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#1
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SAMSUNG SUCKS
Tony's dishwasher topic led me to rant about my Samsung clothes dryer
which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. |
#2
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SAMSUNG SUCKS
On Wednesday, January 27, 2016 at 4:58:16 PM UTC-6, SBH wrote:
I will never buy another Samsung product. I would buy their TV's though...I've bought them for work and for relatives without issues. |
#3
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SAMSUNG SUCKS
Meanie wrote:
Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. there are some things they do well just like Bosch and things they should just leave alone. Samsung makes great phones and TVs, Bosch makes GREAT tools.....the rest of both, not so much |
#4
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SAMSUNG SUCKS
Meanie
Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. My dish washer problem was my own doing. Couple weeks ago I replaced a set of drinking water RO system filters under the counter and disturbed the drain hose which was causing drain water back up. Today I took care of it and ran a full load of stuffs A-OK. I got so upset I went out in the morning to line up a Miele dish waster with 5 year warranty(spring promotion). I will have to call the dealer to cancel my order. Being native Korean who left the country more than half a century ago, I have yet to try any Korean made major product. Car, appliances, electronic stuffs. Oh, I have one specialty refrigerator to store Kimchi long term, LOL! Called "Dim Chae". I heard many stories Samsung TV sets always start problems as soon as warranty runs out. Kia cars are only good for 100K miles. After that it becomes money pit, LOL! I think Hyundai has better reputation. Funny they're same company like GM and Chevy. |
#5
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SAMSUNG SUCKS
On 1/28/2016 1:00 AM, Tony Hwang wrote:
Meanie Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. My dish washer problem was my own doing. Couple weeks ago I replaced a set of drinking water RO system filters under the counter and disturbed the drain hose which was causing drain water back up. Today I took care of it and ran a full load of stuffs A-OK. I got so upset I went out in the morning to line up a Miele dish waster with 5 year warranty(spring promotion). I will have to call the dealer to cancel my order. Being native Korean who left the country more than half a century ago, I have yet to try any Korean made major product. Car, appliances, electronic stuffs. Oh, I have one specialty refrigerator to store Kimchi long term, LOL! Called "Dim Chae". I heard many stories Samsung TV sets always start problems as soon as warranty runs out. Kia cars are only good for 100K miles. After that it becomes money pit, LOL! I think Hyundai has better reputation. Funny they're same company like GM and Chevy. I have 3 Samsung TV's and my flip cell phone is a Samsung and I am yet to have any problem. They have a good reputation. Don't know about their other stuff. Might be like a contractor I hired for repaving my driveway who did an excellent job, but his brother who was part of their firm was hired for some outside painting and did a lousy job. Different product lines, different quality I guess. |
#6
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SAMSUNG SUCKS
On Wed, 27 Jan 2016 23:00:15 -0700, Tony Hwang
wrote: Meanie Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. My dish washer problem was my own doing. Couple weeks ago I replaced a set of drinking water RO system filters under the counter and disturbed the drain hose which was causing drain water back up. Today I took care of it and ran a full load of stuffs A-OK. I got so upset I went out in the morning to line up a Miele dish waster with 5 year warranty(spring promotion). I will have to call the dealer to cancel my order. Being native Korean who left the country more than half a century ago, I have yet to try any Korean made major product. Car, appliances, electronic stuffs. Oh, I have one specialty refrigerator to store Kimchi long term, LOL! Called "Dim Chae". I heard many stories Samsung TV sets always start problems as soon as warranty runs out. Kia cars are only good for 100K miles. After that it becomes money pit, LOL! I think Hyundai has better reputation. Funny they're same company like GM and Chevy. Well, I bought a Samsung washer and drier about 8 years ago. I bought a "no risk" extended warranty from my reseller. The terms were if no repairs were required within 5 years I got my money back for the warranty. Not a thing went wrong - and they are still in perfect operating condition. I am in the computer business now for 26 years. GoldStar monitors were better than NEC, Packard Bell, ViewSonic, and many other brands, and the price point was also better. LG stands for "Lucky Goldstar" - the