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lsmartino lsmartino is offline
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Default Computer/printer problem, please help !!


moonlite ha escrito:
Ok, I know this is an old computer but it has been upgraded not long
ago and I use it for very basic stuff like reading discs only. It comes
on and seems to work just fine but the problem I'm having with it is: I
can't get it to work with my printer to print.

Computer: HP Pavilion (has been upgraded with intel chip)
Operating System: Windows 98
Printer: Lexmark Z600

I installed the driver several times so that's not the problem. When I
try to print, I always get a message that printer is not connected to
the correct port...or something like that. The printer's literature
says it must be connected via a USB cable. It is connected just fine
and I have two USB ports on the back of my computer. I tried them both.
When I go into my Device Manager to see to which port the printer is
set to print, I can only find ports COM1 and LPT1. I do not see the USB
port option listed there so I can't choose it and that's where my
problem is - I think. Why isn't the computer seeing my two USB ports ?
What can I do to fix this problem ? I hate to throw away this thing as
it is working just fine otherwise and I use it very little. Thank you
so much for any help.


Besides the good advice given by other posters, you can try with
another USB cable if nothing else works. Also, it would be a very good
idea to try the printer in another computer.

Remember that any USB device should have itīs drivers installed
*before* connecting it to the PC. Otherwise, the instalation can fail.