Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

See the thread 5 above this titled Oil cup suppliers? I just had a quote
from them that did not impress me.
Darcy

"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious how
their over all business attitude is, and how they might treat a small
purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top down
management and customer service attitude.

"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious how
their over all business attitude is, and how they might treat a small
purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top down
management and customer service attitude.

Dayum..... all's I really care about is a decent return policy..... LOL!!!

But actually, it is a breath of fresh air to talk to a REAL company.... I
remember talking to Hariq, about my old surface grinder, or Baldor about
their lubrication, and it is real pleasure to be put on the line with a guy
who knows the stuff inside and out, and enjoys sharing it. And a rare
pleasure.

Visavis these companies -- and more recently, whole municipalities, like NYC
with that absurd 311 """"information board"""" -- who do all they can to
hide from the public, cuz the only thing they're willing to do is
automatically process yer online shopping cart. **** dat and **** them.

I email companies like this, with the message: If you had a fukn phone
number, I mighta done business with you.....

Along those lines, MSC and McMaster seem to hold up pretty well -- their
front line is pretty knowledgeable, helpful. Ditto a recent visit to the
very high-priced Grainger's, who found a part for me that was quite the
longshot. And of course charged me dearly for it....

Motion Industries was mentioned in the recent thread Cup Oilers, iirc.
--
EA

"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious how
their over all business attitude is, and how they might treat a small
purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top down
management and customer service attitude.

BL:

A friend trades with them and likes them for bearings.

Another friend dealt with them regularly and went in one
time with an order under their then newly-declared minimum
purchase. This was a cash-in-hand, will-call desk encounter.
The boss was hard about the declared buy line and he darkens
their door no more.

Regards,

Edward Hennessey

Bob La Londe wrote:
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious
how their over all business attitude is, and how they might treat a
small purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top
down management and customer service attitude.

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

--Winston

CNC Solutions wrote:

See the thread 5 above this titled Oil cup suppliers?


Your thread 5 above this isn't the same for other posters unless the
have their news client configured exacty the same, and have read the
same messages.



--
It's easy to think outside the box, when you have a cutting torch.

On Fri, 20 May 2011 23:14:36 -0700, Winston
wrote:

Bob La Londe wrote:
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious
how their over all business attitude is, and how they might treat a
small purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top
down management and customer service attitude.

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

--Winston

I always had good luck with them on a walk in basis, and also from
work. Haven't seen the minimum order thing. If I do, I'll find
somewhere else to spend my money.

Pete Keillor

Winston wrote:
Bob La Londe wrote:
Ok... any of you guys deal with them? There is a Motion Industries
shop not far from my house, and I have looked up a couple items on
their website, but I haven't done any business with them yet. I was
curious how their over all business attitude is, and how they might
treat a small purchaser / hobbyist. Yes I know that will vary
dramatically from individual to individual, but often its also a
reflection of the top down management and customer service attitude.

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

--Winston

We have one of those here in Memphis , and I'll trade there occasionally .
They're on the other side of town , and my savings are usually eaten up in
fuel costs since I buy such small quantities .

--
Snag
Learning keeps
you young !

On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

Oops, this following rant I just made was for Applied Industrial
Technologies, not MI.

If the Medford, OR store is any indication, I probably won't be back
to AIT unless I can't find it anywhere else. They appear to be a
strictly retail+ shop and everything they sell is pretty steep. I
recommend that you call and talk to them on the phone to get some
indication of the attitudes at the store near you. I had stopped by
the AIT store because I saw it next to the Costco I visit.

The guy who finally waited on me almost five minutes after I entered
the store and stood at the counter (3 other guys on computers who
looked up and quickly back to their screens, none of whom were typing,
were silent and ignoring) was friendly and knowlegeable, but the SKF
bearing was $21, more than I wanted to spend for an idler bearing. I
came back to Grants Pass empty handed and got the bearing + an inside
snap ring for $7.50 at Neely Bearing a couple days later. Yes, the
bearing I bought was an import, but triple the price? The guys looked
up and, when they apparently didn't see a multi-thousand dollar sale
standing there, ignored me. The guy in GP was busy pressing a bearing,
but immediately called out that he'd be right there, and he was
friendly and attentive when he got to me about 90 seconds later. He
threw in the snap ring gratis. I hadn't gone there the day I shopped
AIT because he was closed that Saturday.
The great thing about getting older is that
you don't lose all the other ages you've been.
-- Madeleine L'Engle

On Fri, 20 May 2011 23:14:36 -0700, Winston
wrote:

Bob La Londe wrote:
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious
how their over all business attitude is, and how they might treat a
small purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top
down management and customer service attitude.

