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Ed Pawlowski Ed Pawlowski is offline
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Default Moen faucet problem


"Han" wrote in message
We have a Moen kitchen faucet, model Extensa. It has developed a leak
somewhere and despite some 3 visits by the local plumber and some $220 in
charges, it still seems to leak somewhere. All the fittings have been
removed and retightened, it has received a replacement cartridge, and it
still seems to leak from somewhere in the bottom "body". It is not
spraying, just dripping slightly, which is baffling the plumber and us.


There are a few p ossibilities. Crack in a casting, crack or split in the
hose, etc.

What is important is the following
If you need installation assistance,

replacement parts or have questions

regarding our warranty, please call our

Product Consultants at:

U.S.: 1-800-289-6636

Monday - Friday 8:00 a.m.

In the manual, it states:
Moen warrants to the original

consumer purchaser for as long as the original

consumer purchaser owns their home (the

“Warranty Period” for homeowners), that

this faucet will be leak- and drip-free during

normal use and all parts and finishes of this

faucet will be free from defects in material

and manufacturing workmanship. All other

purchasers (including purchasers for industrial,

commercial and business use) are warranted

for a period of 5 years from the original date

of purchase (the “Warranty Period” for

non-homeowners).

If this faucet should ever develop a leak or drip

during the Warranty Period, Moen will FREE OF

CHARGE provide the parts necessary to put the

faucet back in good working condition and will

replace FREE OF CHARGE any part or finish that

proves defective in material and manufacturing

workmanship, under normal installation,

use and service. Replacement parts may be

obtained by calling 1-800-289-6636



There may be some inconvenience, but they will solve the problem from what
I've read.