Woodworking (rec.woodworking) Discussion forum covering all aspects of working with wood. All levels of expertise are encouraged to particiapte.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Bob Davis
 
Posts: n/a
Default Jet tool service saga

In another thread, I talked about misalignment on my Jet Supersaw. I wanted
to complete the story of how Jet has handled this. I'm the kind of guy that
believes in paying for value, rather than trying to get the lowest price.
When I pay more a $1000 or more for a tool, I'm looking for a relationship,
not just a tool. Can I get parts? Will the company have a rep to call when
I have a question about how to use it? Will it be supported 2,5, 10 years
from now?

When I finally decided to buy a Jet saw, it was largely because of my
impression of the local dealer/service center. I also met the Jet factory
rep at a grand opening and he impressed me as well.

Anyway, Jet sent a factory rep to my house and measured the saw. After
seeing the flaw, he absolutely would not let me keep it. He said it would
never cut wood right and they did not want to attempt to align it. They are
bringing out a new saw complete with new sliding table tomorrow. They will
uncrate it at my house and do the measurements to confirm that its right.

The jet rep said people will be talking about this over Thanksgiving dinner.

Yes, I think I might buy another jet tool or two.

Bob


  #2   Report Post  
adb
 
Posts: n/a
Default Jet tool service saga

Bob-

Thanks for the follow-up. Several years ago, I purchased a Jet
contractor's saw and had a similar experience. (although not as
dramatic...I didn't have a rep come to my home!) The dealer was very
prompt, courteous, and replaced (in my case) the fence and rails with
nary a twitch.

-Aaron

"Bob Davis" wrote in message nk.net...
In another thread, I talked about misalignment on my Jet Supersaw. I wanted
to complete the story of how Jet has handled this. I'm the kind of guy that
believes in paying for value, rather than trying to get the lowest price.
When I pay more a $1000 or more for a tool, I'm looking for a relationship,
not just a tool. Can I get parts? Will the company have a rep to call when
I have a question about how to use it? Will it be supported 2,5, 10 years
from now?

When I finally decided to buy a Jet saw, it was largely because of my
impression of the local dealer/service center. I also met the Jet factory
rep at a grand opening and he impressed me as well.

Anyway, Jet sent a factory rep to my house and measured the saw. After
seeing the flaw, he absolutely would not let me keep it. He said it would
never cut wood right and they did not want to attempt to align it. They are
bringing out a new saw complete with new sliding table tomorrow. They will
uncrate it at my house and do the measurements to confirm that its right.

The jet rep said people will be talking about this over Thanksgiving dinner.

Yes, I think I might buy another jet tool or two.

Bob

  #3   Report Post  
mttt
 
Posts: n/a
Default Jet tool service saga


"Bob Davis" wrote in message
k.net...


In another thread, I talked about misalignment on my Jet Supersaw. I

wanted
to complete the story of how Jet has handled this. I'm the kind of guy

that

I've got three Jet machines: the Supersaw, their 14" bandsaw and their 6"
jointer. I have called Tech Support about three time for various things.
Calls are taken quickly, the people are more than courteous, and (so far)
all parts have been shipped free of cost.



  #4   Report Post  
Mike S.
 
Posts: n/a
Default Jet tool service saga

I'm still deciding which table saw to purchase and have been reading reviews
at Amazon and several other places. I seen what appeared to be a problem
with the Jet Supersaw and emailed the company about it. Below is what I
wrote including reviews and their response.
---------------
I'm going to be purchasing a table saw in the next month and after a lot of
research I've narrowed my selection down to your supersaw and Dewalts
woodworkers saw. Reading all the reviews I could find shows you seem to be
having a problem with a timing belt. Has the problem been fixed, I sure
don't want to buy it if I'm going to be having problems. I live in a
semi-rural area so any service center would be over 100 miles away.
-Here's what I've read so far concerning the problem.
---------
Reviewer: A home improvement enthusiast from montgomery, tx United
States

