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| Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work. |
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Craftsman tool warranty worthless
On Saturday, October 28, 2006 at 9:46:41 PM UTC-4, tomcas wrote:
Not all Craftsman hand tools have a lifetime warranty and many that were traditionally warrantied now have none. It seems Kmart has directed the removal of the lifetime warranty from many previously warrantied tools. They are easy to spot because they lack the warranty information on the packaging. What does this mean to the average buyer. Three things. One, read the label to make sure it has a life time warranty, even if it is marked Craftsman. Two, if you buy a lifetime warrantied tool be sure to save the warranty label because the chances are if you need to have it replaced in the future the replacement tool in the store will lack a warranty label. Three, save the receipt because this too is now required in order for Sears to honor the warranty. Lastly, Sears has been directed to begin increasing their denial of tool replacements based on tool mis-use. |
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