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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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Computer/printer problem, please help !!
Ok, I know this is an old computer but it has been upgraded not long
ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. |
#2
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Computer/printer problem, please help !!
moonlite wrote: Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. i have seen this before...did you have the printer plugged into your usb port when you installed driver...if so that is more than likely the problem...remove drivers, unplug usb cable..then re-install drivers and then plug in usb cable |
#3
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Computer/printer problem, please help !!
JR wrote:
moonlite wrote: Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. i have seen this before...did you have the printer plugged into your usb port when you installed driver...if so that is more than likely the problem...remove drivers, unplug usb cable..then re-install drivers and then plug in usb cable Hi... One more thought.... is USB support enabled in bios? Take care. Ken |
#4
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Computer/printer problem, please help !!
If I recall correctly you may need to install some USB drivers for 98
to see the USB ports or upgrade to 98SE. Hugh Ken Weitzel wrote: JR wrote: moonlite wrote: Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. i have seen this before...did you have the printer plugged into your usb port when you installed driver...if so that is more than likely the problem...remove drivers, unplug usb cable..then re-install drivers and then plug in usb cable Hi... One more thought.... is USB support enabled in bios? Take care. Ken |
#5
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Computer/printer problem, please help !!
When you look in to the device manager, do you see the USB ports. If not,
check to see if your version of Win98 requires USB drivers. If your computer is very old, and you installed a USB board, and you are using Win98 second addition, it is possible that the BIOS or mother board cannot see the USB ports. During the installation, Win98 second addition installs the USB drivers by default if the USB ports are present, and the mother board can see them. -- JANA _____ "moonlite" wrote in message ups.com... Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. |
#6
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Computer/printer problem, please help !!
moonlite ha escrito: Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. Besides the good advice given by other posters, you can try with another USB cable if nothing else works. Also, it would be a very good idea to try the printer in another computer. Remember that any USB device should have it´s drivers installed *before* connecting it to the PC. Otherwise, the instalation can fail. |
#7
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Computer/printer problem, please help !!
In addition to the other suggestions, if the USB port are V1.0, and the
printer/drivers req USB V2.0, They won't work properly. JR moonlite wrote: Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. -- -------------------------------------------------------------- Home Page: http://www.seanet.com/~jasonrnorth |
#8
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Computer/printer problem, please help !!
JR North wrote:
In addition to the other suggestions, if the USB port are V1.0, and the printer/drivers req USB V2.0, They won't work properly. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 Windows 98 NEVER supported USB 2.0 and without special patches does not support at all USB. IMHO if you must run Windows 98, upgrade to the second edition (Windows 98/SE) or Windows ME. Officialy the first version of Windows that supported USB 2 was Windows XP at the SP/2 (service pack 2) level. There were third party drivers for their USB ports for Windows 2000, and XP, but it would be an exaguration to say they worked. Geoff. -- Geoffrey S. Mendelson, Jerusalem, Israel N3OWJ/4X1GM IL Voice: (07)-7424-1667 Fax ONLY: 972-2-648-1443 U.S. Voice: 1-215-821-1838 Visit my 'blog at http://geoffstechno.livejournal.com/ |
#9
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Computer/printer problem, please help !!
Geoffrey S. Mendelson ha escrito: JR North wrote: In addition to the other suggestions, if the USB port are V1.0, and the printer/drivers req USB V2.0, They won't work properly. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 Windows 98 NEVER supported USB 2.0 and without special patches does not support at all USB. IMHO if you must run Windows 98, upgrade to the second edition (Windows 98/SE) or Windows ME. Officialy the first version of Windows that supported USB 2 was Windows XP at the SP/2 (service pack 2) level. There were third party drivers for their USB ports for Windows 2000, and XP, but it would be an exaguration to say they worked. Geoff. -- Besides that, most USB 2.0 devices work fine when plugged into USB 1.0 ports. They can be a tad slow, but they work. |
#10
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Computer/printer problem, please help !!
