Home Repair (alt.home.repair) For all homeowners and DIYers with many experienced tradesmen. Solve your toughest home fix-it problems.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Sundog
 
Posts: n/a
Default Moen Faucet Repair


"john behen jr" wrote in message
...
My email to Moen produced a return email saying I would receive part(s)
in 7 to 10 days. What part(s)??? I don't know! Already have a
replacement (not a Moen). I do not know if I will wait to see what Moen
sends me, or put the new faucet in.


I have recently had a bad experience with Moen. I bought one of their most
expensive
sink faucets and after installation, when turned on, it would gradually
reduce the flow until it stopped. The handle just dropped and drooped. I
sent them email and they suggested they would send me a screw and washer to
fix the problem. How to install? - I should go to their web site and look
for the instructions!!!!

I called them after the little packet arrived and they told me how to do it
but I had to go out and buy Allen key, which cost a pittance. I didn't mind
doing the job but having to drive 30 miles to spend almost nothing was a
pain in the #$%@.

Somehow, I'll think twice about buying Moen again.

Sd


  #2   Report Post  
Alan Beagley
 
Posts: n/a
Default Moen Faucet Repair

I am sure it was a Moen kitchen faucet that my brother-in-law and I were
trying to fix for my father-in-law a few years ago. We went to HD and
asked for a replacement capsule, and the guy asked why we needed one.
When we told him, he said, "There's a lifetime warranty on those; just
bring in the old one and we'll replace it, even if you didn't buy it
from us."

The problem is we couldn't manage to get the old one out anyway.

-=-
Alan


On 11/03/03 08:25 pm Sundog put fingers to keyboard and launched the
following message into cyberspace:

I have recently had a bad experience with Moen. I bought one of their most
expensive
sink faucets and after installation, when turned on, it would gradually
reduce the flow until it stopped. The handle just dropped and drooped. I
sent them email and they suggested they would send me a screw and washer to
fix the problem. How to install? - I should go to their web site and look
for the instructions!!!!

I called them after the little packet arrived and they told me how to do it
but I had to go out and buy Allen key, which cost a pittance. I didn't mind
doing the job but having to drive 30 miles to spend almost nothing was a
pain in the #$%@.

Somehow, I'll think twice about buying Moen again.


  #3   Report Post  
Martik
 
Posts: n/a
Default Moen Faucet Repair

The chrome finish on mine is corroding but their 'lifetime' warranty only
covers leaks.


"Alan Beagley" wrote in message
...
I am sure it was a Moen kitchen faucet that my brother-in-law and I were
trying to fix for my father-in-law a few years ago. We went to HD and
asked for a replacement capsule, and the guy asked why we needed one.
When we told him, he said, "There's a lifetime warranty on those; just
bring in the old one and we'll replace it, even if you didn't buy it
from us."

The problem is we couldn't manage to get the old one out anyway.

-=-
Alan


On 11/03/03 08:25 pm Sundog put fingers to keyboard and launched the
following message into cyberspace:

I have recently had a bad experience with Moen. I bought one of their

most
expensive
sink faucets and after installation, when turned on, it would gradually
reduce the flow until it stopped. The handle just dropped and drooped. I
sent them email and they suggested they would send me a screw and washer

to
fix the problem. How to install? - I should go to their web site and

look
for the instructions!!!!

I called them after the little packet arrived and they told me how to do

it
but I had to go out and buy Allen key, which cost a pittance. I didn't

mind
doing the job but having to drive 30 miles to spend almost nothing was a
pain in the #$%@.

Somehow, I'll think twice about buying Moen again.




Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
JBL PSW-D110 SUBWOOFER PROBLEM AND REPAIR PARTS I HAVE AVAILABLE Angelo Electronics Repair 7 May 27th 05 02:56 AM
learn to repair laptop motherboard. Lu Electronics Repair 4 June 5th 04 10:05 AM
Question shet metal repair wallster Metalworking 2 May 20th 04 04:08 PM
Pioneer SD-P5183 projection TV needs repair in Central Florida Joe Electronics Repair 1 October 24th 03 10:37 AM
LaserDisc Repair? Steve Reinis Electronics Repair 4 September 17th 03 08:31 PM


All times are GMT +1. The time now is 03:34 PM.

Powered by vBulletin® Copyright ©2000 - 2023, Jelsoft Enterprises Ltd.
Copyright 2004-2023 DIYbanter.
The comments are property of their posters.
 

About Us

"It's about DIY & home improvement"