We had 650 sf of hardwood flooring installed last summer. The salesman assured us it would stand up to our two dogs. It didnt. The scratches are awful.

We are considering having the floor sanded and refinished. Is there a topcoat that will be more scratch resistant? What about epoxy?

Heres what we had installed:

https://www.flooranddecor.com/solid-...942100010.html

Thanks,

Larry

On Mon, 11 Dec 2017 19:05:34 -0800 (PST), "Gramps' shop"
wrote:

We had 650 sf of hardwood flooring installed last summer. The salesman assured us it would stand up to our two dogs. It didn’t. The scratches are awful.

We are considering having the floor sanded and refinished. Is there a topcoat that will be more scratch resistant? What about epoxy?

Here’s what we had installed:

https://www.flooranddecor.com/solid-...942100010.html

Often flooring is coated with a silica based clear coat, which is
supposed to resist scratching (and sanding ;-) but I think it's all UV
set and can only be done in the mill. If the flooring is scratched
now, I don't think there is anything you can do to prevent it from
happening again (other than getting rid of the toenails). The dark
stain makes scratches more apparent, too.

replying to Gramps' shop, Iggy wrote:
Yes, the wood holds up, even if it's scratched. But, the paper-thin finish
almost never does and why your situation isn't covered by Elegance's Warranty.
The best finish out there is Bona Traffic HD (
https://www.bona.com/en-US/Bona-Prof...BonaTraffic-HD
) and you should talk to them before your next re-finishing. If you currently
have a Gloss or Semi-gloss finish, you may fair far better with a Satin
finish. In the end though, a Wax finish may be your only solution and would be
very simply re-applied to problem areas by yourself in just minutes.

--
for full context, visit https://www.homeownershub.com/woodwo...ms-812925-.htm

On Monday, December 11, 2017 at 9:05:40 PM UTC-6, Gramps' shop wrote:
We had 650 sf of hardwood flooring installed last summer. The salesman assured us it would stand up to our two dogs. It didnt. The scratches are awful.

We are considering having the floor sanded and refinished. Is there a topcoat that will be more scratch resistant? What about epoxy?

Heres what we had installed:

https://www.flooranddecor.com/solid-...942100010.html

Thanks,

Larry

In 40+ years of doing repairs and maintenance, I have never seen any topcoat stand up to an active dog, much less two. Sure, if you have one of the toy breeds of dogs that are in the 5# range, you have a chance.

A few years ago one of my vendors was encouraged to try out a new flooring line they were carrying, and the factory rep gave him the flooring. All he had to do was have it installed.

He owned a small boxer dog, and it was well taken care of and his toenails were constantly clipped short. Still, the floor showed some real signs of wear in less than a year. Anywhere the dog's claws might make a light scratch were compounded after days of being in the house. Soon the floor looked like one of those weathered wood signed where the grain rings stand out, and the softer area between them is eaten away. After a couple of years the floor looked like crap. The dog is gone, but the damage is still there. When trying to help him decide how to refinish, we came up with a "zero".

The manufacturer had some kind of ultra hard finish of their own recipe on it that would require it to be sanded off before reapplying a top coat. But the veneer was too thin to sand out the deep scratches, so he is stuck with a damaged floor. We stained the floor to match, but in the end he put a rug over the worst areas.

Robert

On 12/11/2017 10:05 PM, Gramps' shop wrote:
We had 650 sf of hardwood flooring installed last summer. The salesman assured us it would stand up to our two dogs. It didnt. The scratches are awful.

We are considering having the floor sanded and refinished. Is there a topcoat that will be more scratch resistant? What about epoxy?

Heres what we had installed:

https://www.flooranddecor.com/solid-...942100010.html

Thanks,

Larry



Invite the ******* back, tell him you want some more flooring, then show
him what an ass wipe he is. Continue to waste his time... He deserves it.

I don't know of anything that would guarantee that.



--
Jeff

On Monday, December 11, 2017 at 9:30:01 PM UTC-6, wrote:

Often flooring is coated with a silica based clear coat, which is
supposed to resist scratching (and sanding ;-) but I think it's all UV
set and can only be done in the mill. If the flooring is scratched
now, I don't think there is anything you can do to prevent it from
happening again (other than getting rid of the toenails). The dark
stain makes scratches more apparent, too.

