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#121
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On Tue, 08 Apr 2014 03:20:06 -0500, K Wills wrote:
In Danny's defense, the PTB list it as ROM on the spec sheet. Exactly. And, failing information to the contrary, I must assume that, when they call something ROM, it's because it *is* ROM, and not something an ordinary user can write to -- or erase from -- without heroic efforts :-) . If I'm wrong in that, well, show me how :-) . Cheers, -- tlvp -- Avant de repondre, jeter la poubelle, SVP. |
#122
Posted to alt.home.repair,comp.mobile.android,comp.mobile.ipad
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Tue, 08 Apr 2014 12:53:31 -0700, Ann Marie Brest wrote:
On Mon, 7 Apr 2014 05:57:42 -0700 (PDT), trader_4 wrote: I agree with him that Tmobile should add something that says that 4GB includes the OS, pre-loaded apps, etc and that expansion memory card can't be used for app storage. Mobile phones have much less storage than advertised, according to consumer watchdogs. http://www.telegraph.co.uk/technolog...s-over-mobile- phone-memory.html A Which? study found that mobile phones claiming to provide 16GB of data storage actually had memory as low as 9GB. "The problem is that manufacturers aren't making people aware of how much space they're really getting when they buy the phone. And it's a bit of a lottery.€ Mr Boland urged manufacturers to be more honest so that consumers can make better choices. The actual storage is sometimes in the small print but may be hard to find. "Ultimately, it's not fair. You aren't getting the space you expected and you have no easy way of knowing how much you will actually get from phone to phone." Do you think mobile phone companies should be more honest about storage? I am 81 and even I realise than when firms advertise the size of the capacity of mobile phones etc. it is the total capacity of which the operating system and other pre-installed items have taken a share. When just a little common sense is needed why do people find problems? -- Neil Reverse €˜a and €˜r Remove €˜l to get address. |
#123
Posted to alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On Tuesday, April 8, 2014 8:59:13 PM UTC-4, Danny D. wrote:
On Wed, 09 Apr 2014 00:35:43 +0000, Danny D. wrote: To delve deeper, depending on your VERSION of Android, what you're probably seeing as 1.3GB is what appears to the Operating System as the available memory *before* the carrier-added bloatware and certainly before you added any apps. One way to tell, is to add an app. See if the number changes. On mine, it doesn't. Does yours? NOTE: I'd love for an Android expert to help explain all of this since it's an important figure that everyone seems to misinterpret (including me, at first). I downloaded storage analyzer, which appears to be a popular and highly rated Android app for reporting memory usage. It appears to be confused, because it reports on the main screen 1.93GB free and when I click on the pie chart icon, it shows 1.95GB total, ~1.12 GB free. The 1.12GB number is exactly what the ZTE phone says is free when I go to system settings and click on storage. And it also went down from the previous 1.13GB after I downloaded the storage analyzer app. The info for the app says it takes up 1.6MB, so that is consistent with the 1.13GB going down to 1.12GB. So, if anything, it's this free app that appears to be reporting the wrong memory size and it's overstating it by a huge amount compared to the phone, not the other way around. So far, I don't see anything that says I have less than the 1.12GB free that the phone shows. But it's also a curious thing that what is supposed to be a memory analyzer disagrees with itself on how much memory is free. |
#124
Posted to alt.home.repair,comp.mobile.android,comp.mobile.ipad
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/09/2014 04:56 AM, Neil Ellwood wrote:
I am 81 and even I realise than when firms advertise the size of the capacity of mobile phones etc. it is the total capacity of which the operating system and other pre-installed items have taken a share. When just a little common sense is needed why do people find problems? Even at the tender age of 64, I know that common sense is all too uncommon. It comes from being "protected" from our own folly far too much. If you're never allowed to stumble, you don't develop the ability to avoid stumbling. TJ |
#125
Posted to alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On Tuesday, April 8, 2014 11:24:34 PM UTC-4, tlvp wrote:
On Tue, 08 Apr 2014 03:20:06 -0500, K Wills wrote: In Danny's defense, the PTB list it as ROM on the spec sheet. Exactly. And, failing information to the contrary, I must assume that, when they call something ROM, it's because it *is* ROM, and not something an ordinary user can write to -- or erase from -- without heroic efforts :-) . If I'm wrong in that, well, show me how :-) . Cheers, -- tlvp -- Avant de repondre, jeter la poubelle, SVP. You're wrong because obviously the smartphone has Flash and that is what is used to hold the OS, apps, pics, music, etc. Even the BIOS on PCs has been Flash, not ROM or EPROM for decades now. You don't want ROM because it can't ever be updated. Flash can and besides holding the OS, the same chip can hold user data, apps that are added, etc. Further, don't you think it would be pretty dumb for the whole industry to be distinguishing phones as 4GB, 8GB, 32GB, etc, if it's just ROM that the user has no access at all too? Why would anyone care? The simple fact is that for Danny's phone, Tmobile incorrectly calls the 4GB ROM. LG calls it internal storage. Internal Flash memory would be an even more accurate description. |
#126
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/08/2014 11:24 PM, tlvp wrote:
On Tue, 08 Apr 2014 03:20:06 -0500, K Wills wrote: In Danny's defense, the PTB list it as ROM on the spec sheet. Exactly. And, failing information to the contrary, I must assume that, when they call something ROM, it's because it *is* ROM, and not something an ordinary user can write to -- or erase from -- without heroic efforts :-) . If I'm wrong in that, well, show me how :-) . Cheers, -- tlvp One should avoid making assumptions that defy logic. Isn't that what got Danny in trouble in the first place? TJ |
#127
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On Sat, 5 Apr 2014 18:45:02 +0000 (UTC), Danny D. wrote:
In my case, I feel I was deceived by deceptive advertising on T-Mobile LG Android phones which advertised 4GB of internal memory *plus* the capability of a 32-GB external SD card (presumably for augmenting that paltry memory). UPDATE on the first 4GB phone gift: T-Mobile sent this Google LG Nexus 5 to replace (what I characterize as the nearly useless) LG Optimus F3 (with me paying the difference): http://farm3.staticflickr.com/2825/1...cd5359ed83.jpg Out of the box, the Android 4.4.2 OS "reports" 12.28GB of the original 16GB of internal flash memory as being "available". https://farm3.staticflickr.com/2918/...bd07a0ed_b.jpg I'm not sure if that's an accurate report, as I'm not familiar with this newer OS, but that's what it says out of the box. As for the second 4GB gift, I'm preparing to root the T-Mobile LG Optimus L9, and take my chances on seeing what I can free up of the puny amount of memory available. |
#128
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Wed, 09 Apr 2014 09:46:52 -0400, TJ wrote:
One should avoid making assumptions that defy logic. Isn't that what got Danny in trouble in the first place? Indeed! The (stupid) assumption I made was that the 4GB would be enough, when, after it's filled up with the OS & bloatware, isn't close to enough. Luckily, (a) I'm learning, with your help & advice, and (b) I now have a lot of phones now to give away as gifts! Here are the ones just in my hands at the moment: http://farm8.staticflickr.com/7029/1...e10a2362_b.jpg |
#129
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Wed, 09 Apr 2014 06:35:10 -0700, trader_4 wrote:
So, if anything, it's this free app that appears to be reporting the wrong memory size and it's overstating it by a huge amount compared to the phone, not the other way around. So far, I don't see anything that says I have less than the 1.12GB free that the phone shows. But it's also a curious thing that what is supposed to be a memory analyzer disagrees with itself on how much memory is free. I don't disagree. I tested a score of supposed memory analyzers, where many reported different information for the same phone, all of it being wrong: https://farm6.staticflickr.com/5474/...5daa12cc23.jpg In fact, simply changing operating systems on the same phone: https://farm3.staticflickr.com/2888/...82b45a2b_c.jpg Reported drastically different memory, on the same phone (changing nothing else!): https://farm8.staticflickr.com/7387/...67414c1a_c.jpg So, until someone who knows way more than I do about Android tells me what's going on, I'm going to tentatively conclude I can't believe anything coming out of these memory reporting programs! |
#130
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Thu, 10 Apr 2014 01:56:34 -0700, Danny DiAmico wrote:
T-Mobile sent this Google LG Nexus 5 to replace (what I characterize as the nearly useless) LG Optimus F3 (with me paying the difference): http://farm3.staticflickr.com/2825/1...cd5359ed83.jpg BTW, does anyone know how to reference a FLICKR photo so that it is the same size as that which I uploaded? I had uploaded a full-size picture (something like 2Kx2K), but, viewing page source, this is the only photo reference I could find. http://farm3.staticflickr.com/2825/1...cd5359ed83.jpg How do we get FLICKR to report the link to the photo full size? |
#131
Posted to alt.home.repair,comp.mobile.android,comp.mobile.ipad
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Wed, 09 Apr 2014 09:43:01 -0400, TJ wrote:
On 04/09/2014 04:56 AM, Neil Ellwood wrote: I am 81 and even I realise than when firms advertise the size of the capacity of mobile phones etc. it is the total capacity of which the operating system and other pre-installed items have taken a share. When just a little common sense is needed why do people find problems? Even at the tender age of 64, I know that common sense is all too uncommon. It comes from being "protected" from our own folly far too much. If you're never allowed to stumble, you don't develop the ability to avoid stumbling. TJ TJ - I like it. Well put. -- Neil Reverse €˜a and €˜r Remove €˜l to get address. |
#132
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/08/2014 01:41 PM, Moe DeLoughan wrote:
On 4/8/2014 1:32 PM, Zaky Waky wrote: Moe DeLoughan wrote in : The problem is, you bought a very basic and limited-storage phone. Heck, OS upgrades and a single mapping app alone would probably fill the available onboard free space within a year or so. In the future, you'll know you need to make onboard storage a priority when selecting a new phone. Indeed, but this seems like something we should know before actually buying the phone. Now that we know what to look for we can ask to see an actual out-of-the-box phone and look at the actual memory usage. We didn't know about that when we were virgins, though. Which of you former virgins actually about that before you bought your first android phone and where/how did you find that information? Exactly. He had a list of 48+ apps that he wanted to install, which is way to many for the cheap piece of junk device that he purchased. What he needs to do is man-up to the fact that he jumpted on a low price that was too good to be true without doing his homework on what he was buying. He bought a Vega and is ****ed that it doesn't perform like a Corvette, so he wants to blame the manufacturer. It was like he expected a Smart Car to have the same cargo space as a Ford Expedition. Nope. Not even with a rooftop carrier attached to the Smart Car - and nope, you can't access stuff in the carrier while you're driving, either. The difference here, however, is that the space is easily seen. Suppose the Corvette ads loudly proclaimed a V-8 engine, but when you finally opened up the hood you found out that each cylinder only displaced 100 cc? Yeah, you might have looked before you bought the car, but how many people know that a cylinder can have pretty much any displacement that somebody wants to build AND that yeah, size does matter. I've had people tell me about engine size in terms of cylinders, not displacement. When I ask about that they look confused. -- Cheers, Bev ================================================== ============== "Is there any way I can help without actually getting involved?" -- Jennifer, WKRP |
#133
Posted to alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On Friday, April 11, 2014 5:17:52 PM UTC-4, The Real Bev wrote:
On 04/08/2014 08:24 PM, tlvp wrote: On Tue, 08 Apr 2014 03:20:06 -0500, K Wills wrote: In Danny's defense, the PTB list it as ROM on the spec sheet. Exactly. And, failing information to the contrary, I must assume that, when they call something ROM, it's because it *is* ROM, and not something an ordinary user can write to -- or erase from -- without heroic efforts :-) . Another wrinkle: Are they using decimal or hex numbers? Have you ever seen memory in a product spec'd in hex? I haven't. Do you mean using base 2 measurement, ie 1024 vs 1000? That is a nit because 4GB measured either way is close to 4GB and it has an insignificant effect on the true memory size. It can't make 4GB into 600MB. But loading the OS and pre-installed apps sure can. |
#134
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 14:31:53 -0700, trader_4 wrote:
It can't make 4GB into 600MB. But loading the OS and pre-installed apps sure can. I think T-Mobile knows that they lied because, otherwise, why would they have given me full face value (the entire $240) that I had paid, months ago, for the LG Optimus F3? Of course, I also paid full face value ($400) for the Google Nexus 5 from T-Mobile, which, we all know would have gotten me on the open market a 32GB phone instead of a 16GB phone, but, I had wanted so badly to get rid of the LG Optimus F3 that I went for it. My gift recipient has been notified, and they are happy to get rid of the F3. I just have to find a case now for the Google Nexus 5 that will handle the brutal teen environment. Any suggestions on cases? I'm not too good at those either. |
#135
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Wed, 09 Apr 2014 06:44:55 -0700, trader_4 wrote:
The simple fact is that for Danny's phone, Tmobile incorrectly calls the 4GB ROM. LG calls it internal storage. Internal Flash memory would be an even more accurate description. I am glad you pointed this out. Only belatedly, did I realize the (correct) point that it's not "ROM" in any correct sense of the word. It's FLASH memory, in the most correct sense. So, I do apologize if any of my earlier comments didn't make sense, as I had not understood what you were trying to tell me. Now, I think I do, and I am sorry for calling it ROM when it's clearly not ROM at all. The funny thing is, as you noted, that T-Mobile calls it ROM. In this comparison of the two gift phones, there is something else that they talk about: http://www.phonearena.com/phones/com...es/8148%2C7862 Notice they call it "Built-in Storage"; but also notice the line AFTER the built-in storage. It says "Maximum User Storage", which, for the LG Optimus F3, is listed as 1.24GB. So, that's interesting because that 1.24GB must be *before* T-Mobile loads its bloatware, which drops the /real/ user storage to just half that. But, at least phonearena seems to understand that it's an important figure. In fact, it's WAY more important than the amount of FLASH that the phone had at the factory (which is all T-Mobile tells you). I think they know they goofed; otherwise, why did they give me full value for the phone? |
#136
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On 2014-04-12, Danny D. wrote:
On Fri, 11 Apr 2014 14:31:53 -0700, trader_4 wrote: It can't make 4GB into 600MB. But loading the OS and pre-installed apps sure can. I think T-Mobile knows that they lied because, otherwise, why would they have given me full face value (the entire $240) that I had paid, months ago, for the LG Optimus F3? Of course, I also paid full face value ($400) for the Google Nexus 5 from T-Mobile, which, we all know would have gotten me on the open market a 32GB phone instead of a 16GB phone, but, I had wanted so badly to get rid of the LG Optimus F3 that I went for it. My gift recipient has been notified, and they are happy to get rid of the F3. I just have to find a case now for the Google Nexus 5 that will handle the brutal teen environment. Any suggestions on cases? I'm not too good at those either. Is this supposed to be different when buying a computer with 8 gigs of memory? Do you think that you really have 8 gigs of usable memory. Or get a 500 gig hard drive & expect 500 gig of space actually available to use? There is always "overhead" on the hard disk as in file allocation tables, cluster sizes, etc. That's the reason that the ability to use an external drive should be considered as part of the criteria when buying. |
#137
Posted to alt.home.repair,comp.mobile.android,comp.mobile.ipad
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 14:21:32 -0700, The Real Bev wrote:
So you'd be OK with it if the 4GB of internal memory were completely consumed by the OS and permanent apps such that you couldn't download ANY additional apps or store any additional photos/email/whatever? Wouldn't you expect some sort of warning? At what point does the warning become not-misleading? Just for the record, I admit I was a total moron for even THINKING that a 4GB phone would be usable as a gift to a teen. Now, I know, that, pretty much, 4MB is a TINY amount of flash, and, that the greedy carrier will suck up every last bit with their unnecessary bloatware (some are almost double that bloat, if you can imagine that), which can't easily be removed. So, having been burned twice, I realize that the "promise" of the external SD card is a hollow promise, and, it's made with malice of thought by the carrier, because they never tell you in all their advertisements that you can't actually use the SD card for app storage. I realize now, that if they actually told the truth, that nobody would buy their phones. This I now know. However, moving forward, "my" recommendations for the best inexpensive phone, would be to still aim for the $200 mark, but, don't ever consider any phone with less than about 16GB of "stated" flash "internal memory", of which you'll likely end up with less than 12GB of usable storage space for apps. If it has an external SD card, that's not a negative; it's a good thing - but - my advice would be that the sd card is only marginally useful because it can't be used for app storage. The key point, that I had not realized (and nobody had told me), is that you can't rely on the SD card augmenting the flash memory. Period. That's the key takeaway, and the lesson learned, the hard way. |
#138
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
