sayer |
#62
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , The Natural Philosopher
scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. -- Tony Sayer |
#63
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 31/08/16 06:35, Mike Tomlinson wrote:
En el artÃ*culo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... I've been on the internet since the word 'go' and frankly right now I couldn't use much more download speed. 15Mps is fast enough to get most of what I want in a perfectly assccpetable time.. I'd rather have more upload speed. When it takes minutes to send a 50Mbyte file to the lawyers....or upload it to my private 'cloud' Even games - well the server I play against is the other side of a transatlantic pipe with 80ms delay on it. Doesn't matter how fast my local link is.. -- "I am inclined to tell the truth and dislike people who lie consistently. This makes me unfit for the company of people of a Left persuasion, and all women" |
#64
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 31/08/16 10:26, tony sayer wrote:
In article , The Natural Philosopher scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. Yes, but their techs are steps closer to you with an independent ISP in the loop instead of BT retail. -- €œSome people like to travel by train because it combines the slowness of a car with the cramped public exposure of €¨an airplane.€ Dennis Miller |
#65
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 31/08/16 11:07, Huge wrote:
On 2016-08-31, tony sayer wrote: In article , Mike Tomlinson scribeth thus En el artÃ*culo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? Pass on that one Mike. Don't know. I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... It may well be the they'll upgrade you for free after a while. Once you get to the point where you can stream movies in real time, why does anyone much care? WEll for most people yes. Unless you are running a web server at home... I'd appreciate a better upload speed than 448kbps when I want to send a 50Mbyte email... -- Truth welcomes investigation because truth knows investigation will lead to converts. It is deception that uses all the other techniques. |
#66
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
En el artículo , Huge
escribió: Once you get to the point where you can stream movies in real time, why does anyone much care? I know what you're saying. I really battled with myself to justify the upgrade from 11Mbps ADSL to 40Mbps VDSL, but the price was the same (contract renewal so I haggled) and it does make a difference. Streaming movies, etc. In a couple years we'll be routinely streaming 4k UHD movies which will need 4x the bandwidth of an HD one. I've already started downloading 4k content and it is simply stunning. Even got some 8k video but the PC struggles a bit with that. A 4GB Linux .iso comes down in no time at all. Remember Gates (allegedly) said at one point that 640k was enough for anybody -- (\_/) (='.'=) systemd: the Linux version of Windows 10 (")_(") |
#67
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Wednesday, 31 August 2016 11:41:19 UTC+1, The Natural Philosopher wrote:
On 31/08/16 11:07, Huge wrote: On 2016-08-31, tony sayer wrote: In article , Mike Tomlinson scribeth thus En el artÃ*culo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? Pass on that one Mike. Don't know. I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... It may well be the they'll upgrade you for free after a while. Once you get to the point where you can stream movies in real time, why does anyone much care? WEll for most people yes. Unless you are running a web server at home... I'd appreciate a better upload speed than 448kbps when I want to send a 50Mbyte email... I got 142MB down and 11.5MB up on my ipad last night via virgin media. usig the speednet app for testing. |
#68
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
Mike Tomlinson wrote:
En el , Huge escribió: Once you get to the point where you can stream movies in real time, why does anyone much care? I know what you're saying. I really battled with myself to justify the upgrade from 11Mbps ADSL to 40Mbps VDSL, but the price was the same (contract renewal so I haggled) and it does make a difference. Streaming movies, etc. In a couple years we'll be routinely streaming 4k UHD movies which will need 4x the bandwidth of an HD one. I've already started downloading 4k content and it is simply stunning. Even got some 8k video but the PC struggles a bit with that. A 4GB Linux .iso comes down in no time at all. Remember Gates (allegedly) said at one point that 640k was enough for anybody Yet another call from BT to my mobile from India. I have no idea what was said as the sound level was inaudible. Ten minutes later, the Internet speed went up to 2.9M and the noise margin dropped to 2db with no internet. I presume they are saying once again, that there is nothing wrong with the line even though they can't get a call through! Rebooting the router brought the service back at 2,2M, so it works again. |
#69
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Wed, 31 Aug 2016 13:13:37 +0100, Mike Tomlinson wrote:
In a couple years we'll be routinely streaming 4k UHD movies which will need 4x the bandwidth of an HD one. That all depends on the bit rate of the movie. "HD" iPlayer (1280x720 25fps progressive) used to be around 2.5 mbps or 1 GB/Hr ish. You can now get 50 fps versions that run at 5 Mbps, 2GB/hour. At that rate it's not that hard to need 20 Mbps+, Dad watching something the lounge, Mum in the kitchen with a soap, kids up stairs... I've already started downloading 4k content and it is simply stunning. Even got some 8k video but the PC struggles a bit with that. Downloading isn't quite the same as streaming. The ADSL here has a through put of about 4 Mps on a good day (FTTC is 2.5 miles away, wouldn't be any faster). It could handle 2.5 Mbps iPlayer streamed or download in a few minutes shorter than the realtime duration. The 5 Mbps content won't stream and takes about double the running time to download. Do what we did with the new fangled 2400/2400 dialup modems, start it going and leave it for a day or two... -- Cheers Dave. |
#70
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , Huge
scribeth thus On 2016-08-31, tony sayer wrote: In article , Mike Tomlinson scribeth thus En el artículo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? Pass on that one Mike. Don't know. I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... It may well be the they'll upgrade you for free after a while. Once you get to the point where you can stream movies in real time, why does anyone much care? Because you might not be the only one in the household using the service. Used by up to four people here 50 odd G/B a day isn't that unusual.. -- Tony Sayer |
#71
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , The Natural Philosopher
scribeth thus On 31/08/16 06:35, Mike Tomlinson wrote: En el artículo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... I've been on the internet since the word 'go' and frankly right now I couldn't use much more download speed. 15Mps is fast enough to get most of what I want in a perfectly assccpetable time.. I'd rather have more upload speed. When it takes minutes to send a 50Mbyte file to the lawyers....or upload it to my private 'cloud' Don't you just send it and leave it to its own devices?. Even games - well the server I play against is the other side of a transatlantic pipe with 80ms delay on it. Doesn't matter how fast my local link is.. Never pictured you as a gamer;!... -- Tony Sayer |
#72
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , The Natural Philosopher
scribeth thus On 31/08/16 10:26, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. Yes, but their techs are steps closer to you with an independent ISP in the loop instead of BT retail. Yes they the still have to use "India" for a lot of information they need.. -- Tony Sayer |
#73
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 01/09/16 10:58, tony sayer wrote:
In article , The Natural Philosopher scribeth thus On 31/08/16 10:26, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. Yes, but their techs are steps closer to you with an independent ISP in the loop instead of BT retail. Yes they the still have to use "India" for a lot of information they need.. Not me, not ever since I left BT. The India call centres are all BT retail. Not BT wholesale. -- Karl Marx said religion is the opium of the people. But Marxism is the crack cocaine. |
#74
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 01/09/16 10:57, tony sayer wrote:
In article , The Natural Philosopher scribeth thus On 31/08/16 06:35, Mike Tomlinson wrote: En el artÃ*culo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... I've been on the internet since the word 'go' and frankly right now I couldn't use much more download speed. 15Mps is fast enough to get most of what I want in a perfectly assccpetable time.. I'd rather have more upload speed. When it takes minutes to send a 50Mbyte file to the lawyers....or upload it to my private 'cloud' Don't you just send it and leave it to its own devices?. Even games - well the server I play against is the other side of a transatlantic pipe with 80ms delay on it. Doesn't matter how fast my local link is.. Never pictured you as a gamer;!... Not really much of one. But this one is an MORPG and I find it fills a few hours -- Karl Marx said religion is the opium of the people. But Marxism is the crack cocaine. |
#75
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On Thursday, 1 September 2016 10:59:27 UTC+1, tony sayer wrote:
In article , The Natural Philosopher scribeth thus On 31/08/16 06:35, Mike Tomlinson wrote: En el artÃ*culo , tony sayer escribió: No its a standard product here now, its called the 200 meg service but on all the speed tests we've done its past that by a bit. Isn't G.fast supposed to be up to 300Mbps? I'm on a solid 40 now, with a solid 80 available if I want it, so by the time G.fast gets here... I've been on the internet since the word 'go' and frankly right now I couldn't use much more download speed. 15Mps is fast enough to get most of what I want in a perfectly assccpetable time.. I'd rather have more upload speed. When it takes minutes to send a 50Mbyte file to the lawyers....or upload it to my private 'cloud' Don't you just send it and leave it to its own devices?. Well yes but during the send it tends to slow other things down, OK perhaps if all your doing is typing into word. But it slows browsing down and most other things as yuor computer probbly unknown by you is sending and reciving packets continuously (usually due to goolge) and teh slower your upload the slower everything will work. Even games - well the server I play against is the other side of a transatlantic pipe with 80ms delay on it. Doesn't matter how fast my local link is.. Never pictured you as a gamer;!... -- Tony Sayer |
#76
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
In article , The Natural Philosopher
scribeth thus On 01/09/16 10:58, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 31/08/16 10:26, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. Yes, but their techs are steps closer to you with an independent ISP in the loop instead of BT retail. Yes they the still have to use "India" for a lot of information they need.. Not me, not ever since I left BT. The India call centres are all BT retail. Not BT wholesale. I'm referring to Openreach when they need info as to where their infrastructure and the like is etc.. -- Tony Sayer |
#77
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
On 01/09/16 13:14, tony sayer wrote:
In article , The Natural Philosopher scribeth thus On 01/09/16 10:58, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 31/08/16 10:26, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. Yes, but their techs are steps closer to you with an independent ISP in the loop instead of BT retail. Yes they the still have to use "India" for a lot of information they need.. Not me, not ever since I left BT. The India call centres are all BT retail. Not BT wholesale. I'm referring to Openreach when they need info as to where their infrastructure and the like is etc.. If they don't know no one does! -- "It is an established fact to 97% confidence limits that left wing conspirators see right wing conspiracies everywhere" |
#78
Posted to uk.d-i-y
|
|||
|
|||
OT The joys of BT
The Natural Philosopher wrote:
On 01/09/16 13:14, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 01/09/16 10:58, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 31/08/16 10:26, tony sayer wrote: In article , The Natural Philosopher scribeth thus On 30/08/16 23:05, tony sayer wrote: Update. BT India phoned last Friday, to tell me my line was perfect! I pointed out that there were 2 Open Reach reports that stated otherwise as the line is shorted. Today I had another Indian call to confirm that my line was perfect and that Open Reach had repaired the fault. I was able to point out to India, that they had just called me on my landline and the call would not go through. They had then called my mobile and I was able to assure them that not only had the call not gone through, but my broadband speed had halved from normal. Also the broadband noise margin had dropped from 12db to 6db between this morning and this afternoon! They decided that perhaps they needed to talk to Open Reach again! I think that BT/ Openreach could improve their services no end if they bought their own communications back to the UK mainland. Every Openreach bloke i have ever spoke to moaned about "bloody India" and what goes on or rather doesn't there.. BT is not Openreach. Openreach don't have customer service. That's handled by BT wholesale and talks only to wholesale customers - like BT retail. You problem is that BT *retail's* customer services are utter crap and based in ...well you know where. I think you'll find that Openreach are closer to BT in practice than might be thought, seems from what I hear their techs have around as many problems as what the public do!.. Yes, but their techs are steps closer to you with an independent ISP in the loop instead of BT retail. Yes they the still have to use "India" for a lot of information they need.. Not me, not ever since I left BT. The India call centres are all BT retail. Not BT wholesale. I'm referring to Openreach when they need info as to where their infrastructure and the like is etc.. If they don't know no one does! That no one knows, I can believe. 3pm yesterday I had a phone line(not working correctly) and some internet connection. 4.30pm, neither! I called India who said I would be reconnected by 12 midnight tonight. 5.30pm yesterday I was reconnected. My phone is just about working, but the noise margin on BB went from 6db at 9am to 2db by 11am, killing BB. Rebooting the router down to 2.2M gives me BB connectivity again, but no clue as to when BT will fix the line problem. Obviously it's a temperature related connectivity problem, as the day warms up, the absolute noise levels increase. |
Reply |
|
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Forum | |||
OT The joys of gas main renewal. | UK diy | |||
The joys of CNC... | Metalworking | |||
Joys of a cheap drill | Woodworking | |||
The Joys of Carpentry | Woodworking | |||
Oh the joys of hard wood | Woodturning |