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#1
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20 year rising damp guarantee
Hi there
I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. About a year after moving in, it became obvious that the fresh paint job that was done before the house went on the market was done purely to cover up the problem that was manifesting. Unfortunately, some bad personal stuff happened to me around the same time and I entered a very long depression which lasted years and, to be honest, I couldn't summon up the energy to pursue the matter and I stupidly let it slide. Of course, I've now been here over seven years and ALL the lower ground walls are a complete mess and they need sorting. I made a tentative stab to sort it out a few years ago and spoke to the providers of the certificate (the company who provided the chemicals) and they passed me onto the people who'd actually installed the damp-proofing course.. I got nowhere because I didn't have the "plans" of the work that had been done and they said they couldn't help. I've now recently located the plans with the deeds of the house and you can see that some walls had work done but others didn't.. Either way, ALL the lower grounds walls are a real state now with the worst having salt growing off them... So.... What should I do about this? I feel pretty stupid though that I've left this too long and the treatment comapny (who are still in business) are going to tell me to take a running jump and that the damage is too severe now..! Any advice would be gratefully appreciated. This matter has given me a lot of sleepless nights recently... cheers Daz |
#2
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20 year rising damp guarantee
dustie wrote:
So.... What should I do about this? I feel pretty stupid though that I've left this too long and the treatment comapny (who are still in business) are going to tell me to take a running jump and that the damage is too severe now..! Sorry to be the harbinger of bad news, but they were always going to tell you to take a running jump. These companies *always* find a way out of wriggling out of their guarantee. Out of interest, I once asked on this newsgroup if anyone had *ever* heard of a DPC guarantee being honoured, and the result was a resounding silence. At least you don't need to blame yourself for having waited too long before trying to claim... David |
#3
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20 year rising damp guarantee
Sorry to be the harbinger of bad news, but they were always going to tell
you to take a running jump. These companies *always* find a way out of wriggling out of their guarantee. Out of interest, I once asked on this newsgroup if anyone had *ever* heard of a DPC guarantee being honoured, and the result was a resounding silence. Actually, it was my very own post that you responded to a couple of years ago! |
#4
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20 year rising damp guarantee
dustie wrote:
Hi there I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. About a year after moving in, it became obvious that the fresh paint job that was done before the house went on the market was done purely to cover up the problem that was manifesting. Unfortunately, some bad personal stuff happened to me around the same time and I entered a very long depression which lasted years and, to be honest, I couldn't summon up the energy to pursue the matter and I stupidly let it slide. Of course, I've now been here over seven years and ALL the lower ground walls are a complete mess and they need sorting. I made a tentative stab to sort it out a few years ago and spoke to the providers of the certificate (the company who provided the chemicals) and they passed me onto the people who'd actually installed the damp-proofing course.. I got nowhere because I didn't have the "plans" of the work that had been done and they said they couldn't help. I've now recently located the plans with the deeds of the house and you can see that some walls had work done but others didn't.. Either way, ALL the lower grounds walls are a real state now with the worst having salt growing off them... So.... What should I do about this? I feel pretty stupid though that I've left this too long and the treatment comapny (who are still in business) are going to tell me to take a running jump and that the damage is too severe now..! Any advice would be gratefully appreciated. This matter has given me a lot of sleepless nights recently... cheers Daz Well, I can bring you some good news. First the facts, which may come as a surprise to you. It almost certainly isnt rising damp. The dpc injection almost certainly made no difference, other than to a few wallets. Its almost certainly a complete waste of time chasing the damp company. And the good news? That most of these cases are solved by learning how damp works and taking relatively simple remedial actions, with no need to pay anyone for anything. Some basic info would help. How old is the property? is any of the outdoor soil level at or above the indoor floor level? Are the walls externally cement rendered, painted, or treated with specialist coatings? Is the building well heated, is it draughtproofed? NT |
#5
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20 year rising damp guarantee
I bought my house in October 1998 and it came with a 20 Year damp-course guarantee 20 Year damp-course guarantee? Ho ho ho. Sorry can't help. Has anybody, anywhere, ever successfully claimed on the like? cheers Jacob |
#6
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20 year rising damp guarantee
normanwisdom wrote: I bought my house in October 1998 and it came with a 20 Year damp-course guarantee 20 Year damp-course guarantee? Ho ho ho. Sorry can't help. Has anybody, anywhere, ever successfully claimed on the like? cheers Jacob PS sorry just read the thread and someone made the same point earlier. But don't get depressed there will certainly be simple remedies - but don't ask a damp-proofing firm. cheers Jacob |
#7
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20 year rising damp guarantee
On Tue, 16 May 2006 19:43:32 GMT, "dustie" wrote:
|Hi there | |I bought my house in October 1998 and it came with a 20 Year damp-course |guarantee (the work was performed in 1992) . This was failing and this |problem was noticed on the survey and it recommended I pursue the matter. |Well, I was lot younger, very naive and didn't worry about it too much. |About a year after moving in, it became obvious that the fresh paint job |that was done before the house went on the market was done purely to cover |up the problem that was manifesting. Unfortunately, some bad personal stuff |happened to me around the same time and I entered a very long depression |which lasted years and, to be honest, I couldn't summon up the energy to |pursue the matter and I stupidly let it slide. Of course, I've now been here |over seven years and ALL the lower ground walls are a complete mess and they |need sorting. | |I made a tentative stab to sort it out a few years ago and spoke to the |providers of the certificate (the company who provided the chemicals) and |they passed me onto the people who'd actually installed the damp-proofing |course.. I got nowhere because I didn't have the "plans" of the work that |had been done and they said they couldn't help. I've now recently located |the plans with the deeds of the house and you can see that some walls had |work done but others didn't.. Either way, ALL the lower grounds walls are a |real state now with the worst having salt growing off them... | |So.... What should I do about this? I feel pretty stupid though that I've |left this too long and the treatment comapny (who are still in business) are |going to tell me to take a running jump and that the damage is too severe |now..! | |Any advice would be gratefully appreciated. This matter has given me a lot |of sleepless nights recently... Take photos of the problems, copy the certificate and stand outside their showroom offering both to any potential customers. I just *threatened* to do this with a different problem, gave copies to the Salesman. The problem was cured within a week. -- Dave Fawthrop dave hyphenologist co uk Google Groups is IME the *worst* method of accessing usenet. GG subscribers would be well advised get a newsreader, say Agent, and a newsserver, say news.individual.net. These will allow them: to see only *new* posts, a killfile, and other goodies. |
#8
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20 year rising damp guarantee
Take photos of the problems, copy the certificate and stand outside their
showroom offering both to any potential customers. I just *threatened* to do this with a different problem, gave copies to the Salesman. The problem was cured within a week. haha, that's genius! May I ask what the exactl problem you had was? |
#9
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20 year rising damp guarantee
dustie wrote:
Hi there I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. About a year after moving in, it became obvious that the fresh paint job that was done before the house went on the market was done purely to cover up the problem that was manifesting. Unfortunately, some bad personal stuff happened to me around the same time and I entered a very long depression which lasted years and, to be honest, I couldn't summon up the energy to pursue the matter and I stupidly let it slide. Of course, I've now been here over seven years and ALL the lower ground walls are a complete mess and they need sorting. I made a tentative stab to sort it out a few years ago and spoke to the providers of the certificate (the company who provided the chemicals) and they passed me onto the people who'd actually installed the damp-proofing course.. I got nowhere because I didn't have the "plans" of the work that had been done and they said they couldn't help. I've now recently located the plans with the deeds of the house and you can see that some walls had work done but others didn't.. Either way, ALL the lower grounds walls are a real state now with the worst having salt growing off them... So.... What should I do about this? I feel pretty stupid though that I've left this too long and the treatment comapny (who are still in business) are going to tell me to take a running jump and that the damage is too severe now..! Any advice would be gratefully appreciated. This matter has given me a lot of sleepless nights recently... If you are on any kind of medication for your depression, tell the doctor that your damp problems are not helping. Go to citizen's advice and ask what can be done, given that the frim issued a gaurantee (which by law, even then, was insurance backed) and that it has affected your health, they will advise you whether it would be worthwhile consulting a solicitor (don't go to a solicitor first or you may end up with a large legal bill, see the CAB people. Once you've got a bit of ammo, get back onto the DPC cowboys and inform them that your health has been suffering for years and your doctor and solicitor will both testify to this, and that unless it is rectified soon, and to a high standard, a hefty claim is about to be issued, they will then act fairly quickly....or you could just go down this route and sue the arse off them and pay someone proper to do it. |
#10
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20 year rising damp guarantee
In message .com,
normanwisdom writes I bought my house in October 1998 and it came with a 20 Year damp-course guarantee 20 Year damp-course guarantee? Ho ho ho. Sorry can't help. Has anybody, anywhere, ever successfully claimed on the like? Who cares - I installed my own DPC (see title of NG) -- geoff |
#11
Posted to uk.d-i-y
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20 year rising damp guarantee
On Tue, 16 May 2006 21:47:46 GMT, "dustie" wrote:
| Take photos of the problems, copy the certificate and stand outside their | showroom offering both to any potential customers. | | I just *threatened* to do this with a different problem, gave copies to | the | Salesman. The problem was cured within a week. | |haha, that's genius! May I ask what the exactl problem you had was? A half built garage. -- Dave Fawthrop dave hyphenologist co uk Google Groups is IME the *worst* method of accessing usenet. GG subscribers would be well advised get a newsreader, say Agent, and a newsserver, say news.individual.net. These will allow them: to see only *new* posts, a killfile, and other goodies. |
