I asked for a hard copy bill, only because it is a pain in the ass to
have to log on to the utility company's web site to check my bill.

I would love it if they just sent the statement in an email, but they
don't do it that way. I have to set up a username and password.

I pay the bill using direct draft so the only reason I want to see my
statement is to check the call log. I then just throw the statement
away.

We are talking about a phone bill not a CIA secret document.

Just sending an email should be enough security just to view the bill.


I told them I was not going to pay for them to send me a bill. They
could just cancel my service. They waived the charge, but ignored my
suggestion just to email it to me.