I have recently changed my car. The new one has a fancy socket in the glove
box that charges and transfers information from my iPhone. I bought a lead
to extend this socket up to a dash mounted phone holder so that I can see
the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it professionally
installed behind the dash. Not DIY I know but I didn't feel confident enough
to start pulling the dashboard of a new car apart to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but it
does not actually charge.

I have queried this with the cable manufacturers who claim it is probably
because two cables linked together is too long a run. They will happily
refund the cost of the cables but won't contribute towards having them
professionally replaced.

Any thoughts on the long run issue or whether they are liable for my
installation costs appreciated.

Mike

"Muddymike" wrote in message
om...
I have recently changed my car. The new one has a fancy socket in the glove
box that charges and transfers information from my iPhone. I bought a lead
to extend this socket up to a dash mounted phone holder so that I can see
the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't feel
confident enough to start pulling the dashboard of a new car apart to
route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but it
does not actually charge.

I have queried this with the cable manufacturers who claim it is probably
because two cables linked together is too long a run. They will happily
refund the cost of the cables but won't contribute towards having them
professionally replaced.

Any thoughts on the long run issue or whether they are liable for my
installation costs appreciated.

Mike

The cable manufacturers are certainly not liable for the instalation costs
as you decided to have this done yourself. If they had sold you the cables
including fitting, then thats another matter.
Jim G

On 30/05/2012 15:12, Muddymike wrote:
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder so
that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They will
happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

They may be right, some data protocols don't work if the cable is too
long. I'm surprised that the charge icon shows when the phone isn't
getting charged, though.

Any thoughts on the long run issue or whether they are liable for my
installation costs appreciated.

If you had it professionally installed, then the installer should have
checked that it worked before it was released to you. If he didn't, then
he's liable to correct the problem, I'd have thought, unless he told you
beforehand that it was likely to be a problem and you told him to go
ahead anyway.

You may, of course, have one or more defective cables, and if so, the
seller is responsible for them under current legislation, and you are
entitled to refund, repair or replacement of any defective items. The
seller is not responsible for third party labour costs incurred in
fitting or removal.


--
Tciao for Now!

John.

"Muddymike" wrote in message
om...
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I bought
a lead to extend this socket up to a dash mounted phone holder so that I
can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't feel
confident enough to start pulling the dashboard of a new car apart to
route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but it
does not actually charge.

I have queried this with the cable manufacturers who claim it is probably
because two cables linked together is too long a run. They will happily
refund the cost of the cables but won't contribute towards having them
professionally replaced.

Any thoughts on the long run issue or whether they are liable for my
installation costs appreciated.

Mike

Since this "transfers information from my iPhone" it's a fairly specialized
cable. It's quite possible that your symbol means "someone plugged a cable
in" and not "I'm receiving enough juice to charge" (at least this may be how
Apple implemented the interface thinking, if I'm plugged in, a real Apple
product will charge me).

Silly question, but before any work started, did you try these cables
plugged end-to-end to see if they actually worked? As others have implied,
it's quite possible they are simply poor quality. Alternatively, the
installer might have broken them, perhaps pulling too hard to get them into
place and breaking one of the many wires inside? But you can't apportion
blame unless you did a "before and after" comparison, and it's not the cable
supplier's fault that you didn't I'm afraid.

Personally, I'd got to somewhere like Halfords, or better still somewhere
which specialises in car HiFi - they will probably have access to longer
cables (perhaps even building their own) and they can probably do all the
install for you. It's even possible that the cable in the glove box is
carefully threaded from almost exactly where you want it AWAY from your
preferred place and perhaps the original cable can simply be rerouted to end
where you want it, without any extensions etc.

Paul DS.

Muddymike :
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder
so that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They
will happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

Any thoughts on the long run issue

This is an ongoing issue with me, in a two-iphones-two-ipads-two-ipods
household with multiple charging locations. Some cables look as if they
are charging, but don't. I don't think length is the only issue because
I've found third-party leads that are the same length as the official
Apple leads, but don't work properly. I think the thickness of the
conductors might have something to do with it. Much as it pains me to
say so, IME the only way to get something that really works is to get an
official Apple lead.

or whether they are liable for my installation costs appreciated.

If you can show that an Apple lead of the same length works any
better[1], then you have a very slim chance. Otherwise, none.


[1] You don't need to install it behind the dash.

--
Mike Barnes

"Muddymike" wrote in message
news:tI2dnWx4BKqptlvSnZ2dnUVZ8rCdnZ2d@brightview. com...
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I bought
a lead to extend this socket up to a dash mounted phone holder so that I
can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is probably
because two cables linked together is too long a run. They will happily
refund the cost of the cables but won't contribute towards having them
professionally replaced.

Any thoughts on the long run issue or whether they are liable for my
installation costs appreciated.

Mike

Since this "transfers information from my iPhone" it's a fairly specialized
cable. It's quite possible that your symbol means "someone plugged a cable
in" and not "I'm receiving enough juice to charge" (at least this may be
how Apple implemented the interface thinking, if I'm plugged in, a real
Apple product will charge me).

Silly question, but before any work started, did you try these cables
plugged end-to-end to see if they actually worked?

Yes, but I assumed that when the charge symbol appeared the phone was
actually charging. I didn't leave it connected long enough to see if the
phone actually received a charge.

Mike

Muddymike :
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder
so that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They
will happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

Any thoughts on the long run issue


[1] You don't need to install it behind the dash.


Oh but I do, I hate wires trailing around the dash.

