On 21/12/2017 15:05, TheChief wrote:
TheChief Wrote in message:
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Did it fail loud immediately on power loss or after a while or on
restoring mains power?

I should add that to cancel the internal a!arm I have removed
mains power. The external sounder is now running almost
continuously. If I get access to the keypad I can send a hold
off command, but otherwise do not know how to safely silence the
external sounder.

Phil

I suspect the backup battery is flat and the alarm went into panic mode.
There should be a factory reset button or key sequence but that isn't a
lot of help if you don't have the engineering manual for the unit.

--
Regards,
Martin Brown

Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Thanks

Phil
--


----Android NewsGroup Reader----
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TheChief Wrote in message:
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Thanks

Phil
--


----Android NewsGroup Reader----
http://usenet.sinaapp.com/


I should add that to cancel the internal a!arm I have removed
mains power. The external sounder is now running almost
continuously. If I get access to the keypad I can send a hold
off command, but otherwise do not know how to safely silence the
external sounder.

Phil
--


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

On 21/12/2017 15:02, TheChief wrote:
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Thanks

Phil


Have you tried powering up without the battery connected. If its dead
(or failing to charge) then it may be dragging down part of the rest of
the system. How long ago was the battery changed? It may only have a
reliable active life of 2 to 5 years.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 21/12/2017 15:43, TheChief wrote:


Thanks Alan
Yes the battery was the culprit.
Thanks for response and pls see my other post.
From the behaviour of the panel and keypad I was seriously
expecting that the power cut had created a spike and fried the
panel board.

An early Xmas present from Santa!

Martin Brown Wrote in message:
On 21/12/2017 15:05, TheChief wrote:
TheChief Wrote in message:
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Did it fail loud immediately on power loss or after a while or on
restoring mains power?

I should add that to cancel the internal a!arm I have removed
mains power. The external sounder is now running almost
continuously. If I get access to the keypad I can send a hold
off command, but otherwise do not know how to safely silence the
external sounder.

Phil

I suspect the backup battery is flat and the alarm went into panic mode.
There should be a factory reset button or key sequence but that isn't a
lot of help if you don't have the engineering manual for the unit.

--
Regards,
Martin Brown


Thanks Martin

Turns out that the problem is the battery as you suggest. I didn't
realise Texecom have phone support but found the number. The
tech guy on my model says this is a common reaction to power loss
if the battery is shot.

The solution was to disconnect the battery and power up the panel
on mains only. Just need to dive out to Screwfix for replacement
battery.

Strangely when the panel was powered up, the keypad displayed a
message about arming all zones, but this disappeared on input of
my access code.

Thanks for response

Phil


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alan_m Wrote in message:
On 21/12/2017 15:02, TheChief wrote:
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Thanks

Phil


Have you tried powering up without the battery connected. If its dead
(or failing to charge) then it may be dragging down part of the rest of
the system. How long ago was the battery changed? It may only have a
reliable active life of 2 to 5 years.

--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk


Thanks Alan
Yes the battery was the culprit.
Thanks for response and pls see my other post.
From the behaviour of the panel and keypad I was seriously
expecting that the power cut had created a spike and fried the
panel board.


Phil
--


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

On 21/12/2017 15:43, TheChief wrote:

Thanks Alan
Yes the battery was the culprit.
Thanks for response and pls see my other post.
From the behaviour of the panel and keypad I was seriously
expecting that the power cut had created a spike and fried the
panel board.

The other common problem with the battery is that after X years of being
trickle charged it still has a acceptable terminal voltage but it cannot
supply the instantaneous power on a power cut. This results in the alarm
triggering at the instant of the power cut but the batteries then supply
enough power for the alarm to stay sounding.


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

Has it got an internal battery for the systems settings? If this is duff
then it will have forgotten them all and after replacing the battery, you
may need to find some instructions about resetting it all up again.
Brian

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"TheChief" wrote in message
news
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Thanks

Phil
--


----Android NewsGroup Reader----
http://usenet.sinaapp.com/

alan_m Wrote in message:
On 21/12/2017 15:43, TheChief wrote:

Thanks Alan
Yes the battery was the culprit.
Thanks for response and pls see my other post.
From the behaviour of the panel and keypad I was seriously
expecting that the power cut had created a spike and fried the
panel board.

The other common problem with the battery is that after X years of being
trickle charged it still has a acceptable terminal voltage but it cannot
supply the instantaneous power on a power cut. This results in the alarm
triggering at the instant of the power cut but the batteries then supply
enough power for the alarm to stay sounding.


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk


Sounds like my problem. I've picked a replacement battery up from
Screwfix - open till 8pm which I didn't realise. So hopefully
will be sorted tomorrow.
This time I'll put the install date on the front of the panel as
well as on the top of the battery

Phil
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"Brian Gaff" Wrote in message:
Has it got an internal battery for the systems settings? If this is duff
then it will have forgotten them all and after replacing the battery, you
may need to find some instructions about resetting it all up again.
Brian

--
----- -
This newsgroup posting comes to you directly from...
The Sofa of Brian Gaff...

Blind user, so no pictures please!
"TheChief" wrote in message
news
Ok so we had a power cut about half an hour ago. Since then my
alarm system has been unworkable.

The system is a Texecom Veritas Excel and has been reliable for years.

Initially when the power came back on, all the LEDs on the keypads
were lit, power, unset and tamper. But the keypad panel was
light green and it was not possible to enter commands thru the
keypad.
To try and cancel the various audio alarms, I removed mains and
battery power. Having powered all back up, I have nothing
showing on the keypad displays at all.
I have checked five fuses on the main panel board and all seem fine.
Anyone know how I can get the keypads and system to operate normally?

Thanks

Phil
--


----Android NewsGroup Reader----
http://usenet.sinaapp.com/




Hi Brian
I don't think it has an internal battery. I took a pic of the
board when I was trying to resolve this afternoon's issues and
have revisited that. Can't see a CMOS type battery. Can this
info be held up by a capacitor and circuitry?

It certainly accepted my access code, so I am hopeful all the
config data has been retained.

Phil
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On 21/12/2017 22:03, TheChief wrote:


It certainly accepted my access code, so I am hopeful all the
config data has been retained.


Probably saved in non-volatile memory (Flash memory/EEPROM) that is
accessed only on switch on and to write when a configuration changes.

Don't forget that there is probably a NiCad rechargeable battery (stack)
in the bell box. It purpose in anti-tamper and will trigger the sounder
if the bell box loses contact with the controller (cut wires etc). This
will also have a life expectancy of around 5 years.


--
mailto : news {at} admac {dot} myzen {dot} co {dot} uk

On 21/12/2017 15:38, TheChief wrote:


Strangely when the panel was powered up, the keypad displayed a
message about arming all zones, but this disappeared on input of
my access code.


That is quite normal.

Imagine a long power cut with an empty house that had the alarm set by
the owners just as they went on holiday.

If the powercut is long enough so that the internal battery has time to
discharge you would not want the alarm to start up in a non alarmed
state when power is restored would you?

But your 7Ah battery should easily do a few days without power. Most
people have 2.1Ah batteries.


--
Adam