I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin

On Oct 28, 4:30 pm, wrote:
I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin

"...even though I told him it was the wrong stuff, he insisted on
dumping the rest of it (since it was already there). "

You were aware that it was not what you ordered, yet you let him dump
it anyway...because he "insisted"?

Care to explain your reasoning?

On Oct 28, 3:40?pm, DerbyDad03 wrote:
On Oct 28, 4:30 pm, wrote:





I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin

"...even though I told him it was the wrong stuff, he insisted on
dumping the rest of it (since it was already there). "

You were aware that it was not what you ordered, yet you let him dump
it anyway...because he "insisted"?

Care to explain your reasoning?- Hide quoted text -

- Show quoted text -

I would make a personal visit to the company, its probably not far
away. be nice but firm. offer to pay 1/4 but plan on half once they
deliver the 3 inch.

I would put in a proper base with drainage to minimize these troubles
in the future. have you considered tar and chip?

how much $ are we talking about?

On Sun, 28 Oct 2007 15:11:49 -0700, "
wrote:

On Oct 28, 3:40?pm, DerbyDad03 wrote:
On Oct 28, 4:30 pm, wrote:





I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin

"...even though I told him it was the wrong stuff, he insisted on
dumping the rest of it (since it was already there). "

You were aware that it was not what you ordered, yet you let him dump
it anyway...because he "insisted"?

Care to explain your reasoning?- Hide quoted text -

- Show quoted text -

I would make a personal visit to the company, its probably not far
away. be nice but firm. offer to pay 1/4 but plan on half once they
deliver the 3 inch.

I would put in a proper base with drainage to minimize these troubles
in the future. have you considered tar and chip?

how much $ are we talking about?

The amount of money is about $140.

Yes, I plan to do something more premanent with that hill, but being
on a fixed income makes that tough.

I agree about the personal visit, and plan to do so. Of course since
I ordered by phone, they can easily deny that I ordered the 3". I
guess from now on when I do domething like this, I will have to
require something in writing mailed or hand delivered to me before
they deliver. Seems we live in a world these days when EVERYTHING has
to be in writing. I still can not understand how anyone can be so
stupid to mis-read a simple order for THREE INCH. I know the person I
spoke to when I placed the order got it right, because I strictly said
I DO NOT want the small gravel, and she read the order back to me, and
it was correct.

What you really needed was AB3 for a base. And lots of it.


s


wrote in message
...
I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.


Alvin

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I would send them a letter stating that they delivered the wrong material,
and while it has no particular value to you, you will not require them to
remove it.
Then I would just forget about it.
They probably won't do anything over a $140 bill. They would have to send
in the person who took the order and the person who delivered it, and
probably pay a lawyer to handle it. They would have to be crazy to go
through all of that, especially when they are wrong.
In the unlikely instance they do, it is your word against theirs. If you
remain calm the Judge will probably believe you. Personally, I enjoy small
claims court.

I am just wondering how others would deal with this matter.

Send them a registered letter stating that you have still not recieved the
3" that you ordered and that the driver insisted on dumping the gravel
against your wishes. Then tell them exactly what you expect them to do
"waive the bill","Come get your gravel", "Deliver the 3 inch", "cut the bill
in half", etc..

At that point you have legally made them aware of the issue and it's up to
them to make the next move.

"Noozer" wrote in message
news:g0aVi.157683$1y4.60846@pd7urf2no...
I am just wondering how others would deal with this matter.

Send them a registered letter stating that you have still not recieved the
3" that you ordered and that the driver insisted on dumping the gravel
against your wishes. Then tell them exactly what you expect them to do
"waive the bill","Come get your gravel", "Deliver the 3 inch", "cut the
bill in half", etc..

At that point you have legally made them aware of the issue and it's up to
them to make the next move.

All these don't pay comments are good for venting.

Unless there is more than one rock company in the area, I would temper what
I did with some common sense. Cause if you **** them off they won't come
back to your place at all.

That said, full payment for the proper load and enough to cover the haul fee
for the wrong one is about all I think they should expect.

