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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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Some customers...
How is it a grown man cannot understand the concept of keeping two wires
separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. |
#2
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Some customers...
i'm surprised that Yamaha is covering this. Usually, customer caused failures are not covered. I recall having discussions with customers about similar types of repair requests. It seems that they think that anything that failes regardless of the cause is covered. Not the case. Physically broken parts are not usually covered. In one case, a Sony diskman (portable CD player) had the cover broken off. The owner actually thought that this would be covered under warranty. I questioned what manufaturing defect "caused" this problem and did not get an answer... Dan |
#3
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Some customers...
On 25/03/2016 10:48, Mark Zacharias wrote:
How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. I have a customer who keeps breaking things, often fatally, because he picks up the nearest wallwart, having mislaid the original one, because it looks the same size black lump and the connector pushes in, so it must be ok . |
#4
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Some customers...
On Fri, 25 Mar 2016 05:48:15 -0500, Mark Zacharias wrote:
Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Hey, come on. 16 ohms, 8 ohms, zero ohms; it's all the same. ;- |
#5
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Some customers...
On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias"
wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. Back in the late 70s we repaired a compact stereo that used RCA jacks for speaker outputs. The customer came back with the stereo claiming there was no output. We hooked it up and it worked fine. I had him bring in his speakers. He had wired both the plus and minus leads to the center connector on both speaker plugs. I kept a straight face but unfortunately one of my techs went off on him. --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#6
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Some customers...
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#7
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Some customers...
On Friday, March 25, 2016 at 7:49:13 AM UTC-4, N_Cook wrote:
On 25/03/2016 10:48, Mark Zacharias wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. I have a customer who keeps breaking things, often fatally, because he picks up the nearest wallwart, having mislaid the original one, because it looks the same size black lump and the connector pushes in, so it must be ok . Once upon a time, there was movement to color-code and size-code these things... It never quite took. Peter Wieck Melrose Park, PA |
#8
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Some customers...
"Mark Zacharias" wrote in message ... How is it a grown man cannot understand the concept of keeping two wires separate? Reminds me of when I was working on the CB radios around 1973. Fellow brought in one that had a diode inside that is connected across the 12 volt power line that shorts and blowes the fuse when connected in reverse. I asked him it he hooked it up backwards and he said probably as he moved it from his truck to the car. About a week later he was back in with the same problem. Repaired it, and a week later he was back again, but said it would be the last time for me to repair it. I said "oh". And he said he bought another radio so he could leave them and not have to swap back and forth. |
#9
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Some customers...
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#10
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Some customers...
Chuck wrote:
On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias" wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. Back in the late 70s we repaired a compact stereo that used RCA jacks for speaker outputs. The customer came back with the stereo claiming there was no output. We hooked it up and it worked fine. I had him bring in his speakers. He had wired both the plus and minus leads to the center connector on both speaker plugs. I kept a straight face but unfortunately one of my techs went off on him. the RCA speaker outputs were as silly as the preamp to amp shunts stuck into the RCA jacks at the factory. Anybody ever remove one of those? Was never able to pull out out with my bare hands, didn't care enough to try with pliers. |
#11
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Some customers...
"the RCA speaker outputs were as silly as the preamp to amp shunts stuck
into the RCA jacks at the factory. " I would actually like to have a switch on the front panel of an amp to switch the pre out/main in loop rather than their jumpers. Too easy to lose. And then my buddy got this Marantz, a really nice one, 2325. It has the type of jack where you plug something in and it breaks the connection. I'd much rather have a switch, even if it is on the back and many of them are. Another thing I noticed about those shunts is ain't none of the MFs ever the same size. I have had a drawerfull of them and still had to make shunts out of 12 gauge wire because none of them fit. |
#12
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Some customers...
On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias"
wrote: Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Put a 0.5 ohm xx watt resistor in series with each speaker. Paint the resistors with whatever concoction generates the most noxious smoke possible[1]. Then he shorts the leads again, the resistor(s) will get hot, smoke, stink, and NOT blow up the output stages. There will be a loss in output power, which presumably he won't notice unless he's running low impedance or low efficiency speakers. [1] Cotton soaked in propylene glycol or white mineral oil which is what we used for wind tunnel airflow visualization. Propylene glycol doesn't stink very much, but white mineral oil really reeks. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#13
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Some customers...