All true. And nothing is harder than the specialized, factory set finishes.. Somewhere there is a graphic of those types of finishes that show their abrasion resistance, and it is almost off the charts. You can't compete with a simple air dried application, and not even with the catalyzed stuff.

Robert

"Gramps' shop" wrote in message
...

We had 650 sf of hardwood flooring installed last summer. The salesman
assured us it would stand up to our two dogs. It didnt. The scratches
are awful.

We are considering having the floor sanded and refinished. Is there a
topcoat that will be more scratch resistant? What about epoxy?

Heres what we had installed:

https://www.flooranddecor.com/solid-...942100010.html

Seems the salesman mislead you... or was not informed. In the specifications
it shows this flooring as Janka rated 1890 for durability with details of
that saying "Wood flooring durability is measured by the Janka Scale with a
rating from 830 (low durability) to a 4000 rating (most durable). This
rating scale helps choose the right floor to suit your lifestyle." At best
this was a low-middling durability flooring...

Perhaps it might be worth a talk with the store owner/manager with an eye
towards upgrading to a suitably Janka rated floor for the cost difference or
some other steep discount. Refinishing high silica based factory finishes
would probably cost nearly as much as coming to some kind of a deal.

On Monday, December 11, 2017 at 9:05:40 PM UTC-6, Gramps' shop wrote:
We had 650 sf of hardwood flooring installed last summer. The salesman assured us it would stand up to our two dogs. It didnt. The scratches are awful.

We are considering having the floor sanded and refinished. Is there a topcoat that will be more scratch resistant? What about epoxy?


You never said how large your dogs are. Two little toy dogs is quite different than a couple of 20 pounders.

Regardless, if you can get the salesman to admit in front of his manager (probably the above mentioned tactic of banging your pecker on the table for all to see wouldn't be good place to start) that you spoke to him specifically about your dogs, you might have a chance to negotiate something. If not, you are probably stuck with a refinish of some sort. Since this type of work is in my purview, I can tell you none of my subs will warrant a refinish on anything other than peeling, fisheyes, or anything that might be associated with their efforts including the application of the product.

I would certainly follow up and try to snare the salesman. I read the warranty of that product and it specifically excludes pet damage. QUOTE for their exclusions to the warranty:

Reduction in gloss, scratches or indention due to sand, pebbles or other abrasives, pets, insects, construction traffic, or failure to maintain the floor as required (see Care and Maintenance Guidelines). END QUOTE

Pretty comprehensive, and that's only part of it.

Good luck! No one likes to get screwed, so I hope you come out on this.

Robert

Thanks, folks. The store manager offered us $100. Much error on our part on this choice. It looked great for a week or so. BTW, our little dog is about 50 lbs. big gal is about 80.

"Gramps' shop" wrote in message
...
Thanks, folks. The store manager offered us $100. Much error on our part
on this choice. It looked great for a week or so. BTW, our little dog is
about 50 lbs. big gal is about 80.

Your error wasn't so much in choice as in expectations. If you want dog
nail scratch free floors, put down tile. Some looks like wood.

Preach it, brother!

After seeing what happened to my buddies beautiful Brazilian Cherry floors under the feet of his 75 lb boxer, I tell anyone that has a dog (if they ask me!) to look at tile.

If I spy dogs or cats in the house when I'm doing why interview/sales pitch, I write a specific exclusion in my contract to keep me from any warranty on the new floor.

Not sure what cats have in their stomach, but when they cough up a big hair ball and it's on the wood floor all day before the client gets home, it will literally eat through the best factory finishes in a day.

Robert

On Wednesday, December 13, 2017 at 1:14:07 PM UTC-6,

Not sure what cats have in their stomach,

Gastric acid (hydrochloric acid), which is a little more potent (concentration) than human gastric acid, because of the differing and required type of diet (and differing pepsin/stomach "gland" in each animal).

Sonny

On 12/13/2017 1:13 PM, wrote:
Preach it, brother!

After seeing what happened to my buddies beautiful Brazilian Cherry floors under the feet of his 75 lb boxer, I tell anyone that has a dog (if they ask me!) to look at tile.

If I spy dogs or cats in the house when I'm doing why interview/sales pitch, I write a specific exclusion in my contract to keep me from any warranty on the new floor.

