Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 328
Default Kudos to Grizzly

We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting an
overhang. She also recalls a similar unused piece at her parents' house.
So, we now have this piece, but it needs a new, larger top. I really don't
have the time to build a butcher block top, so I looked around for one. I
ended up ordering a 1 3/4 x 30 x 60 maple workbench top from Grizzly. It
arrived by freight today. The top was wrapped in a double-layer corrugated
carton with heavy cardboard angles around all edges. That was all held on
with nylon strapping and what appeared to be an entire roll of packaging
tape. Inside, there were hard plastic corners on each corner. Let's just
say this was packed very well, IMO. Most importantly, the wife is pleased.

todd


  #2   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 1,619
Default Kudos to Grizzly


"todd" wrote

We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an overhang. She also recalls a similar unused piece at her parents'
house. So, we now have this piece, but it needs a new, larger top. I
really don't have the time to build a butcher block top, so I looked
around for one. I ended up ordering a 1 3/4 x 30 x 60 maple workbench top
from Grizzly. It arrived by freight today. The top was wrapped in a
double-layer corrugated carton with heavy cardboard angles around all
edges. That was all held on with nylon strapping and what appeared to be
an entire roll of packaging tape. Inside, there were hard plastic corners
on each corner. Let's just say this was packed very well, IMO. Most
importantly, the wife is pleased.


A workbench top for the kitchen??

Cool!!

What type of vise are you going to put on it?

VBG



  #3   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 489
Default Kudos to Grizzly

On Fri, 16 Mar 2007 02:17:14 -0400, "Lee Michaels"
wrote:


A workbench top for the kitchen??

Cool!!

What type of vise are you going to put on it?


You want to make sure it's big enough for the thanksgiving turkey. A
pattern vise is a must for positioning during carving. Does the
tucker come in stainless steel?

Are round or square dog holes better for a kitchen application?


-Leuf
  #4   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 6,035
Default Kudos to Grizzly


"todd" wrote in message
. ..
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an overhang. She also recalls a similar unused piece at her parents'
house. So, we now have this piece, but it needs a new, larger top. I
really don't have the time to build a butcher block top, so I looked
around for one. I ended up ordering a 1 3/4 x 30 x 60 maple workbench top
from Grizzly. It arrived by freight today. The top was wrapped in a
double-layer corrugated carton with heavy cardboard angles around all
edges. That was all held on with nylon strapping and what appeared to be
an entire roll of packaging tape. Inside, there were hard plastic corners
on each corner. Let's just say this was packed very well, IMO. Most
importantly, the wife is pleased.

todd

So you are giving Kudos' to Grizzly because something you bought came to you
undamaged? What is this world coming to?


  #5   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 348
Default Kudos to Grizzly

On Mar 15, 11:31 pm, "todd" wrote:
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting an
overhang. She also recalls a similar unused piece at her parents' house.
So, we now have this piece, but it needs a new, larger top. I really don't
have the time to build a butcher block top, so I looked around for one. I
ended up ordering a 1 3/4 x 30 x 60 maple workbench top from Grizzly. It
arrived by freight today. The top was wrapped in a double-layer corrugated
carton with heavy cardboard angles around all edges. That was all held on
with nylon strapping and what appeared to be an entire roll of packaging
tape. Inside, there were hard plastic corners on each corner. Let's just
say this was packed very well, IMO. Most importantly, the wife is pleased.

todd


It's a little late for you but Boos Blocks is a specialist in kitchen
butcher block tops.I hope your wife won't mind the saw dust in the
kitchen.
Joe G



  #6   Report Post  
Posted to rec.woodworking
Joe Joe is offline
external usenet poster
 
Posts: 313
Default Kudos to Grizzly



So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


Funny, that was my thought as well.

Joe C


  #7   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 2,339
Default Kudos to Grizzly

Leon wrote:

So you are giving Kudos' to Grizzly because something you bought came to you
undamaged? What is this world coming to?


I' like to thank the local teenagers for not doing donuts on the front
lawn. G
  #8   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 328
Default Kudos to Grizzly

"Leon" wrote in message
news

"todd" wrote in message
. ..
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an overhang. She also recalls a similar unused piece at her parents'
house. So, we now have this piece, but it needs a new, larger top. I
really don't have the time to build a butcher block top, so I looked
around for one. I ended up ordering a 1 3/4 x 30 x 60 maple workbench
top from Grizzly. It arrived by freight today. The top was wrapped in a
double-layer corrugated carton with heavy cardboard angles around all
edges. That was all held on with nylon strapping and what appeared to be
an entire roll of packaging tape. Inside, there were hard plastic
corners on each corner. Let's just say this was packed very well, IMO.
Most importantly, the wife is pleased.

