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On 04/01/2018 22:55, Rod Speed wrote:

I don't with the operations with self checkouts.


Some can be OK but only if every thing is pre-packed with a bar code but
in my experience there are too many retailers where they really haven't
thought through the process properly. Just watch how often the staff
member has to help out because the process isn't intuitive an/or
suddenly the item needs you to enter a menu system where obviously you
have previously used your crystal ball to find where the item is hidden.

I will use self service tills in some retail outlets but refuse to use
them in others that I know are crap.


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In article ,
critcher wrote:
why would you want to do checkout staff work without being paid.


You ask that on a DIY group?

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On 05/01/2018 00:22, Dave Plowman (News) wrote:
In article ,
critcher wrote:
why would you want to do checkout staff work without being paid.


You ask that on a DIY group?


Hardly DIY is it, why don't the supermarkets give a small discount to
customers who do it themselves?
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On Friday, 5 January 2018 11:27:35 UTC, critcher wrote:
On 05/01/2018 00:22, Dave Plowman (News) wrote:
In article ,
critcher wrote:
why would you want to do checkout staff work without being paid.


You ask that on a DIY group?


Hardly DIY is it,


well if you scan it yourself (SIY)

why don't the supermarkets give a small discount to
customers who do it themselves?


I said that to the assistant manager in sainsbury when he asked me if I'd like to use the self service tills and I said no thanks. I said if they want me to use those tills it has to have some advantage to me, why don't 'you' offer a few extra nectar points for using the self checkouts.


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In article ,
critcher wrote:
On 05/01/2018 00:22, Dave Plowman (News) wrote:
In article ,
critcher wrote:
why would you want to do checkout staff work without being paid.


You ask that on a DIY group?


Hardly DIY is it, why don't the supermarkets give a small discount to
customers who do it themselves?


If I want service in a shop, I'd use a local small one. Whole idea of a
supermarket is you largely DIY the thing. If you really want 'service',
have them deliver?
The reason I use a supermarket is the notion I'm getting the best price
rather than fawned upon by lackeys.

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"critcher" wrote in message
news
On 05/01/2018 00:22, Dave Plowman (News) wrote:
In article ,
critcher wrote:
why would you want to do checkout staff work without being paid.


You ask that on a DIY group?


Hardly DIY is it, why don't the supermarkets give a small discount to
customers who do it themselves?


They do, they have lower prices for everyone.

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In article ,
Huge wrote:
Hardly DIY is it, why don't the supermarkets give a small discount to
customers who do it themselves?


Which is one of the reasons I generally won't use self-service checkouts.


With most of those round here, you have the option of queueing up for a
checkout, or sailing straight through self service (I hardly ever shop at
busy times). I value time wasted in queueing more than putting one over on
the supermarket coffers.

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On 04/01/2018 18:54, Rod Speed wrote:


"Andrew" wrote in message
news
On 04/01/2018 10:18, wrote:
On Thursday, 4 January 2018 09:50:30 UTC, stuart nobleĀ* wrote:

Why do the media insist on calling Aldi a discount store? I've never
seen "discounted" goods in their stores, and they don't try and
bamboozle you with BOGOF deals, loyalty cards and all that rubbish.
In fact that's probably why they're so successful. That and applying
commonsense to their strategy.
The late Andy Hall must be turning in his grave, having predicted
that the Lidl/Aldi style of retailing would never catch on.


One thing puzzles me about them: why no self-service checkouts? They
are cheaper.


Not when you factor in the increased theft.


Corse they are when you have one staff person per 6 checkouts, even
after theft.


I assume the shops which have self-service checkouts 'factor in' the
extra losses- no I'm not condoning theft, anything but, simply pointing
out the stores must have a 'feel' for the amount they lose.

Some stores have the 'scan as you go' system. We've not gone down this
route, no special reason, but I think you need to register. I've no idea
if they run any kind of checks.

We tend to use a couple of places- Tesco and Aldi, although more due to
their being local. Until the new Aldi opened, Tesco did better out of
us. Now we us more of a mix. We actually prefer Waitrose- more for their
range of items- they really aren't that much more expensive, but there
isn't one near us. We travel a lot in the UK and France and compare
supermarkets as cooking is something of a hobby. There are some good,
small chains around the UK. Booths spring to mind.

One thing I've not seen in Aldi- a food bank collection point. Other
supermarkets have them- even for pets- but not Aldi.

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In article ,
Brian Reay wrote:
One thing I've not seen in Aldi- a food bank collection point. Other
supermarkets have them- even for pets- but not Aldi.