Not sure what cats have in their stomach, but when they cough up a big hair ball and it's on the wood floor all day before the client gets home, it will literally eat through the best factory finishes in a day.

I think I just threw up a little in my mouth, after reading that.

Not to be contrary on all the comments. I totally don't suggest wood
floors for large dogs but in our other home we had an engineered maple
floor in our master bath. Our Great Dane walked on it from the time whe
was a puppy until we moved 4 years later. Great Danes don't look like
puppies after about 3 months. I never saw any scratches but I'm certain
that was because the room was so small that she could not get up any
speed, the color was very lite so it would be hard to see scratches, and
it had that hard clear factory coating.

On 12/13/17 1:13 PM, wrote:
Not sure what cats have in their stomach, but when they cough up a
big hair ball and it's on the wood floor all day before the client
gets home, it will literally eat through the best factory finishes in
a day.

Robert


Cat's are carnivores that can swallow much of their prey in similar
fashion to a snake-- meaning, whole or mostly whole.
This means they need a highly acidic stomach to digest all those body
parts, which would explain the damage to the floor finish.

My cat used to bring in moles, which seemed to be her favorite.
It was funny to see her chomping down real hard on the moles head until
you'd hear a audible "crack!" followed by a crunching sound. She'd then
proceed to swallow the whole thing. Gross.
But not as gross as when shes vomit up the hair and a few internal
organs the stomach rejected. :-)


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
www.mikedrums.com

-MIKE- wrote:
On 12/13/17 1:13 PM, wrote:
Not sure what cats have in their stomach, but when they cough up a
big hair ball and it's on the wood floor all day before the client
gets home, it will literally eat through the best factory finishes in
a day.

Robert


Cat's are carnivores that can swallow much of their prey in similar
fashion to a snake-- meaning, whole or mostly whole.
This means they need a highly acidic stomach to digest all those body
parts, which would explain the damage to the floor finish.

My cat used to bring in moles, which seemed to be her favorite.
It was funny to see her chomping down real hard on the moles head until
you'd hear a audible "crack!" followed by a crunching sound. She'd then
proceed to swallow the whole thing. Gross.
But not as gross as when shes vomit up the hair and a few internal
organs the stomach rejected. :-)



Thank you for that. :-0

On 12/13/17 11:11 PM, Leon wrote:
-MIKE- wrote:
On 12/13/17 1:13 PM, wrote:
Not sure what cats have in their stomach, but when they cough up a
big hair ball and it's on the wood floor all day before the client
gets home, it will literally eat through the best factory finishes in
a day.

Robert


Cat's are carnivores that can swallow much of their prey in similar
fashion to a snake-- meaning, whole or mostly whole.
This means they need a highly acidic stomach to digest all those body
parts, which would explain the damage to the floor finish.

My cat used to bring in moles, which seemed to be her favorite.
It was funny to see her chomping down real hard on the moles head until
you'd hear a audible "crack!" followed by a crunching sound. She'd then
proceed to swallow the whole thing. Gross.
But not as gross as when shes vomit up the hair and a few internal
organs the stomach rejected. :-)



Thank you for that. :-0


If this was facebook, you'd see the pictures!


--

-MIKE-

"Playing is not something I do at night, it's my function in life"
--Elvin Jones (1927-2004)
--
www.mikedrums.com

On 12/13/2017 11:56 PM, -MIKE- wrote:
On 12/13/17 11:11 PM, Leon wrote:
-MIKE- wrote:
On 12/13/17 1:13 PM, wrote:
Not sure what cats have in their stomach, but when they cough up a
big hair ball and it's on the wood floor all day before the client
gets home, it will literally eat through the best factory finishes in
a day.

Robert


Cat's are carnivores that can swallow much of their prey in similar
fashion to a snake-- meaning, whole or mostly whole.
This means they need a highly acidic stomach to digest all those body
parts, which would explain the damage to the floor finish.

My cat used to bring in moles, which seemed to be her favorite.
It was funny to see her chomping down real hard on the moles head until
you'd hear a audible "crack!" followed by a crunching sound.Â* She'd then
proceed to swallow the whole thing.Â* Gross.
But not as gross as when shes vomit up the hair and a few internal
organs the stomach rejected.Â* :-)



Thank you for that. :-0


If this was facebook, you'd see the pictures!