My wife bought this saw for me as a gift which I recieved sometime about
February 2003. I was so excited when I uncrated the saw, set it up, and cut
my first piece of wood. It looked and worked great for about 3 weeks. Then
abruptly the blade would not raise or lower any more, a broken timing belt.
I contacted Amazon who informed me that the part was on backorder for
several weeks. About 3 weeks later I recieved the part. I contacted a Jet
service representative who assured me that I could replace it myself with a
minimum amount of time and effort. About 2 hours later, after dissasembling
the entire timing gear/shaft assembly, I realized the drive gear is cracked.
Again I contacted Amazon who referred me to Jet. I waited an infinite amount
of time on hold with Jet, who four calls later, referred me to a repair
facility in my area. The repair facility ordered parts and one month later
my timing gear assembly was repaired. I reinstalled it on my saw and it
would bind and jerk when it is turned. I contacted the facility who then
told me to contact Jet. Jet said they would send a technician to my shop. A
half dozen phone calls and three weeks later my saw was repaired again. Next
the sliding miter fence would not pivot and the screws that held the face
plate on vanished ( they were remove during the previous repairs). Again I
contacted the repair facility who in turn contacted Jet. Jet assured the
parts would directly be sent to me. Well, it has now been almost a month and
I STILL don't have any parts. In the six months I have been in "POSSESION"
of this saw it has worked without flaw for about four weeks.If you would
like to spend hours on the phone (mostly on hold), get any number of empty
promises, wait countless weeks for parts that never come, and truly desire
to do business with someone who genuinely could care less if your problem
gets resolve or not, Amazon and Jet are the right people for you. What is
really sad is that if I was ready to purchase another saw I would recieve
lightning fast attention and service and a new one would be at my doorstep
in 2-3 days. But when I really need help, I wait endlessly on the phone, get
referred back and forth, and still have a broken product who's warranty is
not worth the paper it was printed on. Thanks for nothing to Amazon and Jet,
world class zeros in Customer Satisfaction. Just a thought, but maybe
someone should start dissasembling some of those saws you are selling so the
little guys that DEPEND ON THEM TO MAKE A LIVING can get them fixed when
they break.
--------------
Reviewer: mark from Las Vegas, Nevada
After one month of serious usage with my new saw, I found a two-bit belt was
key to the flawless operation I had come to expect from this rugged beauty.
Timing Belt woes . . Absolutely rediculous its difficulty in accessing to
repair . . dealer doesn't have a clue about its short comings -
unavailability of parts . . and a cheap belt no-less!! How could this
critical part be so overlooked regarding reliability?? . .It shut me down
and is going to be a real headache to find the part and then reassemble the
shaft assembly . . The tiny set screws are soft metal and very hard to get
at. I will have to drill out one of them - hope for the best. Will probably
have to order a new part they sit in. Not happy anymore! . .Dissapointed
---------------
Then the "timing belt" issue, that others have mentioned, came to call.
The timing belt itself is not the issue. Jet has promised a replacement free
of charge under warranty (the good news, so to speak). However, Jet doesn't
even expect to have the belt in stock for two and one-half months (the bad
news). I found out the availability date from my local tools shop and
confirmed it with Jet. Apparently, Jet doesn't have a problem with my fairly
expensive saw being idle for two plus months after only six months of use.
From the other reviews, this doesn't appear to be a new or unknown problem.
I've visited my local bearing shop and ordered a temporary replacement belt
of similar size and configuration at a cost of five dollars for the belt and
five dollars for shipping. We will see how well it works. A friend suggested
that you might also be able to pick up a serviceable replacement belt at a
sewing machine shop.