On Friday, March 25, 2016 at 10:23:01 PM UTC-4, Jeff Liebermann wrote:
On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias" wrote: Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Put a 0.5 ohm xx watt resistor in series with each speaker. Paint the resistors with whatever concoction generates the most noxious smoke possible[1]. Then he shorts the leads again, the resistor(s) will get hot, smoke, stink, and NOT blow up the output stages. There will be a loss in output power, which presumably he won't notice unless he's running low impedance or low efficiency speakers. [1] Cotton soaked in propylene glycol or white mineral oil which is what we used for wind tunnel airflow visualization. Propylene glycol doesn't stink very much, but white mineral oil really reeks. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 I have heard this argument too many times as if the costumer is responsible for electrical engineering issues. The customer paid for the amplifier leading a profit for the manufacturer. It is the manufacturer that is responsible to made sure the amplifier is idiot proof. Amplifiers have current limiting circuits which means you can sort the outputs all day long without any damage. If the manufacturer can not be bothered to be responsible for their own engineering leading to output transistor failure than they are in the wrong business. There is no such thing as a costumer that is wrong as he is the one that is paying the money. The failure is always up stream from the costumer. I will now get of my soap box. |
#14
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Some customers...
On 25/03/2016 9:48 PM, Mark Zacharias wrote:
How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. **I'm suprised that the ****box Yammy can't handle a short. Part of the test procedure for all the old 1970s Marantz amps, was to throw a short circuit across the outputs. If it didn't survive, it would not be given back to the owner (until it did). -- Trevor Wilson www.rageaudio.com.au --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#15
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Some customers...
"Jeff Liebermann" wrote in message
... On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias" wrote: Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Put a 0.5 ohm xx watt resistor in series with each speaker. Paint the resistors with whatever concoction generates the most noxious smoke possible[1]. Then he shorts the leads again, the resistor(s) will get hot, smoke, stink, and NOT blow up the output stages. There will be a loss in output power, which presumably he won't notice unless he's running low impedance or low efficiency speakers. [1] Cotton soaked in propylene glycol or white mineral oil which is what we used for wind tunnel airflow visualization. Propylene glycol doesn't stink very much, but white mineral oil really reeks. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 You, sir - are an evil Genius! mz |
#16
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Some customers...
"Trevor Wilson" wrote in message
... On 25/03/2016 9:48 PM, Mark Zacharias wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. **I'm suprised that the ****box Yammy can't handle a short. Part of the test procedure for all the old 1970s Marantz amps, was to throw a short circuit across the outputs. If it didn't survive, it would not be given back to the owner (until it did). -- Trevor Wilson www.rageaudio.com.au --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus Not sure it was purely a direct short, or if it was a one-off. The emitter resistor showed signs of longer term overheating. He's sure as hell doing something wrong though. can't rule out a bad speaker either. The whole thing requires further investigation. He live a ways our of town from my location so a service call is at the least inconvenient for me. At the least I need to have him bring me the speakers and wires for evaluation. Mark Z. |
#17
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Some customers...
"Trevor Wilson" wrote in message
... On 25/03/2016 9:48 PM, Mark Zacharias wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. **I'm suprised that the ****box Yammy can't handle a short. Part of the test procedure for all the old 1970s Marantz amps, was to throw a short circuit across the outputs. If it didn't survive, it would not be given back to the owner (until it did). -- Trevor Wilson www.rageaudio.com.au --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus If I recall correctly that procedure used a variac and the test stopped an a certain current (I think it was 4 amps) through the amp meter which was the only "load". A modern amp would pass that test as well, but the microprocessor-based turn-on and protection circuits would have to be bypassed. Mark Z. |
#18
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Some customers...(Manufacturer's responsibility)
On 3/25/2016 11:52 PM, John Heath wrote:
On Friday, March 25, 2016 at 10:23:01 PM UTC-4, Jeff Liebermann wrote: On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias" wrote: Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Put a 0.5 ohm xx watt resistor in series with each speaker. Paint the resistors with whatever concoction generates the most noxious smoke possible[1]. Then he shorts the leads again, the resistor(s) will get hot, smoke, stink, and NOT blow up the output stages. There will be a loss in output power, which presumably he won't notice unless he's running low impedance or low efficiency speakers. [1] Cotton soaked in propylene glycol or white mineral oil which is what we used for wind tunnel airflow visualization. Propylene glycol doesn't stink very much, but white mineral oil really reeks. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 I have heard this argument too many times as if the costumer is responsible for electrical engineering issues. The customer paid for the amplifier leading a profit for the manufacturer. It is the manufacturer that is responsible to made sure the amplifier is idiot proof. Amplifiers have current limiting circuits which means you can sort the outputs all day long without any damage. If the manufacturer can not be bothered to be responsible for their own engineering leading to output transistor failure than they are in the wrong business. There is no such thing as a costumer that is wrong as he is the one that is paying the money. The failure is always up stream from the costumer. I will now get of my soap box. I'll have side with the manufacturer here. It is not possible to make any product 'idiot proof' as someone will come up with a bigger idiot. By these this standard, car manufacturers should build a car that won't sustain any damage because the driver is reading the newspaper, texting or talking on a phone rather than driving. Or from a mechanical side, not add oil when the light comes on. Not possible, at least not yet. The end user must also take reasonable care. Shorting speaker leads is NOT something that the manufacturer can make idiot proof without significantly increasing cost and/or compromising performance. Regards, Tim |
#19
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Some customers...