On 20 Jan 2007 15:08:40 -0800, "moonlite" put
finger to keyboard and composed: Ok, I know this is an old computer but it has been upgraded not long ago and I use it for very basic stuff like reading discs only. It comes on and seems to work just fine but the problem I'm having with it is: I can't get it to work with my printer to print. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 I installed the driver several times so that's not the problem. When I try to print, I always get a message that printer is not connected to the correct port...or something like that. The printer's literature says it must be connected via a USB cable. It is connected just fine and I have two USB ports on the back of my computer. I tried them both. When I go into my Device Manager to see to which port the printer is set to print, I can only find ports COM1 and LPT1. I do not see the USB port option listed there so I can't choose it and that's where my problem is - I think. Why isn't the computer seeing my two USB ports ? What can I do to fix this problem ? I hate to throw away this thing as it is working just fine otherwise and I use it very little. Thank you so much for any help. There is a utility on your Win98 CD called "usbview.exe". IIRC, usbview will see any USB hardware even if the drivers are not loaded. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
#11
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Computer/printer problem, please help !!
if you are using plain 98 then find se and update...you want se
then install this bundled updater... http://exuberant.ms11.net/98sesp.html there is a usb update for plain 98...but you want se you have to see the usb ports in the device manager oh yes, your whole problem might just be that the motherboard chipset drivers are not installed...from intel or via or sis etc.... |
#12
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Computer/printer problem, please help !!
I originally had USB 1.0 on my ME 'puter. MB ports. The Visioneer USB
scanner I bought later would not work on this machine, although other USB items (IErinter)I was using at the time did. No error dialog, just no comm. Drove me nuts. I got a USB 2.0 card, installed it, re-installed the scanner, and the scanner worked perfectly with this setup. My .02 JR Geoffrey S. Mendelson wrote: JR North wrote: In addition to the other suggestions, if the USB port are V1.0, and the printer/drivers req USB V2.0, They won't work properly. Computer: HP Pavilion (has been upgraded with intel chip) Operating System: Windows 98 Printer: Lexmark Z600 Windows 98 NEVER supported USB 2.0 and without special patches does not support at all USB. IMHO if you must run Windows 98, upgrade to the second edition (Windows 98/SE) or Windows ME. Officialy the first version of Windows that supported USB 2 was Windows XP at the SP/2 (service pack 2) level. There were third party drivers for their USB ports for Windows 2000, and XP, but it would be an exaguration to say they worked. Geoff. -- -------------------------------------------------------------- Home Page: http://www.seanet.com/~jasonrnorth |
#13
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Computer/printer problem, please help !!
"JR North" wrote in message .. . I originally had USB 1.0 on my ME 'puter. MB ports. The Visioneer USB scanner I bought later would not work on this machine, although other USB items (IErinter)I was using at the time did. No error dialog, just no comm. Drove me nuts. I got a USB 2.0 card, installed it, re-installed the scanner, and the scanner worked perfectly with this setup. My .02 You can also try the compatibility wizard with WinXP. |
#14
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Computer/printer problem, please help !!
Windows 98 doesn't necessarily support USB, You will need Windows 98 SE at
the least, then the next problem will be USB 1.0 Vs USB 2.0 compatibility and correct drivers. "Homer J Simpson" wrote in message news:709th.177285$YV4.157894@edtnps89... "JR North" wrote in message .. . I originally had USB 1.0 on my ME 'puter. MB ports. The Visioneer USB scanner I bought later would not work on this machine, although other USB items (IErinter)I was using at the time did. No error dialog, just no comm. Drove me nuts. I got a USB 2.0 card, installed it, re-installed the scanner, and the scanner worked perfectly with this setup. My .02 You can also try the compatibility wizard with WinXP. |
#15
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Computer/printer problem, please help !!
I have a Compaq that came with Win95 that had USB support. OSR2 IIRC. It was
only available from OEM. Anyway the original version of Win 98 supported USB. "MarkL" wrote in message ... Windows 98 doesn't necessarily support USB, You will need Windows 98 SE at the least, then the next problem will be USB 1.0 Vs USB 2.0 compatibility and correct drivers. "Homer J Simpson" wrote in message news:709th.177285$YV4.157894@edtnps89... "JR North" wrote in message .. . I originally had USB 1.0 on my ME 'puter. MB ports. The Visioneer USB scanner I bought later would not work on this machine, although other USB items (IErinter)I was using at the time did. No error dialog, just no comm. Drove me nuts. I got a USB 2.0 card, installed it, re-installed the scanner, and the scanner worked perfectly with this setup. My .02 You can also try the compatibility wizard with WinXP. |
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