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ABC July 3rd 06 01:43 PM

B&Q rant
 
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in
Maintain Blue. On the shelves, they had all the other colours except the
colour that I wanted. Thinking that they had sold out I started to walk
away, but stopped at the shelves above (out of reach of customers but access
by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of
Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch -
Stocktaking". Managed to speak to a manager, who said "We can not sell you
the item Sir, as we are stocktaking at the moment and the company who is
doing the stocktake forbade us in selling those items".

Hello, aren't B&Q in the business of selling diy goods to customers? They
have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q
not to sell any item which has been counted. Funny, I thought if you pay a
firm for a service, it is on your terms. It is not their job to order shop
not to sell any items.



Guy King July 3rd 06 02:21 PM

B&Q rant
 
The message
from "ABC" contains these words:

Funny, I thought if you pay a firm for a service, it is on your terms.


I think you'll find it's on mutually agreed terms - in their case
they're declining to agree terms because it would be inconvenient for
them. That's life - shop elsewhere.

--
Skipweasel
Pay no attention to that man behind the curtain.

Mathew Newton July 3rd 06 02:58 PM

B&Q rant
 
ABC wrote:
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in
Maintain Blue. On the shelves, they had all the other colours except the
colour that I wanted. Thinking that they had sold out I started to walk
away, but stopped at the shelves above (out of reach of customers but access
by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of
Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch -
Stocktaking". Managed to speak to a manager, who said "We can not sell you
the item Sir, as we are stocktaking at the moment and the company who is
doing the stocktake forbade us in selling those items".

Hello, aren't B&Q in the business of selling diy goods to customers? They
have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q
not to sell any item which has been counted. Funny, I thought if you pay a
firm for a service, it is on your terms. It is not their job to order shop
not to sell any items.


I would've gone and got myself a pair of stepladders and 'tested them
out' in that aisle. Sure, if a member of staff was around they *might*
object but given their staff always seem to be hiding away somewhere I
think you would've been fine.

Mathew


[email protected] July 3rd 06 03:00 PM

B&Q rant
 
That's life - shop elsewhere.

Or get up there and fetch some down whilst no-one's looking (which,
considering how thin on the ground their staff are, isn't difficult).


Malcolm Stewart July 3rd 06 04:31 PM

B&Q rant
 
"Mathew Newton" wrote in message
oups.com...

I would've gone and got myself a pair of stepladders and 'tested them
out' in that aisle. Sure, if a member of staff was around they *might*
object but given their staff always seem to be hiding away somewhere I
think you would've been fine.

Mathew


Wouldn't this produce a "loss" in the stocktake totals? And perhaps a
"profit" in sales?
B&Q would then need a loss adjuster etc. to get it sorted...
--
M Stewart
Milton Keynes, UK
http://www.megalith.freeserve.co.uk/oddimage.htm





--
Posted via a free Usenet account from http://www.teranews.com


nightjar July 3rd 06 09:48 PM

B&Q rant
 

"ABC" wrote in message
...
Visited my local B&Q store yesrerday ...


That is where you went wrong.

Colin Bignell



raden July 3rd 06 11:51 PM

B&Q rant
 
In message , ABC
writes
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in
Maintain Blue. On the shelves, they had all the other colours except the
colour that I wanted. Thinking that they had sold out I started to walk
away, but stopped at the shelves above (out of reach of customers but access
by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of
Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch -
Stocktaking". Managed to speak to a manager, who said "We can not sell you
the item Sir, as we are stocktaking at the moment and the company who is
doing the stocktake forbade us in selling those items".

Hello, aren't B&Q in the business of selling diy goods to customers? They
have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q
not to sell any item which has been counted. Funny, I thought if you pay a
firm for a service, it is on your terms. It is not their job to order shop
not to sell any items.


So they pay a stocktaking company a shedload (ha ha) of money to tell
them what they have on the shelves, which they have to do in real time

You come along with a fiver in your sweaty paw to sabotage this

Do you really think that you are more important to them than their stock
take

--
geoff

Mark S. July 6th 06 12:21 AM

B&Q rant
 
On 3 Jul 2006 06:58:13 -0700, "Mathew Newton"
wrote:

ABC wrote:
Visited my local B&Q store yesrerday to purchase some Ronseal fence stain in
Maintain Blue. On the shelves, they had all the other colours except the
colour that I wanted. Thinking that they had sold out I started to walk
away, but stopped at the shelves above (out of reach of customers but access
by B&Q staff with a ladder) and looked. Lo and behold, a shelf full of
Mountain Blue fence stain. But, across the shelf was a sign "Do Not Touch -
Stocktaking". Managed to speak to a manager, who said "We can not sell you
the item Sir, as we are stocktaking at the moment and the company who is
doing the stocktake forbade us in selling those items".

Hello, aren't B&Q in the business of selling diy goods to customers? They
have paid a firm of stocktakers to do a stocktake, but the firm has told B&Q
not to sell any item which has been counted. Funny, I thought if you pay a
firm for a service, it is on your terms. It is not their job to order shop
not to sell any items.


I would've gone and got myself a pair of stepladders and 'tested them
out' in that aisle. Sure, if a member of staff was around they *might*
object but given their staff always seem to be hiding away somewhere I
think you would've been fine.

Mathew


Like the chain/tubing cutters - staff only... the checkout staff
didn't know you cut it. ;-)

Mark S.

Weatherlawyer July 6th 06 03:43 AM

B&Q rant
 

raden wrote:
In message , ABC
writes


Visited my local B&Q store... across the shelf was a sign "Do Not Touch -
Stocktaking". Managed to speak to a manager, who said "We can not sell you
the item Sir, as we are stocktaking at the moment and the company who is
doing the stocktake forbade us in selling those items".

So they pay a stocktaking company a shedload (ha ha) of money to tell
them what they have on the shelves, which they have to do in real time

You come along with a fiver in your sweaty paw to sabotage this

Do you really think that you are more important to them than their stock take


Sounds like a crossed wire. He should have asked the manager as the
stocktaking usually takes place after hours and the staff would have
been told not to touch such and such a shelf when the store was closed.

I find the rest of it unlikely. But there again they do open long hours
these days. Most large firms have their stock checked at night or on a
day the shop is closed which for KwickSave used to be Sunday.

So the lads would replenish the shelves Saturday last thing as the
store closed, then the checkers would come in all Saturday night and
Sunday.



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