I know there is an ongoing faucet discussion, but a new thread seems in
order.

We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.

The faucet was installed during remodeling about 8 or 9 years ago.

Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.

We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. Something like if we bought the faucet, the
plumber would after all this install it free of charge.

We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. The Moen site lists it as $363.50,

http://www.moen.com/ecatalog/detail/...andle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C

http://snipurl.com/ip9n8

but apparently it is possible to get it cheaper.

Does anyone have an opinion on the faucet or te problem?

--
Best regards
Han
email address is invalid

Han wrote:
I know there is an ongoing faucet discussion, but a new thread seems in
order.

We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.

The faucet was installed during remodeling about 8 or 9 years ago.

Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.

We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. Something like if we bought the faucet, the
plumber would after all this install it free of charge.

We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. The Moen site lists it as $363.50,

http://www.moen.com/ecatalog/detail/...andle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C

http://snipurl.com/ip9n8

but apparently it is possible to get it cheaper.

Does anyone have an opinion on the faucet or te problem?


"A leak somewhere" is pretty vague. Someone needs to find out where it
is leaking and then make a decision on what to do. I find a very slow
leak can be detected best with a paper tissue as it absorbs the water
easily. I would say that a plumber who thinks the solution is to
replace a leaking fixture without knowing exactly what the problem is,
is not worth calling again.

Han wrote:
I know there is an ongoing faucet discussion, but a new thread seems in
order.

We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.

The faucet was installed during remodeling about 8 or 9 years ago.

Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.

We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. Something like if we bought the faucet, the
plumber would after all this install it free of charge.

We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. The Moen site lists it as $363.50,

http://www.moen.com/ecatalog/detail/...andle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C

http://snipurl.com/ip9n8

but apparently it is possible to get it cheaper.

Does anyone have an opinion on the faucet or te problem?


no specific feedback on your problem, but are you sure it's the faucet
and not the gasket between the faucet and sink? I know the one in my
bathroom will leak if you splash water on the countertop, but if you are
careful not to, the cabinet will remain dry as a bone. Fix would simply
be to R&R the whole faucet, replacing the gasket.

nate

--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

"Han" wrote in message
We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.

There are a few p ossibilities. Crack in a casting, crack or split in the
hose, etc.

What is important is the following
If you need installation assistance,

replacement parts or have questions

regarding our warranty, please call our

Product Consultants at:

U.S.: 1-800-289-6636

Monday - Friday 8:00 a.m.

In the manual, it states:
Moen warrants to the original

consumer purchaser for as long as the original

consumer purchaser owns their home (the

“Warranty Period” for homeowners), that

this faucet will be leak- and drip-free during

normal use and all parts and finishes of this

faucet will be free from defects in material

and manufacturing workmanship. All other

purchasers (including purchasers for industrial,

commercial and business use) are warranted

for a period of 5 years from the original date

of purchase (the “Warranty Period” for

non-homeowners).

If this faucet should ever develop a leak or drip

during the Warranty Period, Moen will FREE OF

CHARGE provide the parts necessary to put the

faucet back in good working condition and will

replace FREE OF CHARGE any part or finish that

proves defective in material and manufacturing

workmanship, under normal installation,

use and service. Replacement parts may be

obtained by calling 1-800-289-6636



There may be some inconvenience, but they will solve the problem from what
I've read.

On May 24, 7:35*pm, Han wrote:
I know there is an ongoing faucet discussion, but a new thread seems in
order.

We have a Moen kitchen faucet, model Extensa. *It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. *All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". *It is not
spraying, just dripping slightly, which is baffling the plumber and us. *

The faucet was installed during remodeling about 8 or 9 years ago. *

Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.

We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. *Something like if we bought the faucet, the
plumber would after all this install it free of charge.

We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. *The Moen site lists it as $363.50,

http://www.moen.com/ecatalog/detail/...andle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C

http://snipurl.com/ip9n8

but apparently it is possible to get it cheaper.

