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#41
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SAMSUNG SUCKS
On Thu, 04 Feb 2016 01:09:26 -0700, Don Y
wrote: On 1/27/2016 11:00 PM, Tony Hwang wrote: Meanie Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. 8 I heard many stories Samsung TV sets always start problems as soon as warranty runs out. We purchased a Samsung W/D on the advice of a friend. Just two of us in the household so it's not like either sees lots of use/abuse. Washer lasted ~16 months before the door latch "mechanism" (electromechanical) failed -- poor design (flimsy plastic parts in the highest "abuse" point of the machine). Expecting to do the repair myself (out of warranty), the Samsung site couldn't provide me with definitive information as to which replacement part to use: I could opt for the part with exactly the same P/N (and exactly the same crappy design) or *wonder* if the alternative part was compatible and an *improvement* over the "old" design. Contacting Samsung directly gave me no additional insight -- they just read the information from the web site to me! (lots of confidence in that sort of reply -- NOT!) After escalating the issue (keep in mind, I'm just trying to get an answer to "which replacement part should I purchase"), they sent a guy out to do the repair as a freebie. Technician claimed there were at least *7* versions (revisions) of our washer (!!). Great! Though I'd much rather he had shown up with a "new and improved" replacement part so I wouldn't be counting the months to the replacement part's (similar?) failure! I recounted this experience to friend who had recommended the W/D to us: "Oh, we've already REPLACED *both* the washer and dryer!" Doing some research on the dryer turned up a common "drum failure" mode. Wunnerful! That won't be anything *I* can fix (easily). Yum, yum! : One of the places with which I'm affiliated recycles/refurbishes electronic kit (literally millions of pounds annually). By far, most (defective) LCD monitors they see are Samsung branded. Almost always bad capacitors or FETs in the backlight drive (inverter). Of course, its possible that they have the *lowest* failure rate of all LCD monitors and the high percentage we see is a consequence of them being more popular (???) in the market. Or, more popular among the folks who donate this (defective) equipment. Or, it could be that they are just a crappier product. I've been tracking LCD TV donations/repairs in an attempt to get a handle on that "quality" as well... (our plasma is 13 years old, now -- probably time to "upgrade" : ) Don't get rid of that plasma until it fails - particularly if a Panasonic. They will generally outlast an LED 2 or 3 to 1. As for the number of LGs in the recycle heap, they are likely by a pretty large margin the largest seller - and they DO make more than one model and quality of just about everything they make. Like my Dad used to say: If you want first quality oats you need to be willing to pay first quality price. If you are willing to settle for oats that have already gone through the horse, THEY DO come a little cheaper - - - |
#42
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SAMSUNG SUCKS
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#43
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SAMSUNG SUCKS
On Thursday, February 4, 2016 at 3:56:33 PM UTC-6, Don Y wrote:
If you want first quality oats you need to be willing to pay first quality price. If you are willing to settle for oats that have already gone through the horse, THEY DO come a little cheaper - - - Consumers Report gives us this... http://i1181.photobucket.com/albums/...ps2yojg92r.jpg |
#44
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SAMSUNG SUCKS
On Thu, 4 Feb 2016 16:45:10 -0800 (PST), bob_villain
wrote: On Thursday, February 4, 2016 at 3:56:33 PM UTC-6, Don Y wrote: If you want first quality oats you need to be willing to pay first quality price. If you are willing to settle for oats that have already gone through the horse, THEY DO come a little cheaper - - - Consumers Report gives us this... http://i1181.photobucket.com/albums/...ps2yojg92r.jpg And from my experience I'd definitely agree on the top six or so. |
#45
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SAMSUNG SUCKS
At Our Samsung Microwave Service Center in Noida . we repair all type of fridge, washing machine, microwave and we also provide 3 months warranty on all products. call to Samsung Micowave Service Center in Delhi today to Repair.24x7 Toll Free Number, Email. Call on 9811052330 and provide a Quick Service by our technical expert. Visit :- http://www.samsungcustomercare.co.in |
#46
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SAMSUNG SUCKS
it may help the longevity of your TV/ display....
if you set the backlight brightness to something below maximum. mark |
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