Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

Hi,
If you drained brine tank when moving, you have to prime it with water.
Amount of water is depending on your tank size. Without water, fill
cycle won't raise the water level enough to contact the brine bed.
If you have owner's manual, look it up.
Tony

Jim wrote:
Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

"Jim" wrote in message
om...
Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

You probably forgot to put some water in the tank. Depending on the size is
how much water you need to put in. Then run regen again.

On Tue, 20 Jan 2004 09:52:59 -0700, "SQLit"
wrote:


"Jim" wrote in message
. com...
Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

You probably forgot to put some water in the tank. Depending on the size is
how much water you need to put in. Then run regen again.

except that the softener should put the water in, if it is in the
service position.

"Alan" wrote
On Tue, 20 Jan 2004 09:52:59 -0700, "SQLit"
wrote:


"Jim" wrote in message
. com...
Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

You probably forgot to put some water in the tank. Depending on the size
is
how much water you need to put in. Then run regen again.

except that the softener should put the water in, if it is in the
service position.

It doesn't work that way, you have to add an amount of water at least up to
the air check of the brine pick up. And then allow the unit to go through
its brine refill or you have to add that water manually before the frst
regeneration. If not there will not be any brine. I answered this post in
another venue.

Gary
Quality Water Associates
www.qualitywaterassociates.com
Gary Slusser's Bulletin Board www.qualitywaterassociates.com/phpBB2/

On Tue, 20 Jan 2004 22:37:57 -0500, "Gary Slusser"
wrote:


"Alan" wrote
On Tue, 20 Jan 2004 09:52:59 -0700, "SQLit"
wrote:


"Jim" wrote in message
. com...
Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

You probably forgot to put some water in the tank. Depending on the size
is
how much water you need to put in. Then run regen again.

except that the softener should put the water in, if it is in the
service position.

It doesn't work that way, you have to add an amount of water at least up to
the air check of the brine pick up. And then allow the unit to go through
its brine refill or you have to add that water manually before the frst
regeneration. If not there will not be any brine. I answered this post in
another venue.

I do not doubt your expertise, but my softener added all the water to
the brine tank on its own as soon as the water was turned on before
the first regeneration. Older model?

Alan wrote:
On Tue, 20 Jan 2004 22:37:57 -0500, "Gary Slusser"
wrote:


"Alan" wrote

On Tue, 20 Jan 2004 09:52:59 -0700, "SQLit"
wrote:


"Jim" wrote in message
le.com...

Our water softner (Benson Water Conditioner) was installed after being
moved from our old house. The installer put it in and left it
unplugged and in bypass mode until I could get some salt pellets.
Well, I put the pellets in and plugged it in. And at the installers
suggestion, ran it through a regeneration.

After I realized it was still in bypass mode, I moved it to 'service'
mode as it was the only other mode labeled. It seemed to complete the
regeneration process and later I looked inside the tank and there
appeared to be no water inside.

Is that because it was in 'service' mode? Like I said above, there's
only two modes, bypass and service. Is service mode the normal
operating mode or is it between bypass and service which is not
labeled?

Please help.

Jim

You probably forgot to put some water in the tank. Depending on the size

is

how much water you need to put in. Then run regen again.


except that the softener should put the water in, if it is in the
service position.

It doesn't work that way, you have to add an amount of water at least up to
the air check of the brine pick up. And then allow the unit to go through
its brine refill or you have to add that water manually before the frst
regeneration. If not there will not be any brine. I answered this post in
another venue.


I do not doubt your expertise, but my softener added all the water to
the brine tank on its own as soon as the water was turned on before
the first regeneration. Older model?
Hi,
Something wrong then with yours.
Tony