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SAMSUNG SUCKS
Tony's dishwasher topic led me to rant about my Samsung clothes dryer
which I purchased in 2012. Within 6 months of ownership, it wasn't heating very well. My one year warranty covered a tech replacing the circuit board. Within that same year, it would rattle when operating. The next tech replaced rollers, belt and other misc parts. The year warranty has passed and it rattles again when in use. I had to pull teeth to get them to cover the warranty because it began during the warranty and was never repaired properly. They covered it and then, another month or so, it would rattle again. In addition, it was having problems heating again and the past few months it requires several cycles to dry a small load. After numerous attempts of calling Samsung, they will only tell me warranty is over and I will have to pay for service. Of course, they have a problem understanding it all began during the warranty and was never fixed properly. Needless to say, I told them to kiss my ass. I had, as I'm sure most of us had, dryers which lasted 20+ years which was still working but I got rid of to buy this new Samsung and yet, this POS can't last 4 years. I told them I will start a website called Samsungsucks.com and invite all to express their stories about the ****ty Samsung customer service and product. I will never buy another Samsung product. |
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