todd

So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


My prediction came true. Damnit, Leon, do you ever say "thank you" for
someone doing a good job? Yes, I expected it to arrive undamaged. This was
packaged in such a way that it would have very difficult to damage if you
even tried. You complain that it isn't "good customer service" when there's
a problem and it gets fixed because, well, there shouldn't have been a
problem in the first place. Here's a case that fits your description, but
you apparently still wouldn't acknowledge a good transaction. So, if a
company doesn't get a pat on the back for fixing a problem or doing it right
the first time, just when you would be happy? I'm glad you're not my
client.

todd


  #9   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 328
Default Kudos to Grizzly

"GROVER" wrote in message
oups.com...
On Mar 15, 11:31 pm, "todd" wrote:
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an
overhang. She also recalls a similar unused piece at her parents' house.
So, we now have this piece, but it needs a new, larger top. I really
don't
have the time to build a butcher block top, so I looked around for one.
I
ended up ordering a 1 3/4 x 30 x 60 maple workbench top from Grizzly. It
arrived by freight today. The top was wrapped in a double-layer
corrugated
carton with heavy cardboard angles around all edges. That was all held
on
with nylon strapping and what appeared to be an entire roll of packaging
tape. Inside, there were hard plastic corners on each corner. Let's
just
say this was packed very well, IMO. Most importantly, the wife is
pleased.

todd


It's a little late for you but Boos Blocks is a specialist in kitchen
butcher block tops.I hope your wife won't mind the saw dust in the
kitchen.
Joe G


I looked at Boos. They were just more expensive.

todd


  #10   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 328
Default Kudos to Grizzly

"Joe" wrote in message
. net...


So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


Funny, that was my thought as well.

Joe C


Please refer yourself to my reply to Leon.

todd




  #11   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 1,619
Default Kudos to Grizzly


"todd" wrote in message
...
"Leon" wrote in message
news

"todd" wrote in message
. ..
We have a new kitchen with room for an island, but I haven't been able
to get around to making it. So, the wife sees a picture in a magazine
of buffet-looking piece of furniture with a countertop with legs
supporting an overhang. She also recalls a similar unused piece at her
parents' house. So, we now have this piece, but it needs a new, larger
top. I really don't have the time to build a butcher block top, so I
looked around for one. I ended up ordering a 1 3/4 x 30 x 60 maple
workbench top from Grizzly. It arrived by freight today. The top was
wrapped in a double-layer corrugated carton with heavy cardboard angles
around all edges. That was all held on with nylon strapping and what
appeared to be an entire roll of packaging tape. Inside, there were
hard plastic corners on each corner. Let's just say this was packed
very well, IMO. Most importantly, the wife is pleased.

todd

So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


My prediction came true. Damnit, Leon, do you ever say "thank you" for
someone doing a good job? Yes, I expected it to arrive undamaged. This
was packaged in such a way that it would have very difficult to damage if
you even tried. You complain that it isn't "good customer service" when
there's a problem and it gets fixed because, well, there shouldn't have
been a problem in the first place. Here's a case that fits your
description, but you apparently still wouldn't acknowledge a good
transaction. So, if a company doesn't get a pat on the back for fixing a
problem or doing it right the first time, just when you would be happy?
I'm glad you're not my client.

todd

Just a thought here Todd.

Have you let Grizzly know how pleased you are? If not, maybe you could drop
them a line. Good service should be encouraged wherever and whenever it
occurs IMHO.



  #12   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 328
Default Kudos to Grizzly

"Lee Michaels" wrote in message
...

"todd" wrote in message
...
"Leon" wrote in message
news

"todd" wrote in message
. ..
We have a new kitchen with room for an island, but I haven't been able
to get around to making it. So, the wife sees a picture in a magazine
of buffet-looking piece of furniture with a countertop with legs
supporting an overhang. She also recalls a similar unused piece at her
parents' house. So, we now have this piece, but it needs a new, larger
top. I really don't have the time to build a butcher block top, so I
looked around for one. I ended up ordering a 1 3/4 x 30 x 60 maple
workbench top from Grizzly. It arrived by freight today. The top was
wrapped in a double-layer corrugated carton with heavy cardboard angles
around all edges. That was all held on with nylon strapping and what
appeared to be an entire roll of packaging tape. Inside, there were
hard plastic corners on each corner. Let's just say this was packed
very well, IMO. Most importantly, the wife is pleased.

todd

So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


My prediction came true. Damnit, Leon, do you ever say "thank you" for
someone doing a good job? Yes, I expected it to arrive undamaged. This
was packaged in such a way that it would have very difficult to damage if
you even tried. You complain that it isn't "good customer service" when
there's a problem and it gets fixed because, well, there shouldn't have
been a problem in the first place. Here's a case that fits your
description, but you apparently still wouldn't acknowledge a good
transaction. So, if a company doesn't get a pat on the back for fixing a
problem or doing it right the first time, just when you would be happy?
I'm glad you're not my client.

todd

Just a thought here Todd.