On Friday, March 25, 2016 at 11:53:02 PM UTC-4, John Heath wrote:
I have heard this argument too many times as if the costumer is responsible for electrical engineering issues. The customer paid for the amplifier leading a profit for the manufacturer. It is the manufacturer that is responsible to made sure the amplifier is idiot proof. Amplifiers have current limiting circuits which means you can sort the outputs all day long without any damage. If the manufacturer can not be bothered to be responsible for their own engineering leading to output transistor failure than they are in the wrong business. There is no such thing as a costumer that is wrong as he is the one that is paying the money. The failure is always up stream from the costumer. I will now get of my soap box. There is what I define as the Great Aunt Esmeralda issue: Great Aunt Esmeralda is typically in her late 80s, but not frail. She has each and every one of her marbles, and is in full control of same. She is set in her ways, but neither stupid nor fearful. She resists change, but only because at her stage in life she has things right where she wants them. She also votes, every time for every election at every level and is known to do so. As a concept, she is directly responsible for the delay of the shut-off of Analog TV in the US, until its advocates could develop a more intuitive interface. If Esmeralda had to diddle around to turn on her soaps, and missed the first five minutes of the show because the interface was not fully intuitive, she would make dammed sure her congressman knew it! Starting with her Alderman. At the same time, Great Aunt Esmeralda understands that as a consumer, she has some responsibility to 'read the directions' as it were. And as a consumer/customer, to seek clarification when in doubt - and make damned sure that the provider of her goods and services writes directions that are able to be followed by any reasonable consumer with normal intelligence - NO MORE! I have legacy amplifiers from AR, Dynaco, Revox and HK-Citation. EVERY ONE OF THEM cautions against shorting the outputs. Two manufacturers (AR & Dynaco) cautions against running their amplifiers with input, but no connected load. Each, in its own way, also cautions against shorting the two channels together. Several of them add protection circuits (Revox & Dynaco), some add fuses, internal or external (AR & HK) and so forth. And in every case, the directions are clear and unambiguous. Great Aunt Esmeralda would have no difficulty with them, and if she screwed up the connections resulting in a melt-down, she would be fully OK with accepting the consequences. What you suggest is similar to making an automobile manufacturer liable for the consequences of the fact that the accelerator and brakes may be applied at the same time.... Driver error (pilot error/user error) is a real phenomenon such that reasonable accommodations must be made, but the danger of same cannot be obviated. Against stupidity the very gods Themselves contend in vain. Schiller. |
#20
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Some customers...
On Sat, 26 Mar 2016 06:11:45 -0500, "Mark Zacharias"
wrote: "Jeff Liebermann" wrote in message .. . On Fri, 25 Mar 2016 05:48:15 -0500, "Mark Zacharias" wrote: Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Put a 0.5 ohm xx watt resistor in series with each speaker. Paint the resistors with whatever concoction generates the most noxious smoke possible[1]. Then he shorts the leads again, the resistor(s) will get hot, smoke, stink, and NOT blow up the output stages. There will be a loss in output power, which presumably he won't notice unless he's running low impedance or low efficiency speakers. [1] Cotton soaked in propylene glycol or white mineral oil which is what we used for wind tunnel airflow visualization. Propylene glycol doesn't stink very much, but white mineral oil really reeks. You, sir - are an evil Genius! mz Thank you. Think of it as a VERY slow blow fuse with a built in "indicator". I suspect that even the most dense customer will recognize smoke as an indication that perhaps something is very wrong. Many years ago, when I was an aspiring juvenile delinquent, I removed one end of a 3AG cartridge fuse, stuffed it with cotton, added a few drops of 3-in-1 oil, installed a 0.5 ohm resistor, and somehow soldered it back together without starting a fire. I'll pretend not to remember how I did that. The plan was to make some sort of bomb to irritate some of my friends. Instead of exploding, it produced a substantial amount of smoke and attracted some unwanted official attention. While I don't believe that the world needs a smoking fuse, a similar leaded component might sell to like minded dangerous individuals, such as myself, as an over current alerting system. With some additional complexity, I could add a chemical timer set to slightly longer than the warranty period. I have some ideas on how to do an SMT version. Hmmm.... Kickstarter perhaps? -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#21
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Some customers...