On Fri, 11 Apr 2014 10:52:06 +0000 (UTC), Danny D. wrote:
... does anyone know how to reference a FLICKR photo so that it is the same size as that which I uploaded? I had uploaded a full-size picture (something like 2Kx2K), but, viewing page source, this is the only photo reference I could find. http://farm3.staticflickr.com/2825/1...cd5359ed83.jpg How do we get FLICKR to report the link to the photo full size? I hope I'm wrong, but my impression is FLICKR will never let you have a true copy of what you uploaded back -- only an assortment of variously reduced quasi-thumbnails. I'd be overjoyed to be proved wrong :-) . -- tlvp -- Avant de repondre, jeter la poubelle, SVP. |
#139
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 14:15:48 -0700, The Real Bev wrote:
I've never truly believed what any reviewer had to say about anything, even Consumer Reports; CR regards as important things that I regard as trivial and vice versa. I don't disagree! You listed two problems that cause reviewers to NOT give the consumer the information we need. 1. They have to kowtow to their advertisers, and, 2. They don't test what is really important. I think *both* of the above is why both CNET and PC Magazine failed to warn the users of this problem. If they said the LG Optimus F3 and LG Optimus L9 were unusable because they had almost no space left for app storage, the advertisers might object to that strong statement (of truth). And, they didn't test what REALLY matters. Instead of going on and on about the fact that it's a "dual core" phone, they could have said that you can't install more than a few apps, period, over the life of the phone. So, the reviewers failed. The carrier failed us too. I lost money (a lot of money) on these two phones, so, I have been hurt by idiotically believing that the SD card could augment the lack of flash memory - and by the carrier bloating up what little was left of the flash memory - and by that carrier making that bloat non removable. Luckily, I have a remedy: a) I have already traded in the LG Optimus F3 for the Nexus 5 http://farm8.staticflickr.com/7029/1...e10a2362_b.jpg b) I am studying how to root & cyanogenmod the LG Optimus L9 http://forum.xda-developers.com/show....php?t=2369055 |
#140
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 22:28:33 -0400, tlvp wrote:
How do we get FLICKR to report the link to the photo full size? I hope I'm wrong, but my impression is FLICKR will never let you have a true copy of what you uploaded back -- only an assortment of variously reduced quasi-thumbnails. I'd be overjoyed to be proved wrong Don't tell anyone, but, what I've been doing (painfully), is looking at the "view source" of the displayed photo in order to reconstruct that URL. For example, here is what I'm "supposed" to show you (I guess): https://www.flickr.com/photos/98287134@N02/13754583623/ But, what I "want" to show you is just this pictu http://farm3.staticflickr.com/2825/1...849b4ff3_h.jpg I get that URL, painstakingly, from the source code of Flickr that I can get by doing a certain few (unstated) things to my about:config in my browser - and then when I view the photo, I can see the source code. If you have a BETTER way for me to point to a photo for you guys, please let me know as you all know I try to show you what I'm doing. As an aside ... Interestingly, Flickr advertises for programmers in that source! Here is a snippet ... !DOCTYPE html html xmlns:cc="http://creativecommons.org/ns#" lang="en-us" class="no-js html-photo-page-view" head !-- _ . - ` : ` '.' `` . - '` ` . ' ,gi$@$q pggq pggq . ' pggq + j@@@P*\7 @@@@ @@@@ _ : @@@@ ! ._ , . _ - . . . @@@K @@@@ ; -` `_,_ ` . @@@@ ;/ ` _,,_ ` ; pgg@@@@gggq @@@@ @@@@ .' ,iS@@@@@Si @@@@ .6@@@P' !!!! j!!!!7 ; @@@@@@@@@@@ @@@@ @@@@ ` j@@@P*"*+Y7 @@@@ .6@@@P !!!!47*"*+; `_ @@@@ @@@@ @@@@ .@@@7 . ` @@@P ` !!!!; . ' . @@@@ ' @@@@ @@@@ :@@@! !: @@@@7@@@K `; !!!! ' ` ' @@@@ . @@@@ @@@@ `%@@@. . @@@@`7@@@b . !!!! : ! @@@@ @@@@ @@@@ \@@@$+,,+4b @@@@ `7@@@b !!!! @@@@ : @@@@ @@@@ `7%S@@hX!P' @@@@ `7@@@b !!!! . : """" """" """" :. `^"^` """" `""""" '''' ` - . . _._ ` _._ _ . - , ` ,glllllllllg, `-: ' .~ . . . ~. ` ,jlllllllllllllllp, .!' .+. . . . . . .+. `. ` jllllllllllllllllllll ` +. . . . . . . . .+ . . jllllllllllllllllllllll . . . . . . . . . . . .l@@@@@@@lllllllllllllll. j. . . . . . . :::::::l ` ; ;@@@@@@@@@@@@@@@@@@@lllll :. . :::::::::::::::::: ; :l@@@@@@@@@@@@@@@@@@@@@l; ::::::::::::::::::::::; ` Y@@@@@@@@@@@@@@@@@@@@@P ::::::::::::::::::::: ' - Y@@@@@@@@@@@@@@@@@@@P . ::::::::::::::::::: . `*@@@@@@@@@@@@@@@*` ` ` `:::::::::::::::` `. `*%@@@@@@@%*` . ` `+:::::::::+` ' . ``` _ ' - . ``` - ` ' ` ' ` You're reading. We're hiring. https://flickr.com/jobs/ -- .... stuff deleted ... |
#141
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Sat, 12 Apr 2014 01:52:16 +0000, lew wrote:
Is this supposed to be different when buying a computer with 8 gigs of memory? I think you missed the entire point since you gave that example. To make that example make sense, it's as if you bought a computer that "said" it had 8GB of RAM, but, in the end, it had only a half of a GB of RAM that was actually usable by your programs. The "lie" is in the hugeness of the disparity. Or get a 500 gig hard drive & expect 500 gig of space actually available to use? Again. This example would only make sense if, out of that 500GB hard drive, you only had about 100MB of usable storage. The deception is in the hugeness of the disparity. There is always "overhead" on the hard disk as in file allocation tables, cluster sizes, etc. I think you missed the entire point. Nobody is complaining (in this thread) about the loss of 4GB in a 16GB phone (in fact, the SOLUTION was to replace the phone with a 16GB phone which turned into a 12GB phone). The problem is in the hugeness of the disparity when a 4GB phone turns, essentially, into a 0GB phone. That will never happen in the examples you've provided. Those examples have been provided so many times in this thread that I'm sorry to have to break it to you, but, you missed the entire point. The point isn't that "some" memory is lost; the problem is that ALL of the memory (essentially) is lost! Big difference between that, and round-off error or formatting errors or base-2 differences. h That's the reason that the ability to use an external drive should be considered as part of the criteria when buying. Again, I'm sorry to say, you missed the point. The external SD card is USELESS. Get that into your head! It can NOT be used to augment the missing flash memory! The reason is not technical (so much) as business. They made it so that you can't store APPS on the external memory. This thread was, is, and always was about storing APPS. The external sdcard is absolutely useless for storing apps. That's the whole point of this thread. |
