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Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems. |
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IDT wants to charge me a dollar to send me a bill
I asked for a hard copy bill, only because it is a pain in the ass to
have to log on to the utility company's web site to check my bill. I would love it if they just sent the statement in an email, but they don't do it that way. I have to set up a username and password. I pay the bill using direct draft so the only reason I want to see my statement is to check the call log. I then just throw the statement away. We are talking about a phone bill not a CIA secret document. Just sending an email should be enough security just to view the bill. I told them I was not going to pay for them to send me a bill. They could just cancel my service. They waived the charge, but ignored my suggestion just to email it to me. |
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