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

Exactly the opposite of what I found up here, both in price and
attitude. Weird. (see my rant posted earlier)
The great thing about getting older is that
you don't lose all the other ages you've been.
-- Madeleine L'Engle

On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

I deal with 4-5 of them in So. California.

They have been ok to deal with.

Gunner

--
"If I say two plus two is four and a Democrat says two plus two is eight,
it's not a partial victory for me when we agree that two plus two is
six. " Jonah Goldberg (modified)

Larry Jaques wrote:
On Fri, 20 May 2011 23:14:36 -0700,
wrote:

(...)

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

Exactly the opposite of what I found up here, both in price and
attitude. Weird. (see my rant posted earlier)

Roger the rant, Larry.

Management can make all the difference. At some point
it just isn't the counterperson's fault if their
manager insists on employing them in a position to
which they are not suited.

I have plenty of examples of that in my area so
I am grateful when I stumble across a place that
apparently really wants me to spend my money there.

--Winston

On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

After reading the rest of the responses all I can say is, it depends.
MI has grown by buying up smaller regional distributors. I've been
dealing with my branch for 25 years -- since it was a family business,
and I'd run into the son of the owner at a mutual friend's house. He
now manages several branches for MI. From my perspective, very little
has changed over the years, other than where I send the checks. I
mentioned this to the outside sales guy recently and he told me MI
generally lets the local branches run things as they see fit.

One good thing about PT distributors is there are so many to choose
from. You may have to try a couple before you find one that gives good
service to small accounts.

--
Ned Simmons

"Bob La Londe" wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

Motion and Applied (used to be called Detroit Ball Bearing) will sell to individals. Your
reception may vary more by store location and personel more than any corporate policy.

I wish each of them had a web presence as good as McMaster-Carr's.

Wes
--
"Additionally as a security officer, I carry a gun to protect
government officials but my life isn't worth protecting at home
in their eyes." Dick Anthony Heller

On Sat, 21 May 2011 13:07:26 -0700, Winston
wrote:

Larry Jaques wrote:
On Fri, 20 May 2011 23:14:36 -0700,
wrote:

(...)

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

Exactly the opposite of what I found up here, both in price and
attitude. Weird. (see my rant posted earlier)

Roger the rant, Larry.

Management can make all the difference. At some point
it just isn't the counterperson's fault if their
manager insists on employing them in a position to
which they are not suited.

Ayup.


I have plenty of examples of that in my area so
I am grateful when I stumble across a place that
apparently really wants me to spend my money there.

Ditto. Someone who is enthusiastic about their business also gets
more business from me. It's catching. Kudos go to the guys who
suggest other projects when they see what I'm doing.

--
The great thing about getting older is that
you don't lose all the other ages you've been.
-- Madeleine L'Engle

On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.
The local Motion used to be Lou's Bearings - and I've been buying
bits and pieces from them for 45 years. Never an issue - belts,
bearings, key-stock, couplings - whatever I need that they carry.

On Sat, 21 May 2011 07:20:11 -0400, Pete Keillor
wrote:

On Fri, 20 May 2011 23:14:36 -0700, Winston
wrote:

Bob La Londe wrote:
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious
how their over all business attitude is, and how they might treat a
small purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top
down management and customer service attitude.

I have no experience with Motion Technologies.
However, please check out Applied Industrial Technologies:
http://www.applied.com/
http://applied.findlocation.com/

I buy bearings and other parts from them in tiny quantities.
Their prices are always very reasonable and the folks at
the counter are friendly and knowledgeable.

--Winston

I always had good luck with them on a walk in basis, and also from
work. Haven't seen the minimum order thing. If I do, I'll find
somewhere else to spend my money.

Pete Keillor
There are a few places around with minimum order policies that I've
delt with for decades. I need a onsey-twosie part, one of two things
happens. They ignore the minimum charge if I pay cash, or the
counterman says "catch".

Wes wrote:

"Bob La Londe" wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

Motion and Applied (used to be called Detroit Ball Bearing) will sell to individals. Your
reception may vary more by store location and personel more than any corporate policy.

I wish each of them had a web presence as good as McMaster-Carr's.


I used to buy some things from Bearings, Inc. when i lived in Ohio.

http://www.bearingsinc.net/default.asp


They were my source for loose balls to rebuild heavy duty antenna
rotors. A lot cheaper than OEM and didn't take three months to arrive.
A box of 100 would do four rotors.

--
It's easy to think outside the box, when you have a cutting torch.

On Sat, 21 May 2011 21:00:08 -0400, wrote:

On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.
The local Motion used to be Lou's Bearings - and I've been buying
bits and pieces from them for 45 years. Never an issue - belts,
bearings, key-stock, couplings - whatever I need that they carry.

