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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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Why do the media insist on calling Aldi a discount store? I've never seen "discounted" goods in their stores, and they don't try and bamboozle you with BOGOF deals, loyalty cards and all that rubbish. In fact that's probably why they're so successful. That and applying commonsense to their strategy.
The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. |
#2
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On Thursday, 4 January 2018 09:50:30 UTC, stuart noble wrote:
Why do the media insist on calling Aldi a discount store? I've never seen "discounted" goods in their stores, and they don't try and bamboozle you with BOGOF deals, loyalty cards and all that rubbish. In fact that's probably why they're so successful. That and applying commonsense to their strategy. The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. NT |
#3
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#4
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#5
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In article ,
alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl. Possibly, one reason is that the staff at Lidl/Aldi tend to be foreign and don't have enough english to indulge in conversation. But you still get the customer who has to wonder where they've put their purse - this tends to slow things. -- from KT24 in Surrey, England |
#6
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On Thursday, 4 January 2018 11:36:32 UTC, charles wrote:
In article , alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl. Possibly, one reason is that the staff at Lidl/Aldi tend to be foreign and don't have enough english to indulge in conversation. But you still get the customer who has to wonder where they've put their purse - this tends to slow things. Thye biggest slowdown I:ve foind is the small amount of packing space that you get at the end of the till, hardly enough space for one bag. The best tills I;ve seen are those where you have a seprators so if someone is slow at picking up their staff then you juts sent the next customers stuff to the other side. |
#7
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whisky-dave wrote:
The best tills I;ve seen are those where you have a seprators so if someone is slow at picking up their staff then you juts sent the next customers stuff to the other side. Sainsbury's seemed to give up on those by the late 70's ... and the automatic coin dispensing chutes for your change. |
#8
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On Thu, 04 Jan 2018 03:49:09 -0800, whisky-dave wrote:
On Thursday, 4 January 2018 11:36:32 UTC, charles wrote: In article , alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl. Possibly, one reason is that the staff at Lidl/Aldi tend to be foreign and don't have enough english to indulge in conversation. But you still get the customer who has to wonder where they've put their purse - this tends to slow things. Thye biggest slowdown I:ve foind is the small amount of packing space that you get at the end of the till, hardly enough space for one bag. The best tills I;ve seen are those where you have a seprators so if someone is slow at picking up their staff then you juts sent the next customers stuff to the other side. Because you're meant to put it back in the trolley and then pack at your leisure. -- My posts are my copyright and if @diy_forums or Home Owners' Hub wish to copy them they can pay me £1 a message. Use the BIG mirror service in the UK: http://www.mirrorservice.org *lightning surge protection* - a w_tom conductor |
#9
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charles Wrote in message:
In article , alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl. Possibly, one reason is that the staff at Lidl/Aldi tend to be foreign and don't have enough english to indulge in conversation. Which stores are you thinking of? -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#10
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In article , jim k
wrote: charles Wrote in message: In article , alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl. Possibly, one reason is that the staff at Lidl/Aldi tend to be foreign and don't have enough english to indulge in conversation. Which stores are you thinking of? Dorking, Leatherhead & Guildford -- from KT24 in Surrey, England |
#11
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alan_m wrote
wrote One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Yep, one staff person per 6 checkouts usually. Possibly only in stores where the check-out staff are so inefficient. Nope, you can't get around that 6/1 ratio. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl Sure, but still can't get around that 6/1 ratio. |
#12
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On Thursday, 4 January 2018 11:26:43 UTC, alan_m wrote:
On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk I believe that they get bonuses on their check out timings. Although I also believe that in Germany it is illegal to measure worker's individual productivity. Jonathan |
#13
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On Fri, 05 Jan 2018 06:31:23 -0800, Jonathan wrote:
On Thursday, 4 January 2018 11:26:43 UTC, alan_m wrote: Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl I believe that they get bonuses on their check out timings. Although I also believe that in Germany it is illegal to measure worker's individual productivity. Aldi staff do NOT get such bonuses. If their timings are really slow (allowing for newness of staff) they might get a quiet word. Largely it's a matter of pride and competitiveness! -- My posts are my copyright and if @diy_forums or Home Owners' Hub wish to copy them they can pay me £1 a message. Use the BIG mirror service in the UK: http://www.mirrorservice.org *lightning surge protection* - a w_tom conductor |
#14
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In article ,
Jonathan wrote: I believe that they get bonuses on their check out timings. Although I also believe that in Germany it is illegal to measure worker's individual productivity. I get the impression they also get more breaks at Lidl than Tesco. So can work at full speed while they're there. -- *I don't know what your problem is, but I'll bet it's hard to pronounce Dave Plowman London SW To e-mail, change noise into sound. |
#15
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![]() "Jonathan" wrote in message ... On Thursday, 4 January 2018 11:26:43 UTC, alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl I believe that they get bonuses on their check out timings. Ours dont. Although I also believe that in Germany it is illegal to measure worker's individual productivity. They arent in Germany. |
#16
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In article ,
Chris Hogg wrote: On Thu, 4 Jan 2018 11:26:38 +0000, alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl Always long queues in our local Lidls; never enough tills manned (womanned? personned?) staffed! -- from KT24 in Surrey, England |
#17
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On 04/01/2018 11:30, Chris Hogg wrote:
On Thu, 4 Jan 2018 11:26:38 +0000, alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl Always long queues in our local Lidls; never enough tills manned (womanned? personned?) One of the ways they keep their costs down. One of the reasons Lidl and Waitrose have a somewhat different demographic. No idea whether self-service checkouts are cheaper or not, when you look at the capital costs and the fact that you need one person per few tills to sort out the problems. |
#18
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![]() "newshound" wrote in message o.uk... On 04/01/2018 11:30, Chris Hogg wrote: On Thu, 4 Jan 2018 11:26:38 +0000, alan_m wrote: On 04/01/2018 10:18, wrote: One thing puzzles me about them: why no self-service checkouts? They are cheaper. Are they? Possibly only in stores where the check-out staff are so inefficient. When I use Tesco/Sainsbury/Asda I find their checkout so slow compared to the no nonsense approach of my local Aldi/Lidl Always long queues in our local Lidls; never enough tills manned (womanned? personned?) One of the ways they keep their costs down. One of the reasons Lidl and Waitrose have a somewhat different demographic. No idea whether self-service checkouts are cheaper or not, Corse they are when you have one person per 6 self checkouts. when you look at the capital costs Those arent likely to be much higher with self checkouts than manned ones. and the fact that you need one person per few tills to sort out the problems. And to minimise fraud by the customers. |
#19
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tabbypurr wrote:
stuart noble wrote: The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. A newer LiDL here has them, they're just an annoying as other supermarkets' self-checkouts |
#20
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![]() "Andy Burns" wrote in message ... tabbypurr wrote: stuart noble wrote: The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. A newer LiDL here has them, they're just an annoying as other supermarkets' self-checkouts why would they not be? FWIW, my local Pound Shop has them tim |
#21
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Huge wrote:
Self-scan and self-checkout (which is theoretically possible in Tesco) would be awesome, except that you can't buy alcohol that way because a member of staff has to check that you're over 18 You can't even buy alcohol-free beer which all claim to be less than 0.1% on the label, despite (IIRC) it being legal for people of all ages to buy shandy type drinks with up to 0.5% alcohol. |
#22
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On 04/01/2018 12:13, Huge wrote:
On 2018-01-04, Andy Burns wrote: Huge wrote: Self-scan and self-checkout (which is theoretically possible in Tesco) would be awesome, except that you can't buy alcohol that way because a member of staff has to check that you're over 18 You can't even buy alcohol-free beer which all claim to be less than 0.1% on the label, despite (IIRC) it being legal for people of all ages to buy shandy type drinks with up to 0.5% alcohol. ****wit computer programmers "gold plating" the ****witted alcohol laws, probably. More likely Government threatening behaviour towards stores - hence the "check 25" policy where staff are supposed to check anyone not obviously well over the legal age - and, if you have kids with you, assume you may give booze to them. -- Max Demian |
#23
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Huge Wrote in message:
On 2018-01-04, Andy Burns wrote: tabbypurr wrote: stuart noble wrote: The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. A newer LiDL here has them, they're just an annoying as other supermarkets' self-checkouts Self-scan and self-checkout (which is theoretically possible in Tesco) would be awesome, except that you can't buy alcohol that way because a member of staff has to check that you're over 18 (something that Tesco already know, because you have to register for a Club Card to use self-scan) and of the first 5 times we used it, we were "selected" for a shoplifting check (*) four times. (* The fact that it was to check for shoplifting was strenuously, spuriously and rudely denied by a member of the supervisory staff.) Sounds like there's a marker on your account for something or other.... :-) -- Jim K ----Android NewsGroup Reader---- http://usenet.sinaapp.com/ |
#24
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Tim Streater wrote:
Huge wrote: Self-scan and self-checkout (which is theoretically possible in Tesco) Don't know what you mean by "theoretically possible". I gave up on the self-scan gadgets, as I found I went in late at night, then arrived at the tills to find they'd closed the self-scan station, and wanted me to queue at the one or two manned tills to get everything re-scanned, didn't do my blood pressure any good storming out leaving the full basket on the floor. Well obviously they're going to do a shoplifting check from time to time. Surprised you even bothered to ask. Although your hit rate does sound a bit high. Sainsbury's seem to be taking the different types of tills too far now, they have operator tills, basket-only operator tills, tills for self-scanning at the checkout, tills for self-scanning with the hand-held devices, and now tills for self-scanning using your own mobile phone. |
#25
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On 04/01/2018 12:32, Andy Burns wrote:
Tim Streater wrote: Huge wrote: Self-scan and self-checkout (which is theoretically possible in Tesco) Don't know what you mean by "theoretically possible". I gave up on the self-scan gadgets, as I found I went in late at night, then arrived at the tills to find they'd closed the self-scan station, and wanted me to queue at the one or two manned tills to get everything re-scanned, didn't do my blood pressure any good storming out leaving the full basket on the floor. Well obviously they're going to do a shoplifting check from time to time. Surprised you even bothered to ask. Although your hit rate does sound a bit high. Sainsbury's seem to be taking the different types of tills too far now, they have operator tills, basket-only operator tills, tills for self-scanning at the checkout, tills for self-scanning with the hand-held devices, and now tills for self-scanning using your own mobile phone. you are also doing their work for them and not getting paid for it. |
#26
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In article ,
critcher wrote: Sainsbury's seem to be taking the different types of tills too far now, they have operator tills, basket-only operator tills, tills for self-scanning at the checkout, tills for self-scanning with the hand-held devices, and now tills for self-scanning using your own mobile phone. you are also doing their work for them and not getting paid for it. I take it you also leave your trolley by your car, then? Taking it to a collection point would be doing their work for them too. -- *Preserve wildlife - Go pickle a squirrel* Dave Plowman London SW To e-mail, change noise into sound. |
#27