#12
Posted to uk.d-i-y
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20 year rising damp guarantee
"dustie" wrote in message ... Hi there I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. ..... Work at the Building Research Station concluded that rising damp is a myth. Walls of various constructions were built with their bases kept in water and moisture levels were measured over several years. Although capillary action in some types initially drew some water a few millimetres above the external water level, there was no measurable change after that. So, the good news is that you don't need a damp proof course. The bad news is that, even if you do get the DPC replaced under the guarantee, it won't solve the problem, that you will need to find out what is really causing the damp and that nobody else is going to pay to have it rectified. Colin Bignell |
#13
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20 year rising damp guarantee
nightjar wrote: "dustie" wrote in message ... Hi there I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. .... Work at the Building Research Station concluded that rising damp is a myth. Walls of various constructions were built with their bases kept in water and moisture levels were measured over several years. Although capillary action in some types initially drew some water a few millimetres above the external water level, there was no measurable change after that. So, the good news is that you don't need a damp proof course. The bad news is that, even if you do get the DPC replaced under the guarantee, it won't solve the problem, that you will need to find out what is really causing the damp and that nobody else is going to pay to have it rectified. Colin Bignell Damp proofing often 'appears' to work because usually there is a lot of other work done at the same time and change of occupation from cold, closed & empty to warm, ventilated & lived-in. cheers Jacob |
#14
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20 year rising damp guarantee
Phil L wrote:
dustie wrote: If you are on any kind of medication for your depression, tell the doctor that your damp problems are not helping. He said "which lasted", so hopefully it's lifted & he's back on track. Go to citizen's advice and ask what can be done, given that the frim issued a gaurantee (which by law, even then, was insurance backed) That could help - if the OP has found the "plans", the guarantee period hasn't run out, then the company ought be made to do something if their installation has failed. Just because time has gone by, and the damage is worse, shouldn't matter. I doubt he'll get help with re-finishing, though, which may be costly - or require lots of *DIY*! |
#15
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20 year rising damp guarantee
Richard Faulkner wrote:
dustie writes I made a tentative stab to sort it out a few years ago and spoke to the providers of the certificate (the company who provided the chemicals) and they passed me onto the people who'd actually installed the damp-proofing course.. I got nowhere because I didn't have the "plans" of the work that had been done and they said they couldn't help. I've now recently located the plans with the deeds of the house and you can see that some walls had work done but others didn't.. Either way, ALL the lower grounds walls are a real state now with the worst having salt growing off them... So.... What should I do about this? Provide the plans, which seems to be their way of wriggling out, and see what happens. If they dont honour the guarantee, get a quote and take them to court. Make sure you provide *copies* of plans IMO... |
#16
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20 year rising damp guarantee
dustie wrote:
Hi there I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. About a year after moving in, it became obvious that the fresh paint job that was done before the house went on the market was done purely to cover up the problem that was manifesting. Unfortunately, some bad personal stuff happened to me around the same time and I entered a very long depression which lasted years and, to be honest, I couldn't summon up the energy to pursue the matter and I stupidly let it slide. Of course, I've now been here over seven years and ALL the lower ground walls are a complete mess and they need sorting. I made a tentative stab to sort it out a few years ago and spoke to the providers of the certificate (the company who provided the chemicals) and they passed me onto the people who'd actually installed the damp-proofing course.. I got nowhere because I didn't have the "plans" of the work that had been done and they said they couldn't help. I've now recently located the plans with the deeds of the house and you can see that some walls had work done but others didn't.. Either way, ALL the lower grounds walls are a real state now with the worst having salt growing off them... So.... What should I do about this? I feel pretty stupid though that I've left this too long and the treatment comapny (who are still in business) are going to tell me to take a running jump and that the damage is too severe now..! Any advice would be gratefully appreciated. This matter has given me a lot of sleepless nights recently... cheers Daz Now you've found the plans, go back to the company who did the work. Is there anything in the wording that says you have to report damage within a certain time? There is probably no way anyone can prove when the damage started anyway. The question of whether the treatment was the correct one in the first place is largely irrelevant if you can get them to honour the contract. |
#17
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20 year rising damp guarantee
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#18
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20 year rising damp guarantee
nightjar nightjar@ wrote:
"dustie" wrote in message ... Hi there I bought my house in October 1998 and it came with a 20 Year damp-course guarantee (the work was performed in 1992) . This was failing and this problem was noticed on the survey and it recommended I pursue the matter. Well, I was lot younger, very naive and didn't worry about it too much. .... Work at the Building Research Station concluded that rising damp is a myth. Walls of various constructions were built with their bases kept in water and moisture levels were measured over several years. Although capillary action in some types initially drew some water a few millimetres above the external water level, there was no measurable change after that. So, the good news is that you don't need a damp proof course. The bad news is that, even if you do get the DPC replaced under the guarantee, it won't solve the problem, that you will need to find out what is really causing the damp and that nobody else is going to pay to have it rectified. Colin Bignell I wonder if the BRE used a chalk/sand mix for mortar, which is what lime mortar appears to become after 100 years. Even so there doesn't seem to be anything absorbent enough to suck water up to the 3ft mark. I keep meaning to stand a stick of chalk in water. |
#19
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20 year rising damp guarantee
I just *threatened* to do this with a different problem, gave copies to the Salesman. The problem was cured within a week. LOL Nice one Dave |
#20
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20 year rising damp guarantee
On Wed, 17 May 2006 13:02:09 +0100, gort wrote:
| | I just *threatened* to do this with a different problem, gave copies to the | Salesman. The problem was cured within a week. | |LOL Nice one Dave You have to look them straight in the eye and *convince* them that you are bloody minded enough to stage a one man demonstration. -- Dave Fawthrop dave hyphenologist co uk Google Groups is IME the *worst* method of accessing usenet. GG subscribers would be well advised get a newsreader, say Agent, and a newsserver, say news.individual.net. These will allow them: to see only *new* posts, a killfile, and other goodies. |
#21
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20 year rising damp guarantee
I can vaguely remember seeing a prog on tv a good few years back which
showed a cellar under a college or university where they had pillars of various bricks ie breeze block,red brick,stone cladding etc stood in baths of water which was topped up daily, over a number of years they had concluded that damp cannot rise up the pillars. If anyone knows where this is/was then it should make interesting info. Pete |
#22
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20 year rising damp guarantee
If rising damp is a misnomer then what is the remedy?
Sorry if I wasn't paying attention. |
#23
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20 year rising damp guarantee
"andyv" wrote in message oups.com... If rising damp is a misnomer then what is the remedy? Sorry if I wasn't paying attention. Do what a friend of mine did a few years ago. Go to the company who did the work originally, tell them you are interested in their product, let their 'surveyor' do an inspection and tell you how your property is in dire need of their wonderful treatment, get the full inspection paperwork and quote for work. THEN produce your lifetime guarantee and get them to do it all again free of charge because by their own admission it needs doing! Peter |
#24
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20 year rising damp guarantee
On Wed, 17 May 2006 16:28:24 GMT, "Peter Andrews"
wrote: | |"andyv" wrote in message roups.com... | If rising damp is a misnomer then what is the remedy? | | Sorry if I wasn't paying attention. | | |Do what a friend of mine did a few years ago. Go to the company who did the |work originally, tell them you are interested in their product, let their |'surveyor' do an inspection and tell you how your property is in dire need |of their wonderful treatment, get the full inspection paperwork and quote |for work. THEN produce your lifetime guarantee and get them to do it all |again free of charge because by their own admission it needs doing! Now that *is* nasty :-) I'll remember that one. -- Dave Fawthrop dave hyphenologist co uk Google Groups is IME the *worst* method of accessing usenet. GG subscribers would be well advised get a newsreader, say Agent, and a newsserver, say news.individual.net. These will allow them: to see only *new* posts, a killfile, and other goodies. |
#25
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20 year rising damp guarantee
Stuart Noble wrote:
wrote: Well, I can bring you some good news. First the facts, which may come as a surprise to you. It almost certainly isnt rising damp. The dpc injection almost certainly made no difference, other than to a few wallets. Its almost certainly a complete waste of time chasing the damp company. And the good news? That most of these cases are solved by learning how damp works and taking relatively simple remedial actions, with no need to pay anyone for anything. But you never enlighten us as to "how damp works", As an adult, your education is your own resposibility. I'm not writing for an hour for you. Sorry to disappoint. and many buildings suffer this type of damage when all the obvious causes have been dealt with. depends what you consider obvious I think you have to face the fact that mortar degrades over time and becomes porous in the process, quite so so you either re-build the house (albeit with lime mortar) or you compromise with some kind of treatment completely illogical NT |
#26
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20 year rising damp guarantee
andyv wrote:
If rising damp is a misnomer then what is the remedy? Sorry if I wasn't paying attention. These things are more or less always condensation or penetrating damp. There's a whole list of causes and solutions, all of which are very simple in nature. Causes include things like leaking roofs, overflowing gutters and hoppers, ground level above floor level and so on. NT |
#27
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20 year rising damp guarantee
This is now only of academic interest but I previously had a 200 year
old stone farmhouse with rubble filled walls. There were some obvious causes like rain coming down the chimney, but I could never fathom out how the internal brick dividing walls were damp. We installed central heating but one of the bad spots was right next to a radiator |
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