If you shop ebay..or want to order bearings...this is a very good
source.....

http://www.vxb.com/


Gunner

--
"If I say two plus two is four and a Democrat says two plus two is eight,
it's not a partial victory for me when we agree that two plus two is
six. " Jonah Goldberg (modified)

"Gunner Asch" wrote in message
...
On Sat, 21 May 2011 21:00:08 -0400, wrote:

On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop
not
far from my house, and I have looked up a couple items on their website,
but
I haven't done any business with them yet. I was curious how their over
all
business attitude is, and how they might treat a small purchaser /
hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer
service
attitude.
The local Motion used to be Lou's Bearings - and I've been buying
bits and pieces from them for 45 years. Never an issue - belts,
bearings, key-stock, couplings - whatever I need that they carry.

If you shop ebay..or want to order bearings...this is a very good
source.....

http://www.vxb.com/

I have bought some linear rails from VXB. Sometimes they are fast and
sometimes they take their sweet arse time.

"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious how
their over all business attitude is, and how they might treat a small
purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top down
management and customer service attitude.

Bob,

We do some small stuff with them and so far, it's been a great experience.
--


Regards,
Joe Agro, Jr.
(800) 871-5022
01.908.542.0244
Flagship Site: http://www.Drill-HQ.com
Automatic / Pneumatic Drills: http://www.AutoDrill.com
Multiple Spindle Drills: http://www.Multi-Drill.com
Production Tapping: http://Production-Tapping-Equipment.com/
VIDEOS: http://www.youtube.com/user/AutoDrill
FACEBOOK: http://www.facebook.com/AutoDrill
TWITTER: http://twitter.com/AutoDrill


V8013-R

"Joe AutoDrill" wrote in message
...
"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious
how their over all business attitude is, and how they might treat a small
purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top down
management and customer service attitude.

Bob,

We do some small stuff with them and so far, it's been a great experience.

Bob,

Just a thought... Here are two additional contacts that are excellent and
offer some of the same products with better support:

www.AutomationDirect.com

http://www.shingle.com (Our local rep is the best!)
--


Regards,
Joe Agro, Jr.
(800) 871-5022
01.908.542.0244
Flagship Site: http://www.Drill-HQ.com
Automatic / Pneumatic Drills: http://www.AutoDrill.com
Multiple Spindle Drills: http://www.Multi-Drill.com
Production Tapping: http://Production-Tapping-Equipment.com/
VIDEOS: http://www.youtube.com/user/AutoDrill
FACEBOOK: http://www.facebook.com/AutoDrill
TWITTER: http://twitter.com/AutoDrill


V8013-R

"Joe AutoDrill" wrote in message
...
"Joe AutoDrill" wrote in message
...
"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious
how their over all business attitude is, and how they might treat a
small purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top
down management and customer service attitude.

Bob,

We do some small stuff with them and so far, it's been a great
experience.

Bob,

Just a thought... Here are two additional contacts that are excellent and
offer some of the same products with better support:

www.AutomationDirect.com

http://www.shingle.com (Our local rep is the best!)


Thanks Joe. Its always good to have some other sources. I asked about MI
though because they have a shop a couple miles from my house.

"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries shop
not far from my house, and I have looked up a couple items on their
website, but I haven't done any business with them yet. I was curious how
their over all business attitude is, and how they might treat a small
purchaser / hobbyist. Yes I know that will vary dramatically from
individual to individual, but often its also a reflection of the top down
management and customer service attitude.


So what is this minimum purchase amount that got some of you guys worked up?

$100? $500? $5000?

Bob La Londe wrote:
"Bob La Londe" wrote in message
...
Ok... any of you guys deal with them? There is a Motion Industries
shop not far from my house, and I have looked up a couple items on
their website, but I haven't done any business with them yet. I was
curious how their over all business attitude is, and how they might
treat a small purchaser / hobbyist. Yes I know that will vary
dramatically from individual to individual, but often its also a
reflection of the top down management and customer service attitude.


So what is this minimum purchase amount that got some of you guys worked
up?

$100? $500? $5000?

$3.50 at Applied, so far.

http://www.applied.com/
http://applied.findlocation.com/

Boy, that just roasts my feathers!

--Winston

Wes wrote:

(...)

Motion and Applied (used to be called Detroit Ball Bearing) will sell to individals. Your
reception may vary more by store location and personel more than any corporate policy.

Yup. They used to be "King Bearing" in my area.

I can always remember "King Bearing" but "Applied Industrial
Technologies"? Not so much.

--Winston