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![]() "critcher" wrote in message news ![]() On 04/01/2018 12:32, Andy Burns wrote: Tim Streater wrote: Huge wrote: Self-scan and self-checkout (which is theoretically possible in Tesco) Don't know what you mean by "theoretically possible". I gave up on the self-scan gadgets, as I found I went in late at night, then arrived at the tills to find they'd closed the self-scan station, and wanted me to queue at the one or two manned tills to get everything re-scanned, didn't do my blood pressure any good storming out leaving the full basket on the floor. Well obviously they're going to do a shoplifting check from time to time. Surprised you even bothered to ask. Although your hit rate does sound a bit high. Sainsbury's seem to be taking the different types of tills too far now, they have operator tills, basket-only operator tills, tills for self-scanning at the checkout, tills for self-scanning with the hand-held devices, and now tills for self-scanning using your own mobile phone. you are also doing their work for them Just as true of any supermarket compared with the more traditional store where you ask for what you want and the shopkeeper gives it to you from the shelves behind the counter. and not getting paid for it. Corse you are, with the lower prices you pay, |
#28
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![]() "Tim Streater" wrote in message .. . In article , Huge wrote: On 2018-01-04, Andy Burns wrote: tabbypurr wrote: stuart noble wrote: The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. A newer LiDL here has them, they're just an annoying as other supermarkets' self-checkouts Self-scan and self-checkout (which is theoretically possible in Tesco) Don't know what you mean by "theoretically possible". it's not possible in my local Tesco, theoretically or otherwise tim |
#29
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On 04/01/2018 12:22, Tim Streater wrote:
In article , Huge wrote: On 2018-01-04, Andy Burns wrote: tabbypurr wrote: stuart noble wrote: The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. A newer LiDL here has them, they're just an annoying as other supermarkets' self-checkouts Self-scan and self-checkout (which is theoretically possible in Tesco) Don't know what you mean by "theoretically possible". would be awesome, except that you can't buy alcohol that way because a member of staff has to check that you're over 18 (something that Tesco already know, because you have to register for a Club Card to use self-scan) and of the first 5 times we used it, we were "selected" for a shoplifting check (*) four times. (* The fact that it was to check for shoplifting was strenuously, spuriously and rudely denied by a member of the supervisory staff.) Well obviously they're going to do a shoplifting check from time to time. Surprised you even bothered to ask. Although your hit rate does sound a bit high. I think there has to be 'reason to suspect' if you're stopped for shoplifting? I'd think there's some other 'audit' type excuse they're told to give. -- Cheers, Rob |
#30
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![]() "RJH" wrote in message news ![]() On 04/01/2018 12:22, Tim Streater wrote: In article , Huge wrote: On 2018-01-04, Andy Burns wrote: tabbypurr wrote: stuart noble wrote: The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. A newer LiDL here has them, they're just an annoying as other supermarkets' self-checkouts Self-scan and self-checkout (which is theoretically possible in Tesco) Don't know what you mean by "theoretically possible". would be awesome, except that you can't buy alcohol that way because a member of staff has to check that you're over 18 (something that Tesco already know, because you have to register for a Club Card to use self-scan) and of the first 5 times we used it, we were "selected" for a shoplifting check (*) four times. (* The fact that it was to check for shoplifting was strenuously, spuriously and rudely denied by a member of the supervisory staff.) Well obviously they're going to do a shoplifting check from time to time. Surprised you even bothered to ask. Although your hit rate does sound a bit high. I think there has to be 'reason to suspect' if you're stopped for shoplifting? Not with self checkouts. I'd think there's some other 'audit' type excuse they're told to give. Not with self checkouts. |
#31
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On Thu, 04 Jan 2018 02:18:28 -0800, tabbypurr wrote:
On Thursday, 4 January 2018 09:50:30 UTC, stuart noble wrote: Why do the media insist on calling Aldi a discount store? I've never seen "discounted" goods in their stores, and they don't try and bamboozle you with BOGOF deals, loyalty cards and all that rubbish. In fact that's probably why they're so successful. That and applying commonsense to their strategy. The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. But not quick, thus typing up more space. Given that *all* Aldi staff (including managers) are expected to pitch in and run checkouts as necessary, and that you are expected to pack *afterwards* and not at the checkout, they make pretty efficient use of space. If the checkouts are quiet, the staff are redeployed to other tasks. They are basically trained to do everything. -- My posts are my copyright and if @diy_forums or Home Owners' Hub wish to copy them they can pay me £1 a message. Use the BIG mirror service in the UK: http://www.mirrorservice.org *lightning surge protection* - a w_tom conductor |