On Fri, 25 Mar 2016 20:52:58 -0700 (PDT), John Heath
wrote: I have heard this argument too many times as if the costumer is responsible for electrical engineering issues. The customer paid for the amplifier leading a profit for the manufacturer. It is the manufacturer that is responsible to made sure the amplifier is idiot proof. Amplifiers have current limiting circuits which means you can sort the outputs all day long without any damage. If the manufacturer can not be bothered to be responsible for their own engineering leading to output transistor failure than they are in the wrong business. There is no such thing as a costumer that is wrong as he is the one that is paying the money. The failure is always up stream from the costumer. I will now get of my soap box. In the past, when I needed some entertainment, I would read product liability horror stories. It eventually became somewhat of a hobby until I was overwhelmed with horror stories. Your position is quite among customers and product liability attorneys. The legal responsibility is a moving target, varying depending on court decisions, commercial law, and both state and federal laws. Over the years, it has swung in both directions, but at no time has it ever been absolute. The manufacturer, retailer, and customer all have their areas of responsibility with considerable overlap. Very briefly, the courts have recognized that manufacturers cannot produce a 100% safe and reliable product. If they did, nobody could afford it anyway. One compromise is that if a manufacturer can show due diligence in informing the end user that there are some hazards involved in using the product, and the customer is assumed to have been so informed, then the customer cannot claim that they destroyed the product or injured themselves in the manner specified in the documentation. This is where the ever growing mass of legal documents and "read me first" papers originate. If the manual warns that shorting the speaker output is a bad idea, the court will not award the customer damages if they ignore the warning and short the speaker leads. The other side of this coin is whether a "reasonable person" expects products to operate in some manner. In this case, if literally every other audio amp manufacturer includes speaker short circuit protection in their products, but this one does not, a reasonable person would probably expect that every amp is short circuit proof. Depending on the court, that could be considered sufficient for the customer to claim that they did not receive a product "suitable for the intended purpose". With today's low cost of electronic manufacturing, it is often cheaper for a manufacturer to replace the few amps that a few clueless customers manage to blow up, than to include protection circuitry in every product. For example, if adding the protection circuitry required an additional $5 in parts and Yamaha made 250,000 of these amps, then that's $1.25 million in "excess" cost. However, replacing perhaps 1,000 amplifiers, at a cost to sales of about $50/ea or $50,000 is much cheaper. This is probably why Yamaha honored the warranty. If you have an questions, please consult a real attorney. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
#22
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Some customers...
On 25/03/16 15:17, Ralph Mowery wrote:
"Mark Zacharias" wrote in message ... How is it a grown man cannot understand the concept of keeping two wires separate? Reminds me of when I was working on the CB radios around 1973. Fellow brought in one that had a diode inside that is connected across the 12 volt power line that shorts and blowes the fuse when connected in reverse. I asked him it he hooked it up backwards and he said probably as he moved it from his truck to the car. About a week later he was back in with the same problem. Repaired it, and a week later he was back again, but said it would be the last time for me to repair it. I said "oh". And he said he bought another radio so he could leave them and not have to swap back and forth. A friend blew up the RF power amp on an Icom 2m Transceiver by reverse connecting his car DC supply to the rig. A rig borrowed from the club shack. Much tears ;-( It did have the diode that you describe reverse connected across the supply. Unfortunately that diode either didn't conduct fast enough, or decided it wasn't going to be part of the game and went open circuit before the fuse (and the amp... ) ... -- Adrian C |
#23
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Some customers...