On Oct 28, 7:51 pm, wrote:
On Sun, 28 Oct 2007 15:11:49 -0700, "





wrote:
On Oct 28, 3:40?pm, DerbyDad03 wrote:
On Oct 28, 4:30 pm, wrote:

I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin

"...even though I told him it was the wrong stuff, he insisted on
dumping the rest of it (since it was already there). "

You were aware that it was not what you ordered, yet you let him dump
it anyway...because he "insisted"?

Care to explain your reasoning?- Hide quoted text -

- Show quoted text -

I would make a personal visit to the company, its probably not far
away. be nice but firm. offer to pay 1/4 but plan on half once they
deliver the 3 inch.

I would put in a proper base with drainage to minimize these troubles
in the future. have you considered tar and chip?

how much $ are we talking about?

The amount of money is about $140.

Yes, I plan to do something more premanent with that hill, but being
on a fixed income makes that tough.

I agree about the personal visit, and plan to do so. Of course since
I ordered by phone, they can easily deny that I ordered the 3". I
guess from now on when I do domething like this, I will have to
require something in writing mailed or hand delivered to me before
they deliver. Seems we live in a world these days when EVERYTHING has
to be in writing. I still can not understand how anyone can be so
stupid to mis-read a simple order for THREE INCH. I know the person I
spoke to when I placed the order got it right, because I strictly said
I DO NOT want the small gravel, and she read the order back to me, and
it was correct.- Hide quoted text -

- Show quoted text -

I'm still wondering why you allowed him to dump the remainder of the
stone even after you knew it was wrong the size.

I have a lot of stuff in my garage that I'm sure you have no use for.
If I brought it over and insisted on dumping it (since it was already
there) - your words - would you let me, and then try to figure out
what to do with it?

Why didn't you just tell the guy to go away and wait until they had
the correct size stone?

I'm still wondering why you allowed him to dump the remainder of the
stone even after you knew it was wrong the size.

People get flustered. He didn't know what to do with the jerk driver
insisting on dumping the load, so he just let it happen hoping for the best
somehow.
He probably isn't the confrontational type; give him a break.

On Sun, 28 Oct 2007 15:30:17 -0500, wrote:


I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

You "signed" for the load by letting him dump it so pay the bill and learn the
lesson. When you let the guy unload you revised your spec to accept what they
delivered.

The proper way to have handled that would have been to a) if the guy seemed friendly
enough, let him dump just enough to get backed out and back onto the road and on his
way back to the quarry or b) if he was a prick, let him call a wrecker, then let the
company pay for repairing the damage the recovery caused.

If you're polite to the company rep when you call then maybe you can get them to
discount the proper material. If you're rude then they'll tell you to pound sand and
sue for collections. This isn't a consumer affair - when you buy construction
materials you're assumed to know what you're buying - and so they'll easily collect.

John
--
John De Armond
See my website for my current email address
http://www.neon-john.com
http://www.johndearmond.com -- best little blog on the net!
Tellico Plains, Occupied TN
If we aren't supposed to eat animals, why are they made with meat?

On Sun, 28 Oct 2007 18:51:53 -0500, wrote:


how much $ are we talking about?

The amount of money is about $140.

Yes, I plan to do something more premanent with that hill, but being
on a fixed income makes that tough.

I agree about the personal visit, and plan to do so. Of course since
I ordered by phone, they can easily deny that I ordered the 3". I
guess from now on when I do domething like this, I will have to
require something in writing mailed or hand delivered to me before
they deliver. Seems we live in a world these days when EVERYTHING has
to be in writing. I still can not understand how anyone can be so
stupid to mis-read a simple order for THREE INCH. I know the person I
spoke to when I placed the order got it right, because I strictly said
I DO NOT want the small gravel, and she read the order back to me, and
it was correct.

Don't act like a wounded prick! Believe it or not, you weren't their only customer
on that day. They made a simple mistake and you accepted that mistake as OK.

The construction trade runs on verbal orders. Mistakes are made. When the wrong
materials are delivered to a job, the foreman/superintendent/whomever is doing
receiving simply sends the materials back and re-orders. They'd be laughed out of
the trade if they said "just unload it anyway and don't expect to be paid because you
made a mistake". What a joke.

