I've got a Zanussi DW24 disk washer which has 2 problems.



1.. The wheels on the baskets both top and bottom have failed and some
companies are trying to charge me over £5 per wheel, with a total of 16
wheels (8 on top and 8 below) this is £80 for a few pieces of plastic.
2.. Also there is a PTFE washer on the motor which is wearing and caused
the motor to make a whining noise.


I can get this washer Zanussi tried to sell me a new motor!!!!





With the wheels costing over £80 in total plus delivery, plus how ever much
the motor costs. It's now cheaper to replace the machine for a few failing
parts that should be cheap to replace.



Why do Zanussi charge so much for these parts and is there a cheaper place
to get them. I assume these parts probably only cost 2-3 pounds to produce
for the lot!!!



Any help on places to get these parts with out the inflated prices.

OverPriced wrote:

1.. The wheels on the baskets both top and bottom have failed and some
companies are trying to charge me over £5 per wheel, with a total of 16
wheels (8 on top and 8 below) this is £80 for a few pieces of plastic.
2.. Also there is a PTFE washer on the motor which is wearing and caused
the motor to make a whining noise.


I can get this washer Zanussi tried to sell me a new motor!!!!

Just be grateful it isn't a Bosch.

--
Grunff

OverPriced wrote:
I've got a Zanussi DW24 disk washer which has 2 problems.
snip
Any help on places to get these parts with out the inflated prices.

I have not checked prices.
http://www.cpc.co.uk/

They have a much wider range of stock if you call them than is available
on the website.

On Sat, 23 Oct 2004 11:54:07 +0100, "OverPriced"
wrote:

I've got a Zanussi DW24 disk washer which has 2 problems.



1.. The wheels on the baskets both top and bottom have failed and some
companies are trying to charge me over £5 per wheel, with a total of 16
wheels (8 on top and 8 below) this is £80 for a few pieces of plastic.
2.. Also there is a PTFE washer on the motor which is wearing and caused
the motor to make a whining noise.


I can get this washer Zanussi tried to sell me a new motor!!!!





With the wheels costing over £80 in total plus delivery, plus how ever much
the motor costs. It's now cheaper to replace the machine for a few failing
parts that should be cheap to replace.

I had exactly the same problem with the basket wheels and runners on a
Zanussi d/w that was installed when we moved house last year. I ended
up taking it to the tip and buying a new one as all the parts totalled
75% of the cost of a new one.

It's criminal, especially when the government are spending millions on
promoting recycling, yet companies are allowed to overprice spare
parts.

In message , Ren Hoek
writes
I had exactly the same problem with the basket wheels and runners on a
Zanussi d/w that was installed when we moved house last year. I ended
up taking it to the tip and buying a new one as all the parts totalled
75% of the cost of a new one.

I did just the same with our Zanussi d/w a month back, it simply wasn't
worth buying all the small plastic bits needed, so a basically
functional dishwasher went to the tip.

--
bof at bof dot me dot uk
currently being spammed at a rate of 5233 a day

In message , Sploop
wrote

Zanussi washing machine brushes went this week. Cost £40 plus.Rip off yes of
course.

The CPC price for a genuine part is around £15.50 to £16.50 for the pair
of brushes.

--
Alan

Sorry if this message is repeated by OE said it had not posted originally

Has anyone found a 3rd party supplier for these parts ? Or has anyone
questioned the pricing policies from the manufactures ?


"bof" wrote in message
...
In message , Ren Hoek
writes
I had exactly the same problem with the basket wheels and runners on a
Zanussi d/w that was installed when we moved house last year. I ended
up taking it to the tip and buying a new one as all the parts totalled
75% of the cost of a new one.

I did just the same with our Zanussi d/w a month back, it simply wasn't
worth buying all the small plastic bits needed, so a basically
functional dishwasher went to the tip.

--
bof at bof dot me dot uk
currently being spammed at a rate of 5233 a day

OverPriced wrote:

"bof" wrote in message
...
In message , Ren Hoek
writes
I had exactly the same problem with the basket wheels and runners on a
Zanussi d/w that was installed when we moved house last year. I ended
up taking it to the tip and buying a new one as all the parts totalled
75% of the cost of a new one.

I did just the same with our Zanussi d/w a month back, it simply wasn't
worth buying all the small plastic bits needed, so a basically
functional dishwasher went to the tip.

--
bof at bof dot me dot uk
currently being spammed at a rate of 5233 a day


so has anyone tried to find 3rd party parts?
I could not find these from CPC? have i just missed it somewhere ?

Did you try ringing thtm?
CPCs online range is much smaller (for some reason) than what tehy
can get if you phone them with details of the model.

On Sun, 24 Oct 2004 08:03:43 +0100, Ren Hoek wrote:

On Sat, 23 Oct 2004 11:54:07 +0100, "OverPriced"
wrote:

With the wheels costing over £80 in total plus delivery, plus how ever much
the motor costs. It's now cheaper to replace the machine for a few failing
parts that should be cheap to replace.

I had exactly the same problem with the basket wheels and runners on a
Zanussi d/w that was installed when we moved house last year. I ended
up taking it to the tip and buying a new one as all the parts totalled
75% of the cost of a new one.

It's criminal, especially when the government are spending millions on
promoting recycling, yet companies are allowed to overprice spare
parts.

Hi,

Maybe this guy can help:

http://cgi.ebay.co.uk/ws/eBayISAPI.d...sPageName=WDVW

What went wrong with the original wheels and how many are there to
replace? I was planning to get a Zanussi dishwasher soon, this doesn't
give a lot of confidence in their product...

cheers,
Pete.

In message , Pete C
writes
What went wrong with the original wheels and how many are there to
replace? I was planning to get a Zanussi dishwasher soon, this doesn't
give a lot of confidence in their product...


My Zanussi d/w was about 5yo when it got skipped, the problem seemed to
be that the plastic went brittle, I assume with the repeated washing in
hot soapy water, my thought was that I was just unlucky and had got a
machine after they'd changed to a new type of plastic, I wouldn't have
thought they could make machines that have always failed like this and
stay in business.



--
bof at bof dot me dot uk
currently being spammed at a rate of 5148 a day, that's 1880307 spams a year.