If Jet seemed at all concerned about the problem, that would be something.
If they even suggested some alternatives, that would help. If I can get a
replacement from the local bearing shop in less than a week and it takes
them months, their service is pathetic. If they offered to reimburse me the
[money amount]for my bearing-shop replacement, I would sing their praises.
The fact that they don't even seem to care is unacceptable

---------------

I own the Supersaw and highly recommend against anyone purchasing this
engineering disaster. The vaunted dust collection system just doesn't work,
even with an 850cfm dust collector. After trying to make the dust collection
work and still having the wooddust thrown back into my face, I called the
Tech support at JET. They told me, even before I finished explaining my
problem, that they knew about the problem, that the dust collection system
had not been engineered properly, and that the only solution was to cut out
the bottom so that the little shelf underneath could actually collect the
dust! This is not what I bargained for. In addition to the dust collection
system not working, the engineering has the motor right under the saw blade
so it collects the odd small pieces of wood that fall through and stop the
blade movement.

I have never seen such a poorly put together piece of equiptment in all my
years. The engineers, and the company management should be sued for
malpractice. Don't purchase this machine if you value the joy of
woodworking.
--------------

It seems that this saw may have an achilles heel. Jet uses what they call a
timing belt to connect the control wheel to the trunnion assembly that
raises and lowers the blade. This belt failed two weeks after receiving the
saw. Repeated attempts to get a new one have fallen on deaf ears. While I
realize the effects of the strike are still being felt, I was promised one
would be delivered via air freight in early November; didn't happen. After
several calls and inquiries I was told I would get a call back; didn't
happen. Today I was promised one on Dec 26; we'll see

---

Here is their reply to my email:
THIS PARTICULAR MACHINE WAS DESIGNED FOR THE CONSUMER HOBBYIST. AS LONG AS
YOU ARE NOT LIKE TRYING TO BUILD A HOUSE WITH IT YOU SHOULD BE JUST FINE.
ALSO WE HAVE REPAIR STATIONS ALL OVER THE COUNTRY SO IF ANYTHING SHOULD COME
UP WE CAN GET THIS REPAIRED.


Thank you,

Rebecca Voorheis
Customer Service
WMH Tool Group
--

Can you believe that, just made to be used as a hobby tool and don't try to
use it for any serious or large projects. Sounds like a cheesy excuse for a
problem their having. I know what I won't be buying.


Mike S.



"mttt" wrote in message
...

"Bob Davis" wrote in message
k.net...


In another thread, I talked about misalignment on my Jet Supersaw. I

wanted
to complete the story of how Jet has handled this. I'm the kind of guy

that

I've got three Jet machines: the Supersaw, their 14" bandsaw and their 6"
jointer. I have called Tech Support about three time for various things.
Calls are taken quickly, the people are more than courteous, and (so far)
all parts have been shipped free of cost.





  #5   Report Post  
Edwin Pawlowski
 
Posts: n/a
Default Jet tool service saga


"Mike S." wrote in message

Here is their reply to my email:
THIS PARTICULAR MACHINE WAS DESIGNED FOR THE CONSUMER HOBBYIST. AS LONG

AS
YOU ARE NOT LIKE TRYING TO BUILD A HOUSE WITH IT YOU SHOULD BE JUST FINE.

Rebecca Voorheis
Customer Service


If I was the Customer Service manager, Rebecca would be working in the
janitorial staff tomorrow. Right along side the engineers that designed the
$1200 hobbyist toy.

Talk about double digit IQ's.
Ed




  #6   Report Post  
Anthony
 
Posts: n/a
Default Jet tool service saga

Gotta agree with you Bob. I now have three Jet tools (and a
powermatic) in my shop. Each one has required a little 'tweek' here
and there with help from their 'tool doctor'. I have to say, I don't
think I could ask for any better service from a tool company. Of the
two times I needed parts sent, they were FedEx and got them in a
couple days. The last instance was on a shaper that was well out of
Warranty. I need a new draw bar, and two days later I had it, no
quesitons asked.

Thanks for your story, it just solidifies my belief that Jet is a top
notch tool company.