"f you have an questions, please consult a real attorney. "
HA. Half of them are incompetent and the other half, well... Used to work for one of those rental joints. Handled the repairs for the area, approximately the county. They reanted BFC SFS Fisher stereo systems using the CA-270 (discrete) amplifier. I worked on many of them. Underbuilt, and on purpose. Looking at the PC board it was easy to see that it was designed to have commutators. The thing was considerably over 100 WPC and only had one pair of outputs per channel. You can get away with that with a commutating power supply. Also by the relay you could see the traces for what was obviously an offset detector. All these parts were gone. By the relay all that was left was the time delay and the commutators were simply jumped out and all related components were omitted. We replaced so many woofers because of that it ain't funny. Eventually the service manager got a source for some practically bulletproof woofers, I mean woofers that would stand up to 60 volts DC until the fuse blows. At least that was solved. Kinda. Thing is, transistors and diodes are cheap. If I were on that side of that desk I would have them in there. However, in the US at least, the quarterly report is king. Like this joke... A new CEO of a company gets three envelopes from the old CEO, tells him open them when things get tough. Sales drop later and he opens the first envelope and there is a note saying "Blame your predecessor". He does and all is fine, but later then sales and profits drop again, he opens the seconfd envelope and the note says "Reorganize". Well that works but then things go badly again later so he opens the third envelope and the note inside says "Get three envelopes and..." As long as we publicly trade debt on these companies, they are bound to suck up the most money every day possible, It is ****ing up the world, and the environment. In fact, if we cared enough to do something about it we would take the "green" attitude and let the democrats have at it. Laws that say you have to have parts for TVs n **** for like five years or so, instead of having them no longer available even during the warranty period. (this has happened) But even with that, can the government control the prices ? This is where they ****ed up on the ACA, the price controls are not firm. Right now health insurance companies want doctors and hospitals to **** them out of as much money as possible so they can make 20 % on it. ****, oil companies would suck a mile of donkey dick to make 20 %. The informed and non-addicted consumer is the best weapon here. Like "My TV was only two years old and it couldn't be fixed, I went to buy one with a long warranty but they had none, so now I DO NOT HAVE A TV". Start that **** and you won't need a grass roots lobby organization, the TV networks, cable companies and even Hollywood would do the lobbying for you. But there is no solidarity among the sheeple. No chance to put up a serious boycott of anything. Anything. This is the age of instant gratification. Pitiful ****ing species they are. |
#24
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Some customers...
On Saturday, March 26, 2016 at 2:26:52 PM UTC-4, wrote:
"f you have an questions, please consult a real attorney. " HA. Half of them are incompetent and the other half, well... Shakespeare had it dead-right in his play Henry VI. Killing the lawyers was the sure route to tyranny, not the means to restore sanity to society. Keep in mind that it is "society" that gives or has given us every evil from the Crusades to Jihad and ISIS, from Empress Wu to Donald Trump. Society is essentially insane, and functions only through pitiless and unrelenting control. Where such control has been destroyed, all remnants of societal function have failed. Modern examples include former strong-man states (Libya, Afghanistan, Iraq) where leadership was removed, not deposed. States where leadership was deposed (Iran, Soviet Russia, Balkans amongst others) function today after a fashion, and after an often horrendous shaking out - but they function none-the-less. Circling back to electronics - we get exactly what we deserve, neither more nor less. It is entirely possible to purchase well-made electronics that are maintainable and have a truly indefinite service life - with that maintenance. Including all consumer entertainment electronics in this household, the newest daily-driver type item is a 6-year old blue-ray player to match the 8 year old plasma TV. The oldest is a 1962 tube stereo amplifier. If hobby (and functional) electronics are included, that would be a 1919 5-tube home-brew TRF radio driving a Magnavox horn. If that first pair of $3.29 pair of Chinese underwear stayed on the shelf for the $3.69 pair of home-country underwear, we would not have this issue. But we are all-to-fast ready to give up our neighbor's jobs to 'save' that $0.40. Not quite understanding that without our neighbor's jobs our own are not long for this world. Sorry for the insertion of politics here - but feeling sorry for ourselves is the last collective and several refuges for cowards. And "Let George Do It" is how we got here in the first place. The Chinese have not "taken" one single job from any one any where at any time. They were handed each and every one of those jobs complete and together with the plea "PLEASE take this burden from us!" And. Lest ye "first world" people think for one hummingbird heartbeat that control over *you* is not pitiless - consider how much *you* are regulated, and at every turn. Between taxes, leases, licenses of various sorts, permits, insurance, credit cards, cash-transaction limits, speed limits, stop lights, parking meters, passports, health insurance, deeds, titles and on and on and on... Put another way, Anarchy Bitch. Peter Wieck Melrose Park, PA |
#25
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Some customers...