I've never quite understood those. You buy something in a store then
donate it to a food bank? Wouldn't money make more sense so the food bank
would have the money to buy what's most needed? Or, of course get given
stuff by the supermarkets once it's passed its sell by date.

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wrote
stuart noble wrote


Why do the media insist on calling Aldi a discount store?
I've never seen "discounted" goods in their stores, and
they don't try and bamboozle you with BOGOF deals,
loyalty cards and all that rubbish. In fact that's probably
why they're so successful. That and applying commonsense
to their strategy. The late Andy Hall must be turning in his grave,
having
predicted that the Lidl/Aldi style of retailing would never catch on.


One thing puzzles me about them: why no self-service checkouts? They are
cheaper.


One of them did say they will be adding them, may well have been Lidl.

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On Thursday, January 4, 2018 at 10:18:31 AM UTC, wrote:
On Thursday, 4 January 2018 09:50:30 UTC, stuart noble wrote:

Why do the media insist on calling Aldi a discount store? I've never seen "discounted" goods in their stores, and they don't try and bamboozle you with BOGOF deals, loyalty cards and all that rubbish. In fact that's probably why they're so successful. That and applying commonsense to their strategy.
The late Andy Hall must be turning in his grave, having predicted that the Lidl/Aldi style of retailing would never catch on.


One thing puzzles me about them: why no self-service checkouts? They are cheaper.


NT


But I find them very quick to open another till if a queue starts
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"fred" wrote in message
...
On Thursday, January 4, 2018 at 10:18:31 AM UTC, wrote:
On Thursday, 4 January 2018 09:50:30 UTC, stuart noble wrote:

Why do the media insist on calling Aldi a discount store? I've never
seen "discounted" goods in their stores, and they don't try and
bamboozle you with BOGOF deals, loyalty cards and all that rubbish. In
fact that's probably why they're so successful. That and applying
commonsense to their strategy.
The late Andy Hall must be turning in his grave, having predicted that
the Lidl/Aldi style of retailing would never catch on.


One thing puzzles me about them: why no self-service checkouts? They are
cheaper.


But I find them very quick to open another till if a queue starts


Ours doesnt, but thats not surprising with just 4 staff on at even the
busiest time like mid saturday morning.

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"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?


because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock some
of them

tim







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On 04/01/2018 10:39, tim... wrote:


"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?


because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock
some of them

tim





Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!
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Broadback wrote:
On 04/01/2018 10:39, tim... wrote:


"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?


because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock
some of them

tim





Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


They were the first to have barcodes and scanners that worked, Their
barcodes were bigger and longer, things just flew through with no
mistakes while other retailers were having to manually enter numbers all
the time, now the other retailers have caught up,probably the suppliers
gave others the same size barcodes.
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FMurtz wrote:

They were the first to have barcodes and scanners that worked, Their
barcodes were bigger and longer, things just flew through with no
mistakes while other retailers were having to manually enter numbers all
the time, now the other retailers have caught up,probably the suppliers
gave others the same size barcodes.


I notice the latest generation of self-scan tills being re-fitted into
most supermarkets now are much better at scanning at wonky angles and at
decent speed of swiping, also they aren't powered by a lame hamster,
they still have XP though when you see them getting rebooted.

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"FMurtz" wrote in message
...
Broadback wrote:
On 04/01/2018 10:39, tim... wrote:


"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?

because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock
some of them


Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


They were the first to have barcodes and scanners that worked, Their
barcodes were bigger and longer, things just flew through with no mistakes


Yes.

while other retailers were having to manually enter numbers all the time,


Hardly ever had that. Its a pain to ensure it faces the scanner tho.

now the other retailers have caught up,probably the suppliers gave others
the same size barcodes.


Nope.

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"Broadback" wrote in message
news
On 04/01/2018 10:39, tim... wrote:


"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?


because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock
some of them

tim





Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


though that system only works if the shoppers are all trained to put the
stuff back into the trolley and pack their bags at the rear counter

now all the the yummy mummies have started to see shopping in Aldi as
acceptable, that system is broken

tim





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"Broadback" wrote in message
news
On 04/01/2018 10:39, tim... wrote:


"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?


because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock
some of them


Because it would slow things down, their tills operate at the speed of
light,


Ours has never done for some reason. Quite literally a year old now.

Presumably down to the 'trainer'

and with the queues they need to!


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On Thursday, January 4, 2018 at 10:50:01 AM UTC, Broadback wrote:
On 04/01/2018 10:39, tim... wrote:


"stuart noble" wrote in message
...
Why do the media insist on calling Aldi a discount store?


because its MO is to sell exclusively no-name "discount" products.