Double-Chin Tony

"Bob Davis" wrote in message nk.net...
In another thread, I talked about misalignment on my Jet Supersaw. I wanted
to complete the story of how Jet has handled this. I'm the kind of guy that
believes in paying for value, rather than trying to get the lowest price.
When I pay more a $1000 or more for a tool, I'm looking for a relationship,
not just a tool. Can I get parts? Will the company have a rep to call when
I have a question about how to use it? Will it be supported 2,5, 10 years
from now?

When I finally decided to buy a Jet saw, it was largely because of my
impression of the local dealer/service center. I also met the Jet factory
rep at a grand opening and he impressed me as well.

Anyway, Jet sent a factory rep to my house and measured the saw. After
seeing the flaw, he absolutely would not let me keep it. He said it would
never cut wood right and they did not want to attempt to align it. They are
bringing out a new saw complete with new sliding table tomorrow. They will
uncrate it at my house and do the measurements to confirm that its right.

The jet rep said people will be talking about this over Thanksgiving dinner.

Yes, I think I might buy another jet tool or two.

Bob

  #7   Report Post  
Larry C in Auburn, WA
 
Posts: n/a
Default Jet tool service saga

I have a JET contractors TS, an air filter, 6" jointer, and a shaper. I've
never had any technical problems with any of them so I can't comment on
their support in that sense, but I did contact them once with great results.
I bought the shaper used and it didn't have a users manual or parts list. I
emailed them and within an hour they sent me a very courteous email with a
PDF version of both the users manual and parts list. Great service and a
great product so I'll keep buying their products!

Larry C in Auburn, WA

"Bob Davis" wrote in message
k.net...
In another thread, I talked about misalignment on my Jet Supersaw. I

wanted
to complete the story of how Jet has handled this. I'm the kind of guy

that
believes in paying for value, rather than trying to get the lowest price.
When I pay more a $1000 or more for a tool, I'm looking for a

relationship,
not just a tool. Can I get parts? Will the company have a rep to call

when
I have a question about how to use it? Will it be supported 2,5, 10 years
from now?

When I finally decided to buy a Jet saw, it was largely because of my
impression of the local dealer/service center. I also met the Jet factory
rep at a grand opening and he impressed me as well.

Anyway, Jet sent a factory rep to my house and measured the saw. After
seeing the flaw, he absolutely would not let me keep it. He said it would
never cut wood right and they did not want to attempt to align it. They

are
bringing out a new saw complete with new sliding table tomorrow. They

will
uncrate it at my house and do the measurements to confirm that its right.

The jet rep said people will be talking about this over Thanksgiving

dinner.

Yes, I think I might buy another jet tool or two.

Bob




  #8   Report Post  
solarman
 
Posts: n/a
Default Jet tool service saga

Maybe some Kryptonite got into that supersaw? I've bought a lot of
inexpensive Harbor Freight tools over the years and never had a problem that
the store didn't cure right on the spot. I doubt I'll buy anything with JET
on it...


"Mike S." wrote in message
. ..
I'm still deciding which table saw to purchase and have been reading

reviews
at Amazon and several other places. I seen what appeared to be a problem
with the Jet Supersaw and emailed the company about it. Below is what I
wrote including reviews and their response.
---------------



  #9   Report Post  
Leon
 
Posts: n/a
Default Jet tool service saga

No kidding.... I caught a hint of her ignorance or immaturity when the
explanation of " as long as you are "LIKE" not trying to build a house...bla
bla.. was blurted out.



"Edwin Pawlowski" wrote in message
om...

"Mike S." wrote in message

Here is their reply to my email:
THIS PARTICULAR MACHINE WAS DESIGNED FOR THE CONSUMER HOBBYIST. AS LONG

AS
YOU ARE NOT LIKE TRYING TO BUILD A HOUSE WITH IT YOU SHOULD BE JUST

FINE.

Rebecca Voorheis
Customer Service


If I was the Customer Service manager, Rebecca would be working in the
janitorial staff tomorrow. Right along side the engineers that designed

the
$1200 hobbyist toy.