"Adrian Caspersz" wrote in message ... .. A friend blew up the RF power amp on an Icom 2m Transceiver by reverse connecting his car DC supply to the rig. A rig borrowed from the club shack. Much tears ;-( It did have the diode that you describe reverse connected across the supply. Unfortunately that diode either didn't conduct fast enough, or decided it wasn't going to be part of the game and went open circuit before the fuse (and the amp... ) ... Usually the most expensive part blows open to protect the fuse. |
#26
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Some customers...
pf, politics is what started this ****.
I used a slightly different analogy. When you walked into Kmart and saw TVs on the shelf, a Zenith for $279 and a Sanyo for $229 you pocketed that fifty bucks and went and had a good time on it. Well the good times are over because YOU told the industry that cost is King, that you want it cheaper. You did not care about build quality, or this country and its well being. You wanted that half a yard in your wallet. Time marched on and the results are in. We are ****ed. I see you think like me to some extent. Have ANY ideas on how to fix this **** without removing 90 % of the population ? I can't figure anything out. Even massive killing wouldn't work. NOTHING will work. Reminds me of a joke about an old Indian. (American) Guy asks him about what he thinks about White Man. He replies "We had it good, Women did most of the work, we hunted and fished every day, no taxes, no debt, no problems. Only White Man stupid enough to think he can improve on that". Progress. Think about progressives. Now think about conservatives who wanted to keep things the same, for better or worse. In fact republicans freed the slaves. Things seem to have flip flopped. Slavery is a barbaric thing and should not be allowed in any civilised society. It is illegal in most parts of the world, but not in Israel and a few other countries in that region and in Asia and Africa. And that saying about "we should have picked our own cotton" has come true eventually for most countries that had slaves. Now it seems we should have picked our own oil. But there are no true conservatives. I think the last one was Barry Goldwater, and he warned against letting the religious folk get hold of the republican party, because governance is all about compromise and people who think they are speaking for god will not compromise. While he was right, he did not realize that later (like now) that these people would not be religious at all, but feign it for church support. And that is important in some districts. Like against homosexuals until their son comes out of the closet. Or against abortion but sends their mistress for a D & C when she gets knocked up by their adultery. ****ing hypocrites to the core. Nixon was more of a Man and more honest than any of them today. Think about it, if you are doing backdoor deals and being dishonest, do you want tape recordings of it ? some say he did that because he was paranoid but the fact is they were out to get him. I believe he benefitted from the Watergate breakin, but I still do not believe he ordered it. However, like the impeached Bill Clinton and the assassinated JFK, he spoke against Israel. Most people do not know that alot of this **** happened right after they said mean **** to Israel. So, with no true conservatives we are stuck with the liberals or oil company executives. That is your choice. Who are you going to vote against this time ? |
#27
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Some customers...
On Saturday, March 26, 2016 at 5:17:54 PM UTC-4, wrote:
pf, politics is what started this ****. I see you think like me to some extent. Have ANY ideas on how to fix this **** without removing 90 % of the population ? I can't figure anything out.. Even massive killing wouldn't work. NOTHING will work. I am not so sure we think much alike. My politics as-practiced are considerably left of center, although not quite socialist. Mostly based on personal responsibility, the social contract and the basic fact that the world owes me nothing. At the same time, the Human Race if seen as the functional equivalent of mold on an orange is doing a very efficient job of killing itself off, and apparently sooner rather than later. No problem for me, likely not for the kids either. But the grandkids are going to have a brutal time of it. A few tens of thousands of years from now, we will of interest only to whatever passes for archaeology and paleontology at the time, if even that. So, why sweat the small stuff with that perspective? As of this moment, and based on present absolutely provable facts and long-term trends, the Malaysian archipelago land mass will be reduced by 70% (or more) by 2050. The present population is just under 30,000,000. And there is not one damned thing that you, I, or anyone else, collectively and severally, can do about that. AND, that is one single example. Florida - what happens when 30% of that state can no longer support either farming or a human population? New Jersey (small loss)? The entire Gulf Coast? Not to mention California. Just keeping it "American" here - the rest of you are also quite done, just not fully aware of how done, quite yet. That we are ****ed is absolute. That it is of our own making, equally so. But as a species we have always been better and destruction than at creation.. Always. This particular disaster is pandemic, having nothing to do with race, color, creed, nation, state, orientation or personal preferences. Like a flat tax, we are all equally affected whether we like it or not. Peter Wieck Melrose Park, PA |
#28
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Some customers...
I think collectivism and individualism can coexist, but we have not figured the method.