All Righty then. LOL

On Mon, 11 Dec 2017 19:05:34 -0800 (PST)
"Gramps' shop" wrote:

salesman assured us it would stand up to our two dogs. It didnt.
The scratches are awful.

get some leather and make booties for the dogs and put some vinyl
coating on for a good grip

On Fri, 15 Dec 2017 12:40:15 -0800, Electric Comet
wrote:

On Mon, 11 Dec 2017 19:05:34 -0800 (PST)
"Gramps' shop" wrote:

salesman assured us it would stand up to our two dogs. It didn’t.
The scratches are awful.

get some leather and make booties for the dogs and put some vinyl
coating on for a good grip

Yeah, like that's going to work.

wrote:
On Fri, 15 Dec 2017 12:40:15 -0800, Electric Comet
wrote:

On Mon, 11 Dec 2017 19:05:34 -0800 (PST)
"Gramps' shop" wrote:

salesman assured us it would stand up to our two dogs. It didnÂ’t.
The scratches are awful.

get some leather and make booties for the dogs and put some vinyl
coating on for a good grip

Yeah, like that's going to work.


LOL, Actually we bought some booties for our elderly Great Dane when she
injured herself and had a hard time walking on tile floors. I was shocked
that she allowed us to put them on her and equally shocked that she wore
them. They worked well. The down side was that she got athletes foot on
all 4..

On Sat, 16 Dec 2017 07:01:40 -0600, Leon wrote:

wrote:
On Fri, 15 Dec 2017 12:40:15 -0800, Electric Comet
wrote:

On Mon, 11 Dec 2017 19:05:34 -0800 (PST)
"Gramps' shop" wrote:

salesman assured us it would stand up to our two dogs. It didn?t.
The scratches are awful.

get some leather and make booties for the dogs and put some vinyl
coating on for a good grip

Yeah, like that's going to work.


LOL, Actually we bought some booties for our elderly Great Dane when she
injured herself and had a hard time walking on tile floors. I was shocked
that she allowed us to put them on her and equally shocked that she wore
them. They worked well. The down side was that she got athletes foot on
all 4..

I've seen dogs wearing booties in -20F weather, too, but I've never
seen a self-respecting dog that would wear any such thing because
their owners wanted them to wear them just to keep their floors
pristine. Dogs only perspire through the feet (and tongue - the
reason they pant), so putting booties on them when it's warm is going
to get mightily soggy and uncomfortable (and likely the reason your
pooch got a foot fungus). The booties would be better on EC's hands.

On 12/16/2017 8:55 AM, wrote:
On Sat, 16 Dec 2017 07:01:40 -0600, Leon wrote:

wrote:
On Fri, 15 Dec 2017 12:40:15 -0800, Electric Comet
wrote:

On Mon, 11 Dec 2017 19:05:34 -0800 (PST)
"Gramps' shop" wrote:

salesman assured us it would stand up to our two dogs. It didn?t.
The scratches are awful.

get some leather and make booties for the dogs and put some vinyl
coating on for a good grip

Yeah, like that's going to work.


LOL, Actually we bought some booties for our elderly Great Dane when she
injured herself and had a hard time walking on tile floors. I was shocked
that she allowed us to put them on her and equally shocked that she wore
them. They worked well. The down side was that she got athletes foot on
all 4..

I've seen dogs wearing booties in -20F weather, too, but I've never
seen a self-respecting dog that would wear any such thing because
their owners wanted them to wear them just to keep their floors
pristine. Dogs only perspire through the feet (and tongue - the
reason they pant), so putting booties on them when it's warm is going
to get mightily soggy and uncomfortable (and likely the reason your
pooch got a foot fungus). The booties would be better on EC's hands.



Makes total sense, all of what you said above. :~)

Good advice for anyone .

On 12/13/2017 5:40 AM, dadiOH wrote:
"Gramps' shop" wrote in message
...
Thanks, folks. The store manager offered us $100. Much error on our part
on this choice. It looked great for a week or so. BTW, our little dog is
about 50 lbs. big gal is about 80.

Your error wasn't so much in choice as in expectations. If you want dog
nail scratch free floors, put down tile. Some looks like wood.