Talk about double digit IQ's.
Ed




  #10   Report Post  
Bob Davis
 
Posts: n/a
Default Jet tool service saga

Pretty horrible stories, Mike. I'm speechless. I agree the reply from
customer service was unbelievable. I've dealt with customer service once.
The rest of the time it was with technical support, which seems to be a
pretty knowledgeable group. Obviously, I'm already past the decision point.
Like it or not, I own a supersaw. I'll keep my fingers crossed that they've
worked out the kinks on this model. Fortunately, I live in a big city with
dealers that have been in the business a long time and I may be able to get
higher level support than someone remote. I'm amazed at the polar opposite
experiences I've had, compared to the reviewers you quoted. I was surprised
that one of the reviewers was having to drill and replace parts themselves
instead of getting things covered by warranty. Its not logical.

Bob

"Mike S." wrote in message
. ..
I'm still deciding which table saw to purchase and have been reading

reviews
at Amazon and several other places. I seen what appeared to be a problem
with the Jet Supersaw and emailed the company about it. Below is what I
wrote including reviews and their response.
---------------
I'm going to be purchasing a table saw in the next month and after a lot

of
research I've narrowed my selection down to your supersaw and Dewalts
woodworkers saw. Reading all the reviews I could find shows you seem to

be
having a problem with a timing belt. Has the problem been fixed, I sure
don't want to buy it if I'm going to be having problems. I live in a
semi-rural area so any service center would be over 100 miles away.
-Here's what I've read so far concerning the problem.
---------
Reviewer: A home improvement enthusiast from montgomery, tx United
States

My wife bought this saw for me as a gift which I recieved sometime about
February 2003. I was so excited when I uncrated the saw, set it up, and

cut
my first piece of wood. It looked and worked great for about 3 weeks. Then
abruptly the blade would not raise or lower any more, a broken timing

belt.
I contacted Amazon who informed me that the part was on backorder for
several weeks. About 3 weeks later I recieved the part. I contacted a Jet
service representative who assured me that I could replace it myself with

a
minimum amount of time and effort. About 2 hours later, after

dissasembling
the entire timing gear/shaft assembly, I realized the drive gear is

cracked.
Again I contacted Amazon who referred me to Jet. I waited an infinite

amount
of time on hold with Jet, who four calls later, referred me to a repair
facility in my area. The repair facility ordered parts and one month later
my timing gear assembly was repaired. I reinstalled it on my saw and it
would bind and jerk when it is turned. I contacted the facility who then
told me to contact Jet. Jet said they would send a technician to my shop.

A
half dozen phone calls and three weeks later my saw was repaired again.

Next
the sliding miter fence would not pivot and the screws that held the face
plate on vanished ( they were remove during the previous repairs). Again I
contacted the repair facility who in turn contacted Jet. Jet assured the
parts would directly be sent to me. Well, it has now been almost a month

and
I STILL don't have any parts. In the six months I have been in "POSSESION"
of this saw it has worked without flaw for about four weeks.If you would
like to spend hours on the phone (mostly on hold), get any number of empty
promises, wait countless weeks for parts that never come, and truly desire
to do business with someone who genuinely could care less if your problem
gets resolve or not, Amazon and Jet are the right people for you. What is
really sad is that if I was ready to purchase another saw I would recieve
lightning fast attention and service and a new one would be at my doorstep
in 2-3 days. But when I really need help, I wait endlessly on the phone,

get
referred back and forth, and still have a broken product who's warranty is
not worth the paper it was printed on. Thanks for nothing to Amazon and