Mike

Muddymike :
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder
so that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They
will happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

Any thoughts on the long run issue

This is an ongoing issue with me, in a two-iphones-two-ipads-two-ipods
household with multiple charging locations. Some cables look as if they
are charging, but don't. I don't think length is the only issue because
I've found third-party leads that are the same length as the official
Apple leads, but don't work properly. I think the thickness of the
conductors might have something to do with it.

This one was described as.
"Proxima Black Dock Extension Cable for iPhone 4 4S 3GS 3G iPod Touch iPad
iPad 2-- Support Audio Video Signal, Sync Charger -- with 17 Core not the
slim 4 core version"

and had reviews suggesting it does work with full function. Would connecting
two of them together really effect the charging that badly? Everything else
works.

Mike

Muddymike :
Muddymike :
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder
so that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They
will happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

Any thoughts on the long run issue


[1] You don't need to install it behind the dash.


Oh but I do, I hate wires trailing around the dash.

So do I. But what I meant was, you don't have to install a new cable
behind the dash to see whether it works any better, and is worth
installing behind the dash.

--
Mike Barnes

Muddymike :
Muddymike :
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder
so that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They
will happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

Any thoughts on the long run issue

This is an ongoing issue with me, in a two-iphones-two-ipads-two-ipods
household with multiple charging locations. Some cables look as if they
are charging, but don't. I don't think length is the only issue because
I've found third-party leads that are the same length as the official
Apple leads, but don't work properly. I think the thickness of the
conductors might have something to do with it.

This one was described as.
"Proxima Black Dock Extension Cable for iPhone 4 4S 3GS 3G iPod Touch
iPad iPad 2-- Support Audio Video Signal, Sync Charger -- with 17 Core
not the slim 4 core version"

and had reviews suggesting it does work with full function. Would
connecting two of them together really effect the charging that badly?
Everything else works.

I don't know, but I have a black eBay lead and a white Apple lead, same
length, one charges, one doesn't, though it looks as if it's charging.
It might be charging infinitely slowly.

--
Mike Barnes

On 30/05/2012 20:19, Mike Barnes wrote:
:
:

and had reviews suggesting it does work with full function. Would
connecting two of them together really effect the charging that badly?
Everything else works.

I don't know, but I have a black eBay lead and a white Apple lead, same
length, one charges, one doesn't, though it looks as if it's charging.
It might be charging infinitely slowly.


The Apple devices have a way to tell if they are connected to a charger
that is able to fast charge the device (Certain resistors across the
data lines of the USB pins on the charger end) if these are not detected
by the device, it reverts to a slow charge (250mA), which takes
absolutely ages (Standard charge from an iPhone wall charger is 1000mA),
my car has an apple lead, and it only does the slow charge, on an iPhone
4 it seems to only charge 10% over a 50 minute car journey for me.

So the extra length may well be adding too much resistance to the
circuit, that is then making the phone revert to slow charge mode.

Here is a diagram of the resistor arrangement for an iPhone charger
http://www.ladyada.net/images/mintyboost/usb4res.png

Taken from about 3/4 down this page
www.ladyada.net/make/mintyboost/icharge.html


--
Toby...
Remove pants to reply

....snip...

Silly question, but before any work started, did you try these cables
plugged end-to-end to see if they actually worked?

Yes, but I assumed that when the charge symbol appeared the phone was
actually charging. I didn't leave it connected long enough to see if the
phone actually received a charge.

To be honest, that's probably all I would have done.

I did somethig similar with a Nokia 5800; despite researching I still didn't
twig that to charge if from USB I needed a nokia special "USB to mini-USB +
small plug" Y-cable. Although this model has the standard USB socket which
most companies use for charging, it doesn't charge via the USB socket - doh!
But at least it doesn't "show" it's charging when it's not.

Paul DS

In message , Mike Barnes
writes
Muddymike :
Muddymike :
I have recently changed my car. The new one has a fancy socket in the
glove box that charges and transfers information from my iPhone. I
bought a lead to extend this socket up to a dash mounted phone holder
so that I can see the screen when using the Tom Tom app.

One lead was not long enough so I bought a second and had it
professionally installed behind the dash. Not DIY I know but I didn't
feel confident enough to start pulling the dashboard of a new car apart
to route the cable myself.

When plugged directly into the socket the phone takes a charge. When
connected via the leads the charge symbol shows on the phone screen but
it does not actually charge.

I have queried this with the cable manufacturers who claim it is
probably because two cables linked together is too long a run. They
will happily refund the cost of the cables but won't contribute towards
having them professionally replaced.

Any thoughts on the long run issue

This is an ongoing issue with me, in a two-iphones-two-ipads-two-ipods
household with multiple charging locations. Some cables look as if they
are charging, but don't. I don't think length is the only issue because
I've found third-party leads that are the same length as the official
Apple leads, but don't work properly. I think the thickness of the
conductors might have something to do with it.

This one was described as.
"Proxima Black Dock Extension Cable for iPhone 4 4S 3GS 3G iPod Touch
iPad iPad 2-- Support Audio Video Signal, Sync Charger -- with 17 Core
not the slim 4 core version"

and had reviews suggesting it does work with full function. Would
connecting two of them together really effect the charging that badly?
Everything else works.

I don't know, but I have a black eBay lead and a white Apple lead, same
length, one charges, one doesn't, though it looks as if it's charging.
It might be charging infinitely slowly.

If it's charging infinitely slowly, it ain't charging. :-)
--
hugh