Does anyone have an opinion on the faucet or te problem?

--
Best regards
Han
email address is invalid

Replace the plumber..

in2dadark wrote:
On May 24, 7:35 pm, Han wrote:
I know there is an ongoing faucet discussion, but a new thread seems in
order.

We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.

The faucet was installed during remodeling about 8 or 9 years ago.

Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.

We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. Something like if we bought the faucet, the
plumber would after all this install it free of charge.

We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. The Moen site lists it as $363.50,

http://www.moen.com/ecatalog/detail/...andle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C

http://snipurl.com/ip9n8

but apparently it is possible to get it cheaper.

Does anyone have an opinion on the faucet or te problem?

--
Best regards
Han
email address is invalid

Replace the plumber..

I agree and replace the faucet yourself. Exactly what I did and saved $100.

Check the vacuum breaker. Moen has a known issue on this one.


"Han" wrote in message
...
I know there is an ongoing faucet discussion, but a new thread seems in
order.

We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.

The faucet was installed during remodeling about 8 or 9 years ago.

Recently we had to replace the water heater, because some riser pipe had
completely corroded and was "shedding" waxy feeling white pieces (Zn
hydroxide?) which plugged up things especially inside the sprayer hose.

We were told during the last plumber visit that if the leak persisted we
shoul replace the faucet. Something like if we bought the faucet, the
plumber would after all this install it free of charge.

We like the way the faucet works and looks, but are a bit hestant a bout
a direct replacement. The Moen site lists it as $363.50,

http://www.moen.com/ecatalog/detail/...andle-low-arc-
pullout-kitchen-faucet/_/R-CONSUMER%3A7560C

http://snipurl.com/ip9n8

but apparently it is possible to get it cheaper.

Does anyone have an opinion on the faucet or te problem?

--
Best regards
Han
email address is invalid

"Lefty" wrote in
et:

Check the vacuum breaker. Moen has a known issue on this one.


snip

What's a vacuum breaker and where is it?

--
Best regards
Han
email address is invalid

Thanks all fro replying. I will call Moen tomorrow, especially if I can
find the receipt.

--
Best regards
Han
email address is invalid

Hmmm...

d'ya think that would extend to scratches?

the chrome on my bathroom faucet looks like hell, and I just realized
that it is a Moen. There is some pitting right around the handle but it
doesn't show with the handle installed.

I was going to change it out but SWMBO and I can't agree on a style...

nate

Bill Hall wrote:
Unless their policy has changed in the last couple of years, you don't
need the receipt. When I moved into my last house, I had two bathroom
faucets that the finish was coming off. Called them, they sent two
replacements. Didn't even request the old ones be sent back. That....
is a good company and stands behind their product!!

Good Luck

Bill in Plano


"Han" wrote in message
...
Thanks all fro replying. I will call Moen tomorrow, especially if I can
find the receipt.

--
Best regards
Han
email address is invalid



--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

Unless their policy has changed in the last couple of years, you don't need
the receipt. When I moved into my last house, I had two bathroom faucets
that the finish was coming off. Called them, they sent two replacements.
Didn't even request the old ones be sent back. That.... is a good company
and stands behind their product!!

Good Luck

Bill in Plano


"Han" wrote in message
...
Thanks all fro replying. I will call Moen tomorrow, especially if I can
find the receipt.

--
Best regards
Han
email address is invalid

BTSOM!!!

Mine were the gold plated ones! Give a call. Worst case is they say
no.../...

Bill



Nate Nagel" wrote in message
...
Hmmm...

d'ya think that would extend to scratches?

the chrome on my bathroom faucet looks like hell, and I just realized that
it is a Moen. There is some pitting right around the handle but it
doesn't show with the handle installed.

I was going to change it out but SWMBO and I can't agree on a style...

nate

Bill Hall wrote:
Unless their policy has changed in the last couple of years, you don't
need the receipt. When I moved into my last house, I had two bathroom
faucets that the finish was coming off. Called them, they sent two
replacements. Didn't even request the old ones be sent back. That....
is a good company and stands behind their product!!