Have you let Grizzly know how pleased you are? If not, maybe you could
drop them a line. Good service should be encouraged wherever and whenever
it occurs IMHO.


They're actually next on my list. Since the top is quite heavy, it was
shipped via freight. I wasn't home when it arrived, and I knew my wife
couldn't manage it. The driver was good enough to carry it into the garage,
which I don't think he was obligated to do. I dropped the manager of the
local depot a line to say thanks.

todd


  #13   Report Post  
Posted to rec.woodworking
Joe Joe is offline
external usenet poster
 
Posts: 313
Default Kudos to Grizzly



So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


My prediction came true. Damnit, Leon, do you ever say "thank you" for
someone doing a good job? Yes, I expected it to arrive undamaged. This
was packaged in such a way that it would have very difficult to damage if
you even tried. You complain that it isn't "good customer service" when
there's a problem and it gets fixed because, well, there shouldn't have
been a problem in the first place. Here's a case that fits your
description, but you apparently still wouldn't acknowledge a good
transaction. So, if a company doesn't get a pat on the back for fixing a
problem or doing it right the first time, just when you would be happy?
I'm glad you're not my client.

todd



Personally, I appreciate a job done as expected and give effusive thanks
when expectations are exceeded since exceeding expectation seems to be
somewhat of a rare circumstance. I think the situation you describe is the
former. Some people consider that worth a phone call. I'm sure Grizz
appreciates that call. Other people consider met expectations worth
continued business without a phone call. I'm sure Grizz appreciates that as
well. Two views, neither of them wrong.

my $1/50, ymwv, etc...

Be well, work wood

Joe C.


  #14   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 328
Default Kudos to Grizzly

"Joe" wrote in message
et...
Personally, I appreciate a job done as expected and give effusive thanks
when expectations are exceeded since exceeding expectation seems to be
somewhat of a rare circumstance. I think the situation you describe is
the former. Some people consider that worth a phone call. I'm sure Grizz
appreciates that call. Other people consider met expectations worth
continued business without a phone call. I'm sure Grizz appreciates that
as well. Two views, neither of them wrong.

my $1/50, ymwv, etc...

Be well, work wood

Joe C.


I'm not nominating Grizzly for business of the year. I do think they went
above and beyond on the packaging, which I appreciated.

todd


  #15   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 2,091
Default Kudos to Grizzly

The Boos Blocks are a grade or two better than what Grizzly sells.
Boos will typically not have any end joints unless it is over 80" long
so all the laminate strips are full length. End joints are just never
as clean as edge joints and can possibly be a problem eventually but
it is a small thing. Not anything you will notice unless some asshole
(like me) points it out or you are in the business yourself.

The Griz tops are a super price deal. Nice to hear they take it
seriously to get it to you in good shape. The workbench tops can be
just bit of a crap shoot becuse that grade of top can have more
discolorations, knots or small joint gaps then would be allowed in a
first quality Boos.

If the counter worked out nice that is fantastic. I have considered
doing the same thing so it is good to hear. From Boos it used to be
very difficult to get counter tops unless they were coated with that
rock hard clear poly. Natural is so much nicer. Now days more folks
will order the naturals for you from Boos.

My final suggestion is forget the turkey or the vice, give the wife a
go on that counter top!

On Mar 16, 9:09 am, "todd" wrote:
"GROVER" wrote in message

oups.com...





On Mar 15, 11:31 pm, "todd" wrote:
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an
overhang. She also recalls a similar unused piece at her parents' house.
So, we now have this piece, but it needs a new, larger top. I really
don't
have the time to build a butcher block top, so I looked around for one.
I
ended up ordering a 1 3/4 x 30 x 60 maple workbench top from Grizzly. It
arrived by freight today. The top was wrapped in a double-layer
corrugated
carton with heavy cardboard angles around all edges. That was all held
on
with nylon strapping and what appeared to be an entire roll of packaging
tape. Inside, there were hard plastic corners on each corner. Let's
just
say this was packed very well, IMO. Most importantly, the wife is
pleased.


todd


It's a little late for you but Boos Blocks is a specialist in kitchen
butcher block tops.I hope your wife won't mind the saw dust in the
kitchen.
Joe G


I looked at Boos. They were just more expensive.

todd- Hide quoted text -

- Show quoted text -





  #16   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 2,091
Default Kudos to Grizzly

Oh yeah. Mineral oil once a day for a week, once a week for a month,
once a month for a year. Warms the color up nicely. Keeps water and
food oils from infiltration.

