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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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All:
I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image -- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den. Keith Lee |
#2
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On 12/10/2010 8:53 AM, Keith wrote:
All: I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image -- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den. Keith Lee Although AT&T SHOULD be able to provide you with a problem free HDMI connection, this may actually end up being a non-issue. Both HDMI and Component inputs (not composite - that connection is for SD only) will provide you with an HD picture. Component connections use 3 RCA cables, color coded red-green-blue, and/or labeled Y-Pb-Pr. HDMI is technically capable of a better picture than Component, but because U-Verse (& other cable providers) typically deliver a compressed picture, the source material may not be of high enough quality to where HDMI will make a difference over Component. You may actually get a higher quality picture via the Component connections, since the Motorola/Cisco boxes apparently have a black level problem with HDMI. |
#3
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Keith wrote:
All: I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image -- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den. Keith Lee It sounds like a handshake issue. That's when you are using an hdmi cable and the tv has trouble connecting to the device on the other end. I'll bet that's why the csr suggested using component cables. Those carry video in hd, but not the audio. You would need to use an audio cable with the component cables. Do a search on your tv model and the uverse box. You may find an easy solution for the problem. Chip -- -------------------- http://NewsReader.Com/ -------------------- Usenet Newsgroup Service $9.95/Month 30GB |
#4
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Keith wrote:
All: I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image -- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den. Keith Lee HDMI cable carries a protocol between the two ends asserting that they are allowed to talk to each other. It is conceivable that your tv or the cable box is unwilling to show it! This may explain the advice from the support person. As others have said, Component cables have no such fol-de-ra and will transmit anything. HDMI carries audio. Using Component cables you have to add audio, I think. |
#5
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In article ,
Sofa Slug wrote: Although AT&T SHOULD be able to provide you with a problem free HDMI connection, this may actually end up being a non-issue. Both HDMI and Component inputs (not composite - that connection is for SD only) will provide you with an HD picture. Component connections use 3 RCA cables, color coded red-green-blue, and/or labeled Y-Pb-Pr. HDMI is technically capable of a better picture than Component, but because U-Verse (& other cable providers) typically deliver a compressed picture, the source material may not be of high enough quality to where HDMI will make a difference over Component. You may actually get a higher quality picture via the Component connections, since the Motorola/Cisco boxes apparently have a black level problem with HDMI. Three thoughts he (1) It's not all that uncommon for some HDCP source devices (e.g. cable boxes) to have difficulty negotiating properly with some HDCP sink devices (e.g. TV sets) - a particular combination of source and sink can fail to work, even though the same source box works with different sink devices just fine (and vice versa). Try exchanging the cable boxes (or TVs) between den and living room, at least temporarily. See whether the problem goes away entirely, or moves with one device or the other. If a U-Verse box fails to work with more than one TV model, then you should ask/insist that AT&T replace it. (2) Switching to component video may result in a loss of some HD programming. There are an increasing number of programs being sent over cable and satellite which have DRM restrictions flagged in them, which mean "No unprotected high-definition output of this program is permitted". A program which can be shown in high-def on a properly-secured HDCP device may be barred from display over component video... or, the set-top box may display it after down-sampling it to standard definition. -- Dave Platt AE6EO Friends of Jade Warrior home page: http://www.radagast.org/jade-warrior I do _not_ wish to receive unsolicited commercial email, and I will boycott any company which has the gall to send me such ads! |
#6
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"RickMerrill" wrote in message
... Keith wrote: All: I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image -- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den. Keith Lee HDMI cable carries a protocol between the two ends asserting that they are allowed to talk to each other. It is conceivable that your tv or the cable box is unwilling to show it! This may explain the advice from the support person. As others have said, Component cables have no such fol-de-ra and will transmit anything. HDMI carries audio. Using Component cables you have to add audio, I think. yup! -- Regards, Richard Harison |
#7
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LightByrd wrote:
wrote in message ... Keith wrote: All: I just got off the phone with an AT&T U-Verse customer support person. I told her that an error message was displayed on my TV in my back bedroom. It stated that it could not show the HDMI image -- either U-Verse error H1005 or H1006. Even though the TV image showed fine underneath this message. She told me to get some component cables. What are they and does that mean that I cannot get HDMI? BTW, I have a Samsung UN46B6000 in my back bedroom and a Samsung UN32B6000 in my den. No such errors in the front den. Keith Lee HDMI cable carries a protocol between the two ends asserting that they are allowed to talk to each other. It is conceivable that your tv or the cable box is unwilling to show it! This may explain the advice from the support person. As others have said, Component cables have no such fol-de-ra and will transmit anything. HDMI carries audio. Using Component cables you have to add audio, I think. yup! It is conceivable :-) that HDMI could deliver audio but you would still have to use Component for the video. If the HDMI negotiation is rejected, do you get audio or nada? |
#8
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Rick:
I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. Keith Lee |
#9
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Keith wrote:
Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. Keith Lee I doubt it's the cable. Have you done a search with your television model number and the box that it is connected to? Chip -- -------------------- http://NewsReader.Com/ -------------------- Usenet Newsgroup Service $9.95/Month 30GB |
#10
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wrote in message ...