Good Luck

Bill in Plano


"Han" wrote in message
...
Thanks all fro replying. I will call Moen tomorrow, especially if I can
find the receipt.

--
Best regards
Han
email address is invalid



--
replace "roosters" with "cox" to reply.
http://members.cox.net/njnagel

On Mon, 25 May 2009 08:56:07 -0500, "Bill Hall"
wrote:

Unless their policy has changed in the last couple of years, you don't need
the receipt. When I moved into my last house, I had two bathroom faucets
that the finish was coming off. Called them, they sent two replacements.
Didn't even request the old ones be sent back. That.... is a good company
and stands behind their product!!

That is the only thing good I can say about Moen. I bought a
kitchen faucet once because it had unique features- filter, shower &
pulled out of a socket- I was *never* impressed with its
construction, and 2 yrs later when I called them for a 25cent rubber
cover they told me they didn't sell parts, but would send me a new
faucet. but they didn't make one with those features anymore.

So for a simple piece of rubber they lost a customer for life. I
didn't even take the free faucet they offered me, preferring to
support a company that makes parts for their products.

Jim

Han wrote in
:

"Lefty" wrote in
et:


"Han" wrote in message
...
"Lefty" wrote in
et:

Check the vacuum breaker. Moen has a known issue on this one.


snip

What's a vacuum breaker and where is it?

--
Best regards
Han
email address is invalid

Look at this page;

http://www.moen.com/buymoen/buyparts...=426316&CFID=7
5 81663&CFTOKEN=fb9f5d112cc2bb39-7A0A2BAF-07CB-AB75-5E42ABBB87D971E7


Look at part # 100602 Notice that is a "conversion kit", meaning
your earlier generation faucet had the issue described, and they
changed it. Just call Moen, tell them what you have and they will
hook you up.

HTH, Lefty

Thanks, Lefty!


Called 800 289 6636. I left a message for a callback, and within the
announced time got a callback. After confirming that indeed it was a
vacuumbreaker problem, I was given a choice of the replacement part free
of charge or a totally new faucet for $50. I chose expedited (2-day)
delivery, and expect a total charge of $64.20.

THANKS LEFTY!!!


--
Best regards
Han
email address is invalid

"Han" wrote
Thanks, Lefty!


Called 800 289 6636. I left a message for a callback, and within the
announced time got a callback. After confirming that indeed it was a
vacuumbreaker problem, I was given a choice of the replacement part free
of charge or a totally new faucet for $50. I chose expedited (2-day)
delivery, and expect a total charge of $64.20.

THANKS LEFTY!!!



erm, you are welcome

Lefty

Hello I was removing the aerator on kitchen faucet and the inner hosing got sucked up into the faucet. How can vBulletin I get it out

On Wed, 10 Jan 2018 04:00:25 -0800 (PST), wrote:

Hello I was removing the aerator on kitchen faucet and the inner hosing got sucked up into the faucet. How can vBulletin I get it out

If it is like mine, the hose is retracted simply by a weight pulling
on it from underneath. Push the hose back up while someone else grabs
it when it emerges.

-dan z-


__
Someone who thinks logically provides
a nice contrast to the real world.
(Anonymous)

On Wednesday, January 10, 2018 at 8:56:22 AM UTC-5, slate_leeper wrote:
On Wed, 10 Jan 2018 04:00:25 -0800 (PST), wrote:

Hello I was removing the aerator on kitchen faucet and the inner hosing got sucked up into the faucet. How can vBulletin I get it out

If it is like mine, the hose is retracted simply by a weight pulling
on it from underneath. Push the hose back up while someone else grabs
it when it emerges.

-dan z-


+1

Move the crap out from under the sink and the hose will be there. Check
for any signs of any leaks while down there too.