B&Q rant
In message , ABC
writes
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in
Maintain Blue. On the shelves, they had all the other colours except the
colour that I wanted. Thinking that they had sold out I started to walk
away, but stopped at the shelves above (out of reach of customers but access
by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of
Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch -
Stocktaking". Managed to speak to a manager, who said "We can not sell you
the item Sir, as we are stocktaking at the moment and the company who is
doing the stocktake forbade us in selling those items".
Hello, aren't B&Q in the business of selling diy goods to customers? They
have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q
not to sell any item which has been counted. Funny, I thought if you pay a
firm for a service, it is on your terms. It is not their job to order shop
not to sell any items.
So they pay a stocktaking company a shedload (ha ha) of money to tell
them what they have on the shelves, which they have to do in real time
You come along with a fiver in your sweaty paw to sabotage this
Do you really think that you are more important to them than their stock
take
--
geoff
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