Jet,
world class zeros in Customer Satisfaction. Just a thought, but maybe
someone should start dissasembling some of those saws you are selling so

the
little guys that DEPEND ON THEM TO MAKE A LIVING can get them fixed when
they break.
--------------
Reviewer: mark from Las Vegas, Nevada
After one month of serious usage with my new saw, I found a two-bit belt

was
key to the flawless operation I had come to expect from this rugged

beauty.
Timing Belt woes . . Absolutely rediculous its difficulty in accessing to
repair . . dealer doesn't have a clue about its short comings -
unavailability of parts . . and a cheap belt no-less!! How could this
critical part be so overlooked regarding reliability?? . .It shut me down
and is going to be a real headache to find the part and then reassemble

the
shaft assembly . . The tiny set screws are soft metal and very hard to get
at. I will have to drill out one of them - hope for the best. Will

probably
have to order a new part they sit in. Not happy anymore! . .Dissapointed
---------------
Then the "timing belt" issue, that others have mentioned, came to call.
The timing belt itself is not the issue. Jet has promised a replacement

free
of charge under warranty (the good news, so to speak). However, Jet

doesn't
even expect to have the belt in stock for two and one-half months (the bad
news). I found out the availability date from my local tools shop and
confirmed it with Jet. Apparently, Jet doesn't have a problem with my

fairly
expensive saw being idle for two plus months after only six months of use.
From the other reviews, this doesn't appear to be a new or unknown

problem.
I've visited my local bearing shop and ordered a temporary replacement

belt
of similar size and configuration at a cost of five dollars for the belt

and
five dollars for shipping. We will see how well it works. A friend

suggested
that you might also be able to pick up a serviceable replacement belt at a
sewing machine shop.

If Jet seemed at all concerned about the problem, that would be something.
If they even suggested some alternatives, that would help. If I can get a
replacement from the local bearing shop in less than a week and it takes
them months, their service is pathetic. If they offered to reimburse me

the
[money amount]for my bearing-shop replacement, I would sing their praises.
The fact that they don't even seem to care is unacceptable

---------------

I own the Supersaw and highly recommend against anyone purchasing this
engineering disaster. The vaunted dust collection system just doesn't

work,
even with an 850cfm dust collector. After trying to make the dust

collection
work and still having the wooddust thrown back into my face, I called the
Tech support at JET. They told me, even before I finished explaining my
problem, that they knew about the problem, that the dust collection system
had not been engineered properly, and that the only solution was to cut

out
the bottom so that the little shelf underneath could actually collect the
dust! This is not what I bargained for. In addition to the dust collection
system not working, the engineering has the motor right under the saw

blade
so it collects the odd small pieces of wood that fall through and stop the
blade movement.

I have never seen such a poorly put together piece of equiptment in all my
years. The engineers, and the company management should be sued for
malpractice. Don't purchase this machine if you value the joy of
woodworking.
--------------

It seems that this saw may have an achilles heel. Jet uses what they call

a
timing belt to connect the control wheel to the trunnion assembly that
raises and lowers the blade. This belt failed two weeks after receiving

the
saw. Repeated attempts to get a new one have fallen on deaf ears. While I
realize the effects of the strike are still being felt, I was promised one
would be delivered via air freight in early November; didn't happen. After
several calls and inquiries I was told I would get a call back; didn't
happen. Today I was promised one on Dec 26; we'll see

---

Here is their reply to my email:
THIS PARTICULAR MACHINE WAS DESIGNED FOR THE CONSUMER HOBBYIST. AS LONG

AS
YOU ARE NOT LIKE TRYING TO BUILD A HOUSE WITH IT YOU SHOULD BE JUST FINE.
ALSO WE HAVE REPAIR STATIONS ALL OVER THE COUNTRY SO IF ANYTHING SHOULD

COME
UP WE CAN GET THIS REPAIRED.


Thank you,

Rebecca Voorheis
Customer Service
WMH Tool Group
--

Can you believe that, just made to be used as a hobby tool and don't try

to
use it for any serious or large projects. Sounds like a cheesy excuse for

a
problem their having. I know what I won't be buying.


Mike S.



"mttt" wrote in message
...

"Bob Davis" wrote in message
k.net...


