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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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B&Q rant
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in
Maintain Blue. On the shelves, they had all the other colours except the colour that I wanted. Thinking that they had sold out I started to walk away, but stopped at the shelves above (out of reach of customers but access by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch - Stocktaking". Managed to speak to a manager, who said "We can not sell you the item Sir, as we are stocktaking at the moment and the company who is doing the stocktake forbade us in selling those items". Hello, aren't B&Q in the business of selling diy goods to customers? They have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q not to sell any item which has been counted. Funny, I thought if you pay a firm for a service, it is on your terms. It is not their job to order shop not to sell any items. |
#2
Posted to uk.d-i-y
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B&Q rant
The message
from "ABC" contains these words: Funny, I thought if you pay a firm for a service, it is on your terms. I think you'll find it's on mutually agreed terms - in their case they're declining to agree terms because it would be inconvenient for them. That's life - shop elsewhere. -- Skipweasel Pay no attention to that man behind the curtain. |
#3
Posted to uk.d-i-y
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B&Q rant
ABC wrote:
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in Maintain Blue. On the shelves, they had all the other colours except the colour that I wanted. Thinking that they had sold out I started to walk away, but stopped at the shelves above (out of reach of customers but access by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch - Stocktaking". Managed to speak to a manager, who said "We can not sell you the item Sir, as we are stocktaking at the moment and the company who is doing the stocktake forbade us in selling those items". Hello, aren't B&Q in the business of selling diy goods to customers? They have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q not to sell any item which has been counted. Funny, I thought if you pay a firm for a service, it is on your terms. It is not their job to order shop not to sell any items. I would've gone and got myself a pair of stepladders and 'tested them out' in that aisle. Sure, if a member of staff was around they *might* object but given their staff always seem to be hiding away somewhere I think you would've been fine. Mathew |
#4
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B&Q rant
That's life - shop elsewhere.
Or get up there and fetch some down whilst no-one's looking (which, considering how thin on the ground their staff are, isn't difficult). |
#5
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B&Q rant
"Mathew Newton" wrote in message
oups.com... I would've gone and got myself a pair of stepladders and 'tested them out' in that aisle. Sure, if a member of staff was around they *might* object but given their staff always seem to be hiding away somewhere I think you would've been fine. Mathew Wouldn't this produce a "loss" in the stocktake totals? And perhaps a "profit" in sales? B&Q would then need a loss adjuster etc. to get it sorted... -- M Stewart Milton Keynes, UK http://www.megalith.freeserve.co.uk/oddimage.htm -- Posted via a free Usenet account from http://www.teranews.com |
#6
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B&Q rant
"ABC" wrote in message ... Visited my local B&Q store yesrerday ... That is where you went wrong. Colin Bignell |
#7
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B&Q rant
In message , ABC
writes Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in Maintain Blue. On the shelves, they had all the other colours except the colour that I wanted. Thinking that they had sold out I started to walk away, but stopped at the shelves above (out of reach of customers but access by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch - Stocktaking". Managed to speak to a manager, who said "We can not sell you the item Sir, as we are stocktaking at the moment and the company who is doing the stocktake forbade us in selling those items". Hello, aren't B&Q in the business of selling diy goods to customers? They have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q not to sell any item which has been counted. Funny, I thought if you pay a firm for a service, it is on your terms. It is not their job to order shop not to sell any items. So they pay a stocktaking company a shedload (ha ha) of money to tell them what they have on the shelves, which they have to do in real time You come along with a fiver in your sweaty paw to sabotage this Do you really think that you are more important to them than their stock take -- geoff |
#8
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B&Q rant
On 3 Jul 2006 06:58:13 -0700, "Mathew Newton"
wrote: ABC wrote: Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in Maintain Blue. On the shelves, they had all the other colours except the colour that I wanted. Thinking that they had sold out I started to walk away, but stopped at the shelves above (out of reach of customers but access by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch - Stocktaking". Managed to speak to a manager, who said "We can not sell you the item Sir, as we are stocktaking at the moment and the company who is doing the stocktake forbade us in selling those items". Hello, aren't B&Q in the business of selling diy goods to customers? They have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q not to sell any item which has been counted. Funny, I thought if you pay a firm for a service, it is on your terms. It is not their job to order shop not to sell any items. I would've gone and got myself a pair of stepladders and 'tested them out' in that aisle. Sure, if a member of staff was around they *might* object but given their staff always seem to be hiding away somewhere I think you would've been fine. Mathew Like the chain/tubing cutters - staff only... the checkout staff didn't know you cut it. ;-) Mark S. |
#9
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B&Q rant
raden wrote: In message , ABC writes Visited my local B&Q store... across the shelf was a sign "Do Not Touch - Stocktaking". Managed to speak to a manager, who said "We can not sell you the item Sir, as we are stocktaking at the moment and the company who is doing the stocktake forbade us in selling those items". So they pay a stocktaking company a shedload (ha ha) of money to tell them what they have on the shelves, which they have to do in real time You come along with a fiver in your sweaty paw to sabotage this Do you really think that you are more important to them than their stock take Sounds like a crossed wire. He should have asked the manager as the stocktaking usually takes place after hours and the staff would have been told not to touch such and such a shelf when the store was closed. I find the rest of it unlikely. But there again they do open long hours these days. Most large firms have their stock checked at night or on a day the shop is closed which for KwickSave used to be Sunday. So the lads would replenish the shelves Saturday last thing as the store closed, then the checkers would come in all Saturday night and Sunday. |
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