In article ,
Terry wrote:

On Wed, 6 Feb 2008 11:41:06 -0800 (PST), Joe wrote:

On Feb 5, 10:40*am, Terry wrote:
I asked for a hard copy bill, only because it is a pain in the ass to
have to log on to the utility company's web site to check my bill.

I would love it if they just sent the statement in an email, but they
don't do it that way. *I have to set up a username and password.

I pay the *bill using direct draft so the only reason I want to see my
statement is to check the call log. *I then just throw the statement
away.

We are talking about a phone bill not a CIA secret document.

Just sending an email should be enough security just to view the bill.

I told them I was not going to pay for them to send me a bill. *They
could just cancel my service. *They waived the charge, but ignored my
suggestion just to email it to me.

Yhe name of the company is IDioT? What do they peddle so I can avoid
them, too. G

Joe


I left that out. They are a long distance phone service. A while
back they wanted me to pay 4 bucks just for the service. I complained
and they waved that charge too.

I would love to get my statements by email, but I am not interested in
having to log into a web page just to view my statement.

Email is secure enough for a utility bill.

So I imagine you chose this company because they were some fraction of a
penny less than the next company. And you expect, even demand, the same
level of service you'd get from the real phone company. It's probably
just some guy in his paneled basement rec room at night.