In another thread, I talked about misalignment on my Jet Supersaw. I

wanted
to complete the story of how Jet has handled this. I'm the kind of

guy
that

I've got three Jet machines: the Supersaw, their 14" bandsaw and their

6"
jointer. I have called Tech Support about three time for various things.
Calls are taken quickly, the people are more than courteous, and (so

far)
all parts have been shipped free of cost.









  #11   Report Post  
mttt
 
Posts: n/a
Default Jet tool service saga


"Mike S." wrote in message
. ..


I'm still deciding which table saw to purchase and have been reading

reviews
at Amazon and several other places. I seen what appeared to be a problem
with the Jet Supersaw and emailed the company about it. Below is what I
wrote including reviews and their response.


[ major snippage ]

Rebecca Voorheis
Customer Service
WMH Tool Group
--


I've received an email (or three) from Rebecca before. Her answers are
accurate and personal. Personally, I appreciate her candor. You did send
her a 48 page litany of other people's gripes. I would have suggested you
distill it down to a few bullets.

Again - I've got the Supersaw. The timing belt went out on mine after about
10 months of "weekend warrior" use. I found replacing it to be a pain. If I
have to do it once a year, I'll be OK with it. If it happens more
frequently, I'll be bummed.

It's a nice saw. Is it $850 nice? Not if you've got (a) 220V and (b) space.


  #12   Report Post  
Bob Davis
 
Posts: n/a
Default Jet tool service saga

I didn't understand the last sentence in your comment. Could you be more
explicit about what you meant? The supersaw takes about as much space as
any cabinet saw, especially if you get the 52 inch extended fence and table.

Bob

"mttt" wrote in message
...

"Mike S." wrote in message
. ..


I'm still deciding which table saw to purchase and have been reading

reviews
at Amazon and several other places. I seen what appeared to be a problem
with the Jet Supersaw and emailed the company about it. Below is what I
wrote including reviews and their response.


[ major snippage ]

Rebecca Voorheis
Customer Service
WMH Tool Group
--


I've received an email (or three) from Rebecca before. Her answers are
accurate and personal. Personally, I appreciate her candor. You did send
her a 48 page litany of other people's gripes. I would have suggested you
distill it down to a few bullets.

Again - I've got the Supersaw. The timing belt went out on mine after

about
10 months of "weekend warrior" use. I found replacing it to be a pain. If

I
have to do it once a year, I'll be OK with it. If it happens more
frequently, I'll be bummed.

It's a nice saw. Is it $850 nice? Not if you've got (a) 220V and (b)

space.




  #13   Report Post  
mttt
 
Posts: n/a
Default Jet tool service saga


"Bob Davis" wrote in message
ink.net...


I didn't understand the last sentence in your comment. Could you be more
explicit about what you meant? The supersaw takes about as much space as


Sure. I don't have 220V and won't anytime soon. So that took out "most
cabinet" saws. And "many/some/a-few" cabinet saws are $850. So I had the
floor space for a cabinet saw - as long as it had 30" rails, but not the
power.

On the contractor saw front - I'm in one-bay of the garage, and things need
to get pushed up snug against the walls. I thought, at the time of purchase,
having the motor inside the cabinet would be a big help. Also good
contractor saws were pushing $600.

Thus was looking at hybrids. (Family members who had used the DeWalt, liked
it.)
Had a little extra cash that month, bought the "marketing hype" and
purchased the saw.

Knowing what I now know - I think I'd have been better off finding room for
a contractor saw and going that route.

The Supersaw throws impediments at you from time to time - the timing belt,
the inability to buy a dado insert, the t-slots on the fence are small and
low, the tenoning jig won't fit w/o an adapter plate, etc. But it's here, I
like it and it's a far better saw than I am a craftsman.



  #14   Report Post  
Bob Davis
 
Posts: n/a
Default Jet tool service saga

Thanks for the further explanation. I have to admit it. When I purchased
the Supersaw, it was almost a whim. I'd been wanting a table saw for two
years and knew I would not be happy with a fold up portable contractor's
saw. I had eyed the Dewalt $800 model every time I walked into Lowe's. When
I saw the Supersaw with its sliding table, it was like love at first sight.
A friend was with me and he went gaga over it, too.