old Goldstar brand. As for Kia and Hyundai, they are a bit different than todys's GM and Chevy. Kia and Hyundai are more like Nissan and Renault, or like Chrysler and Mercedes were, and yet still different. They are separate companies under common ownership - not divisions of the same company. There are very few parts common between Kia and Hyundai. Those would be parts supplied by a common supplier which may or may not be owned by the same holding company. An example would be in the japanese case of Subaru and Toyota -(who also share a large percentage of common ownership) both using Nippon Denso electrics - and NipponDenso is (at least majority) owned by Toyota - which also owns Hino Trucks. The Hino plant builds (or at least used to) most of the "land cruiser" product line for it's parent company - yet Hino Trucks is a separate company from Toyota - under common ownership. I believe the same is true of FUSO and Mitsubishi. Not sure about the Korean System, but in Japan there are a few "banks" that control almost all manufacturing - One "owns" nissan and it's related companies, another "owns" Mitsubishi and all it's related companies, and another "owns" the Toyota related companies, etc. It gets more complicated with cross-polination between more distantly related companies - with, for instance, Toyota selling the Mazda 2? rebranded as the Yaris in Canada starting in the 2016 model year. In past years there have been alliances between Ford and Mazda, Chrysler and Mitsubishi, GM and Toyota, GM and Suzuki etc where one company owned a piece of the other company and either sold their product under the other's name or the other's under theirs - like ford selling the Mazda pickup as a Ford Courier, then later selling the Ford Ranger as a Mazda B series (in certain markets) Then there is GMC with their wholly owned subsidiaries Daewoo (Korea), Isuzu(Japan) Opel (Germany) and Vauxhaull (Great Brittain) and their formerly wholly owned subsidiary Holden (Australia) Today the quality of the Korean Hyundai is right up there with Mazda, Nissan, and Mitsubishi, and nipping hard at the heals of Toyota and Subaru. (and Kia isn't very far behind) Sure can't judge them (Hyundai) by the old Pony, Excel, and Stellar |
#7
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Was: SAMSUNG SUCKS - now Hyundai
There is a good reason the early Hyundai vehicles were substandard.
Hyundai had for years been bulding the Ford Cortina under licence. The Stellar was based on the Cortina Mk2 but with a Mitsubishi power train. There is also good reason why the pony resembled an Austin Marina. It was designed by the engineer who designed the Marina - the manager hired by Hyundai to run the project was from Leyand's Morris division - and they used parts from the Cortina they were already building as well - and the Mitsubishi power train Talk about taking the best from a bad lot - - - - . Not like Toyota, who's land cruiser was largely built of parts licenced from GM. The F series motor is based on the 1935-195? Chevy "Stovebolt" and the transmission and clutch were also licenced GM parts well into the seventies. That was taking some of the best proven technology from the (then) best in the business. |
#8
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Was: SAMSUNG SUCKS - now Hyundai
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#9
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Was: SAMSUNG SUCKS - now Hyundai
On Saturday, January 30, 2016 at 7:35:26 AM UTC-6, Ed Pawlowski wrote:
My 2001 LeSabre was falling apart in the driveway... I have the same car, excellent machine...gets 35mph on the highway. A one-time stretch (from Milw to Green Bay) 39 mph, and that's a 3.8 with 100K+ at the time. |
#11
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Was: SAMSUNG SUCKS - now Hyundai
On Sat, 30 Jan 2016 08:35:18 -0500, Ed Pawlowski wrote:
On Thu, 28 Jan 2016 08:24:35 -0500, wrote: There is a good reason the early Hyundai vehicles were substandard. Hyundai had for years been bulding the Ford Cortina under licence. The Stellar was based on the Cortina Mk2 but with a Mitsubishi power train. There is also good reason why the pony resembled an Austin Marina. It was designed by the engineer who designed the Marina - the manager hired by Hyundai to run the project was from Leyand's Morris division - and they used parts from the Cortina they were already building as well - and the Mitsubishi power train Talk about taking the best from a bad lot - - - - . I used to laugh at people buying Hyundai. Then they changed. Not only did I stop laughing, I bought a new Sonata 2007, 2010, 2013 and now have a 2015 Genesis. They have proven to be far better than any GM, Volkswagen or MB car that I've ever owned. My 2001 LeSeabre was falling apart in the driveway when I bought my first Sonata built in Alabama. Everything fit, good paint, no problems the entire time I owned it. Every GM car I owned had to go back at least twice (some