If you wanted to be able to act like a dumb "consumer" then you should have hired a
professional to interpose himself between you and the trade. IOW, a road contractor.
Since you chose to be your own contractor, try to act like one and pay for the
materials that you accepted.

John
--
John De Armond
See my website for my current email address
http://www.neon-john.com
http://www.johndearmond.com -- best little blog on the net!
Tellico Plains, Occupied TN
I'm going crazy. Wanna come along?

"Neon John" wrote in message
...
On Sun, 28 Oct 2007 15:30:17 -0500, wrote:


I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

You "signed" for the load by letting him dump it so pay the bill and learn
the
lesson. When you let the guy unload you revised your spec to accept what
they
delivered.

The proper way to have handled that would have been to a) if the guy
seemed friendly
enough, let him dump just enough to get backed out and back onto the road
and on his
way back to the quarry or b) if he was a prick, let him call a wrecker,
then let the
company pay for repairing the damage the recovery caused.

If you're polite to the company rep when you call then maybe you can get
them to
discount the proper material. If you're rude then they'll tell you to
pound sand and
sue for collections. This isn't a consumer affair - when you buy
construction
materials you're assumed to know what you're buying - and so they'll
easily collect.

What world do you live in?

On Oct 28, 12:30 pm, wrote:
I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin



Unless you plan on driving the 3 in. into the road surface you are
asking for trouble preading it on a hill. You will get NO traction
until you've spun most of it from under your wheels.

What you want is 3 in minus pit run from a pit that has dirty gravel.
(clay mixed with the gravel) Makes an excellent road.

pudgy queer ronnnnnnie hamilton, hopelessly overmatched
as always, working overtime to be stupid, afraid of
Rudy, and obsessed with ****, lied and presented no
challenge:

On Oct 28, 12:30 pm, wrote:
I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin



Unless you plan on driving the 3 in. into the road surface you are
asking for trouble preading it on a hill. You will get NO traction
until you've spun most of it from under your wheels.

What you want is 3 in minus pit run from a pit that has dirty gravel.
(clay mixed with the gravel) Makes an excellent road.

ronnnnnnnie, you stupid community college sophomo
you don't really expect anyone is going to take road
construction advice seriously from someone who calls
himself "guppy the corpse pumper", do you?

Ha ha ha ha ha!

On Oct 29, 1:42 am, Guppy the Corpse Pumper bunghole-
wrote:
On Oct 28, 12:30 pm, wrote:





I ordered a truckload of stone (gravel) for my rural driveway. I
phoned in the order and told them I wanted 2 inch stone without the
fines (fines means the sand and small pieces of stone). I was told
that they are currently out of the 2 inch, but they could bring either
3 inch, or common gravel which means a pile of crushed rock of any
size being an inch or smaller. I told them that this is for a hill,
and that "gravel" would be worthless in the next rain storm and told
them to bring the 3 inch without fines.

The truck finally arrives one and a half days after they said they
would come. The driver comes down my hill and gets the truck stuck in
the 2 foot deep rut that was in the roadway from a bad storm we had.
(I should note that although this rut was a definite problem, there
was room to drive next to it, and I had been doing this with my car
for several weeks without problems. But this trucker who seemed to be
a complete idiot drives right into it and gets stuck. Then he asks me
to pull him up the hill with my farm tractor, which I refused to do.
I was not going to wreck my tractor pulling a huge truck with 20 tons
of stone on it.

I should note that at this point I could not see what was in the dump
truck due to the height of the truck. I told the guy to dump a small
part of the load, pull forward further downhill, and I'd use my
tractor loader to spread the stone so he could get back up the hill.
I went to get my tractor while he dumped it. When I get back, I find
that he had not brought the 3" stone without fines, but had instead
brought that gravel, which was at least half sand. I told him he
brought the wrong stuff. He told me that is all they had. Having
little choice since the stuff was already dumped, I proceeded to
spread what he dumped so he could get back up the hill. He gets back
up the hill and even though I told him it was the wrong stuff, he
insisted on dumping the rest of it (since it was already there).

As soon as he dumped it and left, I phoned the company and left a
message for the original person I spoke to. Since then, I have called
several more times and could only leave messages. I have not received
a return call, and that was over 2 weeks ago. Yet, I got a bill in
the mail 3 days after the stuff was delivered.