#32
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![]() "Bob Eager" wrote in message ... On Thu, 04 Jan 2018 02:18:28 -0800, tabbypurr wrote: On Thursday, 4 January 2018 09:50:30 UTC, stuart noble wrote: Why do the media insist on calling Aldi a discount store? I've never seen "discounted" goods in their stores, and they don't try and bamboozle you with BOGOF deals, loyalty cards and all that rubbish. In fact that's probably why they're so successful. That and applying commonsense to their strategy. The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on. One thing puzzles me about them: why no self-service checkouts? They are cheaper. But not quick, thus typing up more space. That space is only used for stock in our new aldi. Given that *all* Aldi staff (including managers) are expected to pitch in and run checkouts as necessary, and that you are expected to pack *afterwards* and not at the checkout, they make pretty efficient use of space. If the checkouts are quiet, the staff are redeployed to other tasks. They are basically trained to do everything. |
#33
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Huge wrote:
We've only been in the local Aldi once, in search of decaf coffee, which they didn't have, so we left. There isn't a local Lidl. You saved yourself from some horrid coffee. I share ground coffee and an aeropress with a chap at one of my customers, I know he tends to shop at lidaldi, my opinion is that I'm going to the hassle of fresh coffee because I want *nice* coffee, once he decided to buy some 'Belarom' coffee, after one taste it went in the bin, even he described it as floor sweepings. |
#34
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Andy Burns pretended :
You saved yourself from some horrid coffee. Untrue, though I have never tried decaff. I like a good coffee and bulk buy at Aldi as I have done for many years. |
#35
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Harry Bloomfield wrote:
Andy Burns pretended : You saved yourself from some horrid coffee. Untrue, though I have never tried decaff. I like a good coffee and bulk buy at Aldi as I have done for many years. I think the one full-caff he bought was Lidl rather than Aldi (searching for Bellarom seems to confirm it) I suppose my colleague wanted to like it and I didn't expect to, but we both hated it, enough to throw it away. |
#36
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![]() "Andy Burns" wrote in message ... Huge wrote: We've only been in the local Aldi once, in search of decaf coffee, which they didn't have, so we left. There isn't a local Lidl. You saved yourself from some horrid coffee. Yep I quite happily buy cheap supermarket freeze dried coffee but the Aldi variant was awful tim |
#37
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tim... wrote:
"Andy Burns" wrote in message ... Huge wrote: We've only been in the local Aldi once, in search of decaf coffee, which they didn't have, so we left. There isn't a local Lidl. You saved yourself from some horrid coffee. Yep I quite happily buy cheap supermarket freeze dried coffee but the Aldi variant was awful tim I tried it once, it was disgusting. Two years ago the wife mistakenly bought a jar of it. It is still in the cupboard - unopened. |
#38
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On 04/01/2018 12:20, Andy Burns wrote:
Huge wrote: We've only been in the local Aldi once, in search of decaf coffee, which they didn't have, so we left. There isn't a local Lidl. You saved yourself from some horrid coffee. +1 but no worse than some of the offerings from the other major supermarkets. -- mailto : news {at} admac {dot} myzen {dot} co {dot} uk |
#39
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Huge was thinking very hard :
An idea that would stop me going there. We've only been in the local Aldi once, in search of decaf coffee, which they didn't have, so we left. It works rather well, the checkouts become busy, they put more tills on. As it quietens, staff are diverted to topping shelves up. All staff wear a communication system so can quickly help each other out. I find them usually quicker than Tesco/ASDA/Sainsbury etc.. |
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![]() "Harry Bloomfield" wrote in message news ![]() Huge was thinking very hard : An idea that would stop me going there. We've only been in the local Aldi once, in search of decaf coffee, which they didn't have, so we left. It works rather well, the checkouts become busy, they put more tills on. As it quietens, staff are diverted to topping shelves up. All staff wear a communication system so can quickly help each other out. I find them usually quicker than Tesco/ASDA/Sainsbury etc.. I don't with the operations with self checkouts. It's the main thing I don't like about Aldi, no self checkouts. |
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