On Mar 16, 9:09 am, "todd" wrote:
"GROVER" wrote in message

oups.com...





On Mar 15, 11:31 pm, "todd" wrote:
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an
overhang. She also recalls a similar unused piece at her parents' house.
So, we now have this piece, but it needs a new, larger top. I really
don't
have the time to build a butcher block top, so I looked around for one.
I
ended up ordering a 1 3/4 x 30 x 60 maple workbench top from Grizzly. It
arrived by freight today. The top was wrapped in a double-layer
corrugated
carton with heavy cardboard angles around all edges. That was all held
on
with nylon strapping and what appeared to be an entire roll of packaging
tape. Inside, there were hard plastic corners on each corner. Let's
just
say this was packed very well, IMO. Most importantly, the wife is
pleased.


todd


It's a little late for you but Boos Blocks is a specialist in kitchen
butcher block tops.I hope your wife won't mind the saw dust in the
kitchen.
Joe G


I looked at Boos. They were just more expensive.

todd- Hide quoted text -

- Show quoted text -



  #17   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 281
Default Kudos to Grizzly


"todd" wrote in message
. ..
We have a new kitchen with room for an island, but I haven't been able to
get around to making it. So, the wife sees a picture in a magazine of
buffet-looking piece of furniture with a countertop with legs supporting
an overhang. She also recalls a similar unused piece at her parents'
house. So, we now have this piece, but it needs a new, larger top. I
really don't have the time to build a butcher block top, so I looked
around for one. I ended up ordering a 1 3/4 x 30 x 60 maple workbench top
from Grizzly. It arrived by freight today. The top was wrapped in a
double-layer corrugated carton with heavy cardboard angles around all
edges. That was all held on with nylon strapping and what appeared to be
an entire roll of packaging tape. Inside, there were hard plastic corners
on each corner. Let's just say this was packed very well, IMO. Most
importantly, the wife is pleased.

todd


People can say whatever about Grizzly but their Customer Service has always
done a great job for me. I have to say, I was surprised at how little
packaging/protection came with some of my purchases (and wasn't real happy
with it) but whenever I've had an issue or question, the CS department has
been great. It would be great if when we order something, the product is
perfect, packaged perfectly, and works as described. Rarely is this the
case. Then you're reliant on the manufacturer's CS department. When I
purchase I usually consider post sale product support in my decision to
purchase. I would suspect in the case of Grizzly, that they got a little
too flimsy on their shipping so perhaps they are beefing it up as it started
eating into their profits? In any case, as long as you got what you wanted
and it's in good shape, that's all that matters.
Cheers,
cc


  #18   Report Post  
Posted to rec.woodworking
external usenet poster
 
Posts: 6,035
Default Kudos to Grizzly


"todd" wrote in message
...

So you are giving Kudos' to Grizzly because something you bought came to
you undamaged? What is this world coming to?


My prediction came true. Damnit, Leon, do you ever say "thank you" for
someone doing a good job?


Yes absolutely, to those that care about my business.
Your coming on here and giving Kudo's for doing something right leads one to
believe that that is not the norm for the company that you are dealing with.


Yes, I expected it to arrive undamaged. This was
packaged in such a way that it would have very difficult to damage if you
even tried. You complain that it isn't "good customer service" when
there's a problem and it gets fixed because, well, there shouldn't have
been a problem in the first place.


That is correct.

Here's a case that fits your description, but
you apparently still wouldn't acknowledge a good transaction.


Sure I would, to Grizzly if I felt the need, not here for something that
should be included in the price you pay for the service.


So, if a
company doesn't get a pat on the back for fixing a problem or doing it
right the first time, just when you would be happy?


When I get "continued" consistant good servce. Not for a one shot deal that
was done as expected.

I'm glad you're not my
client.


You are probably right on that.







Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Kudos to Amazon! Leuf Woodworking 3 March 13th 06 02:23 AM
Kudos to Grizzly Customer Service JJ Woodworking 0 December 5th 05 09:24 PM
Delta Kudos [email protected] Woodworking 2 May 14th 05 02:09 AM
Now it is Grizzly VS. Delta was...Grizzly G0444Z Question--no reply from Grizzly Jeff Woodworking 5 February 2nd 04 11:17 PM
Grizzly Cust Service Kudos john moorhead Woodworking 7 January 5th 04 02:33 AM


All times are GMT +1. The time now is 02:05 AM.

Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 DIYbanter.
The comments are property of their posters.
 

About Us

"It's about DIY & home improvement"