I do not feel I should have to pay anything for this, since it is not
what I ordered. However, I was willing to pay them about half the
cost since I can use the stuff somewhere, but that means moving all of
it with my tractor loader. But after 2 weeks and no return phone
calls, I have decided to pay nothing at all. Apparently if they are
that uninterested in communication with their customers, then I am not
going to show any interest in paying their bill. How difficult can it
be to read a an order that states "deliver 3 inch without fines".

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I should mention that this gravel has already partially washed out
from rain. It's too small for use on a hill.

Alvin

Unless you plan on driving the 3 in. into the road surface you are
asking for trouble preading it on a hill. You will get NO traction
until you've spun most of it from under your wheels.

What you want is 3 in minus pit run from a pit that has dirty gravel.
(clay mixed with the gravel) Makes an excellent road.- Hide quoted text -

- Show quoted text -


I agree with the advice to go over to their office as a next step.
Tell them your story and ask to see who took the phone order. Make
sure you tell them the drive said they brought gravel instead because
they didn't have the washed stone. Be nice and it's possible you
might get some mgr there with some brains that will sort it out,
ralize they are wrong and make right on it. The idiot dumping your
phone msgs may be the same person who took the order and realizes they
are the one that screwed up.

One additional question. Did you sign anything when they delivered
it? If offered anything to sign, I would have written "Gravel
delivered instead of 3" washed stone I ordered, unacceptable and must
be returned" Or similar, and then signed it. Failing that, I at
least hope you didn't sign anything at all. And what did the
paperwork say? Gravel or stone?

Regarding allowing them to continue to unload, I have to agree with
Neon, that I would have done everything possible to prevent that from
ever happening.. I would have told the driver to just wait right
there while I call the company about the problem. Or ask him to get
the company, they usually have radio or cell phone contact with the
company themselves. And if he still insists, then I'd tell him if he
dumps anymore of it, I'm calling the police. In fact, if he was in
any way beligerant, I'd just call the cops for assistance. In my
experience, it usually doesn't take too much to **** these guys off
and then they just leave.

I had a similar experience with a local rock company. I was buying
some rocks for landscaping and selected several from their yard. One
was a huge one, but the particular type of rock was the kind that can
usually be split. The yard manager offered to do that, and turn it
into 2 med size pieces. So, I get home one day to find the huge rock
sitting there. I went back to the company and the mgr got the yard
guy over and he said "We couldn't split it"

Well Duh? How dumb can you be to then just send over the whole
thing? They promptly came, took it away and refunded my money.

On Sun, 28 Oct 2007 15:30:17 -0500, wrote:

I ordered a truckload of stone (gravel) for my rural driveway...

The solution exists in black and white. All you have to do is go blind
reading through the pertinent law--and hope you've interpreted
everything as the court would.

If the stone that was delivered, has done no harm, and is not likely to
cause any harm (as by washing out), the worst that has happened is that
you received 20 tons of stone that might actually benefit your project
to some slight degree.

Visit the firm; it is possible that no one with any significant
authority even knows about this problem. Or they might be aware that you
appear to be withholding payment, for no known reason. Even you don't
know where the root of the problem is. Discuss the problem with
management, and try to negotiate a mutually beneficial resolution. Make
a fair offer. I suspect most of the expense to the company is in the
hauling. If they can recover that expense and retain a customer, they
are apt to try.

If this goes to court, be advised your phone calls will be worthless.
For litigation purposes, send registered mail, with a signed receipt.

Note: I do not consider your acceptance of the balance of the load as
your approval of the product. You should not have to negotiate with a
driver. You can help avoid this sort of thing, in the future, by
practicing to be more assertive.

I hope you'll post the outcome.


________________________
Whatever it takes.

wrote:

I am just wondering how others would deal with this matter. I am sure
that if I refuse to pay, this will end up in court and I really do not
need that hassle. Of course they are a large company and these
companies always win in court anyhow. Plus there is no way I can prove
that I left phone messages for them to call me.

I use my cellphone for ALL my outgoing calls.

at the end of the month, when I get my bill, it shows the number I dialed,
the date and time of the call, and the minutes talked. written proof that I
called a certain number on a certain date