I was at an entry way to a restaurant yesterday. They had the dark wood
looking tile floor. I have never seen this style before, it cupped and
bowed up on some ends. It really looked like an old wooden floor that
had been in place for many years. The cupping and bowing was only
slight in actual physical condition, but looking across the floor at a
distance it sure looked like it's fasteners were coming loose.

On Mon, 18 Dec 2017 08:29:13 -0600, Leon lcb11211@swbelldotnet
wrote:

On 12/13/2017 5:40 AM, dadiOH wrote:
"Gramps' shop" wrote in message
...
Thanks, folks. The store manager offered us $100. Much error on our part
on this choice. It looked great for a week or so. BTW, our little dog is
about 50 lbs. big gal is about 80.

Your error wasn't so much in choice as in expectations. If you want dog
nail scratch free floors, put down tile. Some looks like wood.



I was at an entry way to a restaurant yesterday. They had the dark wood
looking tile floor. I have never seen this style before, it cupped and
bowed up on some ends. It really looked like an old wooden floor that
had been in place for many years. The cupping and bowing was only
slight in actual physical condition, but looking across the floor at a
distance it sure looked like it's fasteners were coming loose.

There is some pretty amazing wood-look tile out there. If you think
it's all the stuff that HD sells, think again.

On Monday, December 18, 2017 at 8:29:25 AM UTC-6, Leon wrote:

I was at an entry way to a restaurant yesterday. They had the dark wood
looking tile floor. I have never seen this style before, it cupped and
bowed up on some ends. It really looked like an old wooden floor that
had been in place for many years. The cupping and bowing was only
slight in actual physical condition, but looking across the floor at a
distance it sure looked like it's fasteners were coming loose.

No telling. On one hand, "kind of rustic" is coming back as a decorating trend. On the other, with attorneys hammering every aspect of our lives as an opportunity to sue, an obvious defect that could lead to a classic "trip and fall" suit seems unlikely.

I would bet in an entryway that sees all the traffic a restaurant gets along with exposure to wet, dirty feet from arriving clients that the joints (if trimmed, all exposed end cuts) are simply letting go.

Robert

On 12/18/2017 10:48 AM, wrote:
On Monday, December 18, 2017 at 8:29:25 AM UTC-6, Leon wrote:

I was at an entry way to a restaurant yesterday. They had the dark wood
looking tile floor. I have never seen this style before, it cupped and
bowed up on some ends. It really looked like an old wooden floor that
had been in place for many years. The cupping and bowing was only
slight in actual physical condition, but looking across the floor at a
distance it sure looked like it's fasteners were coming loose.

No telling. On one hand, "kind of rustic" is coming back as a decorating trend. On the other, with attorneys hammering every aspect of our lives as an opportunity to sue, an obvious defect that could lead to a classic "trip and fall" suit seems unlikely.

I would bet in an entryway that sees all the traffic a restaurant gets along with exposure to wet, dirty feet from arriving clients that the joints (if trimmed, all exposed end cuts) are simply letting go.

Robert




These were ceramic tiles. I drug my toe across the surfaces of the
mating pieces and felt only the click over the seams. It really looked
like it was sticking up on some of the ends.

On 12/18/2017 12:33 PM, Leon wrote:
On 12/18/2017 10:48 AM, wrote:
On Monday, December 18, 2017 at 8:29:25 AM UTC-6, Leon wrote:

[snip]
I would bet in an entryway that sees all the traffic a restaurant gets
along with exposure to wet, dirty feet from arriving clients that the
joints (if trimmed, all exposed end cuts) are simply letting go.

These were ceramic tiles.Â* I drug my toe across the surfaces of the
mating pieces and felt only the click over the seams.Â* It really looked
like it was sticking up on some of the ends.


It's really kind of amazing what they are doing both with manufactured
and laminate flooring, not to mention the ceramics.

Starbucks remodeled the local store a couple of years ago and put in a
"planked" wood grained ceramic tile. I had to touch it to believe that
it wasn't some sort of wood laminate. It's really held up well
considering the traffic it must see.