So,now that the new has worn off and I've had some problems with it, I'm not
so enamoured with my selection. I keep thinking that I was only about $250
away from a Jet 3hp cabinet saw - with no sliding table of course. At the
time 220 v was nowhere in sight. But since then, I've bitten the bullet and
I'm running boatload of power to the shop that is in progress. It wasn't as
expensive as I thought it might be, since I'm doing the work myself -- all
told will be less than $200 and that includes a new panel dedicated to the
shop.

Bob

"mttt" wrote in message
...

"Bob Davis" wrote in message
ink.net...


I didn't understand the last sentence in your comment. Could you be

more
explicit about what you meant? The supersaw takes about as much space

as

Sure. I don't have 220V and won't anytime soon. So that took out "most
cabinet" saws. And "many/some/a-few" cabinet saws are $850. So I had

the
floor space for a cabinet saw - as long as it had 30" rails, but not the
power.

On the contractor saw front - I'm in one-bay of the garage, and things

need
to get pushed up snug against the walls. I thought, at the time of

purchase,
having the motor inside the cabinet would be a big help. Also good
contractor saws were pushing $600.

Thus was looking at hybrids. (Family members who had used the DeWalt,

liked
it.)
Had a little extra cash that month, bought the "marketing hype" and
purchased the saw.

Knowing what I now know - I think I'd have been better off finding room

for
a contractor saw and going that route.

The Supersaw throws impediments at you from time to time - the timing

belt,
the inability to buy a dado insert, the t-slots on the fence are small and
low, the tenoning jig won't fit w/o an adapter plate, etc. But it's here,

I
like it and it's a far better saw than I am a craftsman.





  #15   Report Post  
Secret Squirrel
 
Posts: n/a
Default Jet tool service saga

"mttt" wrote in
:


"Bob Davis" wrote in message
ink.net...


I didn't understand the last sentence in your comment. Could you be
more explicit about what you meant? The supersaw takes about as much
space as


Sure. I don't have 220V and won't anytime soon. So that took out "most
cabinet" saws. And "many/some/a-few" cabinet saws are $850. So I
had the floor space for a cabinet saw - as long as it had 30" rails,
but not the power.

On the contractor saw front - I'm in one-bay of the garage, and things
need to get pushed up snug against the walls. I thought, at the time
of purchase, having the motor inside the cabinet would be a big help.
Also good contractor saws were pushing $600.

Thus was looking at hybrids. (Family members who had used the DeWalt,
liked it.)
Had a little extra cash that month, bought the "marketing hype" and
purchased the saw.

Knowing what I now know - I think I'd have been better off finding
room for a contractor saw and going that route.

The Supersaw throws impediments at you from time to time - the timing
belt, the inability to buy a dado insert, the t-slots on the fence are
small and low, the tenoning jig won't fit w/o an adapter plate, etc.
But it's here, I like it and it's a far better saw than I am a
craftsman.




Another thing that you can consider is that one some contractor saws the
motor can be re-poistioned for storage. On the Delta , I have the
Platinum series ( I have no idea the model number) the motor will drop
down below the table allowing it to store flat against a wall. This whole
procedure, and the reverse takes just a few seconds
Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Gas boiler service review/advice David Hearn UK diy 1 November 18th 03 04:21 PM
Basics on Depth of Cuts Chris S Metalworking 10 September 2nd 03 03:15 AM
Leatherman Tool Henry E Schaffer Woodworking 13 August 27th 03 06:17 AM
The Biggest Tool You'll Ever Own Tom Watson Woodworking 10 July 20th 03 06:48 AM


All times are GMT +1. The time now is 08:36 AM.

Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 DIYbanter.
The comments are property of their posters.
 

About Us

"It's about DIY & home improvement"