On Fri, 20 May 2011 20:47:52 -0700, "Bob La Londe"
wrote:

Ok... any of you guys deal with them? There is a Motion Industries shop not
far from my house, and I have looked up a couple items on their website, but
I haven't done any business with them yet. I was curious how their over all
business attitude is, and how they might treat a small purchaser / hobbyist.
Yes I know that will vary dramatically from individual to individual, but
often its also a reflection of the top down management and customer service
attitude.

After reading the rest of the responses all I can say is, it depends.
MI has grown by buying up smaller regional distributors. I've been
dealing with my branch for 25 years -- since it was a family business,
and I'd run into the son of the owner at a mutual friend's house. He
now manages several branches for MI. From my perspective, very little
has changed over the years, other than where I send the checks. I
mentioned this to the outside sales guy recently and he told me MI
generally lets the local branches run things as they see fit.

One good thing about PT distributors is there are so many to choose
from. You may have to try a couple before you find one that gives good
service to small accounts.

--
Ned Simmons