numerous times) for warranty fixes, only one Hyundai went back at 57,000 miles for a warranty fix. Adding in my $.02 worth: I was always a GM guy. However, when I finally reached where I could afford it I purchased a new Cadillac sedan. Upon delivery I drove it home (approx 30 miles) and parked it in my garage. The next morning I as I tried to leave for work I noticed a LOT of oil on my garage floor. I called the deailer and they came with a flatbed and took the car to their shop. Come to find out, there was NO rear seal on the engine crank. They fixed it and I picked it up. Literally everything on that car with either defective or it broke. After only nine months I traded it for a BMW and stayed with them for 4 more cars. In 2007 I was working in Syracuse NY and there is a very large Hyundai dealer there (supposedly the largest in the world). My wife wanted a new SUV so we visited them and purchased a Santa Fe LTD. I liked her car so much that a month later I purchased one for myself, same model, same color in and out. We both still drive them today and other than routine maintenance they simply run and run and run. At this point, no need to replace them. Another story - my brother in law is a courier and he was driving a 2006 Sonata. In 2011 he traded it for a new Sonata and his '06 at the time had 585K miles on the odometer. The dealer cleaned it up and put in on the showroom floor to show that Sonata could endure the mileage. My wife now feels like purchasing a new car but she cannot find one that she likes as much as her Santa Fe. OK - that was $.03 worth. |
#12
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SAMSUNG SUCKS
On 1/27/2016 11:00 PM, Tony Hwang wrote:
Meanie Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. 8 I heard many stories Samsung TV sets always start problems as soon as warranty runs out. We purchased a Samsung W/D on the advice of a friend. Just two of us in the household so it's not like either sees lots of use/abuse. Washer lasted ~16 months before the door latch "mechanism" (electromechanical) failed -- poor design (flimsy plastic parts in the highest "abuse" point of the machine). Expecting to do the repair myself (out of warranty), the Samsung site couldn't provide me with definitive information as to which replacement part to use: I could opt for the part with exactly the same P/N (and exactly the same crappy design) or *wonder* if the alternative part was compatible and an *improvement* over the "old" design. Contacting Samsung directly gave me no additional insight -- they just read the information from the web site to me! (lots of confidence in that sort of reply -- NOT!) After escalating the issue (keep in mind, I'm just trying to get an answer to "which replacement part should I purchase"), they sent a guy out to do the repair as a freebie. Technician claimed there were at least *7* versions (revisions) of our washer (!!). Great! Though I'd much rather he had shown up with a "new and improved" replacement part so I wouldn't be counting the months to the replacement part's (similar?) failure! I recounted this experience to friend who had recommended the W/D to us: "Oh, we've already REPLACED *both* the washer and dryer!" Doing some research on the dryer turned up a common "drum failure" mode. Wunnerful! That won't be anything *I* can fix (easily). Yum, yum! : One of the places with which I'm affiliated recycles/refurbishes electronic kit (literally millions of pounds annually). By far, most (defective) LCD monitors they see are Samsung branded. Almost always bad capacitors or FETs in the backlight drive (inverter). Of course, its possible that they have the *lowest* failure rate of all LCD monitors and the high percentage we see is a consequence of them being more popular (???) in the market. Or, more popular among the folks who donate this (defective) equipment. Or, it could be that they are just a crappier product. I've been tracking LCD TV donations/repairs in an attempt to get a handle on that "quality" as well... (our plasma is 13 years old, now -- probably time to "upgrade" : ) |
#13
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SAMSUNG SUCKS
On Thu, 04 Feb 2016 01:09:26 -0700, Don Y
wrote: On 1/27/2016 11:00 PM, Tony Hwang wrote: Meanie Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. 