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#29
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Some customers...(Manufacturer's responsibility)
Tim Schwartz wrote:
I'll have side with the manufacturer here. It is not possible to make any product 'idiot proof' as someone will come up with a bigger idiot. I make a line of PWM servo amplifiers, using a bunch of TO-220 FETs. A mechanical engineer bought some, and saw those little plastic things clamped under the transistors and decided they couldn't conduct heat well, so he took them out, put a glob of thermal grease under them and clamped them down tight. Hooked the whole system up and turned it on. There was a thunderclap and a huge flash, and everything he had bought from me was reduced to charred rubble. The little plastic things were good Bergquist thermal conductive pads, and work fine to allow the amp to run at 20 A continuously. I fixed one amp just to see how bad it was, well every semi in the thing was toast. It must have got +80 V into the +12 logic supply. That's the biggest idiot I've had so far... Jon |
#30
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Some customers...
On 26/03/2016 10:22 PM, Mark Zacharias wrote:
"Trevor Wilson" wrote in message ... On 25/03/2016 9:48 PM, Mark Zacharias wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. **I'm suprised that the ****box Yammy can't handle a short. Part of the test procedure for all the old 1970s Marantz amps, was to throw a short circuit across the outputs. If it didn't survive, it would not be given back to the owner (until it did). -- Trevor Wilson www.rageaudio.com.au --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus If I recall correctly that procedure used a variac and the test stopped an a certain current (I think it was 4 amps) through the amp meter which was the only "load". A modern amp would pass that test as well, but the microprocessor-based turn-on and protection circuits would have to be bypassed. Mark Z. **Apart from the Variac™, pretty much it. I must admit some trepidation the first few times I was required to perform this test. -- Trevor Wilson www.rageaudio.com.au --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#31
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Some customers...
On Friday, March 25, 2016 at 8:12:24 AM UTC-7, Ralph Mowery wrote:
"Mark Zacharias" wrote in message ... How is it a grown man cannot understand the concept of keeping two wires separate? Reminds me of when I was working on the CB radios around 1973. Fellow brought in one that had a diode inside that is connected across the 12 volt power line that shorts and blowes the fuse when connected in reverse. I asked him it he hooked it up backwards and he said probably as he moved it from his truck to the car. About a week later he was back in with the same problem. Repaired it, and a week later he was back again, but said it would be the last time for me to repair it. I said "oh". And he said he bought another radio so he could leave them and not have to swap back and forth. Had one like yours with the fuse and protect diode blowing. Second time I had to repair it I checked what he was actually doing and found the reverse polarized battery. His car was an early '60 Ford van with a generator, NOT an alternator and when the battery was dead he jumped it backwards and converted it to positive ground. G² |
#32
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Some customers...
"His car was an early '60 Ford van with a generator, NOT an alternator and when the battery was dead he jumped it backwards and converted it to positive ground. "
Yup. And if the radio was all tubes it would run just fine. No way to tell without a meter. |
#33
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Some customers...
" wrote: N_Cook wrote: I have a customer who keeps breaking things, often fatally, because he picks up the nearest wallwart, having mislaid the original one, because it looks the same size black lump and the connector pushes in, so it must be ok . Once upon a time, there was movement to color-code and size-code these things... It never quite took. Have you seen these adapters? http://www.ebay.com/itm/171829811403 |
#34
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Some customers...
On Sunday, March 27, 2016 at 5:03:32 PM UTC-4, Michael Terrell wrote:
" wrote: N_Cook wrote: I have a customer who keeps breaking things, often fatally, because he picks up the nearest wallwart, having mislaid the original one, because it looks the same size black lump and the connector pushes in, so it must be ok . Once upon a time, there was movement to color-code and size-code these things... It never quite took. Have you seen these adapters? http://www.ebay.com/itm/171829811403 I have. Sadly, it was the south end where the color-coding never took, not the north end. Peter Wieck Melrose Park, PA |
#36
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Some customers...
Trevor Wilson wrote:
On 25/03/2016 9:48 PM, Mark Zacharias wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. **I'm suprised that the ****box Yammy can't handle a short. Part of the test procedure for all the old 1970s Marantz amps, was to throw a short circuit across the outputs. If it didn't survive, it would not be given back to the owner (until it did). It is sort of sad it can't handle that. Just a few warranty service calls would pay for hundreds or thousands of fuse to have been installed. |
#37
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Some customers...