Keith wrote: Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. Keith Lee When this happened to me once, I just reset the Uverse receiver and all was well. Unplug it for 10 seconds, or press and hold the power button for 5 seconds or so. David |
#11
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David wrote:
wrote in message ... Keith wrote: Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. Keith Lee When this happened to me once, I just reset the Uverse receiver and all was well. Unplug it for 10 seconds, or press and hold the power button for 5 seconds or so. David I agree: it should not depend on the cable itself (all HDMI are really the same). Unplugging and reseating can "fix" many things. |
#12
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On 12/11/10 PDT 6:34 AM, Keith wrote:
Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Seriously, anything on Amazon between a buck and ten bucks should do fine. -- john mcwilliams |
#13
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On Dec 11, 12:45*pm, John McWilliams wrote:
On 12/11/10 * PDT 6:34 AM, Keith wrote: Rick: * I usually get both but sometimes I also get the error message as well. *I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...r.html?tp=2398 |
#14
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Ron wrote:
Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...r.html?tp=2398 Pffft: http://www.musicdirect.com/product/87492 |
#15
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On 12/11/10 PDT 8:59 PM, UCLAN wrote:
Ron wrote: Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...r.html?tp=2398 Pffft: http://www.musicdirect.com/product/87492 Aaaah, now we're talkin'! The 16 footer is $2,600! Hooooo-Aaaaaah. -- john mcwilliams |
#16
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On Sat, 11 Dec 2010 17:11:27 -0800 (PST), Ron
wrote: On Dec 11, 12:45*pm, John McWilliams wrote: On 12/11/10 * PDT 6:34 AM, Keith wrote: Rick: * I usually get both but sometimes I also get the error message as well. *I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...r.html?tp=2398 Bah Humbug. Only $229 for a 2 meter HDMI cable? That's for cheapskates. Real audiophiles buy nothing but the best and most expensive. http://www.audioadvisor.com/prodinfo.asp?number=AQHDMIDIA&variation=2 $1,394.75 for a 2 meter cable is more like it. It comes with a 72VDC bias to do something to prevent dielectric absorption which allegedly causes distortion. I like the "long-grain copper". I didn't know copper has grain. -- # Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060 # 831-336-2558 # http://802.11junk.com # http://www.LearnByDestroying.com AE6KS |
#17
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On 12/11/10 PDT 9:55 PM, Jeff Liebermann wrote:
On Sat, 11 Dec 2010 17:11:27 -0800 (PST), wrote: On Dec 11, 12:45 pm, John wrote: On 12/11/10 PDT 6:34 AM, Keith wrote: Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...r.html?tp=2398 Bah Humbug. Only $229 for a 2 meter HDMI cable? That's for cheapskates. Real audiophiles buy nothing but the best and most expensive. http://www.audioadvisor.com/prodinfo.asp?number=AQHDMIDIA&variation=2 $1,394.75 for a 2 meter cable is more like it. It comes with a 72VDC bias to do something to prevent dielectric absorption which allegedly causes distortion. I like the "long-grain copper". I didn't know copper has grain. Copper?? Copper! Hah. It's gotta be long-grained silver or nothing..... But I do like the price they're getting for mere copper.... must be over $10,000 a pound... -- John McWilliams |
#18
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On Dec 11, 11:59*pm, UCLAN wrote:
Ron wrote: Rick: I usually get both but sometimes I also get the error message as well. *I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...n-2-meter.html... Pffft: http://www.musicdirect.com/product/87492 That's the one I was looking for but couldn't find it. Unbelievable! How in the hell does Audioquest stay in business. Guess there are a lot of people out there with more money than common sense. |
#19
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On Dec 12, 12:55*am, Jeff Liebermann wrote:
On Sat, 11 Dec 2010 17:11:27 -0800 (PST), Ron wrote: On Dec 11, 12:45 pm, John McWilliams wrote: On 12/11/10 PDT 6:34 AM, Keith wrote: Rick: I usually get both but sometimes I also get the error message as well. I guess I will have to try different HDMI cables to see it that is it. Any HDMI cables you would recommend? Thank you. The ones that cost $110! :-) Pfft http://www.crutchfield.com/p_703CARB...n-2-meter.html... Bah Humbug. *Only $229 for a 2 meter HDMI cable? *That's for cheapskates. *Real audiophiles buy nothing but the best and most expensive. http://www.audioadvisor.com/prodinfo.asp?number=AQHDMIDIA&variation=2 $1,394.75 for a 2 meter cable is more like it. *It comes with a 72VDC bias to do something to prevent dielectric absorption which allegedly causes distortion. *I like the "long-grain copper". *I didn't know copper has grain. Ah, so that is why I have distortion. |
#20
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On Sun, 12 Dec 2010 08:25:29 -0800 (PST), Ron
wrote: On Dec 12, 12:55*am, Jeff Liebermann wrote: Bah Humbug. *Only $229 for a 2 meter HDMI cable? *That's for cheapskates. *Real audiophiles buy nothing but the best and most expensive. http://www.audioadvisor.com/prodinfo.asp?number=AQHDMIDIA&variation=2 $1,394.75 for a 2 meter cable is more like it. *It comes with a 72VDC bias to do something to prevent dielectric absorption which allegedly causes distortion. *I like the "long-grain copper". *I didn't know copper has grain. Ah, so that is why I have distortion. The only thing that's distorted is the price markup. http://www.audioquest.com It's also patented. http://www.google.com/patents/about?id=wix7AAAAEBAJ&dq=7,126,055 The problem is that dielectric adsorption is a real effect: http://en.wikipedia.org/wiki/Dielectric_absorption but is hardly applicable to PVC dielectric HDMI cables which has low dielectric soaking effects. Of course, no numbers or test results can be found anywhere. Incidentally, note that there are different lengths and speeds for various classes of HDMI cables: http://en.wikipedia.org/wiki/Hdmi#Cables I unsuccessfully tried to make a 100ft HDMI cable work for a customer. -- Jeff Liebermann 150 Felker St #D http://www.LearnByDestroying.com Santa Cruz CA 95060 http://802.11junk.com Skype: JeffLiebermann AE6KS 831-336-2558 |
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