Which is what in Germany is exactly what it does

but here, the UK obsession with "brands" means that they have to stock
some of them

tim





Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


No . What slows down checkouts is bloody women who (a) wont look for their purse until asked to pay and (b) then spend 1/2 hour looking for that last penny in said purse.
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On Fri, 5 Jan 2018 01:03:31 -0800 (PST), fred
wrote:


Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


No . What slows down checkouts is bloody women who (a) wont look for their purse until asked to pay and (b) then spend 1/2 hour looking for that last penny in said purse.


And while doing so find a forgotten voucher for 5p off a different
brand of Coffee to the one they bought and send accompanying brat back
to the aisles to swap it over, the cashier then points out the voucher
has expired and the brand is more expensive and the search for some
pennies starts again.

G.Harman
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In article ,
fred wrote:
Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


No . What slows down checkouts is bloody women who (a) wont look for
their purse until asked to pay and (b) then spend 1/2 hour looking for
that last penny in said purse.


Another reason for self checkout. One queue - if there is one - for all
the checkouts. Reducing the chances of getting stuck behind one of those.

Now if there was one queue for all the manned checkouts, it would remove
the gamble of getting stuck behind Huge.

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On 05/01/2018 10:50, Dave Plowman (News) wrote:

Now if there was one queue for all the manned checkouts, it would remove
the gamble of getting stuck behind Huge.


For efficiency the belts have to be preloaded with the goods from the
next customer while dealing with the first.

The next customer would always be stuck behind the time waster. With
multiple checkouts it would still be a gamble that you are the next
customer on the wrong checkout having already committed to that checkout.

My experience with the local Express Tesco is that even with a single
queue and multiple people serving is that you will get 3 people with
their shopping and then they will all pull out 3 months of lottery
tickets for checking and then all want a mix of scratch cards or fags
from the secure cabinet and even then if they have the payment ready the
staff will ask them if they have loyalty card which results in more
searching of pockets/purses.

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In article , "Dave Plowman (News)"
writes
In article ,
fred wrote:
Because it would slow things down, their tills operate at the speed of
light, and with the queues they need to!


No . What slows down checkouts is bloody women who (a) wont look for
their purse until asked to pay and (b) then spend 1/2 hour looking for
that last penny in said purse.


Another reason for self checkout. One queue - if there is one - for all
the checkouts. Reducing the chances of getting stuck behind one of those.

Now if there was one queue for all the manned checkouts, it would remove
the gamble of getting stuck behind Huge.

I always advise people not to stand in the queue behind me because if
something is going to f** up it will be in my queue.
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On 04/01/2018 11:18, Huge wrote:

Another reason not to go there, then. What's the point if the checkout
operators go faster than you can pack?
#


That's ok - the type of service you expect ****es off a lot of shoppers
in these stores.when delaying the checkout process.

You are not meant to pack at the checkout - you put the items back in
the trolley and then pack at the shelf area set aside for the purpose.

I suspect as it reduces staff costs because they need fewer staff that
other supermarkets will soon start adopting the same policies in order
to become more completive. Aldi/Lidl have proved that shoppers are more
than prepared to accept fast checkouts, no loyalty cards, no delays when
handing out useless bits of paper to support schools etc. Judging by the
number of expensive cars in Alsi/Lidl car parks these days its not only
the "poor" that use these stores.



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On 04/01/2018 11:44, alan_m wrote:
On 04/01/2018 11:18, Huge wrote:

Another reason not to go there, then. What's the point if the checkout
operators go faster than you can pack?
#


That's ok - the type of service you expect ****es off a lot of shoppers
in these stores.when delaying the checkout process.

You are not meant to pack at the checkout - you put the items back in
the trolley and then pack at the shelf area set aside for the purpose.


Which is fine in theory, except you are now lifting stuff in and out of
the trolley twice.


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John.

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John Rumm Wrote in message:
On 04/01/2018 11:44, alan_m wrote:
On 04/01/2018 11:18, Huge wrote:

Another reason not to go there, then. What's the point if the checkout
operators go faster than you can pack?
#


That's ok - the type of service you expect ****es off a lot of shoppers
in these stores.when delaying the checkout process.

You are not meant to pack at the checkout - you put the items back in
the trolley and then pack at the shelf area set aside for the purpose.


Which is fine in theory, except you are now lifting stuff in and out of
the trolley twice.


"in your own good time" rather than all others' following....

Shurely if you only have a basket full you have to pack in real
time as there's no basket to put the stuff back in (as you've
left it at the start of the conveyor in the stack)?

--
Jim K


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