On Mon, 18 Dec 2017 13:53:49 -0600, Unquestionably Confused
wrote:

On 12/18/2017 12:33 PM, Leon wrote:
On 12/18/2017 10:48 AM, wrote:
On Monday, December 18, 2017 at 8:29:25 AM UTC-6, Leon wrote:

[snip]
I would bet in an entryway that sees all the traffic a restaurant gets
along with exposure to wet, dirty feet from arriving clients that the
joints (if trimmed, all exposed end cuts) are simply letting go.

These were ceramic tiles.* I drug my toe across the surfaces of the
mating pieces and felt only the click over the seams.* It really looked
like it was sticking up on some of the ends.


It's really kind of amazing what they are doing both with manufactured
and laminate flooring, not to mention the ceramics.

Starbucks remodeled the local store a couple of years ago and put in a
"planked" wood grained ceramic tile. I had to touch it to believe that
it wasn't some sort of wood laminate. It's really held up well
considering the traffic it must see.

I was surprised that the new conference rooms at work had wood floors
when the rest of the building is either linoleum or marble. Then one
day I dropped something and while picking it up touched the floor and
realized that it wasn't wood.

Sometime in the next decade or so I need to redo my bathroom. I think
I may use some version of that for both floors and walls.

On Mon, 18 Dec 2017 16:44:44 -0500, J. Clarke
wrote:

On Mon, 18 Dec 2017 13:53:49 -0600, Unquestionably Confused
wrote:

On 12/18/2017 12:33 PM, Leon wrote:
On 12/18/2017 10:48 AM, wrote:
On Monday, December 18, 2017 at 8:29:25 AM UTC-6, Leon wrote:

[snip]
I would bet in an entryway that sees all the traffic a restaurant gets
along with exposure to wet, dirty feet from arriving clients that the
joints (if trimmed, all exposed end cuts) are simply letting go.

These were ceramic tiles.* I drug my toe across the surfaces of the
mating pieces and felt only the click over the seams.* It really looked
like it was sticking up on some of the ends.


It's really kind of amazing what they are doing both with manufactured
and laminate flooring, not to mention the ceramics.

Starbucks remodeled the local store a couple of years ago and put in a
"planked" wood grained ceramic tile. I had to touch it to believe that
it wasn't some sort of wood laminate. It's really held up well
considering the traffic it must see.

I was surprised that the new conference rooms at work had wood floors
when the rest of the building is either linoleum or marble. Then one
day I dropped something and while picking it up touched the floor and
realized that it wasn't wood.

Sometime in the next decade or so I need to redo my bathroom. I think
I may use some version of that for both floors and walls.

I'm planning on doing a couple of bathrooms and the laundry with the
wood-look tile. A tile store here has some 6x36" tiles that are
really impressive. They aren't cheap, though.

On Monday, December 18, 2017 at 12:33:24 PM UTC-6, Leon wrote:

These were ceramic tiles. I drug my toe across the surfaces of the
mating pieces and felt only the click over the seams. It really looked
like it was sticking up on some of the ends.

Much bolder rascals than I would ever be. When someone gets their shoe caught for a second and slips/falls/is injured, then is subsequently sued, it will be too late to ponder decorating choices over common sense.

What kind of idiot would install a known hazard (attorney catnip!) in a public area?

Robert

You are use hardwood because hardwood not lose.

On Wed, 20 Dec 2017 05:25:42 +0000, Ruby Mia
wrote:


;4021293 Wrote:
On Mon, 11 Dec 2017 19:05:34 -0800 (PST), "Gramps' shop"
wrote:
-
We had 650 sf of hardwood flooring installed last summer. The salesman
assured us it would stand up to our two dogs. It didn’t. The scratches
are awful.

We are considering having the floor sanded and refinished. Is there a
topcoat that will be more scratch resistant? What about epoxy?

Here’s what we had installed:

http://tinyurl.com/y87429lk-


Often flooring is coated with a silica based clear coat, which is
supposed to resist scratching (and sanding ;-) but I think it's all UV
set and can only be done in the mill. If the flooring is scratched
now, I don't think there is anything you can do to prevent it from
happening again (other than getting rid of the toenails). The dark
stain makes scratches more apparent, too.

You are use hardwood because hardwood not lose.

Can you explain? Hardwood isn't all that "hard".

You can easily flip it easily if you follow our recipe.An absolute process can surprise you,the new style of the market.