#142
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 13:38:37 -0700, The Real Bev wrote:
Now that we know what to look for we can ask to see an actual out-of-the-box phone and look at the actual memory usage. I think it's even worse than that, because, in some cases, what is reported by the Android OS seems to be totally wrong (long gory thread on that, with many confusing datapoints). But, even if the Android phone told the truth, that still doesn't tell you that the SD card turns out to be USELESS for storing apps! And, it doesn't tell you that the phone company made all their bloatware non removable. So, they let you "think" that the SD card can augment the memory (and any reasonable person would think it would); but, the SD card turns out to be USELESS for augmenting the internal memory for storage of apps. But they don't tell you that! Neither do almost all the reviews. I only know that the SD card is useless because I found out the hard way. |
#143
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 13:38:37 -0700, The Real Bev wrote:
The difference here, however, is that the space is easily seen. Suppose the Corvette ads loudly proclaimed a V-8 engine, but when you finally opened up the hood you found out that each cylinder only displaced 100 cc? Exactly! You get the point. The problem here isn't that 16GB turned into less than 12GB. The problem here is that 4GB turned into almost 0GB. Even with the highly advertised addition of a 32GB sdcard! You understood this thread! It's not the lie itself which is the problem; it's the scale of the lie. |
#144
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How to complain to the FTC and/or FCC about deceptive advertising
On Friday, April 11, 2014 10:37:08 PM UTC-4, Danny D. wrote:
On Fri, 11 Apr 2014 14:15:48 -0700, The Real Bev wrote: I've never truly believed what any reviewer had to say about anything, even Consumer Reports; CR regards as important things that I regard as trivial and vice versa. I don't disagree! You listed two problems that cause reviewers to NOT give the consumer the information we need. 1. They have to kowtow to their advertisers, and, 2. They don't test what is really important. I think *both* of the above is why both CNET and PC Magazine failed to warn the users of this problem. Maybe. On the other hand, I've seen many reviews over the years where they've reviewed all kinds of products and point out disadvantages to ones where the manufacturers may be advertisers or potential advertisers If they said the LG Optimus F3 and LG Optimus L9 were unusable because they had almost no space left for app storage, the advertisers might object to that strong statement (of truth). Did they even review the Tmobile phone? How about if it came from a different carrier, or maybe from LG themselves, with a minimal software load? How do you know how much memory was available on the phone they did review? Maybe it was 2X what was on your Tmobile phone. And, they didn't test what REALLY matters. Instead of going on and on about the fact that it's a "dual core" phone, they could have said that you can't install more than a few apps, period, over the life of the phone. You're exaggerating again. I put about a dozen apps on my phone and it took just 100 - 200MB. The typical app I loaded was 5MB - 20MB. Your list of apps that you expect to go on to an entry level Android is unrealistic. I seriously doubt many entry level users have that kind of expectatio, eg multiple different mapping apps, having maps pre-loaded and available offline, etc. So, the reviewers failed. The carrier failed us too. I lost money (a lot of money) on these two phones, so, I have been hurt by idiotically believing that the SD card could augment the lack of flash memory - and by the carrier bloating up what little was left of the flash memory - and by that carrier making that bloat non removable. Luckily, I have a remedy: a) I have already traded in the LG Optimus F3 for the Nexus 5 http://farm8.staticflickr.com/7029/1...e10a2362_b.jpg b) I am studying how to root & cyanogenmod the LG Optimus L9 http://forum.xda-developers.com/show....php?t=2369055 |
#145
Posted to alt.home.repair,comp.mobile.android,comp.mobile.ipad
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Fri, 11 Apr 2014 14:21:32 -0700, The Real Bev wrote:
On 04/09/2014 01:56 AM, Neil Ellwood wrote: I am 81 and even I realise than when firms advertise the size of the capacity of mobile phones etc. it is the total capacity of which the operating system and other pre-installed items have taken a share. When just a little common sense is needed why do people find problems? So you'd be OK with it if the 4GB of internal memory were completely consumed by the OS and permanent apps such that you couldn't download ANY additional apps or store any additional photos/email/whatever? Wouldn't you expect some sort of warning? At what point does the warning become not-misleading? Why would anyone buy a phone so limited? I do have a modicum of common sense. I don't use my mobile to to take pictures ( I have a p+s and a dslr) I don't have additional apps on my mobile ( I have a desktop, a laptop and a netbook in addition to my ipad). It is only common sense at work. -- Neil Reverse €˜a and €˜r Remove €˜l to get address. |
#146
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/11/2014 08:04 PM, Danny D. wrote:
On Fri, 11 Apr 2014 14:31:53 -0700, trader_4 wrote: It can't make 4GB into 600MB. But loading the OS and pre-installed apps sure can. I think T-Mobile knows that they lied because, otherwise, why would they have given me full face value (the entire $240) that I had paid, months ago, for the LG Optimus F3? They are attempting to buy you off. TJ |
#147
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Sat, 12 Apr 2014 04:05:09 -0500, K Wills wrote:
Check to see if OtterBox makes a case for the Nexus 5. That was a good hint. Thanks. That "Otterbox" brand seems to show up nicely with a google alonside the Nexus 5! http://www.nexus5case.org/blog/best-...ase-on-network http://www.geek.com/android/which-ne...-best-1576442/ http://blog.shopandroid.com/ballisti...tterbox-rival/ etc. Seems that these case brands come up fairly often: Otterbox Ballistic Cruzerlite Diztronic The majority seem to be made out of something I had never heard of, called "TPU", which, when I googled, turned out to be http://en.wikipedia.org/wiki/Thermoplastic_polyurethane |
#148
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How to complain to the FTC and/or FCC about deceptive advertising
Danny D. wrote:
That "may" be the case, but, if so, why did the reviewers accept the clearly incorrect answer the phone reported for the "available space"? They'll be reporting the available space in a "as sold by manufacturer" configuration; the carriers routinely require a custom configuration with -- just for instance -- their own branding. I suppose it is concevable that some carrier might require a configuration that left /more/ space spare than the direct-from-manufacturer spec (if so it'd probably be a Samsung device with Samsung Super Bloat somewhat mitigated), but I don't know whether that ever happens in the real world. It'd be interesting to see a review comparing /carriers/ on this issue. -- chris |
#149
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How to complain to the FTC and/or FCC about deceptive advertising
On Friday, April 11, 2014 11:06:17 PM UTC-4, Danny D. wrote:
On Sat, 12 Apr 2014 01:52:16 +0000, lew wrote: Is this supposed to be different when buying a computer with 8 gigs of memory? I think you missed the entire point since you gave that example. To make that example make sense, it's as if you bought a computer that "said" it had 8GB of RAM, but, in the end, it had only a half of a GB of RAM that was actually usable by your programs. The "lie" is in the hugeness of the disparity. Or get a 500 gig hard drive & expect 500 gig of space actually available to use? Again. This example would only make sense if, out of that 500GB hard drive, you only had about 100MB of usable storage. The deception is in the hugeness of the disparity. The funny thing here is how you do exactly what you complain about Tmobile doing. You're exaggerating and going totally off the rails. You bought a 4GB phone that winds up with 600MB of free space. That's 15%. So, using the above analogy, that would be like buying a PC with a 500GB hard drive and finding out that only 75GB is free space. 100MB is an exaggeration, three orders of magnitude worse. There is always "overhead" on the hard disk as in file allocation tables, cluster sizes, etc. I think you missed the entire point. Nobody is complaining (in this thread) about the loss of 4GB in a 16GB phone (in fact, the SOLUTION was to replace the phone with a 16GB phone which turned into a 12GB phone). The problem is in the hugeness of the disparity when a 4GB phone turns, essentially, into a 0GB phone. And you just did it again. An entry level Android phone with 600MB of free storage is not "essentially a 0GB phone". As I've said many times, I've put about a dozen apps on my 4GB phone and they took only 100 - 200MB. Typical sizes were 5 - 20MB. I could put ~5X that on your 600MB phone. It's not close to a 0GB phone and certainly not useless. That will never happen in the examples you've provided. Those examples have been provided so many times in this thread that I'm sorry to have to break it to you, but, you missed the entire point. The point isn't that "some" memory is lost; the problem is that ALL of the memory (essentially) is lost! And there you go again. Big difference between that, and round-off error or formatting errors or base-2 differences. h That's the reason that the ability to use an external drive should be considered as part of the criteria when buying. Again, I'm sorry to say, you missed the point. The external SD card is USELESS. Get that into your head! It can NOT be used to augment the missing flash memory! It's false that an SD card can't be used to augment the internal storage. It's just that it can't be used to store apps. You can still put videos, pics, user data there. The reason is not technical (so much) as business. That could be true, but I've seen no evidence to show why they did it. I don't see any competitive advantage to Google to do it and **** off their customers. They made it so that you can't store APPS on the external memory. This thread was, is, and always was about storing APPS. The external sdcard is absolutely useless for storing apps. That's the whole point of this thread. You have a valid point. But I think it's funny that you're just as far or farther off the rails than Tmobile. The big disconnect here is between what you expect an entry level phone to do and what I think most people buying such a product are looking for. You gave us a list of apps that I'd say you'd find in some advanced users, not an entry level user. If all those entry level buyers or even a large segment of them had similar expectations, Tmobile would have a huge problem. Their stores would be full of customers complaining about "useless" phones, demanding to swap them out or get refunds, etc. |
#150
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptive advertising
Danny DiAmico wrote:
Out of the box, the Android 4.4.2 OS "reports" 12.28GB of the original 16GB of internal flash memory as being "available". https://farm3.staticflickr.com/2918/...bd07a0ed_b.jpg I'm not sure if that's an accurate report, as I'm not familiar with this newer OS, but that's what it says out of the box. Sounds about right. -- chris |
#151
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/12/2014 07:03 AM, Neil Ellwood wrote:
Neil Reverse €˜a and €˜r Remove €˜l to get address. Which 'l' do we remove? |
#152
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Sat, 12 Apr 2014 06:03:17 -0500, Neil Ellwood wrote:
Why would anyone buy a phone so limited? I do have a modicum of common sense. I can answer that question, but it will only be the truth, so, you might not like (or agree with) the answer. Here are the phones I'm talking about: http://farm8.staticflickr.com/7029/1...e10a2362_b.jpg #1: I have a Samsung Galaxy SIII, which, while it suffers from the same loss of 4GB of flash memory, the remaining 12GB doesn't cause loss of function. #2: However, the whole point of the other phones were to be gifts, and, as such, I had researched enough to know that anything less than $200 wouldn't get a decent phone. #3: Given that $200 target price, today, I'd get the 16GB Google Moto G (as shown in the picture), which turns into a 12GB phone, but which can't use an external sd card. #4: However, I was swayed (I admit) by the advertising for the LG Optimus F3 and LG Optimus L9, in that their admittedly low Flash memory of 4GB could be augmented by the addition of a 32GB external sd card. #5. Nobody told me these three critical datapoints! a. There is only about 600MB of app storage available! b. The 32GB sd card is useless for app storage! c. The carrier used up almost the entire 4GB flash! d. The carrier defined the bloat to be non removable! e. None of the reviews noticed these extremely critical points! So, the answer is that I had not realized, at the time, that the phones were so limited. Otherwise, I would not have bought them. Even now, I'm trying to get rid of them, in favor of something that actually works for the gift recipient. |
#153
Posted to comp.mobile.android,misc.legal,alt.home.repair
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Sat, 12 Apr 2014 08:32:04 -0400, TJ wrote:
They are attempting to buy you off. It worked! Notice the replacement Google LG Nexus 5 in the linup today! http://farm8.staticflickr.com/7029/1...e10a2362_b.jpg |
#154
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How to complain to the FTC and/or FCC about deceptive advertising
On Saturday, April 12, 2014 7:03:17 AM UTC-4, Neil Ellwood wrote:
On Fri, 11 Apr 2014 14:21:32 -0700, The Real Bev wrote: On 04/09/2014 01:56 AM, Neil Ellwood wrote: I am 81 and even I realise than when firms advertise the size of the capacity of mobile phones etc. it is the total capacity of which the operating system and other pre-installed items have taken a share. When just a little common sense is needed why do people find problems? So you'd be OK with it if the 4GB of internal memory were completely consumed by the OS and permanent apps such that you couldn't download ANY additional apps or store any additional photos/email/whatever? Wouldn't you expect some sort of warning? At what point does the warning become not-misleading? Why would anyone buy a phone so limited? I do have a modicum of common sense. The valid point they are making is that the vast majority of people aren't going to figure out to ask how much free storage the phone has. I didn't when I bought my 4GB Android. I didn't even think about how much free space it has versus how much space apps that I might download would take. The latter gets into another interesting angle. With many, maybe most entry level Android buyers, this will be their first phone. Most aren't even going to know what apps they are going to wind up loading, let alone how much memory any or all of them take. So, while I agree that the sellers should at least have some kind of clear disclaimer that the OS, pre-loaded apps, etc consume a substantial portion of storage, a lot of people will still have no clue as to whether 600MB, 1.2GB, whatever is a lot, enough, or insufficient for what they want to do with the phone. I don't use my mobile to to take pictures ( I have a p+s and a dslr) I don't have additional apps on my mobile ( I have a desktop, a laptop and a netbook in addition to my ipad). It is only common sense at work. So, like me, you don't have a useless phone either. I find it amazing that you don't have any additional apps at all though. I don't think that's typical. However, as I've said before, I put about a dozen apps on my 4GB Android, it took 100 - 200MB total, typical app is 5MB - 20MB. One could put a couple big, 100MB apps, and dozens of apps that are the size I put on a phone with just 600MB. That doesn't seem totally unreasonable for an entry level phone, especially if the phone is priced aggressively. If you saw the list of apps Danny says he expects to be able to put on an entry level phone, it just doesn't compute in my world. How many entry level phone users are going to want multiple mapping programs, powerpoint viewer, excel viewer, etc? Can you even see a PPT slide on a screen the size of a phone? |
#155
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Sat, 12 Apr 2014 06:06:48 -0700, trader_4 wrote:
You bought a 4GB phone that winds up with 600MB of free space. That's 15%. So, using the above analogy, that would be like buying a PC with a 500GB hard drive and finding out that only 75GB is free space. I'll accept your math as it makes the same point I was trying to make. |
#156
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How to complain to the FTC and/or FCC about deceptiveadvertising
On Sat, 12 Apr 2014 06:06:48 -0700, trader_4 wrote:
If all those entry level buyers or even a large segment of them had similar expectations, Tmobile would have a huge problem. Their stores would be full of customers complaining about "useless" phones, demanding to swap them out or get refunds ... Well, I don't know how long their swap-out policy has been in effect, nor, how many other people complained, but, they gave me full (face) value for the LG Optimus F3 ($240) that they swapped out for a 16/12.28 GB LG Google Nexus 5 just this week: http://farm3.staticflickr.com/2825/1...849b4ff3_h.jpg |
#157
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How to complain to the FTC and/or FCC about deceptive advertising
On 2014-04-12, Danny D. wrote:
On Sat, 12 Apr 2014 01:52:16 +0000, lew wrote: Is this supposed to be different when buying a computer with 8 gigs of memory? I think you missed the entire point since you gave that example. To make that example make sense, it's as if you bought a computer that "said" it had 8GB of RAM, but, in the end, it had only a half of a GB of RAM that was actually usable by your programs. The "lie" is in the hugeness of the disparity. Or get a 500 gig hard drive & expect 500 gig of space actually available to use? Again. This example would only make sense if, out of that 500GB hard drive, you only had about 100MB of usable storage. The deception is in the hugeness of the disparity. There is always "overhead" on the hard disk as in file allocation tables, cluster sizes, etc. I think you missed the entire point. Nobody is complaining (in this thread) about the loss of 4GB in a 16GB phone (in fact, the SOLUTION was to replace the phone with a 16GB phone which turned into a 12GB phone). The problem is in