On Saturday, October 28, 2006 at 9:46:41 PM UTC-4, tomcas wrote:
Not all Craftsman hand tools have a lifetime warranty and many that were
traditionally warrantied now have none. It seems Kmart has directed the
removal of the lifetime warranty from many previously warrantied tools.
They are easy to spot because they lack the warranty information on the
packaging.
What does this mean to the average buyer. Three things. One, read the
label to make sure it has a life time warranty, even if it is marked
Craftsman. Two, if you buy a lifetime warrantied tool be sure to save
the warranty label because the chances are if you need to have it
replaced in the future the replacement tool in the store will lack a
warranty label. Three, save the receipt because this too is now required
in order for Sears to honor the warranty.
Lastly, Sears has been directed to begin increasing their denial of tool
replacements based on tool mis-use.

On Mon, 26 Mar 2018 09:13:30 -0700 (PDT), wrote:

On Saturday, October 28, 2006 at 9:46:41 PM UTC-4, tomcas wrote:
Not all Craftsman hand tools have a lifetime warranty and many that were
traditionally warrantied now have none. It seems Kmart has directed the
removal of the lifetime warranty from many previously warrantied tools.
They are easy to spot because they lack the warranty information on the
packaging.
What does this mean to the average buyer. Three things. One, read the
label to make sure it has a life time warranty, even if it is marked
Craftsman. Two, if you buy a lifetime warrantied tool be sure to save
the warranty label because the chances are if you need to have it
replaced in the future the replacement tool in the store will lack a
warranty label. Three, save the receipt because this too is now required
in order for Sears to honor the warranty.

Or, you could find a better sourcing for tools, such as Harbor
Freight. Craftsman tools are probably built in China, anyway.
Chinese ratchets (similar to those early Crapsman China ratchets which
took my blood and flesh) are the only thing I won't risk. The rest
hold up just fine. I learned early on to buy 6pt sockets, usually
impact-rated, so I never have to buy one again.


Lastly, Sears has been directed to begin increasing their denial of tool
replacements based on tool mis-use.

RIP (again) Searz.

--
"I have noticed even people who claim everything is predestined
and that we can do nothing to change it look before they cross
the road." --Steven Hawking

On Mon, 26 Mar 2018 09:13:30 -0700 (PDT), wrote:

On Saturday, October 28, 2006 at 9:46:41 PM UTC-4, tomcas wrote:
Not all Craftsman hand tools have a lifetime warranty and many that were
traditionally warrantied now have none.

Ace Hardware around here has picked up the lifetime warranty.

Lastly, Sears has been directed to begin increasing their denial of tool
replacements based on tool mis-use.

The first mistake is walking through the Sears door. The second
mistake is buying anything there.

Nowadays, to buy quality tools with modest prices and lifetime
warranties, one goes to either Lowe's or Home Depot.

A couple of years ago my roll-around was stolen. I replaced it and
the tools with Kobalt tools (Lowe's I think). I'm quite satisfied.
John DeArmond
http://www.neon-john.com
http://www.tnduction.com
Tellico Plains, Occupied TN
See website for email address