On 29/03/2016 3:20 AM, Cydrome Leader wrote:
Trevor Wilson wrote: On 25/03/2016 9:48 PM, Mark Zacharias wrote: How is it a grown man cannot understand the concept of keeping two wires separate? Fixed a Yamaha RX-A2010 with a blown channel back in December. Under warranty. Big job. Cautioned him on speaker hook-ups, gave him our hand-out sheet explaining speaker connections, which also contains explicit warnings about shorting wires etc. Nevertheless he brought it back this week with the same channel blown again. It was all I could do not to just go off on the guy. He admitted fooling around with the wires while the unit was powered up, and that the wires had crossed. Exactly the sort of thing I had "educated" him about. ****ing idiot. Lucky for him Yamaha is covering it again, and we needed the work anyway. **** for brains god damn idiot. I knew better that this when I was sixteen ****ing years old! I'm reminded of Chevy Chase's rant in Christmas Vacation... Mark Z. **I'm suprised that the ****box Yammy can't handle a short. Part of the test procedure for all the old 1970s Marantz amps, was to throw a short circuit across the outputs. If it didn't survive, it would not be given back to the owner (until it did). It is sort of sad it can't handle that. Just a few warranty service calls would pay for hundreds or thousands of fuse to have been installed. **Fuses open in seconds. Semiconductors can fail in MILLISECONDS. Active current limiting is the best solution. -- Trevor Wilson www.rageaudio.com.au --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus |
#38
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Some customers...
"When would you use a diferent preamp, or different power amp in an
integrated unit anyways? Anything with the shunts was already packed with all sorts of silly inputs to start with. " Preamps can make as big a difference in the sound as power amps. People also get to liking how they hook up, all their **** fits. They like the tone controls, and that is a big one. some of those old 25 WPC Marantzes had fantastic preamps and tuners, but now the guy went and bought some speakerzillas and needs more power. So he picks up an ampzilla somewhere but wants the rest of his system to stay the same. He likes how it looks and sounds, just needs more power. That's why, and it really is not audiophoolery, just one of thoise things. I had a Marantz 4270 I ran in strsapped mode for the front to get the more power (clipped at 154 watts per channel in bridged mode) and used the rear pre outs to feed a Sansui 771 into 2.3 ohms for the back which had modified speakers. They originally had passive radiators but I put speakers in there instead. Then I had to use an EQ (Soundcraftsmen PE2217) to get the sound right. Purists can bitch and moan about using EQ like that but what about the Bose 901 ? The EQ for that has about a 30 dB range that a standard graphic EQ cannot do. So if that is OK then my system was OK. All of this **** can sound different, so if you got a receiver or amp and like the sound, you can keep it. Also, people are getting back into vinyl and phono preamps are not all created equal. All over the place the audiophiles say my Soundcraftsmen has a ****ty phono stage, that it sounds harsh. Well I never used it, I used the EQ and it is one of the best EQs I have ever seen. Uses real coils, and the way it is configured, when you get to the extremes in the ranges, they are pretty much effectively in parallel. the chip based ones cannot do that and give you camel humps in the response. I can show you on a scope with a 1 KHz square wave. People do crazier **** than that when it comes to stereo equipment. Some go nuts and claim one speaker wire sounds better, I do not go for that. Unless the resistance is very high it makes no difference. And like the cables, RCA type, the only thing that matters in them is the capacitance per foot. A cable from a turntable with a moving coil cartridge, maybe. then you might need superior shielding. but for the rest of it, for electronic sources like a CD player or tape deck, you almost do not need shielded cables. I'll use Romex from a CD p;layer to an amp and nobody will hear the difference, or might actually think the Romex sounds better ! Learning a little bit of math and electronics makes you aware of what really matters and what does not. |
#39
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Some customers...
"**Fuses open in seconds. Semiconductors can fail in MILLISECONDS. Active
current limiting is the best solution. " Yeah like when seconds count, the cops will be there in minutes. Completely true. The problem is the implementation. Active current limiting tends to make bad bad distortion on low impedance loads. It sounds as if a speaker is blown or a woofer is bottoming out. I have tried to figure out a better way but am at a loss on that, so I understand why they did it. It protects their product from abuse and unnecessary warranty claims. And it was cheap, couple transistors, diodes, maybe six resistors in all. The alternative is to use a relay and a latch, which is run through the uProcessor on newer **** and it reads "Protection" on the display. I am not fond of those type of circuit because it makes it harder to troubleshoot. I think they should make amp ready to drive one ohm loads, but then they would be more expensive and sales would be lost. |
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