the hugeness of the disparity when a 4GB phone turns, essentially, into a 0GB phone. That will never happen in the examples you've provided. Those examples have been provided so many times in this thread that I'm sorry to have to break it to you, but, you missed the entire point. The point isn't that "some" memory is lost; the problem is that ALL of the memory (essentially) is lost! Big difference between that, and round-off error or formatting errors or base-2 differences. h That's the reason that the ability to use an external drive should be considered as part of the criteria when buying. Again, I'm sorry to say, you missed the point. The external SD card is USELESS. Get that into your head! It can NOT be used to augment the missing flash memory! The reason is not technical (so much) as business. They made it so that you can't store APPS on the external memory. This thread was, is, and always was about storing APPS. The external sdcard is absolutely useless for storing apps. That's the whole point of this thread. So you are saying that a "little" lie is OK while a "big" lie is not. And that what is a "big" lie is dependent on the person's perception? And "lying" is perfectly acceptable if it is perceived as a "little" lie. I guess that a 4 gig memory computer is only a "little" lie if only 384 gig is seen & reported by the OS. |
#158
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How to complain to the FTC and/or FCC about deceptive advertising
On Sat, 12 Apr 2014 06:25:32 -0700 (PDT), trader_4 wrote:
The valid point they are making is that the vast majority of people aren't going to figure out to ask how much free storage the phone has. I didn't when I bought my 4GB Android. What I've learned from reading this thread is that it's really easy to choose an expensive (say, $500) smartphone, but it seems rather tricky to select an inexpensive one (say, around $200). For $200, you can get what I would characterize as an almost unusable smartphone (LG Optimus L9 or F3, for example), or a pretty usable smartphone (16GB Moto G). I was misled. I was stupid. I believed the sd card would help. I didn't realize the bloat took all the space and couldn't be removed. It all boiled down to how much flash was left for the user, as the sd card turned out to be a useless gimmick, suitable only for user content and not for app storage. |
#159
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/12/2014 04:03 AM, Neil Ellwood wrote:
On Fri, 11 Apr 2014 14:21:32 -0700, The Real Bev wrote: On 04/09/2014 01:56 AM, Neil Ellwood wrote: I am 81 and even I realise than when firms advertise the size of the capacity of mobile phones etc. it is the total capacity of which the operating system and other pre-installed items have taken a share. When just a little common sense is needed why do people find problems? So you'd be OK with it if the 4GB of internal memory were completely consumed by the OS and permanent apps such that you couldn't download ANY additional apps or store any additional photos/email/whatever? Wouldn't you expect some sort of warning? At what point does the warning become not-misleading? Why would anyone buy a phone so limited? I do have a modicum of common sense. Why indeed? But surely we should be informed as to exactly how much space WE can use to add stuff that WE want before we hand over the credit card. I don't use my mobile to to take pictures ( I have a p+s and a dslr) I don't have additional apps on my mobile ( I have a desktop, a laptop and a netbook in addition to my ipad). The good thing about a smartphone is that you have a computer/camera-like thing that fits in your pocket. It doesn't do anything as well as a real computer or real camera, but it's close enough for emergencies and provides some nifty stuff that your computer might not have. AND you can make phone calls with it. My rip-stop nylon handbag weigs at least 5 pounds. Don't ask me what's in it, but it's all essential; When I try to weed out the useless stuff I mostly just get rid of old shopping lists and receipts. Cruft. If my purse weighed 4 pounds all by itself I'd have only 1 pound for my essential stuff, which isn't enough. Same concept. I've got a cheap small P+s which I carry when I don't want to carry my GOOD p+s, the Canon A720IS, which is bigger. If the camera in the phone is better than that, I'd rather leave the Fuji at home. I used to use a Speed Graphic. I love it. I also had an AE-1. I love that too. It makes me want to cry when I see them at yard sales for $20. The A720 is easier to carry. That counts for more. If the camera in the phone was that good I'd leave the Canon at home. It is only common sense at work. Common sense generally means LESS work :-) -- Cheers, Bev ================================================== =================== If violence isn't solving the problem, you're not using enough of it. |
#160
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How to complain to the FTC and/or FCC about deceptive advertising
On 04/12/2014 05:52 AM, Danny D. wrote:
On Sat, 12 Apr 2014 04:05:09 -0500, K Wills wrote: Check to see if OtterBox makes a case for the Nexus 5. That was a good hint. Thanks. That "Otterbox" brand seems to show up nicely with a google alonside the Nexus 5! http://www.nexus5case.org/blog/best-...ase-on-network http://www.geek.com/android/which-ne...-best-1576442/ http://blog.shopandroid.com/ballisti...tterbox-rival/ etc. Seems that these case brands come up fairly often: Otterbox Ballistic Cruzerlite Diztronic The majority seem to be made out of something I had never heard of, called "TPU", which, when I googled, turned out to be http://en.wikipedia.org/wiki/Thermoplastic_polyurethane The cheap Chinese mail-order places (I like DealExtreme -- they're selling nicer stuff now, but I forgive them) offer a huge variety of cases for the popular phones and tablets. I can't find one for my BLU, but the TPU rotating cover/case for my Samsung Tab 10.1 was $12 WITH a matching stylus. A friend put one of those on the tablet his kids abuse and it looks pretty ratty, but 5-year-olds aren't notoriously careful about things. http://www.dx.com/c/cell-phone-599/cases-protectors-536 Delivery in about 3 weeks. -- Cheers, Bev ================================================== =================== If violence isn't solving the problem, you're not using enough of it. |
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