8 I heard many stories Samsung TV sets always start problems as soon as warranty runs out. We purchased a Samsung W/D on the advice of a friend. Just two of us in the household so it's not like either sees lots of use/abuse. Washer lasted ~16 months before the door latch "mechanism" (electromechanical) failed -- poor design (flimsy plastic parts in the highest "abuse" point of the machine). Expecting to do the repair myself (out of warranty), the Samsung site couldn't provide me with definitive information as to which replacement part to use: I could opt for the part with exactly the same P/N (and exactly the same crappy design) or *wonder* if the alternative part was compatible and an *improvement* over the "old" design. Contacting Samsung directly gave me no additional insight -- they just read the information from the web site to me! (lots of confidence in that sort of reply -- NOT!) After escalating the issue (keep in mind, I'm just trying to get an answer to "which replacement part should I purchase"), they sent a guy out to do the repair as a freebie. Technician claimed there were at least *7* versions (revisions) of our washer (!!). Great! Though I'd much rather he had shown up with a "new and improved" replacement part so I wouldn't be counting the months to the replacement part's (similar?) failure! I recounted this experience to friend who had recommended the W/D to us: "Oh, we've already REPLACED *both* the washer and dryer!" Doing some research on the dryer turned up a common "drum failure" mode. Wunnerful! That won't be anything *I* can fix (easily). Yum, yum! : One of the places with which I'm affiliated recycles/refurbishes electronic kit (literally millions of pounds annually). By far, most (defective) LCD monitors they see are Samsung branded. Almost always bad capacitors or FETs in the backlight drive (inverter). Of course, its possible that they have the *lowest* failure rate of all LCD monitors and the high percentage we see is a consequence of them being more popular (???) in the market. Or, more popular among the folks who donate this (defective) equipment. Or, it could be that they are just a crappier product. I've been tracking LCD TV donations/repairs in an attempt to get a handle on that "quality" as well... (our plasma is 13 years old, now -- probably time to "upgrade" : ) Don't get rid of that plasma until it fails - particularly if a Panasonic. They will generally outlast an LED 2 or 3 to 1. As for the number of LGs in the recycle heap, they are likely by a pretty large margin the largest seller - and they DO make more than one model and quality of just about everything they make. Like my Dad used to say: If you want first quality oats you need to be willing to pay first quality price. If you are willing to settle for oats that have already gone through the horse, THEY DO come a little cheaper - - - |
#14
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SAMSUNG SUCKS
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#15
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SAMSUNG SUCKS
On Thursday, February 4, 2016 at 3:56:33 PM UTC-6, Don Y wrote:
If you want first quality oats you need to be willing to pay first quality price. If you are willing to settle for oats that have already gone through the horse, THEY DO come a little cheaper - - - Consumers Report gives us this... http://i1181.photobucket.com/albums/...ps2yojg92r.jpg |
#16
Posted to alt.home.repair,uk.rec.sheds,alt.support.depression
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SAMSUNG SUCKS
On 1/27/2016 2:57 PM, Meanie wrote:
Tony's dishwasher topic led me to rant about my Samsung clothes dryer which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. It's a lucky thing you didn't buy something made in America (not that it's possible)-- The damn thing woulda never worked in the first place. So shut the **** up! |
#17
Posted to alt.home.repair,uk.rec.sheds,alt.support.depression
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SAMSUNG SUCKS
most of us had
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#18
Posted to alt.home.repair,uk.rec.sheds,alt.support.depression
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SAMSUNG SUCKS
You what?
Brian "David" wrote in message ... most of us had -- ----- - This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please! |
#19
Posted to alt.home.repair,uk.rec.sheds,alt.support.depression
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SAMSUNG SUCKS
I deleted it.
"Brian Gaff" wrote in message ... You what? Brian "David" wrote in message ... most of us had -- ----- - This newsgroup posting comes to you directly from... The Sofa of Brian Gaff... Blind user, so no pictures please! |
#20
Posted to alt.home.repair,uk.rec.sheds,alt.support.depression
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SAMSUNG SUCKS
a woman's attention means nowhere
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#21
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SAMSUNG SUCKS
At Our Samsung Microwave Service Center in Noida . we repair all type of fridge, washing machine, microwave and we also provide 3 months warranty on all products. call to Samsung Micowave Service Center in Delhi today to Repair.24x7 Toll Free Number, Email. Call on 9811052330 and provide a Quick Service by our technical expert. Visit :- http://www.samsungcustomercare.co.in |
#22
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SAMSUNG SUCKS
it may help the longevity of your TV/ display....
if you set the backlight brightness to something below maximum. mark |
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